I can't say enough good things about Dr. Jennifer Lee Dong. I had sought her out to help me manage…read moresome chronic conditions and work on improving my overall health. This has been without a doubt the best healthcare experience I have ever had. She's patient, thorough, and truly kind and compassionate. I have never felt that I have received this much value from consulting with any medical professional in my past. This has by far been the best healthcare experience and I am extremely confident in referring her to anyone who asks about a good Dr in Orange County. Also, I wanted to add that from the beginning her communication has been timely and professional and she is always ready for me right on our appointment time.

I was blessed to find Dr.Dong and experience her incredible care. As a three-time cancer survivor…read moreand now dealing with atrial fibrillation, I have been struggling. I have felt completely alone in trying to handle the complexity of this current situation. I have tried two hospital systems :Hoag and UCI for physicians who could truly be nurturing and helpful. When those didn't work, I felt pretty desperate until I learned about Portola direct family care. There are not enough adjectives to describe the superlative service and kindness that she provided me or the amount of time she spent on an intake. It was almost unbelievable. I left feeling I finally had a person to help me. That is is no small thing! The nominal monthly fee is worth every penny. You can trust this Practice and this Dr. Do yourself a favor and sign up now.

Dr. Kelly Wong has been my primary care physician for 15+ years. She is very kind and attentive…read morewith great bed side manner. She always takes time to explaine my conditions, recommends what works for me and keeps open communication with me. If anyone is looking for a great doctor, she is the one!! She will not disappoint you at all!

They were professional, friendly and courteous. Dr Wong listened to my concerns and made…read morerecommendations for all of them and we developed an agreed treatment plan. She gave me detailed home instructions. I left knowing I was in good hands.

I will admit that I was nervous to see a doctor, since I haven't been to a primary care physician…read morein at least 5 years. However, I couldn't be happier with the amazing staff at Family Care Centers and with Dr. Lee! I appreciated how patient and caring Dr. Lee was. She took the time to explain the "why" behind her next-steps to diagnosing my symptoms, and what approach would follow thereafter. She was very thorough and didn't jump to conclusions, and truly made me feel heard. I highly recommend Dr. Lee.

I can't say enough good things about Dr. Tsai and his practice…read more I was frustrated with the larger medical groups, having trouble getting appointments, waiting weeks and weeks for a 5 minute visit only to feel like the doctors were not really trying to understand me. It seemed like no one took the time to put together my various symptoms and treat me as a whole person; they were only treating my individual symptoms. I have had the exact opposite experience with Dr. Tsai. I am able to get appointments quickly, he never rushes, and in fact often takes the time to dig a little deeper to make sure all my issues are thoroughly addressed. I genuinely appreciate his approach to healthcare and finally feel like I have a doctor who cares.

I was a patient of Dr Tsai for 9 months and I sincerely wish I had found a different doctor to…read moretrust. Dr Tsai failed to provide adequate care. When I was admitted to the ER, they were shocked that as my PCP, he didn't prescribe ANY medication earlier to prevent my condition from getting worse. Through what I learned at the ER, I realized how improperly I was cared for. A few days before going to the ER, Dr. Tsai just told me to take something over the counter. He constantly brushed off my concerns. If I was cared for properly, I wouldn't have had to go through the ER and go through the pain I am going through every day from a condition that could have 100% been prevented. Through almost a year of working with him, Dr Tsai never informed me or conducted preventative care appropriately. When I signed up for his service, he stated that he was "pretty much always available." I trusted him, but this turned out to be far from true. I would try to contact him through the member portal and hope for a response from him. Sometimes I would have to message and follow up more than once to get a response. He doesn't have a proper scheduling system or calendar, so you need to call repeatedly and leave voicemails and just hope that he will return your inquiry. It was a ton of playing phone tag and inability to reach him or schedule appointments to follow up. Please do yourself a favor and keep searching for a different doctor. Update: I reached out to Dr Tsai directly to express these sentiments, but he never responded. It was through this constant negligence and lack of communication that prompted me to feel obligated to warn other people looking for care. He didn't respond to me, but he responded immediately to this Yelp review. It's really sad to see a doctor trying prioritizing a business Yelp review or the impact he had on his own patient.

