We arrived at 7 am for my mother's surgery, checked in and was told to go to imaging 1st. We took…read morethe long walk to imaging and tried to check in and were told we need to go back to surgery check and wait. This hospital is old not in the antiseptic state a hospital should be in. The only saving grace is the Dr that performed the surgery. He was so kind, patient and informative when explaining how the surgery went and what to expect during recovery. The patients room are not very clean. The photo shows the keyboard, for documentation, next to my mother's bed. Get it together Miami Valley!!

10.99 for parking in ER no excepts besides patient discharge. So if they keep your loved one you…read morehave to pay to leave. Microcharging is a complete F U to people that are already hurting emotionally. I hope the person who thought this up get testicular cancer.

My husband drove me to the Greene Memorial Thursday evening about 9 pm. I was greeted and checked…read morebefore my husband got back to me from parking the car. Within minutes I was taken back and placed in a room. The very knowledgeable, attentive Er nurse continued to reassure my husband and I that we would get the bottom of my issues. After preliminary testing completed it was decided to admit and place me in room on second floor. Once again I was greeted with a fully capable and knowledgable staff. They hooked me up with monitors and IVs. My comfort was top priority and concern. My nurses / assistants .... All the staff was an excellent crew. All very polite pleasant and very supportive to each other. Very informative and helpful to me. Wonderful lady doing the cooking! I never had the cook come in to ask about the food! Or if she could get me anything! Even the cleaning lady ask if I needed anything! Folks it does not get any better than this! I live in Washington c.h. 35 miles from Xenia 22 miles from Wilmington and 5 miles from Fayette Memorial. My Primary Dr. Is Dr. Sharett in Jamestown. My oncologist is Dr. O with Soin in Beaver Creek. I'll crawl to Xenia Kettering Greene Memorial for the level of care and compassion they provide! I only wish I could name each and everyone. Feel free to look up the names for me!!!! Five Stars all the way! Did I mention informative? Thank you! God bless each one of that special bunch!

Don't go to this ER if theres an emergency, if you do go don't get upset at the staff when they…read morepreform poorly, you'll probably get security called on you like i did. Imagine if you will, your family member just took a prescription pill and is going into Anaphylaxis, you rush them to the ER, they go inside, you follow after parking your vehicle, but theres no one in the ER, no staff, no security, no patients, just you standing in an empty and locked up ER, they leave you there frantic and worried for around 10 minutes (people can die of Anaphylaxis in seconds, let alone 10 minutes), but when you finally find someone you better be cheerful when you ask why the ER desk has been unmanned, because when the nurse tells you to calm down, and that they weren't at the desk because they were checking your spouse in for treatment, you shouldn't tell them that they're just making excuses, you should kiss their ass and keep that smile up or have security called, because this hospital is the same as the rest, they insulate themselves from reprimand, and you'll get no resolution from reporting them. Oh, and their security likes to put their hands on people when they're leaving (like in my case), you can have your back turned to the incompetent staff, walking out the doors, and you'll probably get pushed from behind like i was.

The Doctors,Nurses, and support staff went above and beyond their duties. The Hospital and Hospital…read moreRoom was extremely luxurious and convenient. I have been a patient of Soin since the hospital was built. Soin has never let me down in any category and continues to be the number 1 hospital in Ohio. The Er Doctor, ER Nurses and my Urologist Eric Esponosa are truly the best in the practice. They put the patient's needs first and foremost and with ultimate respect. Please let this comment reach them and let them know they are loved and appreciated.

I had the worst treatment at this hospital by after care nurses name Jahnse and Jenny at Sion…read morehospital. These nurses allowed me to feel unsafe that I discharge my self early after only 1 night stay from a major surgery. They refused meds that were prescribed to me while I was in extreme pain. They allowed me to remain in blood stained sheets the whole time and played mind games with what meds I was able to take when my charts showed clearly I was prescribed the amount I asked. I haven't even received an after care call since I left. I hope that they re train them proper care to clients this was a very emotional experience i hope no one ever has to encounter again. The evening nurses and the dr who did my surgery were excellent.. but those two day time nurses need to fix their attitude and behavior. It looks bad on the hospital.

No one wants to even go by a hospital during Covid. And no one ever wants to have a medical…read morecondition serious enough to have go to an ER at any time. But sometimes the choice is taken out of your hands. I was scared on so many levels. But the compassion and care was outstanding. And I felt safe with all the precautions. Everyone I came in contact with was wonderful. That made everything easier. So here's my public service announcement...don't wait till it's too late. I wasn't here for long because I needed to be transferred to their main hospital for the care I needed. The moral of the story is if you need medical attention, get here ASAP. Don't procastinate like I did...it can be life alternating. And, you'll get a free Covid test ... even if your sure you don't have it . Which I am grateful I didn't. And the ambulance driver was a cutie. And funny, making my stress level easier to keep down. He even made me laugh. And on that day...that was priceless.

My 94 year old mother-in-law was taken to Miami Hospital Valley South, we live out of state. We…read morecannot get a hold of anyone to give us an update on her and they ask you to leave a voice mail and no one returns your call. Also, there is not an option to call a room. My MIL hates this hospital, now we know why!

Weird review to write but I had a endoscopic procedure and the level of nursing care was…read moreexceptional. No one wants to be in a hospital even for a quick procedure but when needed you want a caring and professional staff. They deliver and after all the press about Kettering Health Care and the data hack I want to send along my thanks. I even got a card from the staff thanking me for trusting them. Sorry no pictures but that would be a HIPPA violation. I highly recommend the endoscopy staff they are amazing

I had the BEST experience delivering at this hospital. Nurses were soooooo great - surgical team…read morewas awesome. I felt informed and well taken care of! If I end up having another baby - I will without a doubt be back!

