Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

OMG. Susanne is the best. It is SO stressful planning a vacation and budgeting and comparing prices…read moreand finding excursions and transportation and flights and i was SO overwhelmed planning my wedding and had no idea how in the world i was going to plan my honeymoon and then Susanne came into my life :) She literally asked When do I want to go, where do i want to go, for how long and what was my budget. I told here mexico, one week, june, CHEAP. She sent back 5 links to different resorts, all inclusive with airfare, price, amenities, photos, etc and i picked the one i liked and that was that! Small deposit of $200 and was able to make payments up until the month before we left and it was SEAMLESS. she even helped plan excursions throughout the trip. I recommend her to everyone and I will never plan my own trip again lol

Susanne Feusi was very helpful and extremely responsive both through emails and phone calls. She is…read morepatient and cares about her customers. I look forward to doing business with her in the future.

Travel Advisor Sheila Johansen is the best. She helped us in all stages, planning, booking a…read morecruise and then with airfare. Answered all question's, made excellent suggestions and guided us though the entire process. She is extremely patient!

I needed $200 of VND before my trip to Vietnam. Unfortunately, my banks did not have access to…read moreVND. The exchange rate was a fukn rip off! I checked the exchange rate vs my rate converter, and I received the equivalent of $127. Contrast the foregoing w/ my hotel in Vietnam (hotels typically have bad exchange rates), where I received twice as many VND. Talk about getting rear ended: That's a 37% commission to AAA. I will never use AAA to exchange money in the future. Such a fukn rip off!!!!!

Seaside Concierge is a really an amazing company. We hired this company to help with puppy pick out…read moreday and vet visit. Iilicia was full of great ideas. She was fast, creative, organized, and was considerate of our budget. Her customer service goes above and beyond. She even helped me get organized with paperwork. I have seen first hand how creative this business owner is. Thank you iilicia for all your hard work!!!

Working with Ilicia through Seaside Concierge has been such a pleasant experience. I am a VERY…read moreparticular person. If I'm spending hard-earned money for something, I want it to be great, and when expressed my expectations for services like this, Ilicia did not disappoint. Ilicia was able to plan a Vegas party for my first-born - turning 18! I asked for specifics to make it 18-year old friendly, PLUS family friendly, and not only did she find the perfect space, at a better budget, but she worked to ensure things were legit, and even did video follow ups for the vendors out of state. I'm usually the planner and organizer, and Ilicia took all my stressors and worries away in regard to planning this bday celebration! I would 100% recommend Ilicia if you just need it to get done, and get done right!! Thank you so much, and here's to planning the next one!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

I definitely do not recommend this agency. Ngan was the girl who helped my mom book a ticket for…read moreher round-trip from LAX to Ho Chi Minh City in premium economy. We paid over $2,000 for the ticket for travel from March XX to April XX 2026 (less than a month). I had trouble checking in with my mom e-ticket through the app before she arrived at the airport. This was our first experience with Satrlux airline, and yes, their customer service is worse compared to Eve. If you speak English, I'm sure you can book the ticket directly through their website, but since my mom travels alone, she felt more comfortable booking through an agent, which I do not recommend. This agent was terrible -- they entered my mom's name incorrectly, which prevented me from checking in online. We arrived early at the airport, following her advice to check in and get a physical ticket, which was unnecessary since everything else could be done with just a QR code from the app, to avoid long waits. We arrived at 6:15 pm and had to wait in line until 8:30 pm for the check-in booth to open, while most people checked in earlier and only needed to drop off their luggage. We paid over $2,000 for my mom's ticket, and she couldn't get a good seat because those who checked in early were assigned seats first. If you want to avoid what my mom went through, stay away from this agency. They are the worst.

Wonderful experience! I had planned a trip to Thailand with all my friends and wanted to add…read moreVietnam and possibly Japan to the trip but it can be a headache to plan length of stays and airlines to choose. Seven travel made it so easy. I just say where I want to be and she showed me what I wanted and options that would save me hundreds on flight just from a simple day change in the plans! I planned my trip without thinking about the entry visa to Vietnam and she had my visa stamped on passport within 1 week!! Love the experience. Here's the best of why I highly 100 percent suggest you book through Seven... I was in Vietnam and decided to fly last minute from Hanoi to Saigon Ho Chi Minh... sent a message and she had it sorted within 2 hours as long as you contact her at the right time zone. Others would say to take loss on tickets and pay full price for changes, she had it sorted and I paid only the discount difference. I had the best 2022 Vietnam/ Thailand trip, thank you Seven Travels for making this trip easy with my friends!

Visited this boutique today, and I really enjoyed the eclectic experience of the store. The owner…read morewas very sweet and hospitable. I bought the most beautiful scented candle hand poured by Glassell Candle Co. She also had the most beautiful postcard hand painted by her mom. What excited me the most was that she had clothing in a sizes. You should definitely drop by and I will do the same.

I cannot thank this company enough for their hard work and dedication to assist me and my husband…read moreduring a travel emergency. We had exhausted many, many options to resolve our problem caused by Covid-19/border closures. They found a solution. I heard of other travel agents faced with dealing with the same situation just stopped picking up their phones. I will recommend them to all.

My husband and I have had the pleasure of working with Pat on multiple trips. She makes the travel…read moreexperience so easy. Her attention to detail is top notch and she always stays on top of every reservation that is made for our trips. She connects with you regularly and makes sure you are prepared for your upcoming travels. Even checks in the day before you leave. Pat is amazing and she works hard on our behalf to ensure we have a great time on our trips. I would highly recommend Pat at Incredible Journey!

Pat is an incredible human being with a genuine heart to share her passion for travel and so…read moregenerous with he knowledge and expertise without expectation. I had already done a lot of research for a Cruise I was planning to the Mediterranean with my fiancée. Pat was so kind in helping to find better rates or attempt to price match my discoveries along with encouraging my own knowledge of travel. She was more like a travel mentor than agent. Unfortunately our travel plans had to be completely cancelled due to our work schedule. Regardless, I needed to share Pat's 5 Star service to my fellow Yelpers! Thank you Pat!