I had a prepaid service that I got from my boyfriend which was valued at 40 dollars, but when I got there I updated to get my headlight cleaned. It was $60 difference which I pay out-of-pocket so in total the entire surface with $100. I honestly do think that it wasn't too bad of a cleaning service. It did take a little longer than was initially explained to me. (About 45-50 mins) but they weren't able to really get into my car and really detail clean my carpets. I have a Honda Civic that still has its carpet flooring and there was a specific area that had a gun on it that they were able to scrub off! Overall, I would go again! read more

Visited for the first time for a hand wash service. The wash was incomplete and poorly done. When my husband raised the concern, Manager Sandra [[HIGHLIGHT]]responded by making unwanted physical contact, placing her h[[ENDHIGHLIGHT]]ands on his face, and then threatened to call law enfor[[HIGHLIGHT]]cement if he didn't stop talking. I confronted her a[[ENDHIGHLIGHT]]bout the behavior and recorded the follow-up conversation on my Meta glasses (video attached). Her apology did not feel genuine or take accountability for what happened. The way complaints are handled here is concerning. Would not recommend. read more

[[HIGHLIGHT]]Had a great experience today.[[ENDHIGHLIGHT]] Accidentally got the Synthetic instead of the Euro on Groupon. Obviously since it's an Audi I knew I'd have to pay for a premium oil filter and extra oil (as stated in the fine print on Groupon) but to switch it and get all the extras only cost 30$ additional. [[HIGHLIGHT]]But what made my experience was this kind, honest man. He was super friendly, didn't try to upsell, and genuinely guided me through what was going on with my car so I knew for next time.[[ENDHIGHLIGHT]] This kind of customer service is hard to find and I completely trust them with my car. Will 100% come back and I hope he is the one working on my car again next time! Muchas Gracias! read more

Great value, amazing food, and clear process! ​I found a fantastic Groupon deal here for a full synthetic blend oil change and a car wash. [[HIGHLIGHT]]The staff are incredibly polite and informative; they proactively reminded me about the taxes and environmental fees (which are also clearly stated in the Groupon fine print).[[ENDHIGHLIGHT]] ​Pro-tip for Groupon users: ​Enter through the oil change entrance first. ​Show your Groupon to the technician to get your completion paperwork. ​Take that paperwork to the front desk to have your voucher scanned. ​Keep the receipt they give you--you'll need to show it to the car wash attendant. ​Vacuum first, then head into the wash! ​As a bonus, there is an incredible Mexican restaurant on-site. It's easily the best pozole I've ever had! My only minor critique is that I would have liked a more thorough wipe-down of the windows. Regardless, I still highly recommend this place for the service and the value. read more

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Great and friendly car. Wash in Santa Clarita. Been going there for years. They always clean inside as well as the outside of my vehicle.

I been doing business with Valencia carwash for approx 5 years. I had unlimited full service for two cars $95/month. Today when I went to wash one of the cars, I was told my credit card has expired and they no longer honor the $95/month. [[HIGHLIGHT]]When I proved to them that my card did not expire, they said it did not matter.[[ENDHIGHLIGHT]] Cost living have gone up, and they wanted an additional $25/month for both cars. Off course, I declined because I consider this type business is SHADY & Shameful. I will now be doing business with Soapy Suds. read more

Paid extra up grade to hand wash (used groupon) the car was washed by hands but interior and exterior works was done within 5 minutes ! basically the guy just wiping down the side doors on both driver and passengers sides did not even bother cleaning the back nor the steering wheel ! [[HIGHLIGHT]]He even noticed I was watching him but obviously did not care![[ENDHIGHLIGHT]] [[HIGHLIGHT]]He still expect me to tip him which I did but not willingly![[ENDHIGHLIGHT]] will ever ever coming back to this car wash! Very bad service! read more

I came to wash my car today [[HIGHLIGHT]]the person checking the cars was amazing really polite and nice.[[ENDHIGHLIGHT]] Unfortunately I can't give great review cause the person below killed all, when I came to pay and waited at the waiting room for a while, [[HIGHLIGHT]]I need it to use the restroom I asked if there's one and she said "oh is out of service" a minute later a gentleman ask for the restroom and she gave him the code.[[ENDHIGHLIGHT]] REALLY because I'm Latina she treated me like that? Even tho I pay the highest price to get my car clean I was denied the restroom. It used to be my preferred car wash not no more!!!! read more

