UPS exceeded our expectations. Their communication is top notch, the team cares about their customers, and the overall service is fantastic. Highly recommend for any property management needs. read more

UPS has been an excellent company to manage our fourplex. All our tenants are happy and no major surprises. Everyone in the company has been very helpful. Thank you read more

Jason, You let me down by not accepting my busisness and not calling me back once you were accepting new business. You are a man who advertises that you are available to manage properties and will not accept the client who wishes to fullfill your wish. I was in severe need of a property manager when you told me "We have a moritorium on accepting new clients." Don't dance around my review of your behavior; I won't recind my review of your company. read more

great property management. They always respond quick by email or text, they're great at communication. They are very helpful and professional. read more

Absolutely phenomenal company. I've worked with several different property management companies in the area and Utah Property Solutions are by far the best. They are proof that property management doesn't have to be stressful. For any issue that comes along they are there with a solution. They balance making sure the tenant and owner are both taken care of and treat your property as if it's their own. Excellent communication and customer service. read more

Great company. They are amazing and so helpful. They communicate quickly and help with any problems.

Very smooth team to work with, and were always very responsive to requests or inquiries. They made it easy to rent my house while I was moved away. read more

The team at Utah Property Solutions is great. They are very responsive and on-top of renewals. When they provide responses within 24-48 business hours and also provide video information for complicated matters. We enjoy working with with UPS. read more

We've been with Utah Property Solutions for about a year, and are very satisfied with their management of our three properties. They are responsive and communicate well, which was not the case with our previous property management company. They are a veteran owned company, and it's clear that the same commitment and dedication required to serve our country is now extended to their clients. I would highly recommend them to anyone seeking their first management company or anyone looking to move on from a subpar experience. read more

Communication, professionalism, and value are all words I would use to describe working with Utah Property Solutions. We enjoy the partnership and know our property is being taken care of. read more

We had a good experience with Utah Property Solutions. We decided to use them to manage our property while we spent a year away. They were very responsive to our tenant during their stay and quick to resolve any issues. Their management fee was agreeable, but after several low costs replacements charges which include a small upcharge on top we decided to try managing on our own since we are now back in the state. Overall, we were happy with the services they provided. read more

I am just so disappointed in my move out experience using Utah Property Solutions. My family and I did so much work to clean the property, shampooed carpets, cleaned everything but yet we only get back $300 of our original $2,500 deposit. If I would have known we wouldn't be getting anything back I would have left the property as is. I just can't believe with all the hard work and cleaning that we did to only get back $300 bucks is insane to me. I would love to show pictures of the property and show you guys how we left it in great condition. The only way the properties won't have any wear and tear is if they are unoccupied. We hired a professional carpet cleaning service which came and did a great job. They then turned around and did it again for another $420 dollars out of our security deposit. I just can't believe the scam they are running and getting over on people when they move out. I'd bet money our property was one of the best-looking ones for moving out on. Just ridiculous Utah Property Solutions but I guess that's how you make your money and living. read more

Utah Property Services manages a rental property for us and does a terrific job. I would highly recommend them to others. Their communication is clear, and they deliver timely and accurate reports. I also appreciate the opportunity to support a veteran-owned business. read more

Horrible company!!! They Will steal your money at the end for deposit for made up reason that don't make any sense and never answer the phone!!! Don't rent from them!!!! Also they do not fix anything when you live there, the gas company shut off our gas for carbon dioxide in our home and they still wouldn't fix it! read more

DO NOT rent from them! Every other week something was going wrong with our rental company, they'd never answer the phone or emails to get the things fixed in a timely manner. Gas company came to check gas and shut down everything and said it isn't safe to live there and the property management company still wouldn't fix it! Lastly, they took all of our deposit for "dust" and charged us for things most rental property's do not! They made up a bunch of charges and gave us $700 back from $2,500 deposit and I left that rental spotless!! terrible company!!!! All these reviews are fake bc THIS is the worst company ever!!!! read more

Love love love UT Property Solutions! Great customer service! We have been working with Jason and his employees for over 10+ years and have nothing but great things to say! read more

Great experience, especially as a first time homeowner and landlord. The thought of being far away from our house and not involved in the process of leasing and managing was daunting at first. Utah Property Solutions is a well oiled machine with great communication skills that keeps the mind at ease. Highly recommend and would work with again in the future. read more

