They do not answer there phone It says they will give you to…read morean operator and it rings a bunch of times and then hangs up on you.

hi I think the Main office for Williamsburg va is great Mr Stepen was wonderfulread more

Dropped items off and they never were tracked and disappeared. I feel either this office or where…read morethey send it too in Richmond are thieves. One of my packages will be delivered but the other one won't be? They are thieves

Very poorly managed location!! STILL super long lines that move so slow because only 1 very slow…read moreworker!!! Not sure WHY! We always end up driving further to the N. Boundary location because they have better customer service there and faster service and shorter (or no) line.

Super clean post office! Well stocked and offers a greeting card kiosk, plenty of mailing supplies,…read moreand a variety of stamps! The service was slow, but it was a busy Friday. Located in a strip mall, the plain facade is nothing to "write home about". They have passport service here so that's a plus! The hours are M-F 8:15-4:30. Not open on Saturday? Really? Lightfoot P.O. might have some folks p.o.ed!

I always come to this post office. The staff are friendly and helpful. The one close to me is…read moreawful so I travel to this one.

Very cool historic site that has much more to offer than I was able to enjoy in a day. I'm not a…read morehuge historian, but it was quite remarkable to see the part of the country that has been preserved and restored to match the original colonies. We got to see a barrel being made, a cannon being fired (dry fired), a court session, and lots of buildings and other historical items. The person I was with has been here a few times and said they have options to stay on site and also there are several very good places to eat. Would be a great place for the family or yourself if you want a piece of Americas history.

From a historical perspective, this is a great place to visit. (5 Star) But I would have to say I…read morewas very disappointed in the visitor center. There's a lot of space and opportunity and they really miss the mark providing no real historical experience within the center itself. The outside structure of the visitor center is a C at Best. Gutters are falling off flashing is missing tiles need to be replaced. It's very tired compared to the visitor center down at Jamestown. I was disappointed that the plantation exhibit along the walkway looks to be overgrown and not often for public viewing. It used to be such a great experience to show what life was like for slaves and owners. The colonial town and structures were great to visit, but even several of those structures need more care... gardens and landscaping are mostly weeds and unkept. I would've thought the location would be in pristine condition. Getting ready to celebrate 250 years. (2 Star)

Excellent service and genuine concern for customers…read more They also have supplies if you need them

I told the guy I was getting a QR code from eBay he says yes sir, he stares at my phone while I…read morepurchased a QR code from eBay, and then he tells me that I bought a USPS code and he can't help me. The staff aren't aware that you can choose either a UPS and USPS code when you buy an ebay shipping label, that theres a user choice involved. So now I have to drive across town because the guy didn't stop me and didn't inform me about this until after I purchased that QR code.

Going to the post office has always been simple. Buying post stamps and shipping off items have…read morebeen my go-to at this location. For this visit, we needed to get a collection of stamps. Sophia usually handled that arena by mostly ordering online, but we were running short so I was given the task to pick some up. It was right after I got off work so I stopped by on the way home. Foot traffic was very minimal which resulted in no wait at all. I actually stood in line for no longer than 15 seconds. As stated earlier, it was for buying a book of stamps. To my surprise, the cost for the book was over $14. Back when I used to ship items off by mail, stamps cost under $10. It's crazy to see the prices go up each year. Unfortunately, we have to accept the changes and move on. Besides the price increase, the transaction went smooth as usual. I know this location will always come in handy for yours truly. Till next time :)

Staff was very helpful. All items for flat rate shipping were in stock including 10 boxes of the…read morelarge flat rate shipping boxes I needed. Large selection of gift cards is convenient for people sending out mail and wanting to throw in a few dollars. The facility was clean and hand sanitizer available upon entrance.

So, I received the wrong package from Amazon in the mail and needed to return to sender. After…read morecontacting Amazon Customer Service they asked that I return it (for which they'll provide me with the shipping label) to my nearest mailing office. Now, because Google is my Uncle, finding a packaging service near me was as easy as 1,2,3. Pac-N-Mail Plus is a resource space for packing, shipping, printing and business service needs of the residents and businesses in the Hampton Roads Area. Pac N Mail Plus is simply a one stop shop. Walking in, I was immediately embraced with RockStar Customer Service. After being greeted and having an awesome conversation about some of the great business products here, I was immediately assisted with my return. Any entrepreneur would appreciate the outstanding services here that will allow one to do exactly what's needed quickly to go about the rest of the day. Such a dedicated team too! As the young lady was assisting with printing my label to return; the gentlemen showed interest in the portrait frames that I was eyeing, which opened up yet another great conversation. The staff team here were professional and truly understand RockStar Customer Service! Wasting no time or money by ensuring the correct products and services at the right price. PAC N Mail Plus can pack and ship it all. In addition to being such an amazing pack and shipping service, PAC N Mail Plus is also Hampton's premier copy, print and document services center! Convenient store hours, large or small packing/shipping, black and white or color printing, Pac N Mail Plus does it all. Thank you! Happy Holidays!

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

A young male helped us on 6/18 close to 5pm and was very speedy and helpful throughout our many…read morereturns we were making. Thought it would take at least 10 mins and took less than 5.

Zero stars-if I could. Williamsburg UPS? Nightmare. Took my prepaid label to ship to Delaware, and…read morethey flat-out refused to help when their scanner failed to scan the barcode, then claimed they can't manually enter the number. Meanwhile, I've had another UPS store do exactly that and ship it no problem. Staff didn't care, no supervisor, no fix. Total runaround, wasted my day driving to a place that claims they don't do that. Rude and incompetent. Go anywhere else.

The worst post office service in the world!! I had a package delivered from New Jersey to Driver…read morethe tracking said it was out for delivery. It was sent back to New Jersey instead of being delivered to my address. Since that time I've reached out to the US Postal Service and got a claim number but haven't heard anything else. I decided to go to the Driver post office where all the trouble started only to get this conflicting message about the times they are open. They are the WORSE!!

10:40am- Saturday morning and doors are not open. YET! An…read moreemployee opened the parcel door. They have limited hours a Saturday but not ready to open. It's baffling.

Sometimes there's a wait at this location; however, it's overall a good experience. The staff are…read morevery friendly and professional. Sometimes it can be a bit warm in the location, but as long as you're there not during the peak hours, you shouldn't be standing around that long.

This review is for the U.S. Postal Passport Services located at the Kempsville Post Office branch…read more The branch is right off Kempsville Rd with parking in front for the office, but parking for passport is to the side. Customers will need to drive in back to enter. The lot is huge and signage is over the door. Of note this is the only passport service on the Southside. Appointments are highly recommended, but when slow they will take walk-in. Customers can compete forms online or in person. Check or debit card appear to be the only two forms of payment. Cash was not discussed however. There is plenty of seating as the area is spacious. Two agents were working and luckily caught at a slow weekday. The wait was short, the process easy and the customer service exceptional. My daughter who is 18 will have her passport in around six weeks. She also opted for a second form of ID the passport card. It's the size of a drivers license. It's somewhat newer. You can bring your own photo of official size, or opt for the agent to take. If picky bring your own, the photo for my daughter came out extremely light. My experiences with the post office have been average to weak, so this is a huge bump in confidence for the U.S. Postal Service. Also of mention for those that need documentation they can obtain online through Vital Check. I requested a Yelp edit to add passport services. Full 5 stars.