We contacted Regina Tait for assistance with the planning of a three-week vacation that was to…read moreinclude travel within the countries of England and France. We gave her a simple list of the activities in which we were interested, and she helped us to build a marvelous trip around them. Regina is very thorough and attentive to details. Once she had made the arrangements for travel, she reviewed all the plans and documents for accuracy and completeness. Then she reviewed the documents with us to ensure that we understood all the information. Thanks to Regina's professionalism and conscientiousness, we enjoyed a memorable and amazing trip that went smoothly from start to finish. It was a pleasure to work with Regina, and if we have any travel plans in the future, we will certainly contact her.

My husband and I recently went to Maui and Regina made sure that the trip was planned perfectly…read more We arrived in the AM, we picked up our luggage, had lunch, then checked into our condo. The condo was beautiful. The location was gorgeous. We never wanted to leave.

I needed $200 of VND before my trip to Vietnam. Unfortunately, my banks did not have access to…read moreVND. The exchange rate was a fukn rip off! I checked the exchange rate vs my rate converter, and I received the equivalent of $127. Contrast the foregoing w/ my hotel in Vietnam (hotels typically have bad exchange rates), where I received twice as many VND. Talk about getting rear ended: That's a 37% commission to AAA. I will never use AAA to exchange money in the future. Such a fukn rip off!!!!!

Marisol C. Is BEST of EXCELLENT CUSTOMER SERVICE. SUPER…read morenice . Her co-workers looks like they can go to her get right answers. Very Polite. I say give her 30% raise!

I definitely do not recommend this agency. Ngan was the girl who helped my mom book a ticket for…read moreher round-trip from LAX to Ho Chi Minh City in premium economy. We paid over $2,000 for the ticket for travel from March XX to April XX 2026 (less than a month). I had trouble checking in with my mom e-ticket through the app before she arrived at the airport. This was our first experience with Satrlux airline, and yes, their customer service is worse compared to Eve. If you speak English, I'm sure you can book the ticket directly through their website, but since my mom travels alone, she felt more comfortable booking through an agent, which I do not recommend. This agent was terrible -- they entered my mom's name incorrectly, which prevented me from checking in online. We arrived early at the airport, following her advice to check in and get a physical ticket, which was unnecessary since everything else could be done with just a QR code from the app, to avoid long waits. We arrived at 6:15 pm and had to wait in line until 8:30 pm for the check-in booth to open, while most people checked in earlier and only needed to drop off their luggage. We paid over $2,000 for my mom's ticket, and she couldn't get a good seat because those who checked in early were assigned seats first. If you want to avoid what my mom went through, stay away from this agency. They are the worst.

Wonderful experience! I had planned a trip to Thailand with all my friends and wanted to add…read moreVietnam and possibly Japan to the trip but it can be a headache to plan length of stays and airlines to choose. Seven travel made it so easy. I just say where I want to be and she showed me what I wanted and options that would save me hundreds on flight just from a simple day change in the plans! I planned my trip without thinking about the entry visa to Vietnam and she had my visa stamped on passport within 1 week!! Love the experience. Here's the best of why I highly 100 percent suggest you book through Seven... I was in Vietnam and decided to fly last minute from Hanoi to Saigon Ho Chi Minh... sent a message and she had it sorted within 2 hours as long as you contact her at the right time zone. Others would say to take loss on tickets and pay full price for changes, she had it sorted and I paid only the discount difference. I had the best 2022 Vietnam/ Thailand trip, thank you Seven Travels for making this trip easy with my friends!

Tamara at Bradford House travel is amazing! I contacted her about helping me with a group trip to…read moreSandals. She has been great throughout the whole process. She has been readily available to answer my numerous questions and provide support and recommendations to make our trip amazing. She assisted many of my friends and family with their travel quotes and personally helped ensure good communication between myself and the Sandals wedding coordinator. We leave in a few weeks and due to Tamara's help and expertise, I have no doubt this will be a smooth trip from start to finish! She was so great that I already asked her to plan our cruise vacation next year. Many thanks to Tamara. I highly recommend her services. She is communicated well and gives timely responses to requests.