Dr Tomioka has been the best doctor in all my 70 years. I am glad that I told her and the staff how…read morewonderful she has been. I had an appointment set up for Dec 2026 and when I called to confirm the staff said she had "retired." and cancelled my refills. I have decided to look elsewhere now. Rest in peace, wonderful lady!

My mom, who does not use Yelp or the computer, asked me to write this review for Dr. Tomioka…read morebecause she describes her as one of the most caring and knowledgable doctors she's ever had. (I also want to thank Dr. Tomioka for taking care of my mom! Medicine needs more doctors like her.)

After seeing Dr. Mikhail for nearly 15 years and talking him up to my mom the entire time, she…read morefinally relented after dealing with one mediocre internist/GP after another. Plus, their offices weren't very responsive or helpful. She had been concerned about the drive to Irvine since she doesn't live in OC, but after meeting him today about a list of issues, she walked out feeling empowered and happy to be in some expert hands. I went with her to her appointment so I was there to see how he treated her. He asked her questions, listened to her answers, and carefully examined her as if she were his own mom. I can't tell you how much I appreciated that level of care and patience. Now my mom can't stop talking about how amazing Dr. Mikhail is -- she said that all her other doctors have never been so thorough. For instance, she has had breathing issues the last few years yet no one had ever had her do a breathing test to figure out the cause. Dr. Mikhail quickly got a test ready for her, then diagnosed and treated the issue. I can't thank Dr. Mikahil enough for all these years of outstanding service, expertise, and kindness. He is the kind of doctor that won't run batteries of tests on you unless it's actually called for. I now live 50 miles away from his office and will still make the drive down to see him. I've recommended a number of friends and colleagues to him throughout the years and they all agree that Dr. Mikhail is hands-down the BEST internist around. We are SO LUCKY to be his patients! P.S. Dr. Mikhail's office is WONDERFUL. They are on top of everything and are smart, patient, sweet, and always helpful.

This doctor is by far the worst. What kind of doctor doesn't look into a patients health concern…read morewhen it runs in his family? Not to mention his staff and him were too lazy to even to type out a linki shared with them that had my health records. This doctor and his staff actually told me they "can't copy and paste" the link because their portal doesn't allow it. They didnt even try to type out the link on the browser or anything because never got a notification that someone was requesting access to the link. They just looked at the link and said no come in with a hard copy we're not going to bother with the link. Rudest and most inconsiderate response and handling of a patient records. I have never had a doctor so lazy and ignore my health needs like this doctor. And his staff are extremely rude and condescending and rush you off the phone every time. This doctor didnt look at the blood work at all. Other doctors saw my blood work and recommended things based off my family history because they saw things that concerned them. And when I went back to ask him about it and to look at my labs again and order extra testing because of this condition that runs in my family, he literally dropped me as a patient and said "there's a problem with our doctor-patient relationship." This guy is joke and he doesn't even answer questions. If god forbid you have a question, he actually gets annoyed if you ask him too many questions. He is very impatient, lazy, not thorough, and gives off an atmosphere that he hates his job. The 5 star reviews in here are fake trust me.

Dr Liu is the best! She takes interested in you as a patient and a person. Great staff and always…read moreattentive to my issues.

We came in last minute for an ear infection. The office was inundated with people. The staff did…read moretheir best to accommodate the patients. Dr. Liu was super busy, she was amazing as usual. She took the time to answer all our questions. Applause to Dr. Anita Liu and her staff for the wonderful work they do every day. Thank you!!

Since becoming a somewhat new patient of Dr. Hwang, I just completed my medical procedures with…read moreher. She's an amazing person and doctor! My abdominal pain has subsided dramatically less, and I feel better. I receive great medical care, and I love her friendly staff in the office. Sanitized and clean....just the way medical offices should be. My overall experience has been a positive one. You want an outstanding GI doctor, Dr. Caroline Hwang is it!

I went to Dr Hwang for two procedures, a colonoscopy and a sigmoidoscopy. The first time I went to…read moreNewport Beach, the second time to Irvine. Both centers were very efficient and the care I received was excellent. Dr. Hwang was cordial, and I trusted her completely. Why go anywhere else? I would recommend her to anyone that needs help in Dr. Hwang's field.