Valencia Car Wash - I think she's has a problem with Latin people - Car Wash Near Me - Valencia, California

[[HIGHLIGHT]]What change? Well I can get pass through upsell, what I cannot stand is dishonestly.[[ENDHIGHLIGHT]] Y I return I do not know. Last oil change, was told my air filter needs changing reminded them that I do not need it bec they install the one I bought a few months ago. [[HIGHLIGHT]]After a few back & forth I guess they remembered, I m a regular.[[ENDHIGHLIGHT]] But they swear how black & nasty my air filter & I dare them to show it to me. read more

I had my car wash done here. Paid extra to do a prewash per the attendant but was not happy with the service. After my car was wash it was parked under a tree so the roof got dirty again. Then when i got inside hoping that it will be clean. Nope my cup holder was still dirty, steering wheel still had the same coffee spill stain. Which you cant really miss it. I was disappointed since i paid a lot. read more

I'm not sure why I keep coming here. I guess cause there's no line and and it's quick, with that comes a price. I paid for "the best of the best" and I was better off going to a drive through car wash at a gas station. If I wasn't in a rush I would've brought it back the car and made them re-do it. Front window was filthy like the didn't even touch it. And the interior omg. Never again. I pretty much re did everything again. Don't waste your time coming here. There's a reason that theres never a line here.. read more

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It's crazy how slow this place is. Carwashes to begin with are sub par but since I had a birthday coupon for their $25 wash or whatever the package was, I figured I swing by and use it. I had to be somewhere at 11:30 and came by at 10:45 to go through the wash. How does it take 45 minutes for them to take my car through the wash and dry it? They didn't do anything special to my car, my car sat for 15 minutes where I parked it for them to take through. When 11:30 hit, the one person they had on my car wasn't even done and I just said I had to go and got my keys to leave. I'm not expecting them to be done in 5 minutes but this was going to take an hour for a wash that takes 10 minutes at soapy suds read more

Never really leave bad reviews but this was justified. Paid 50 to get a decent wash ended up just looking like a really basic car wash I could have got a shell or a drive thru wash. Waste of money and will definitely not come back again. If I could leave 0 stars I would, soapy suds would never do me like this read more

Update, they did not clean the car, the did not repair or assist in the repair of the broken seat. I had to dispute charges to which they responded they provide excellent service they are proud of. $500 detail results pictured below. Had vehicle repaired by mechanic, they stated liquid got into the seat motor, most likely due to product being directly sprayed onto the area. Additionally please see pictures of the dirt that is not permanent or natural discolorations, just dirt. The vehicle is old, no one is trying to dispute that but the service was not a "detail" it was not even a clean! read more

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I am writing to share my disappointment with the level of service I received during my visit today. Unfortunately, my experience was marked by significant delays and a lack of staff attentiveness throughout the process. [[HIGHLIGHT]]Upon arriving at the service bay, I waited 10 minutes without being acknowledged.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I stepped out of my vehicle, I observed two employees chatting in the customer waiting area instead of attending to the service floor.[[ENDHIGHLIGHT]] Later, the service process itself was just as difficult. I experienced further delays waiting for a cashier to process my payment, and again when I brought my vehicle to the car wash, where no staff members were present to assist. I have been a customer, but given the lack of professionalism and the poor service standards I encountered today, I will not be returning to this location. [[HIGHLIGHT]]I hope this feedback helps you address these staffing issues to improve the experience for other customers.[[ENDHIGHLIGHT]] read more

I purchased a groupon for oil change/car wash for around $60. I go to redeem it and he tells me that it will be an additional cost (in my case, an additional $50). Since I already purchased the groupon and was in need of this service, I went ahead with it. THIS IS A SCAM, IT DID NOT SAVE ME ANY MONEY. DO NOT BUY A GROUPON FOR THIS PLACE. The technician said my car needs synthetic, not synthetic blend oil. The difference in price on the GROUPON is $5. But he said it would be an additional $50. ***RIDICULOUS!! I don't want this review buried so I didn't give it 1 star. Groupon needs to remove this "deal". DO NOT BUY THIS GROUPON. read more

