Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

I brought in my Moroccan rug for cleaning with a significant stain in the corner. I was worried my…read morerug was ruined beyond repair, but Better Carpet Warehouse made it look brand new! I will definitely be using their services in the future

Love this place. They have excellent customer service and a great selection. Just had them install…read morewall-to-wall carpeting in two small rooms with a funky layout and they were great at troubleshooting the installation. Also really like their selection of "remnants" which come in a variety of sizes and can be bound on the ends for a beautiful, custom-size rug.

What more can one ask for: competent, sincere, friendly, personable, hands-on, timely, and…read moreprice-right service! Caesar knows flooring! He knows what works and provides options and alternatives. He is warm and smart, and his consults are personable ... he will make your "space" into a "place"! I did my research and looked into three vendors, but Caesar Carpet Center was both competitive in pricing and diligent. I felt he was offering me the best price for my budget (and my research revealed his pricing for labor and materials was very, VERY competitive). He carpeted my hallway (14 ft') and stairwell (16 steps) and did an excellent job! As they say, "When in Rome, Do as the Romans Do" .... HAIL CAESAR!"

Caesar's Carpet did an exceptional job carpeting the stairwell and entry way of our new home. From…read moretheir patience while we picked out the carpeting we wanted to use, to their professionalism scheduling a time to install our carpet and leadiing us through their process we could not be happier. Most of all, our stairs look incredible! They did a beautiful job and we would use their services again in a heartbeat. They are also a small Brooklyn based business - use them over the big box stores, you will not be sorry!

Very professional. Did a wonderful job and left area fully cleaned up. Would recommend and use againread more

Bay Carpet and flooring really came through for me. I had a very ugly disgusting Downstairs…read moreretaining post that was exposed and filthy. My wife hated looking at it after contacting Bay Carpet and flooring. They made my pole beyond presentable that we could show our entire neighborhood how fantastic it looks great service great pricing, and the gentleman that owns the facility is super handsomepants. Thanks for reading my review. Don't hesitate to contact them. You will not be disappointed.

This family owned business was very easy to work with. They installed a linoleum floor for us (they…read morehave great colors). Their crew did an amazing job. I highly recommend them and their products.

These guys are terrific. We had a low pile carpet installed in a bedroom and the result was great…read more The installation was smooth, clean and flawless. Kevin and Doug got the job done in just a couple of hours and were very thorough, professional and polite. We're so pleased that we're using them again. Highly recommend!

If you are looking for carpet, there is no better place to go than Bororug. I worked with Sharon, a…read moreterrific salesperson who showed me the types of things I was looking for and then gave me time to make my decision. The prices are very reasonable and the delivery is fast if the carpet is in stock. Note to Manhattanites -- it's worth the schlepp to Brooklyn and they deliver.

While their prices are great, once you buy something and want something installed? forget about it…read more WORST CUSTOMER SERVICE. They don't take responsibility for their mistakes. Their excuse? "It's delivery, stuff happens" Make it up to you? HA!. Do yourselves a favor and avoid them at all costs. A small discount isn't worth the aggravation.

This place is a treasure. The amount of carpets and various…read morestyles makes this place and amazing place to buy carpet at. The selection is outstanding And the Owner and staff are very helpful.

Work well done. Very satisfied. Just wish disposal of old carpet was included in their service.read more

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

The whole process sanding and staining and the oil based polyurethane. They cleaned up after each…read morestep and the didn't require full payment until job was complete. They adequate time between coats to ensure drying and addition sanding to avoid bumps.

I had a small carpet repair done around a new staircase, and Luke was extremely responsive. He was…read moreable to work me into his schedule within one business day, which I really appreciated. I will definitely be using Luke again for larger projects in the future. His crew was courteous, kind, efficient, and affordable, and they did an excellent job. Highly recommend Luke and his team!

Everything was a great experience from the first outreach to install. Great product, great pricing…read moreand really great customer service! Thank you!

i tried other carpet places but classic carpet out beat everyone i have tried…read more even empire today the boss is patient work with you the whole staff is great. the installer is awesome and i was truly pleased with my place and the look after the job. my whole apartment was transformed when they left. i do have family & friends and will be reference them. i would never go back to empire or anywhere else, prices are very reasonable ..

I went to Classic Carpet 2 days before having a planned furniture delivery. I was concerned because…read moreof the short notice, that I might have to take the carpet home myself. The sales representative was not only helping me find what exactly what I need but was also accommodating my delivery to arrive before my furniture. I am very pleased with the service I received and will definitely recommend the company to others.