I have never had an issue with the quality of grooming Jessica has provided over the past two…read moreyears. She is a very skilled groomer, and I have always been pleased with her work in that regard. My concerns are strictly related to the business side of her operation. On multiple occasions, I have actually overpaid for boarding due to calculation errors on her end, and I chose not to dispute them because I wanted to be fair and ensure she was fully compensated for her services. There have also been issues with professionalism. On one occasion, we were instructed to arrive between 9:00 and 9:30 a.m. We arrived at 9:29, only to be met outside with our dog's belongings and rushed off the property with clear irritation, as if we had arrived late, which we were not. Most recently, we paid in full upfront--including tip--to secure a four-day boarding stay. Unfortunately, our trip had to be canceled due to severe weather conditions. We did not request a refund. We simply asked that the deposit be applied to another weekend in February. This request was immediately refused. Despite repeatedly clarifying that we were not asking for a refund, she continued to state that she "doesn't offer refunds" and accused us of repeatedly asking her to break her rules. Part of being a successful business owner is not only having the technical skills to perform the service, but also having the ability to work with people and exercise reasonable flexibility. On more than one occasion, we adjusted our schedule to accommodate Jessica's needs. Once, she asked us to reschedule a grooming appointment so she could take her brother to a doctor's appointment while her mother had COVID. On another occasion, she was ill and needed to move our appointment. In both situations, we were understanding and happy to accommodate, because we recognize that life happens. Unfortunately, when the situation was reversed, that same understanding was not extended to us. This rigidity ultimately ended what could have continued to be a long-term, loyal client relationship involving both grooming and boarding services. While she states that this business is her heart, her unwillingness to work with loyal clients when circumstances arise beyond their control suggests otherwise.

We recently moved to Tellico with our fur baby. Lark Meadow came highly recommended to me for…read moreboarding and grooming. I am extremely impressed by the care my dog receives every time he stays! My boy has extreme fear of getting his nails trimmed (Ive tried everything). During his most recent stay, Jessica took the time to earn his trust and was able to get the job done! I'm so thankful! Oh and did I mention the facility is very clean and organized! Thanks Lark Meadow!

Excellent service with fair amount of time to wash a large dog ($15 for 20 minutes). I bought $3…read moretreats mistakenly because I used the wrong pay machine thinking the signage meant you get free treats when you pay for the bath...total user error for not reading the sign carefully . Otherwise, the water was warm enough, shampoos and conditioner available, and dryer powerful. The fact that the dog can be washed/dried in the basin or on the floor is good, as my dog kept trying to get out of the basin, which has very low sides. We were able to leave the room spotless because there is a tub disinfectant button in the options (I do hope it is bleach free as I got it on my jeans and shoes) Note to future users: no towels and no aprons....understandable as they could be stolen or remain wet for the next user, but be prepared. I had read the reviews so I brought both. I would definitely use this booth again! It provides an excellent service for between pro groomings, especially as their prices keep going up! Thanks!

I have taken my Golden Mix dog there three times and now that I've gotten used to it and figured…read moreout the system it is wonderful ! All I bring my towels and my dog!! The machine has the shampoo & conditioner, and deodorizer right in the hose. You just select when you're ready! 15 min & we are in and out. I always appreciate the privacy - yes it's glass but I am not in a store with people right next me washing their dog and people all around. Sometimes my dog likes to give me a challenge.

Laura and Tom are absolutely the best!! Having 2 elderly dogs and chickens, out of town travel…read morewould be impossible without Laura. She is professional yet compassionate, highly capable and caring. I did not have a single worry about my pet family while in the care of Off the Leash. I now have no stress regarding my pets when travel opportunities pop up. We will definitely be using them in the future. I would recommend Off the Leash to family,friends, anyone wanting top quality care for their animals.

We have had the privilege of using Laura's services multiple times now. Before she was scheduled to…read moresit the first time, she came out to meet us and our "babies" (2 Saint Bernards and 2 cats). Since these are our "kids", we are very particular about who watches them. All of the pets took to her right away! She was down on the floor lovin' on them and didn't even flinch when the Saints slimed her. The first time she came to pet sit, our male Saint was very standoffish, borderline aggressive. Laura stuck with it and now they are the best of friends! We unfortunately had a water leak; she called us right away and helped any way she could since we were out of town. She sends us texts throughout the time she is sitting to let us know how things are going and how the babies are doing. Her prices are very reasonable and competitive with other sitters in our area. It's great not having to worry about home when we're gone! We would definitely recommend her services and will continue to have her sit for us!!

Scammed me. Took my dog in and they misdiagnosed my dog and charged me over $600. Went to another…read morevet the next day and they agreed my dog was misdiagnosed and I was overcharged. Also tried to say I exposed my animal to drugs when there's not a trace of drug in my home or my system. Totally shamed me and falsely accused me of exposing my dog to illegal substances. 10/10 DO NOT RECOMMEND. Take your babies somewhere that actually cares about your pets health and not your money.

The staff at this hospital were so kind from the moment we stepped through the door. The long time…read morepatient parents in the waiting room were laughing and talking with the staff like old friends. I had to leave my 2 kittens there for 3 nights, and the receptionist called once surgery was completed to give an update on their condition. The veterinarian was very thorough with after care. She even wrote how pretty and sweet she thought they were on the release papers. I am so happy with this office, and would recommend their service highly.

Fantastic team, fit me right in when we got my dad's dog! Did 'all the things' with a smile and…read morebest part, didn't break the bank! They keep the areas clean and look like they're having fun at work while teaching me about different things.

A cute little pet store and grooming shop on the 411 between Vonore and Madisonville. What…read moresurprises me the most is the great selection of good pet food. They carry a lot of organic and natural varieties, stuff you can't easily get outside the cities. The owner can order anything they don't have in stock. He seemed to have a lot of pet supply store experience, managing much larger stores before opening his own. There is a grooming business attached. Prices seemed reasonable.

