I have never had an issue with the quality of grooming Jessica has provided over the past two…read moreyears. She is a very skilled groomer, and I have always been pleased with her work in that regard. My concerns are strictly related to the business side of her operation. On multiple occasions, I have actually overpaid for boarding due to calculation errors on her end, and I chose not to dispute them because I wanted to be fair and ensure she was fully compensated for her services. There have also been issues with professionalism. On one occasion, we were instructed to arrive between 9:00 and 9:30 a.m. We arrived at 9:29, only to be met outside with our dog's belongings and rushed off the property with clear irritation, as if we had arrived late, which we were not. Most recently, we paid in full upfront--including tip--to secure a four-day boarding stay. Unfortunately, our trip had to be canceled due to severe weather conditions. We did not request a refund. We simply asked that the deposit be applied to another weekend in February. This request was immediately refused. Despite repeatedly clarifying that we were not asking for a refund, she continued to state that she "doesn't offer refunds" and accused us of repeatedly asking her to break her rules. Part of being a successful business owner is not only having the technical skills to perform the service, but also having the ability to work with people and exercise reasonable flexibility. On more than one occasion, we adjusted our schedule to accommodate Jessica's needs. Once, she asked us to reschedule a grooming appointment so she could take her brother to a doctor's appointment while her mother had COVID. On another occasion, she was ill and needed to move our appointment. In both situations, we were understanding and happy to accommodate, because we recognize that life happens. Unfortunately, when the situation was reversed, that same understanding was not extended to us. This rigidity ultimately ended what could have continued to be a long-term, loyal client relationship involving both grooming and boarding services. While she states that this business is her heart, her unwillingness to work with loyal clients when circumstances arise beyond their control suggests otherwise.

We recently moved to Tellico with our fur baby. Lark Meadow came highly recommended to me for…read moreboarding and grooming. I am extremely impressed by the care my dog receives every time he stays! My boy has extreme fear of getting his nails trimmed (Ive tried everything). During his most recent stay, Jessica took the time to earn his trust and was able to get the job done! I'm so thankful! Oh and did I mention the facility is very clean and organized! Thanks Lark Meadow!

Laura and Tom are absolutely the best!! Having 2 elderly dogs and chickens, out of town travel…read morewould be impossible without Laura. She is professional yet compassionate, highly capable and caring. I did not have a single worry about my pet family while in the care of Off the Leash. I now have no stress regarding my pets when travel opportunities pop up. We will definitely be using them in the future. I would recommend Off the Leash to family,friends, anyone wanting top quality care for their animals.

We have had the privilege of using Laura's services multiple times now. Before she was scheduled to…read moresit the first time, she came out to meet us and our "babies" (2 Saint Bernards and 2 cats). Since these are our "kids", we are very particular about who watches them. All of the pets took to her right away! She was down on the floor lovin' on them and didn't even flinch when the Saints slimed her. The first time she came to pet sit, our male Saint was very standoffish, borderline aggressive. Laura stuck with it and now they are the best of friends! We unfortunately had a water leak; she called us right away and helped any way she could since we were out of town. She sends us texts throughout the time she is sitting to let us know how things are going and how the babies are doing. Her prices are very reasonable and competitive with other sitters in our area. It's great not having to worry about home when we're gone! We would definitely recommend her services and will continue to have her sit for us!!

Fantastic team, fit me right in when we got my dad's dog! Did 'all the things' with a smile and…read morebest part, didn't break the bank! They keep the areas clean and look like they're having fun at work while teaching me about different things.

Friendliest Pet Hospital ever. They take good care of your furry kids. Easy to find, well…read moreexperienced staff. Clean environment.

So I'm a tad frustrated and hoping someone sees this because it is Sunday and I am sitting at the…read morelocation to pick up Benny today and I've been here since 11 AM no one has checked on the dogs no one has let them out I can't pick Bennie up and I was never told that there's no pick up options on Sunday and I don't understand why no one's here ?

My two Yorkies look beautiful!!!! Aimee's did a fantastic…read morejob grooming my girls. Best cut they've had in years. i highly recommend them

Aimee does a great job on our Aussie and Poodle. Usually both are anxious but they seem to enjoy…read morebeing with Aimee. We have tried several groomers in the area and have been the happiest with Aimee.

What a wonderful family business this is! We had to give our…read moreBoxer mix her last breath a few days ago, it was an awful time for us. Yeargans made it so much easier for the final arrangements. They picked up her body, and have brought her remains to the Vet's office today. All told, only 4 days later. The price was so reasonable, and about $80 cheaper than a company we used 12 years ago. Megan was so sweet on the phone taking our information & charge card. Jason called me just now to let me know he had just placed Gigi's remains with the staff at the Vet Office.

Yeargan Pet Cremations was so compassionate and caring. My beloved Dwarf Lionhead bunny Ebbie…read morepassed away and they took the upmost care for her. They made me feel like part of their family. I highly recommend if you want to be treated with compassion and kindness. I felt very comfortable that they would take care of Ebbie and they exceeded my expectation. Family owned business. Thank you for all you done to care for myself and Ebbie.

The building is practically new & staff are easily recognizable…read morefrom attire. 1st check was very good. Maybe more fee than my elder pension/salary will handle...we'll see. Vets & Vet techs are extremely kind & knowledgeable. A top animal care business.

This is a top notch clinic. Everyone there is professional, kind and very knowledgeable. We…read morerecently had to put our elderly cat down and they were so kind to us. They made sure we had extra time with her and didn't rush us one bit. Our tech Alex was phenomenal. We can't thank her enough for getting us through this. She was so kind to us. I highly recommend this wonderful place for your pets.

Took out pom Preston to Mimi for first time today . Mimi did an AWESOME job on his long hair and…read morethick coat!!! He looks so handsome and we appreciated that she grooms one dog at a time-less stress on puppy!! Kerry Rice