The team is great and I've finally found my long term property management company. Great communication, outstanding customer/tenant service, they always call be back quickly and are professionals. In addition to that, the tenants are happy and want to renew their lease. I couldn't be happier working with this team. read more

Great company to work with! We didn't have to worry about our property at all. Their website is also very user friendly and easy to find all documents and info you need. read more

If you are looking for a property management company, you really don't have to look further or I should say you'd just be wasting your time. In my search, I called Utah Property Solutions as the first place to start just because their website seemed very thorough, professional, and organized. Just from the initial phone call, customer service was excellent with courteous reception. I honestly felt sold because of the amount of time spent with me and the friendliness of the initial contact. They were very good at getting back to me several times. I later spoke with Jason the owner and I was even more impressed by how much he just wanted to help me and provide me good advice. He gave TONS of great feedback, was very patient, and lead me to very good resources. You could tell he really knew his stuff. He was very patient and spent ample time on the phone with me, not trying to "brush me off." The cost of services was not the focus, but knowing how to manage property, answer questions, and making sure I did the right thing with my investment property was what we spoke about most of the time. If you give them a call, you'll be able to confirm what I'm saying. read more

Are you a good tenant who pays rent on time, treats the house with respect, and has good relationships with your previous landlords? Then AVOID Utah Property Solutions. They will treat you with a "we can so we will" attitude when they raise your rent and do anything they can to keep your deposit money. We almost took them to court it got so bad. They only backed down when we showed them video proof that we did not leave items behind or miss spots in the cleaning. I think most people back down and just eat the cost and they know that. They charged us $200 for a smoke detector battery, furnace filter, and a broken Wal-Mart shower rod that we threw away when we moved in. Took them almost 2 months to send our check because of "errors" they made. Utah law is very landlord friendly and they WILL use that to their advantage. Rent from a real person, Utah Property Solutions sucks. read more

I have worked with Utah Property Solutions for the past 3 or so years. They managed my rental property amazingly. Always communicative, great processes, tenants were happy. I then used them to sell my property and it was a quick, painless, amazing process. You will not regret working with them! read more

They have been absolutely amazing to work with! They're very responsive and open to communication and the process of coordinating matters with them and the tenants is incredibly smooth. read more

I've been working with Utah Property Solutions for 3 years now and recently added another property. They are very efficient and professional. No surprises and everything is taken care of quickly -- I would highly recommend them in the SLC area (my properties are in Cottonwood and Herriman BTW). read more

Being a land lord was so stressful for me. I tried to manage a property myself years ago and got to a point wear I would get physically sick anytime my phone rang (regardless if it was my annoying 20 yr old tenants whining about who could use the upstairs bathroom) Utah property solutions is a godsend. They gave me so much peace of mind and were so responsive and helpful when I had questions. Thank you! read more

I've been using Utah Property Solutions for about five years now. They have been outstanding! I get monthly statements with on-time payments each month. I think the longest the property has been vacant in the last five years is 2-3 weeks - they have been very proficient in locating quality tenants expeditiously when there's a vacancy. They check in on the property regularly and give me updates. They have been able to quickly and professionally quarterback repairs and upgrades to the home as needed. I used one other property manager in the past, and had an extremely bad experience with them. But even if I'd never worked with anyone else, it's easy to recognize that Utah Property Solutions is run by true professionals that know the property management world, and care about their reputation. I'd highly recommend this company if you're looking for a property manager. Look no further! read more

I've been with Property Solutions going on about 6 years, they have been amazing in taking care of my property and extremely prompt in responses. looking forward to our continued partnershi! read more

