Bad experience with Heidi's in home pet care. After a long interview that went over our…read moreexpectations and our reluctance to use a typical kennel facility, we felt comfortable that our dog was going to be treated, for the most part, as their own pet. We discussed in length about how our dog is not normally left in a kennel for extended periods of time and we didn't' want that for him. We were told that the business owner would be on vacation and in the middle of moving so she was going to have one of her employees keep our dog at her home (we also met with her several times), We were told that our dog would be in the home with her and kenneled if she had to leave. She even mentioned at one point that our dog would probably sleep with her son (we did not expect that). We were also told that the business owner might be able to pick him up and take him back to her facility after her vacation. We opted to keep him where he was to make it less traumatic for him. When we dropped our pet off, we provided the sitter with instructions for feeding and reiterated our wishes on how the dog would be cared for- limit kennel time, never in the kennel with a collar on, don't keep him in the heat too long.. etc. Our first facetime call to check on him we could not see our dog, and when asked where he was, she said he was in the kennel because she had to rotate dogs in the kennels to keep them safe. We can appreciate and understand that, but we were never told this is what was going to happen. When we did see him, he had his collar on which we explicitly said we did not want because it could get snagged and choke him. We facetimed a couple different times the subsequent days, and I even tried calling at different hours each day and every call except for one he was in the kennel. I would ask if she could take him out so we could see him, and he would go straight to the water bowl and gulp water like he hadn't had any for a while. When this was questioned, we were told he did have water. We have never seen him gulp water the way he did even after a couple mile walk when he is hot and tired. We called the business owner to express our concerns, she asked what we wanted her to do, and I said go get our dog, and she said that is not an option as her facility was not up and running yet. She acted like our concerns were not valid, and said it was a problem that I was facetiming so much, and we are only seeing a snippet of what is happening. While I agree we only see a snippet, when you call at different times and it's always the same thing and he gulps water the way he was, it clearly appears that he is in the kennel way more than we were told. Upon picking our dog, up he was outside in their fenced area and his gums were grey, which is a clear sign of dehydration, and we noticed an injury on his head. The sitter said the cost would be $15 more a day then what was already agreed upon, which was resolved. Once home we also found our dog lost 5 pounds, even though the sitter told us he ate great. We fully understand some dogs will lose some weight under stress, but we weigh him weekly and has consistently put on 2-5 lbs a week and never lost an ounce. We called the business owner the next day and our concerns fell on deaf ears. The business owner was very defensive, and we were basically crazy for expecting what we did. We were told our expectations were too high and ended up hanging up on us. Even if our expectations, were too high, we made them clear during our interview and they still took on the job. Had they said this is how he would be taken care of, we would not have used this facility. We sent a text recapping the conversation and expressing how unhappy we were with the whole situation but have yet to get a response. A little customer service goes a long way, and they didn't do anything to ease our frustration. Let's just give them the benefit of the doubt and say he wasn't kenneled much as we think, I don't understand how he can come back with grey gums from dehydration. This clearly shows he didn't have access to water. When we asked about the injury to his head, the owner stated they were fully aware of that, but nobody bothered to tell us. We still don't know what happened. We do not recommend this business and will never return.

I highly recommend Heidi's In Home Pet Service. Heidi took care of our German Shepherd while we…read morewere on vacation. Mav tends to be very needy and he did great while we were gone. She took her time getting to know Mav before we left so he would be comfortable with her coming into the house. Heidi even did an emergency wellness visit for us while we were at work. She checked in on Mav in less than 30 minutes and got right back to us to let us know he was ok. Thanks You Very Much Heidi!!

I brought my very shy boy in to be groomed and it went awesome! The staff was so patient and kind…read more Toby did great!

Kallie at my K9 did wonderful with my dog Bones..not only does she do a great job grooming but she…read moreis very compationate with what she does ..thank you Gail

PetCo has been very accommodating with our elder Shih Tzu…read more When primary groomer is unavailable PetCo has been out go to and they are able to fit us in. We love the bandana options

They have everything you need one stop shop Pricey if you can waiting check out Amazon and compareread more

Eric and Sarah came today and groomed our senior Shih Tzu and they our young Schnauzer. They also…read moreclipped our Chocolate Lab's nails. Our lab is usually a bit skiddish at first but he was very calm with both of them. They know how to handle dogs with care. We are very happy with the haircuts. They look great. Sarah and Eric are very nice and are good people. We already booked our next appointment with them and suggest giving them a try before they book up once word will spread quickly.

