John repaired my '24 Prius's front end after it was chipped by a car backing into it. He and Elena…read moreworked with my insurance adjustor, arranged my substitute rental from Enterprise, and had parts replaced and painted all within a week. It looks perfect, absolutely like new! They went above expectatiohs in cleaning it inside and out. I couldn't be more pleased! Friendly and competent; I highly recommend them for auto body work!

John is honest and thorough. He's accomplished for one so young. He's helped us on two of our cars…read moreand I'd trust him with yours. His estimates have been right on and we count on him now. Good job John no great job and thanks

Professional auto repair in every aspect of the service from beginning to end. Highly recommended…read morewithout hesitation.

This place is awesome! Paul the owner is so very nice to talk to and work with, and they did a…read morebeautiful job on the repairs for my car, and in a very timely manner. He even dealt with the car rental place for me while my car was in the shop. I highly recommend this place, and it is so great to support a locally owned business who knows what true customer service is all about! Thank you Paul and your employees!!!

Joe was very nice and had a good sense of humor. He repaired the wiper hose that was eaten by mice…read moreand changed out the Front headlights. He had it ready that day and everything looked great.

what a find! My auto insurer recommended him and he did not disappoint. On time; on budget: no…read morehidden damage drama stories. Exactly the way it's supposed to work. I would usually be skeptical of a recommendation from my insurer if it was Geico, Progressive, Plymouth Rock etc. but I have Travelers. a great company run by adults who don't try and dispute every claim and intimidate their own insureds. Go see Joe.

I own an automotive repair facility in Newburyport, MA…read more Last year our local body shop that I relied on for years, and referred people to, closed due to retirement. Then the search started for a reliable, trust-worthy and quality auto body facility to work with. After trying a handful of places, I thankfully found Preferred Auto Body and Ralph. Since we starting working with the Preferred team, I have brought in a business vehicle, an employee's parent had extensive work performed on one of their vehicles and I have professionally referred and/or coordinated a dozen customer's body repairs in the last 6 months. In EVERY case my customer's have been very happy.

I needed some serious repairs on my favorite car, and it was done PERFECTLY in one week's time. On…read morea scale of 1 to 5, I seriously would fine it a 6!!

After windshield replacement I had to have my Teslas safety features recalibrated. This is a…read moreservice provided in only one shop on Cape Ann saving me the $ and time from having to go further away. It was completed in a timely manner and my car is working perfectly now. I'm so glad I worked through Annisquam Auto Body! We're lucky to have this local company offering excellent service! A+

Denise, Ryan and Chris at Annisquam Auto Body are the best and very nice people.. The repair was…read moreexcellent - it looks like the vehicle was never in a accident. Most important they gave me a timetable for the repair and it was done to the day. They also worked well with the insurance carrier. I highly recommend Annisquam Auto Body.

We just had auto body work done on our car this week. The work was done perfectly and at a very…read morefair price. In addition, everyone was so nice there. It was such a pleasure doing business with them.

I was happy to see long-time employee Robyn, a familiar and smiling face, at CAAB&SC when I dropped…read moremy car off, knowing they are under new ownership. They finished the job in a reasonable amount of time, and they honored the estimate that Steve, the previous owner, gave me back in November '23, to the penny. The job was done perfectly, and they detailed the car inside and out as a complimentary service. Losing a long time, great service provider, feels like losing a good friend. Steve, Pat, and Ollie, were all part of making what is usually a financial and logistical nuisance, a warm and fun experience. I'll remember those years with fondness. I'm grateful that I had a positive experience with these new folks. Maybe I showed up after they worked through most of the expected transitional bugs, but I am hopeful. This service center is as convenient as can be for me, and I'd like to see this 1955 business continue to succeed as it has for 69 years....through good service to its community. No pressure new guy!...and thank you!

Thompson Collis did an excellent job eith painting my Lexus. I eould3 recommend them to anyone.read more

Don does work, is reasonably priced, on time, friendly and pleasant to work with…read more A neighborhood business with personal service. Much better than a huge shop that cranks out only passable work

Amazing service. They took great care of my car and handled the rental. Seamless! They can handle…read moremy car and the customer service.

It was okay, had to get the siding of my door replaced after a collision- went through my insurance…read morecompany. My car door doesn't close easily like it used to but just needs a little more force, which is fine. Also I swear I'm hearing a louder whistling noise when I'm on the highway like the door isn't fully sealed but rain doesn't come in so I guess that's okay too. They fully cleaned and detailed my car which I thought was a very nice gesture after taking longer than the initial quote to get the work done. However when I looked in my bag of tote bags I saw evidence of mice/some small animal who went after a couple bags and my orange hand sanitizer. I don't eat in my car and have never had this problem ever, so I know it occurred while at the collision center. Take everything out of your car if you go!!

Made an appointment and dropped my car off at 11am, called 3 times to check on it and they kept…read moresaying they would get to it. Left it there for about 6 hours. Showed up just before closing to be told they didn't have time and to make an appointment for a week from then.

Excellent quick service. It's a busy time of year but this repair shop answered the phone, returned…read morecalls, did all they could to solve our problems and delivered excellent value. I looked at reviews before I chose a shop to bring my wife's vehicle to. I will be back and highly recommend an honest hard working business as this! Thanks to all who work there!