Okay, we found this gem of a house, and these wonderful people were such a breeze to work with. They made the whole application process so easy peasy. They were so kind which made the whole bit of difference. We recently rented from a company that had the worst service I have ever seen. So working with Utah Property Solutions has not only been night and day different and so wonderful I can't even begin to tell you. We have been in our new home for a little over a week now, and I received a call from Karla who is just as sweet as can be. Asking me how my move was and if there was anything else they could do to make things better for us. I just have never seen such a wonderful service by a property management company. I received a text message from Karla wishing me a Happy Birthday. WHAT!!! How sweet! We had some little hiccups with some of the appliances here and I felt so bad having to request some help. They reassured me that these things happen and that they are here for this purpose, to help. I would give them a 10 star if that were an option. I went into their South Jordan office and met their manager Jason who was so cool and just so nice. He's very easy to talk to. I told him that the girls he has working for him are just the sweetest ladies. Again, I just can't say enough about this company. Thank you Utah Property Solutions for being wonderful to me and my family. For being there when I have questions, for being kind and loving to a family new to the area. Thank you for putting your absolute best efforts forward to make our move as seamless as possible. You are the absolute best! Nicole and Josh read more

I've been working with them for just over a year and in that time they have listed, leased, and resigned the tenant for me. they are highly communicative and have been great for us. read more

A terrible, terrible property management. You should avoid renting from them at all costs. They will nickel and dime you on everything humanly possible. They put profit over people. If you are a homeowner or apartment building owner you should absolutely find someone else to manage you your property if you care about humanity at all. read more

After a lot of research and interviewing property management companies back in late 2019, I decide to trust UPS to manage my property while I spent a few years outside of the state. Before signing on Jason took several calls from me to explain their process, answer my questions, and address my concerns. A high quality tenant was found relatively quickly and both the tenant and UPS took great care of my home. Maintenance needs were taken care of swiftly and without needing my attention, which was great. When I took back possession of my home it was in the same state it was in when I left it. If you want to rent out your property and don't want to micromanage it, this company is for you. Jason and his team do a great job (both form property owners and renters). From my understanding they helped the renters, who had been in my property, find another property of theirs so they had a smooth transition as well. Would definitely recommend. read more

What separates Jason from other brokers is his willingness to go the "extra mile". We were not full-time residents of Utah, but Jason took care of EVERYTHING while we were away. The process was incredibly smooth because Jason was in constant communication, took care of all outstanding issues immediately, and navigated through all the potential choppiness that comes up for any deal. read more

I would be giving a zero stars if that were an option. This management company has been an absolute nightmare to work with as a tenant. Not helpful at all and always just looking for money grabs. Not to mention extremely unprofessional. We actually had someone email an old roommate gossiping and talking crap about the ones who still live here. If it were up to me I would not hire them and drop them right now. I am very disappointed in how every single interaction has been handled by them and how rude they are. DO NOT HIRE!!!!!! Don't even consider it. read more

I've been a client of Utah Property Solutions since August 2017. Jason and his team continue to deliver month after month. Key differentiators for me are responsiveness and transparency and UPS ranks highly in both these areas. Jason even takes the time to record video explanations of anything new and different that might come up in the course of business. I find his approach works great for me. So much so that we engaged Jason's services in selling our old home and buying a new one over the course of 2020 summer. I recommend Jason's services to those of you that would prefer not to have to deal with finding tenants and dealing with maintenance issues etc. read more

The absolute WORST company I have EVER rented from. Me and all the neighbors that were renting from them, all have similar experiences. These guys are the cheapest, dishonest company you could ever rent from. I rented the last 3 places I lived in and never once had an issue. We are very clean, responsible girls. Always paid rent on time, and tried our hardest to be the best tenants possible. Their homes are the cheapest quality! All the appliances they install are so cheap. Anytime we submitted a request for anything, they completely ignored us. We had to reach out multiple multiple times and still nothing. For example: once the dishwasher completely shut down and stopped working, FOR WEEKS! We reached out multiple times a day until weeks later, they reached back out and sent us a link to a DIY YouTube video on how to fix it. Super smart on their part for thinking 4 girls in their young 20's should be trusted with something like that.. sad part is is that kind of stuff was CONSTANTLY happening. Literally the ONLY thing they care about is their money. Anytime one of our neighbors were in a similar situation, the exact same sort of thing would happen. I read a review about the deposit.... It's so true! Same thing happened to us! They will NOT give you your deposit back!!! They will come up with any reason possible! They gave us $50 back of the thousands we paid, and they did it way past the legal 30 days they give you. No joke they charged us for not going through and trimming carpet snags... wow.. keep in mind I've never had an issue with any other place I've rented it, and have had great experiences. This company is the biggest joke ever. :) read more

