Well... this is not what I expected from the pictures. The entrance was confusing to find through…read moresome sheds, and once I got inside the plant room, it started to look more familiar. It was difficult to find plants that weren't damaged and in need of some serious TLC, although the prices were fairly decent for the Boston area. I would surely pay less locally, but I digress. Checking out was also a confusing process, and the store itself didn't feel very welcoming to customers as if the music was playing to make it seem like the employees couldn't talk. I probably wouldn't go here again unless I was looking for a cactus or succulent, and even then there's slim pickings.

They always have an excellent variety of plants! Indoor, outdoor, veggies, you name it.read more

I really enjoyed working with Meghan and would highly recommend Poppy Floral for wedding florals. I…read morechose Poppy because I loved the creativity in Meghan's portfolio. She was super responsive to my emails and met me for an in-person consultation at the venue with samples to understand the vision I was going for, and she executed it perfectly. The flowers around the cake was her suggestion and it ended up being my favorite arrangement of the day!

Poppy Floral goes above and beyond to make your event perfect.They cater to your every need even in…read morethe most stressful circumstances.

I ordered a Boxwood tree from Joannie as a Christmas Gift! Absolutely beautiful! I order one…read moreevery year from other florist and this one by far is amazing and with lights! I had her do it with all reds and whites! It is remarkable! Prices are amazing

Worst customer service ... sent completely the wrong bouquet of flowers to funeral ( asked for…read morespecific flowers that were her favorite - told they had in stock ) and when calling the next day to ask why it wasn't what was ordered all the owner did was Scream in the phone . Avoid this florist !!!

Okay, So I have been going here for 22 years. Either every year or every other. It's actually the…read morefirst stop I have when I get to MA. They have always been nice and everything they have done has been great. I just ordered flowers for a funeral and each year I go back to them for flowers at the cemetery. They are a family owned business and I just think they are great. And I want to say a big thanks to Brenda who helped me today and a few months ago when she opened early for me as I was waiting outside. I have always had great customer service and they have been generous to me each time. So thank You!!

*NO STARS GIVEN* paid 85$ for valentines flowers and not one rose in the vase, flowers are…read moresomething youd see for a funeral not valentines, AWFUL customer service and even more HORRID product will safely never drive by O'Brien's for flowers again thanks for coming to ted talk

A wonderful employee at the Chelsea , MA named Jim Mahoney helped me with everything I needed . He…read moreeven got a forklift to get some items on the very top shelf. he knew a lot about flooring

spent literally, no exaggeration 42 minutes waiting for someone to help me out buying a shower…read moredoor. spoke to 3 individuals and they just responded by saying I'll get someone to help you. well that help never came and I decided to walk out. with that being said, service I horrible

Consistently well stocked, I'm not a fan of self checkout I often only use a cashier with a pulse…read more Today was simple, everything on my list was in hardware, fully stocked, staffed, and had what I needed. I spend over 10k annually at HD trips like today are like bliss. Maybe it's the small things in like that please the most. @homedepot job well done

The people here are just useless The staff, everyone (sorry…read moreI can't be nice on this one) Whenever I've placed online orders to this location, everyone starts finger pointing and acting confused. The employee totally disregard managers' orders, managers blame everything on online and claim their hands are tied, calling online, they will tell you send you back to the store or tell you the item has been discontinued after weeks of misleading you and even causing you to lose money/holding cost on your property etc.. Suddenly, an item with estimated delivery of 3 days becomes 6 weeks if not eternity and it's mostly because this store makes everything so bad when the items arrive, they either misplace it or send it back to manufacturer even though you have an open case with the managers. sorry there's so much to complain about this store I'm having a hard time being coherent

I would like to thank Kelly for making things so easy while selecting flower arrangements for my…read morefather's funeral. We went in a few days before the funeral and she sat down with us and answered any questions we had. The prices were all listed in the catalog, so there were no surprises. She didn't try to up sell anything and let us customize the bouquets without charging more. We have used Everett Florist for many years and have never been disappointed. Thanks Kelly!

My first time ordering for sympathy, the customer service was amazing over the phone to begin with…read more Excellent conversation and they were very helpful to me who hasn't done this sort of thing before. Excellent prices for an outstanding arrangement. I don't have a photo because it was delivered for a wake, but when I arrived I was shocked to see which arrangement was mine. Due to the price I thought it was going to be on the small side, but on the contrary, it was a huge and absolutely beautiful arrangement that I'm very happy with. Without a photo, I'll have to ask that you just believe me when I say it was colorful, but calm for sympathy. The best I could have ever asked for. My 3rd review for this florist just because of how happy and satisfied I am left every time.

Nice selection of plants and very welcoming. It was a cold winter day when we visited, and we…read moreenjoyed spending unhurried time in the beautiful greenhouse. The plants we purchased are lovely and thriving.

Similar to some of the other experiences noted the staff is much more interested in watering plants…read morethen they are in helping customers find something. Very disappointing experience... I left without buying a single thing.