From the owner: We specialize in holistic, natural, and organic pet care for dogs and cats. All of our grooming…read moreproducts are non-toxic, Eco-friendly, and gentle on sensitive skin. We offer tailored House Call grooming, drop-in visits, dog sitting, dog walking, and positive reinforcement training. Our focus is on your pet’s well-being, inside and out, using mindful, compassionate care you can trust.

Our dog begged us not to leave him at this kennel. He has never done this with any other kennel,…read morevet, etc. Also, they won't let customers into their building. Why???? He had kennel cough when he came home ....which can happen...., although it has never happened at other kennels.

We have a rather long history with Baywood Kennels. They have been GREAT! We had a male…read moreLeonberger who was intact. They wouldn't mix large intact dogs with the general population, but, fortunately, they have multiple play/training areas, so he could go out and play. That is pretty unusual in my experience. Baywood was a great find for us in that respect. They have a resident person at all times and are open , as far as I can tell, 24/7--at least their hours are long enough to accommodate almost anybody, which is handy. They take pains to feed and, when necessary, medicate according to the owner's wishes. Baywood doesn't accept bully dogs as I remember. That has engendered some negative reviews, which I understand, but I have to agree with the kennel on this one. Their policies require that any dog left there must be up to date on all their shots, etc. This protects every animal that comes through. We have had nothing but great service from them from the beginning. They even let me use their training yard at one point. It was a great help in working with a young, dominant dog. I can't recommend them highly enough.

This was our first experience at All Bright Canines and we'll be back. Robin did a beautiful job on…read morea puppy cut on my King Charles Cavalier. Shelby is adorable and Robin did exactly what I asked.

We are so glad we found ABC, Becky, and her crew. Our 3…read moregoldens absolutely love this place! Whether it's training, field trips, enrichment, pool time, ice cream, snacks, grooming or all the attention they get from each of the trainers and staff members, it's all 5 star. My husband and I can go to work, and know they are well cared for, and we don't have to worry about a thing. Highly recommend!

My vet sent us here to Karla to rehab and possibly re-home my aggressive dog . When I arrived she…read morewas off the bat rude and overbearing. In a five minute conversation she managed to tell me his behavior are situational because he doesn't like living with us and he must have had a trauma . She also argued about his breed , he is a purebred ( papered registered) English Shepard, apparently they don't exsist and he's a border collie . She then told me how wonderful she is and how crappy I am to even need her services . Then asked y I was deffensive? Because again I needed her ... I can't believe any " professional" would treat anyone like this ,esp one who is in a extremely hard spot with a dog they love so much and have tried to help since he was a puppy 11 months ago. I'm obviously heartbroken to be there already but told you may be able to help my dog become less agressive towards everyone but my family . Her insults rattled off until we left . mu you she never even saw the dog and this is all what she came up with . Also when my daughter and I walked in all the dogs were barking and one in particular. She told us to wait , mumbled she wasn't gonna deal with that noise and called the dog a " little shit " and grabbed it and out it in a back room cage . I can't imagine how she is when now ones there !! Stay far far away !!!

My brother-in-law took his dog here (renamed Home Sweet Home Pet Resort). He has a large pit bull…read morenamed Shorty that's the sweetest dog I've ever met. He was told they're pit bull friendly. He was called not long after dropping Shorty off and told that he had to come get him. The owner said Shorty couldn't be there because he's a pit bull. He didn't do anything to anyone, and he wasn't there long enough for any of the "expert staff" to determine that he would be a problem. My brother-in-law just wanted his dog to have a fun day making new friends. Instead he was turned away because of his breed. Don't take your pets here if you value their well being.

Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

Canine Behavioral Services is incredible! Brian and his staff worked with my two dogs to get them…read moremore comfortable around other people and dogs. They also guided us on behaviors to implement at home to create a more balanced life for each of them. Most importantly, these techniques helped the dogs become comfortable and confident in our home when we welcomed a baby. With the help from Canine Behavioral Services, this transition happened nearly seamlessly, which I am confident would not have happened without Brian's help. I cannot say enough great things about Canine Behavioral Services, they have created such positive change in my two dogs and allowed for them to grow and flourish in our home! Brian continues to support us even after the completion of the program which has been incredibly helpful as we continue to maintain a balanced household for the dogs.

