First of all, this is a real local business and not a broker that connects you with random…read moretechnician. Kyle himself answered the phone, agreed to come today, inquired about the issue and model number so he got the part that likely failed. He was spot on, my dryer needed a new heating element which he replaced quickly and left the machine working well. Super clean job and great to communicate. He was even early, I will definitely recommend and use him again.

I was very impressed with the service... It was easy to book him, and he was honest and…read morestraightforward with my options. He saved me money in the long run. He also diagnoses and repairs HVAC & split AC units -- in addition to all the usual home appliances (except for microwaves). I plan to have him look at my old HVAC unit in the near future. Right now the heating part is working, but the AC part has not been working. I'm looking forward to working with him again.

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Mr. Appliance told me my oven wouldn't ignite because the safety valve was unsafe, which was…read moreperfectly logical since nothing about safety is ever safe. They heroically hunted for a part rarer than a straight answer, finally finding one for $420--plus labor, because labor is the price you pay for parts and parts are the price you pay for labor. I declined their $635 salvation but still paid $139 for the privilege of learning my oven was broken, which I already knew, because that's why I called them. Two months later, a handyman fixed it for $150 by replacing the ignitor, which wasn't the problem because it was the problem, and that's the beauty of this catch: the part you need is always the part they don't sell, and the part they sell is always the part you don't need.

on may 2nd we had a technician come out he walked in the door asked what was going we told him he…read morepushed the start button on my washer and automatically knew in an instant what it was I call bullcrap on that he never took it apart never even moved it told me 740$ to fix it ... absolutely not but he still got the 139$ for coming out won't call these people again definitely have a racket going there

Do NOT use this guy. He works for a roofing company and the whole time told me that he doesn't make…read moremuch money off of repairing appliances. I found out how he tries to make up for that. He charged me over $1k on two aftermarket parts for an ice maker which he never got working and then ghosted us when we tried to get him to fix it. He never really knew what was wrong with it. Just kept replacing parts. We got a "real" repairman and was told about the aftermarket parts. When I asked for a refund, he said he would and then never did. Not only can he not fix anything - you can't trust him. He talks a big game about being a man of his word, but he's far from it.

Can't say enough good things about this company. They came out the day I needed them and they were…read moreknowledgeable and professional. And they stood by their work and were so reasonably priced in an economy where you worry about everyone trying to charge you way too much, but they didn't! I'm really glad I found them and will be using them for All my appliances.

Frank is honest and capable, offering effective repairs to our washer and dryer. He is pleasant to…read morehave in your home, communicates well and cleans up after he completes repairs. Highly recommended

From the owner: Hello my name is Frank and I work on all major brands of appliances. I also clean dryer vents . I…read morehave 15yrs of experience on appliance repair and ready to help you out .

Always have what I need and very nice people. It's like stepping back into a new/old era. Very…read moregood and knowledgeable people.

Extremely happy with the service we received. He showed up on time and fixed the issue quickly and…read moreefficiently. We will definitely be using this company in the future.

Gene was very helpful even though my unit was not fixable. He did everything possible. Very…read morereasonable and would recommend him without a second thought.

Great service. Totally reliable...stuck to the quote even tho he had to take a trip for a different…read morepart. Also I had to leave for a vet appointment & felt fine leaving the tech to work at my house by himself.

Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Pros - quick response. Came out the next day. Had it fixed in about 30 min…read more Con - expensive minimum charge $160 not told to me in advance. I probably would have called around if I had known that.

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

My fridge stopped cooling, I called Thompson's and they responded to my house within 3 hours…read more Craig was very professional and a nice person. He informed me that the fridge had a freon leak and was not worth the cost of repairing. I paid the service charge and thanked him for being so honest and not trying to rip me off. I now have a new fridge.

It was a bit more than quoted but very good at communicating and customer service. The price was…read moreaffordable, service was prompt and communication was great!! Highly recommend!