I was pregnant with triplets and had my c section there and I was only 17 staff was so nice and I…read moream now 27 and pregnant with triplets again well be coming here

I woke up to back pain that felt worse than labor pain.. It was in my lower back. The nurse…read moreassigned to me (Tori Justice) was so gentle and kind. She did everything possible to make me as comfortable as possible. Then there was the most professional, kind, patient, and courteous doctor I think I've met in ages (Alex Rank, PA~C). Some doctors seemingly go through the motions with zero hear attached. I was truly bkess3d by both of these staff members. They owe us nothing, at the end of the day; however, they took care of me in the best possible way. These to employees made up for a not so pleasant incident that transpired. Although, I understand that anyone can have a bad day!

Great doctors in the ER. However the phlebotomist is using way bigger needles on simple blood draws…read morethan what is necessary. This is my arm after getting labs done today. She also hit the vein on the first try. This just shows how big of a needle she used.

the worst hospital I've ever been to. they wait nine hours to let me use the restroom. I'm in leg…read morestents on my back for 12 hours. put upstairs to send the night. they stuck a lady at midnight in my room. she had to be seen. snorting nothing wrong with her when I got 3 stents! cath lab treating me great!. came to my room was treated like a dog! the nurses suck not all but several!! I'm done here.

Thank you so much to the excellent Registered Nurses who helped my husband, on Oct 5 2024, Karin,…read moreLeah and Ryan, are the best Nurses on earth! These Great, Kind, Skilled Nurses are on the second floor of the Stroke Unit! My sweet husband Bill was at 4000 Health Miamisburg /Centerville Ohio, he was helped first at Emergency Room, by excellent Registered Nurses: Ian and James, and then he was moved to a room on second floor of main hospital, Stroke Unit, helped by Great and kind and skilled Nurses: Karin, Leah and Ryan, excellent Nurses, and also very kind Natalie, the speech Therapist! Thank you for helping my sweet husband! My husband was treated for a stroke there, on October 5, 2024 Thank you so much, for your compassion and skills and helping us! Thank you so much for your excellent care towards my husband! October 7, 2024 Thankful patient and thankful wife, Bill and wife

Terrible place the doctor that is in charge of the ER at night through something at me I think it…read morewas a cup woke up and bruises all over me if so bad I had to take legal action

Great staff. Recommend. They were very kind and professional. Everything was clean and looked new…read more Due to covid as soon as you enter someone takes your temp and asks you the usual covid symptom list. Since your entering a medical building wonder what they do if you do have temp or symptoms ... already wear mask and at a hospital. either way i had no temp or symptoms. I was able to park near the door and someone immediately asked if i needed help finding my location. They didn't make me wait got me right back and didn't wait in the room long at all. I have alot of confidence in the staff .. they come very highly recommended and I am hopeful they can help.

The entire process with the physician, the RN. I took photos of my blood work after I received my…read moredischarge summary. The RN had left and was walking down the hall with another patient. With my bloodwork in the room. It never left my room. There were is more. I'm home without my meds. I was told I have pneumonia in my right lung. My pharmacist was closed and will not open until Monday. The worse treatment I have ever experienced

I would not send my dead dog here. Er refused proper communication accomodations to my mother,…read moretried to 1940's asylum her for advocating for her legal ADA needs, wit held tests and care under this excuse, the doctor instructed the nurse to hang up on me as soon as they could after she called me to help advocate for her, after they violated their own patient rights listed on their website. She tried to contact the patient advocate multiple times outside of asking the er because the er wouldn't follow the hospitals patient advocate protocols, and the hospital kept routing it back to the er. Her blood pressure and cardiac symptoms were stroke/heart attack levels but they did not do any proper tests or medical interventions though her vitals continued to get worse while they continued to refuse to use any reasonable communication accommodations. If she had not been able to reach me she might have stroked out in the er, who wanted to cut that communication with me because they didn't like me making it clear they needed to communicate directly with her. She was ultimately hospitalized for 24 hours, receiving necessary fluids (that she did not receive in the ER) and some other things that helped stabilize her. The floor was deeply understaffed and while she said the nurses were nice some of the aids were marking they had done hygiene cleaning/checks they had not, marked she could walk to the bathroom without assistance no problem when she did have problems and nearly fell over and also was not strong enough to open the door to get out at times. The wait time from when she rang for help for the bathroom and when she got it was so long she thought she would either have accidents in the bed or felt she had no option to try herself, she was a fall risk. No one told her why she was hospitalized or what floor she was on until she was on the cardiac floor, and it wasn't well into her hospitalization that results were explained to her at her repeatedly asking, after she got communication accomodations. In many ways the staff post ER were very nice but maybe 70% were pretty terrible to her about the accommodations, often blaming her for poor interactions when she insisted on proper accommodations. The hostility of the staff could have been reduced a lot had the hospital provided an in person interpreter, but the hospital refused. She was also released too soon, she was clearly not strong enough to come home, but she didn't argue because she felt very unsafe in that hospital, given that at one point a nurse almost gave her another patients injectable morphine (which she is allergic to) and turned away the psych professional that ultimately said there was absolutely no problem that the er doc claimed there was because the nurse told them there was no patient by that name in the room. It was a medical error, unlike the ER, who was deliberately saying false things, the floor was just so understaffed and fatigued the woman had scanned the other patients bracelet and never logged out. (Grandview is a room mate situation, not single rooms) I looked at the medical records afterwards, that we had to get official copies of because the er doctor walled some of them off from mychart; the doctor falsified them. I want to give credit to the good parts (the imaging people were amazing), but over all, I wouldn't even send my neighbors dead pit who was attacking cats there. Go there to die after being treated with humiliation. Go somewhere else to live.