Jason and Rebecca were great to work with. I never had any issues for the 3 years they managed my property. I give them 5 stars for making the process smooth, and for the excellent follow up. I will definitely work with them in the future. read more

As a U.S. service member, I can be anywhere in the world, and the last thing I want to worry about is my investment in Utah. I utilized Utah Property Solutions for the last year to manage my property in Bountiful. This veteran-owned company's professionalism has impressed me. From listing my home and finding a tenant to the upkeep of my house, UPS has exceeded expectations. Jason's team continually communicates with their owners, during the last few months Utah Property Solutions has proactively inspected my home after the recent earthquake and reach out to tenets to ensure all parties were taken care of during the COVID 19 pandemic. I will remain with this property management company until I return to Utah. read more

Utah Property Solutions has been a life saver for us! They are quick to respond to texts, emails and phone calls! Always pleasant and polite. Easy to work with. They have been managing one of our properties for the last two years and I'm so impressed with them that we are transferring our other property to them this month! Honestly, I don't have anything negative to say about them. read more

My experience with Utah Property Solutions (UTPS) Short version: After 2 years of renting an older property at a great location I felt cheated, was only communicated with via email after move out and did not receive my security deposit back. As a tenant, stay far away from this company. My impression is they allow landlords to treat their tenants poorly as well. Longer Version (with many other incidents and issues left out):- Before move-in: The move in process was great. The agent we dealt with was friendly, communicative and hands on. The property we moved into was old and had a bit of wear and tear. We understood this but ultimately it was a decent price for the location. We pointed out a few items that needed repair and we were told they would be repaired but we had to sign a 2 year lease which we did. After Move-in: We got to know some of the neighbors, some told us that the owner of the property we were staying is notoriously cheap. I took this with a grain of salt and mostly dismissed it as gossip. Not all the repairs were done, but the very worn out carpet in the basement was replaced, so we felt good about that. The carpets in the bedrooms were worn as well, but we could tolerate them (this becomes relevant later). The issues started when the repairs were not all done. The blinds that were supposed to be replaced never got replaced. While I was trying to raise the blind in the basement it fell on my arm and thankfully did not strike my 1 yr old son who was right next to me. I reported this then UTPS sent someone in to measure the blinds and provide them with a quote. Nothing got done after this. I was told the owner did not authorize the replacement. It wasn't until the same thing happened to my wife in our bedroom that I got really upset. We complained enough that the owner of the company intervened and paid for the replacement blind himself. This was the theme throughout our stay, old house with flimsily installed items that would frequently break down. Due to the battles just to get single items repaired I became more reluctant to submit repair tickets. After Move-out: After a 2 year lease my family and I couldn't be happier to leave the property. We cleaned up as best as we could, even hiring professional cleaners and paid for carpet cleaning. Unfortunately we were moving out of state and left a few items behind which I expected we would get charged for disposal. When we received the check for our security deposit, it was only $61! My wife called asking for an explanation, UTPS would not speak with her. I got a text from UTPS stating I should email my request. I did so but didn't get a good response to my questions of why we were charged so much. After some back and forth we finally got an itemized bill. I have to admit they were pretty thorough. I only wish they had been as thorough when we moved in. Amongst the charges was a bill for carpet cleaning! I focused on this item since it made 0 sense that I would get charged to clean a carpet that was already professionally cleaned before we moved out. We had more back and forth about this without getting anywhere. I requested the owner Jason to step in without any success. We had been a tenant for 2 years yet we did not even get the courtesy of a phone call from the person we were dealing with or Jason. Eventually I was emailed back an excerpt of my lease addendum stating something to the effect owner will clean carpets at Residents expense using a portion of the security deposit. Shame on me for missing this in the lease agreement and shame on me for trying to leave the house clean!? I can't even take these guys to court over this. Lesson learned, this will not happen to me again! I have rented properties for over 17 years and have always gotten all of my security deposits back and been treated well after moving out. This has been such a frustrating experience and I will never do business with UTPS again or recommend any of my friends to do business with them. read more

Utah Property Solutions have managed our South Jordan rental for almost 6 years and have been excellent in finding us a very good tenant who renewed every year. We've never had any issues and they take care of all the tenant's issues. We highly recommend them if you need a good, reliable and attentive property manager to help you take care of your investment property. read more