Prices keep up, quality of work keeps going down. I want to support locally owned businesses, but not this one anymore. Every time I go here, I have to come home and clean all the spots they miss. Should have learned the first time, and not come back. The carpets were left dirty, the back windows were not whipped down, bird spots left all Over the car which I clean, that takes next to no effort to do so. read more

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I have been a customer for many years under the old unlimited $19.99 car wash. [[HIGHLIGHT]]Today I went to get my car washed and they informed me that my membership has expired.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The rude female employee kept saying "don't know why your plan expired but that I have to charge u the price of the current plan which is $24.99.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then she was trying to say my credit card was denied because my credit card was expired. This is incorrect and I had my card with me that it is not expired.[[ENDHIGHLIGHT]] All this just to try to get me on the higher price plan. If they would have just been honest about wanting to upcharge and not want to except the old plan that would be fine. But what they did was dishonest. I don't know maybe I'm wrong but it's bad business in my opinion. So I did not renew my membership and going somewhere else. If they would have just been honest with me I would have paid the $5 for the convenience read more

Valencia Car Wash - Valencia car wash and oil change - Car Wash Near Me - Valencia, California

I took my car here today and they did a horrible job, both inside and out. I didn't realize until I was already in the car at a stop light and started looking around. Normally I would take it back to have them fix it, but I had an appointment and then leaving straight for out of town. I purchased "The Best" car wash which isn't even their cheapest one.... The pictures speak for themselves. Absolutely horrible. I will never go back. read more

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It's good for what it is. The car washes I get here (drive thru) are just like the ones I used to receive at Dapper Dan's. The place can get busy, but it's as expected. If you don't want to wait, go during non-peak times. Staff are friendly and hard working. read more

Valencia Car Wash - Car Wash Near Me - Valencia, California

Just got a car wash here today and found my car scratched up in multiple places around my entire car. None of these were there before. Even my mom went to get her car washed at Valencia car wash and her car is even worse than mine. She saw huge scratch marks on her front bumper which made me want to check mine out. Sure enough, I found all these new scratches. I regularly inspect my car cause it's new so I know these weren't there before. read more

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Was hoping by going here the inside of my windshield would be clean and my interior would at least be dusted .... Wrong .... My window is dirtier than when I brought it in ( weird fine spray residue ... annoying to put it mildly ) .... Dashboard still dusty .... I regret handing off a tip without actually checking things . read more

A drive through car wash that's kind of entertaining with all the lights and does a decent job at cleaning my vehicle. Attendants hand dry your vehicle at the end and you get access to vacuums. Affordable. Great spot! read more

[[HIGHLIGHT]]The staff is friendly and the waiting area is clean--but that's where the positives end.[[ENDHIGHLIGHT]] I purchased their "Super Clean Interior service" based on an employee's recommendation, and it was a total letdown. Instead of a deep clean, they just wiped low-quality leather shine over everything. Making your interior slippery, greasy and uncomfortable. (Not to mention the leather shine smell) Also these leather shine are probably bad for my skin... The "detailed vacuum" was barely a $5 job--dust and debris were left on the floor mats, trunk, and panels. They didn't even touch the infotainment screen, which still had smudges and fingerprints (see photos). The exterior wash was equally careless. My rearview mirrors and camera were left dirty. Water spots and grime were still clearly visible on the tailgate, trim, rear bumper, and windows. Plastic surfaces were streaky and blotched as if untouched. read more

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I paid for an interior detail on my 2025 Ford Escape. [[HIGHLIGHT]]I dropped it off right when they opened (I booked an appointment).[[ENDHIGHLIGHT]] They said it would take 3 hours. I received a phone call that my car was ready after 3 hours (it was not). When the car dried I saw that they missed a lot of the interior cleaning (which is what I paid extra for) and even missed vacuuming parts of the carpet. My car was not dirty, I just wanted a detail so I could bring my newborn into a clean car. I literally have a footprint on the front passenger seat that appeared after the car interior dried. I will not being going back to this establishment and I would highly recommend that you don't either. read more