Had my dog there for grooming and when I picked him up he had razor burns on him from the clippers!…read moreHe is very traumatized from the experience! He is not acting like himself and is cowering in the corner like he has been mistreated! My dog has had several groomings in the past from different places and has never been as traumatized as he is today!

Cannot recommend Rest Haven. We lost two beloved furry…read morefamily members within 90 days. When our sweet 16 yr old kitty was at deaths door, we had planned to go to another cremation facility in the area that had very compassionately and respectfully processed our beloved 11 yr old dog. When our kitty died suddenly on 7/18/25 we were simply too emotionally distraught to bring him to the facility of our choosing, so our vet sympathetically said she would take care of his cremation process and that it would be done with Rest Haven (RH). Since we trust our vet implicitly, we didn't question it. The first cremation facility that meticulously presided over or dog in April, took AMAZING care her. We were so impressed with their handling of her from the moment they received her, until we brought her home. It was apparent how much they honored us (and her) in the care of her. When we opened the gift bag that contained her remains, we found the loveliest, professionally printed envelope and inside was not only her cremation certificate, but a beautiful Rainbow Bridge insert on one side, and info about the facility on the opposite side. Our girl's ashes were in a high-quality, solid Mohagany "Tree of Life" urn box that was not cheap or chinsy in any way. Her name beautifully printed on the bottom of the box as well. Inside, her remains were tightly sealed in a thick polyethylene bag and then delicately placed in a silk bag. It was so thoughtfully done and with very clear sensitivity to us and our beloved girl. We expected and hoped for the same experience (or something close) with RH when we picked up our cat Simba's remains. Unfortunately, that was NOT the case. The RH 'certificate of cremation' for our beloved boy was basically printed on inexpensive paper, his name and my name printed so tiny it's difficult to read, there was no ID #...and the certificate was not even centered on the sheet. The written information on the 'Resthaven Pet Services Statement' was haphazardly filled out and barely legible. The box that his remains are in is inferior in quality and craftsmanship - cheap/flimsy. On the bottom of the box, a barely legible printed piece of paper was glued on. It is evident the printer was quite low on ink. And the "Made in Thailand" sticker was upside down - It simply should've been removed. Upon opening the box, it felt like our boy was just 'another number' and one of many pets they processed - his name scribbled on the ziploc baggy, as well as the word 'Knoxville' - obviously they wanted to make sure it was going to go back to the correct clinic. Very sad and disappointed that RH provided nowhere near the same level of thought, care, or sensitivity of our beloved cat as was our dog at this other cremation provider. RH's handling of our boy feels thoughtless and perfunctory. Maybe because they process so many animals - it has become 'just a business'. Somehow, they've forgotten how important these babies are to their families. The disappointing thing is both cremation places charge almost the same price...actually, RH is slightly more expensive - but that was not evident in what we received. I called RH 7/24/25 and spoke w/a woman - she seemed hurried and frazzled. I told her that I was disappointed and explained the details above. She said she would call me back in 20 min. She never called back. I called the other cremation provider that took care of our dog in April. I apologized to her about the mix-up and that even though they were expecting to process Simba, that he'd been sent to Rest Haven. I expressed my heartfelt disappointment that they didn't process Simba's remains because they had done such a loving and phenomenal job with our beloved dog. I explained the difference with what we experienced with Rest Haven. I assured her that we would ONLY be using their services going forward - as we have another cat in failing health. To show the level of compassion and sensitivity, the Mgr of this other facility offered for me to bring Simba's remains to her and that she would personally create a special cremation certificate, assign him an actual ID and place his ashes in a similar packaging with a silk bag. Even though they didn't cremate him, THEY unhesitatingly wanted to make it right for us and give us a more positive outcome following the death of our sweet boy. They TRULY understand how important it is. Two very different experiences in just 3 months - from two very different cremation providers. With the way that RH so casually handled our beloved Simba, in such a cursory way - we honestly have no idea if he even had an individual cremation, if we actually have ONLY our Simba, or if he was processed in a communal setting and we just have the equivalent of his weight in random ashes. All it takes is one bad experience to make a lasting impression, especially with something so deeply personal and delicate in nature. We simply cannot recommend Rest Haven.

I called Resthaven to pick my pet up and our first interaction was ok at best. I am sure people in…read morethis business are used to seeing animals that have passed away but the man who I spoke with showed no compassion on the phone. When he called to collect payment I asked if we could get a paw print and a hair clipping - which is stated on their page is included in the cremation. The man told me, "we don't do paw prints, that's the vets responsibility and as for hair I can check but he may have already gone in." NOT what I want to hear even though I knew it was going to happen. I picked up my pet and there is neither a hair trimming nor a print. People in this industry should only be in it if they can show compassion towards their grieving customers. I would not use this business or recommend it to anyone.

What a wonderful family business this is! We had to give our…read moreBoxer mix her last breath a few days ago, it was an awful time for us. Yeargans made it so much easier for the final arrangements. They picked up her body, and have brought her remains to the Vet's office today. All told, only 4 days later. The price was so reasonable, and about $80 cheaper than a company we used 12 years ago. Megan was so sweet on the phone taking our information & charge card. Jason called me just now to let me know he had just placed Gigi's remains with the staff at the Vet Office.

Yeargan Pet Cremations was so compassionate and caring. My beloved Dwarf Lionhead bunny Ebbie…read morepassed away and they took the upmost care for her. They made me feel like part of their family. I highly recommend if you want to be treated with compassion and kindness. I felt very comfortable that they would take care of Ebbie and they exceeded my expectation. Family owned business. Thank you for all you done to care for myself and Ebbie.