First they lied to me about being in network with Aetna. Then they insisted on doing a full array…read moreof x-rays even though I'd just had them done at my prior dentist (who I liked but wasn't in network with my new insurance). Then when I agreed to have a filling done so I wouldn't have to start all over with yet another dentist, Avon Dental charged me 3 times what they said it would cost. Is the Dr. Dela Cruz competant? I suppose so. Would I recommend anyone go to Avon Dental? No. It cost me hundreds more than I should have had to pay.

Wasn't able to get through the door! Very difficult to communicate with the office, they are using…read morea third-party for the phones that does not answer the phone timely or return calls. I finally got through after multiple attempts, I verified with the representative that Avon Dental was in-network with my insurance, and made an appointment. That appointment was then canceled via text (Avon Dental truly abhors using the phone to make personal connections with customers). Through text, I was able to reschedule. Just a few days before the rescheduled appointment, I was told via text I am in fact not in network with insurance! It is such a shame when a great medical practitioner allows the front office to ruin the reputation and dissuade new business coming in through the front door. Good dentistry obviously needs a great dentist, but you cannot ignore the other business needs surrounding the customer experience. While the Vail Valley doesn't have a ton of options, if you are seeking a positive customer experience with the ability to speak to someone on the phone without tremendous frustration, I advise you to seek elsewhere!

Now My Husband went to see Dr. Kenneth Liddiard his AMAZING Staff…read more My Husband had a bridge in the front top put in and we both are soo Happy, we have cried 3 times so far because we are SOO HAPPY. For Over 20 Years My Husband has missed out on family things, pictures, going to out to eat with our 6 children, Vacations, ect...all because of his teeth and feeling insecure. 'NOW' The first thing he wants to do is go school with our youngest Son for Donuts and Dad Day which he could never do before and then WE are getting A FAMILY PICTURE taking for the 1st time. We have been to a few dentist before and after the first visit he never went back all because how they made him feel. With Your Dentist Office he cant wait to come back in the future. WHAT AN AMAZING DENTIST KENNETH LIDDIARD & STAFF! GOD BLESS YOU AND THANK YOU SO MUCH FOR GIVING MY HUSBAND THE CONFIDENCE HE NEEDED AND A BEAUTIFUL SMILE TO GO WITH IT. I cant wait to see Him Smile EVERYDAY. YOU ARE TRULY A BLESSING AND MADE HIM SO CONVERTIBLE DURING THE WHOLE PROCESS. THANK YOU

NEVER GO HERE! I got a root canal done, and they made my teeth worse than it was before. I am being…read morecharged thousands of dollars at a different office because they messed up my teeth so bad! They will leave you sitting in a chair for 20 minutes. And unfortuntely, you will have to beg for more and more numbing injections because they don't use enough. I don't recommened this place at all, the employees are not nice nor professional.

Everything one hopes for at the dentist. No pain, very personable at the desk, fair pricing, very…read moreprofessional every step of the way!

I used to work at Zastrow Dentistry and have since moved so I might be biased but as an ex-employee…read moreAND patient, I will say the following: I have never worked with a nicer group of people in my life from Leigh to Dr. Ryan and Dr. Merenbloom. They are dentists that are truly passionate and legitimately care about their patients, their community, and the work they do. They're a family practice which is becoming less and less common, even through the valley. They care about doing right by their patients and are truly focused on dental health. I will always appreciate that they have NEVER prioritized upselling or trying to get people to do something because it'll make them more. On top of that, Ryan does some of the BEST aesthetic dental work I've seen. Overall, they're just great people and great dentists. Definitely my go to place when I travel back to Colorado; I would trust them with my dental care EVERY and ANY time.

Top notch service from start to end! The staff and dentist were a joy to work with and friendly…read more This practice truly goes above and beyond to accommodate their clients and make them comfortable. Highly recommend!

I had an excellent experience with Peak. I had an old crown pop off and they were able to fit me in…read morethe very next day. In under two hours they cleaned up the old tooth, took images to 3D print a crown mold and cast and fired the new crown for placement. It was perfect and needed no adjustment once fitted. On top of this efficiency, they have extra niceties such as a special device to rest my jaw on while the work was performed, along with an iPad loaded with Netflix and Bose headphones to keep me distracted. Highly recommend.

Went here for last 5-6 years. ALWAYS upcharging, constantly had to call and battle the bill because…read morethey charged way more than my insurance would pay. For cleanings, any work that was done. Recently switched to a dentist in Avon and have yet to have any of the above issues. Last time I called to ask the lady at vail dentistry said "oh that's because insurance companies pay 1970 rates, and we aren't accepting any insurance companies", even though they gladly took the portion from mine.

As someone with dental anxiety, I can't recommend them enough. Very welcoming, accommodating…read more,professional and went above and beyond to make my visit a great experience. Shout out to Ashley for her compassion and patient care and to Doc for his calm approach and commitment to quality results!

Dr. Shelly is incredible with me and my entire family of six. We have experienced many dentists in…read moredifferent cities and she uses the most advanced technology, is efficient, and acts with honesty and integrity each and every visit. Top notch in the industry and the best in the valley.

Bad experience with molar extractions and punctuality for appointments, I mentioned sedative did…read morenot work and I was ignored by the providers. This dentist has a less personalized approach, more impersonal and abrasive in nature.

Things that make you go hmmmmmm???? I'm not sure if he was having a bad day or what…read more I asked him to remove the bonding left from an Invisalign bracket that fell off. He shaved down my whole tooth and shorten it (see picture). There was nothing wrong with my tooth for him to do something this drastic...it was literally just some bonding from the bracket, the tooth was completely intact. I was in utter shock when he handed me the mirror. I'm not sure if he was mad at me for asking him to do that of what??? He was my Dr. for a whole year while I had my Invisalign. I didn't realize how bad it was until later. It completely ruined my smile! I had to get it rebuilt in Denver for $425! I have been pissed about this for years so I'm writing this review. I just don't understand why he did this to my tooth.... My Dr. in Denver used my Invisalign tray to sculpt an exact replica of my tooth before Dr. McGuire got shave happy. I would much rather have my REAL tooth but I'm just happy to look normal again.

I have been in pain and with an active tooth infection for weeks now. I have attempted to call in…read moreand make an appointment or even call and get a referral to another dentistry who can help to no avail. I've called weekly for two months now -- when the open, right before they close, every day for a few weeks even, I have left countless messages and have received NO message, call, or attempt to help me figure out this problem. Plus, the male receptionist has always been rude and standoffish every time I came in when I have created no problems and have had no problems with anyone in the office previously. I actually recently just moved to the area, so there would be no reason for the animosity.

Took my kids for a phase 1 consult and the dr was really nice, he took his to to be thorough and…read moremade sure I really understood what was going on. Highly recommend!!

Great friendly service- the team was terrific. The teeth whitening procedure was a piece of cake…read moreand perfect.