I had a Walker I had ordered and I needed it put together so I called medical wholesale! Karen is…read morethe only one the year and she is just outstanding. She put together my chair and charge me only $10 where a bicycle place I had caught wanted over 100 just to put it together! They have all kinds of wonderful equipment. I hadn't even thought to buy one there. Another woman was trying out one of those little scooter things and Karen was showing her how to use it when I went in. Check them out if you need anything like wheelchair, walker, scooter, they even have those chairs that go up and dump you on the floor! I don't know what else they have but I certainly would call them first and see. Customer Service is Karen and she is just excellent at what she does, which is everything in that store. Highly recommend that place on McCullough in San Antonio.

Very helpful & Friendly will be a returning customer Great prices staff is great no complaints here…read more!

Karen was so very warm and helpful. She made excellent…read moresuggestions when we asked for advice and patiently had my daughter try out different reclining chairs as she prepared for her upcoming surgical recovery. Delivery of items was made on time with several phone calls on the day of delivery updating me as to anticipated time of arrival. I very highly recommend this business and personally thank you Karen for being so very kind to us.

Always helpful and friendly. Spends the amount of time you need to determine exactly what product…read morewill work best for your situation.

I visited this store, this past Friday with a friend. (I had gone to Pink Boutique and the gal at…read morethe front desk of that store was rude). Thankfully, my friend encouraged me to try SMS. I explained as I walked in, that it was my first time, recent breast cancer surgery etc. The staff were...wonderful. I informed them that the other business told me that I'd have to pay a $500 deductible, due to my insurance being slow to communicate. I was very pleased that SMS staff got approval from my insurance right away, no issues. They were all pleasant and informative. Anissa, who took my measurements was wonderful, showing me several different bra styles and giving me details about each. I was so pleased with the compression bras shown, that I purchased two. I will recommend this medical supply store to others...hands down, a great experience! I left feeling pleased and happy.

They have durable and reliable compression socks especially for nurses, healthcare professionals…read moreand service professionals who are always on the go. I work in the ER and I'm always on my feet, and the pairs I have are nothing but helpful in preventing fatigue and swelling after a 12- or 13-hour shift. The CEP and Sigvaris socks are also great for running, hiking and traveling. I've previously purchased compression socks from big and mainstream brands before and they were not as durable or comfortable. Their products are definitely worth a try!

They were a pleasure to deal with. Their business office and their store have different hours and…read morelocations. And their store is divided up into a pharmacy counter and a medical supply counter. They were extremely helpful by phone, taking time to verify that they had exactly what we needed in stock. They did. And when we arrived, we found the store to be clean and organized, and they already had the item we needed waiting for us behind the counter. We also considered renting a wheelchaor or walker for Dad while we were there. They had monthly and daily rental options with reasonable prices and a large selection. It was nice knowing that this option was there if we needed it.

WASTE OF TIME! They…read morecalled and I had a difficult time getting out there with my dad and we show up within a month and they said it was too long and the insurance is closed and they couldn't us. They said they threw out the paperwork. What a waste of time. What a arrogant service strategy I would recommend Oakdell or maybe Davila. Maybe Amazon has a service?!? I can only hope.

I highly recommend you look elsewhere for your medical equipment. The employees are lazy and don't…read morehave a clue what they are doing. The individual looking up insurance benefits is careles, and the billing company maybe committing fraud. I went to get a knee brace. They stated it was a brand new, never been used. Looked used to me. The place is disorganized, sloppy, and unsanitary. It has been over a month since my insurance paid them in full, and they refuse to reimburse me for what I paid. When I call, they give me the runaround. They said my refund was pending for review. I work in healthcare and for someone to say my reimbursement is pending review after my insurance has paid the entire bill is BS.

I recently had a knee replacement surgery in San Antonio. As part of my therapy, I needed to rent a…read moreCPM machine to help me reach a full range of motion, and purchase an ice machine to help with pain and swelling. Because my Post-Op appointment was moved up a week early, I wasn't sure how the CPM 3 week rental would play out. The MedEx Rep, Jason Finley was awesome. He gave me options and worked with me so that I could continue using the CPM machine without having to make the 5.5 hour drive to San Antonio to return it. Thank you MedEx and Jason Finely!

The sanitizer smells horrible. Can't even use it. I bought 3 bottles and I had to throw them out…read more Very off putting scent!

I'm not satisfied at all, Mr Matt Brown he is a scammer I bought $ 500 worth of merchandise and…read moreanother product arrived that I hadn't requested. do not trust!