From the owner: Bradford House Travel Center is your one stop destination for fulfilling your dreams, one…read moredestination at a time! Call us and let us plan your next adventure.

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Candice helped us plan our honeymoon for Moorea and Bora Bora…read more She was such a knowledgeable person and gave us the best tips and ideas on where to go and stay. She was very responsive and helped us every step of the way. This was our first time using some sort of travel agency to book a trip for us and it was a great experience. Definitely use them and ask for Candice!!

BUYER BEWARE: Don't fall for the lower rates. They will make you sign a waiver saying all services…read more/ excursions are "at their discretion" so there is no compensation and they can remove anything from your package at will. They will gleefully point to that fine print if you try to submit a complaint. Honestly, I'm just incredibly saddened and disappointed. We booked our wedding in Bora Bora with them. The representatives will mess up your travel plans and take zero responsibility. Lisa Corso and Jeanine Gresham Cater were not only unapologetic, but were actually violently defensive and "wholly rejected" any accountability. We've receive no offer of anything to try to make this right. The level of service they advertise and how they actually treat you once they have your money should be considered fraud. Tahiti.com booked us on a "large boat transfer" and instead a local fisherman showed up in 5 person motorboat. (See pic.) Locals, even the hotel staff, warned us not to get on the boat as it wasn't built for open sea. Luckily, we heeded their warning, but one person from our party stayed. Later, she reported back that everyone was severely injured, including herself needing a tailbone x ray at the hospital. (See chat transcript) Even before the boat transfer debacle, Tahiti.com paired us with a wedding planner Nolwenn at Le Bora Bora who was absolutely incompetent, dishonest and kept botching our wedding day plans. She eventually had to be escalated to management and reprimanded. The issues continued throughout our entire stay even culminating in a travel emergency on our last day, where Tahiti.com reps repeatedly put us in real danger sending us on a wild goose chase through the local towns, and repeatedly having us meet and pay off local vendors (fishermen for boats! Unmarked cars as "cabs"! The fisherman's wife!) in cash from ATMs. Eventually, we gave up, returned to the hotel and paid thousands of dollars for extra nights at the hotel because of their incompetence. We've tried sending countless emails, texts, calls. This was our WEDDING. It was supposed to be the best time of our lives. They don't care. Protect yourself. Read fine print. Book elsewhere.

Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

Everyone is so helpful and being able to take care of dmv things without the lines of the dmv is…read moreamazing.

Our go-to AAA for anything DMV related, but today, I came in to get my passport photos taken. Paid…read more$8 and received 2 prints. Super affordable! I didn't wait too long and all the workers I interacted with were friendly. No complaints!

Excellent service! I renewed my U.S. passport and got my China visa expedited through them. The…read moreprocess was smooth, fast, and professional. They also have many great tour packages to Europe and Asia... etc. Highly recommended! Call them if need 714 717 9258

I went here to get a 5 years visa exemption for Vietnam. It was easy and quick. All I needed was…read moreto bring my passport that is at least valid for 1 year and my fee which was low, only a little more than a 3 months multiple entry tourist visa. I didn't need to fill out any paperwork or take any pictures. Within 5 days they called me back and I picked up my passport and visa (sticker) inside. (I'm Vietnamese) you have to be Vietnamese to get the 5 year one I believe. I've recommended all my Viet friends who wants to visit Vietnam even though they said they're only going for a short time. Once you visit VN you'll more likely will go back next time etc. With a 5 years one, you don't need to keep getting a tourist visa everytime. This saves time and money.

Saved my international trip! 3-day turnaround…read more This review is long overdue! I found myself in a major jam with international travel approaching and a passport expiring in five months. Trevor and the team worked around the clock to ensure I had a renewed passport in my hands within just three days of my request. Not only was Trevor incredibly responsive, but he also provided clear, concise guidance on all the paperwork, which took the stress out of a very frantic situation. If you need a passport handled with speed and professionalism, look no further. Thank you, Trevor and the team, for the miracle turnaround!

I have to admit I was nervous about sending my passport off to some location and some person that…read moreI've never met before but Trevor and the team did a great job on my Chinese visa and I was very grateful for the prompt communication!