Doug Salvio worked wonders with our dog, Bruna, a young rescue hound mix, who is SO super high…read moreenergy. Although we love her dearly, she was wreaking havoc in our house- the kids were scared of her, she was making a mess of the house and yard, and quite honestly we had zero control over her. She wouldn't stop barking at my husband, and I was covered in bruises from her jumping on me constantly. We were fed up and desperate, so we hired a trainer who came to our house- long story short, she charged us a lot of money, and we got nowhere. She was a positive reinforcement only trainer, and it basically just made our dog obsessed with performing for treats. In the absence of treats she did not follow any commands, and she'd break the command as soon as she was rewarded. I do think strictly positive reinforcement might work for some, but not all. We opted for a new solution, and I found Dogs by Doug online, with good reviews. Upon our consultation, I got the feeling he understood exactly what Bruna needed, and he recommended a four week board and train program. It's always a risk leaving your dog with a stranger for four weeks, it requires a lot of trust. I instantly felt like I could trust him, and you can tell he really cares for his client dogs and remembers all of them. He sacrifices a lot to constantly have dogs boarding in his home at overlapping times. Well, fast-forward four weeks, and Bruna is home. We instantly noticed a difference in her overall behavior. He told us he was going to teach her to relax, and that is literally what he did. She has been responsive to all of her commands, and at times when she breaks a command or does an undesired behavior, we now have the tools to deal with it. Walking her on a leash has become a great experience. She walks at our side at our pace, no longer dragging us down the sidewalk. I am beyond impressed with Doug's ability. You can tell he's a master of his craft, with lots of experience. He did his job with Bruna, and now it is our responsibility to keep up with the training. We are going to try our very best, and follow up later this summer! We HIGHLY recommend Doug. Our household is entirely different, at peace again and we got to keep our good girl (and our sanity). Doug Salvio worked wonders with our dog, Bruna, a young rescue hound mix, who is SO super high energy. Although we love her dearly, she was wreaking havoc in our house- the kids were scared of her, she was making a mess of the house and yard, and quite honestly we had zero control over her. She wouldn't stop barking at my husband, and I was covered in bruises from her jumping on me constantly. We were fed up and desperate, so we hired a trainer who came to our house- long story short, she charged us a lot of money, and we got nowhere. She was a positive reinforcement only trainer, and it basically just made our dog obsessed with performing for treats. In the absence of treats she did not follow any commands, and she'd break the command as soon as she was rewarded. I do think strictly positive reinforcement might work for some, but not all. We opted for a new solution, and I found Dogs by Doug online, with good reviews. Upon our consultation, I got the feeling he understood exactly what Bruna needed, and he recommended a four week board and train program. It's always a risk leaving your dog with a stranger for four weeks, it requires a lot of trust. I instantly felt like I could trust him, and you can tell he really cares for his client dogs and remembers all of them. He sacrifices a lot to constantly have dogs boarding in his home at overlapping times. Well, fast-forward four weeks, and Bruna is home. We instantly noticed a difference in her overall behavior. He told us he was going to teach her to relax, and that is literally what he did. She has been responsive to all of her commands, and at times when she breaks a command or does an undesired behavior, we now have the tools to deal with it. Walking her on a leash has become a great experience. She walks at our side at our pace, no longer dragging us down the sidewalk. I am beyond impressed with Doug's ability. You can tell he's a master of his craft, with lots of experience. He did his job with Bruna, and now it is our responsibility to keep up with the training. We are going to try our very best, and follow up later this summer! We HIGHLY recommend Doug. Our household is entirely different, at peace again and we got to keep our good girl (and our sanity).

I am writing to recommend Doug, who recently trained our 10-month-old pitbull mix, Lucas. Before…read moretraining, Lucas was difficult to control and didn't follow commands, mainly because of his size relative to our three smaller dogs. After a month of training with Doug, Lucas is now trained on all commands and the e-collar. Since Lucas has been back home, he listens very well and has a much better relationship with our other dogs! Most importantly, it was clear that he loved Doug. Doug was an excellent trainer for Lucas and our family. He is extremely patient with both dogs and humans and is incredibly knowledgeable about all things dogs! He loves what he does, and it shows. I am so grateful to have met Doug and highly recommend him for any behavior or training issues your dog may have.

Don't fall into the trap of signing up. They are impossible to get hold of. During the winter they…read moredid not show up twice in a row because of snow on the ground. Understandable. They proceeded to charge me as if they had come. I tried to cancel my account but could not get anyone on the phone after many calls. Eventually someone responded telling me the visits would be undone and that my account was canceled. Sure enough they showed up at my house again even after canceling my account. I again was able to get someone to say the visits would be refunded but that never happened. I did a charge back with my bank and blocked them from further charges. They then took the two charges to collections. Unbelievable. Avoid this company

Very first paying service, the guy was here for 3 minutes, not sure what he did in 3 minutes but it…read morewasn't the job he was paid for. Don't use this service, wish I had seen all the lousy reviews before. They make it impossible to cancel. I will need to change my credit card to be done with them. I would give them a -10 if I could. Going out now to clean up the poop since they did nothing.