Where do I initiate the process of addressing the subpar service provided by this company? It has been an extremely frustrating experience. They have consistently demonstrated unprofessional behavior, failing to respond to emails or address concerns in a timely manner. No background information can be found on this company, which is also concerning Furthermore, they appear to be lacking in their knowledge of the laws, rules, and regulations governing community associations. Unfortunately, they have not fulfilled the promises outlined in their service agreement. Essentially, we are paying them to collect our HOA dues, but they failed to provide any additional services, which is very disappointing. I could never in good conscience recommend this company to any association. Who values transparency and assurance that affairs will be handled in a professional, timely, and confident manner? They simply were not a good fit for our community, thankfully our homeowners association decided to part ways with this company. read more