[[HIGHLIGHT]]I was impressed by the customer service provided me by Miguel.[[ENDHIGHLIGHT]] I had many questions about getting a detail and ceramic coating what products they use there process. [[HIGHLIGHT]]He took the time to answer all and go over the proper plan for my expectations.[[ENDHIGHLIGHT]] He didn't try to up-sale me just good old education and customer service provided. Thanks miguel and the whole team at Valencia Car Wash. read more

They are shady here. Lie about what your car needs to up sale you and charge more. Do not come here

Bad, I got the best of the best. They didn't even clean inside whatsoever ever. It look like nothing was done. I has spots all over the out side. I will not be coming kng back here. read more

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I had one of the worst car wash experiences here. I paid $320 for a complete interior/exterior service, and the work was shady: The floor mats were not washed, the floors were not washed, and the seats were still stained. Even worse, after they handled my car, suddenly my trunk would not open at all something that had never happened before. All the groceries that I just purchased and personal items that I had just placed in the trunk were lost permanently because the trunk became completely inoperable. [[HIGHLIGHT]]The staff kept asking for "more time," but after hours of waiting, the car still wasn't cleaned properly.[[ENDHIGHLIGHT]] This was more than negligent work, my car was damaged as well. [[HIGHLIGHT]]Prior to start of the work, I saw all negative reviews and ask them if they will do proper job. They have misled me just like they have misled every custumer on the yelp[[ENDHIGHLIGHT]]. read more

[[HIGHLIGHT]]I had a wonderful experience Erick from the oil change service area.[[ENDHIGHLIGHT]] Went above and beyond to ensure I was taken care of. [[HIGHLIGHT]]Answered all my questions.[[ENDHIGHLIGHT]] So I wanted to ensure I did my part and leave a good review. read more

Be sure to check out their Groupon deals, they will match the deal to save themselves the processing and service fees. Generally, I always have good experiences here. Basic car wash and oil change place. Nice customer service. They have a pretty popular birria spot inside and the Plaza has many other auto service shops. read more

[[HIGHLIGHT]]I asked the lady at the register if I can buy a best of the best car wash for a later day when I came to redeem it she sold me a cheaper car wash[[ENDHIGHLIGHT]] [[HIGHLIGHT]]the guy at the register was very rude and wouldn't work with me[[ENDHIGHLIGHT]] so I paid more for a less car wash and then they rushed my car out and was not done as well as in the past read more

They are thief. When you go to get a car wash, they often offer a monthly wash with automatic payment if you don't cancel. I accepted and signed, but I only found out they charged me extra for the renewal month. read more

$299 with a coupon for detailing. Was told it would take 2 to 2 1/2 hours, which I already considered to be long because car was not that dirty as I had removed all of the protective seat covers just 30 minutes before. But it was 4 hours. Way too long. Next time, I will just call a mobile service. Faster and cheaper. read more

I have been a long time customer of Valencia car wash: I live close by and I only get my car washed at Valencia car wash. My last two visits have been less than satisfactory, but in particular when I visit them last week, I was not pleased. I went on St. Patrick's Day, and they were quite busy because they had a coupon offer. The first thing was, they did not wash my car properly, and the interior was not washed at all. Additionally, they gave me the wrong TESLA card and I had to tell them. [[HIGHLIGHT]]When I expressed my concern and disappointment, one of the workers was rude, and I asked to speak to the manager, and because they were busy, I had to walk back into the car wash to speak to her[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]This manager knows me, her name is Sandra and she was not accommodating at all. She did not offer to give me a discount or a future free car wash. She just shrugged it off as they were busy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]when I called back the next day, I spoke to a different manager and he was rude and I told him I wanted to speak to the owner, which he was combative about it and I am still waiting on a callback from the owner.[[ENDHIGHLIGHT]] This is not good business, and I will not be returning back to their car wash. I am very disappointed with Valencia car wash because I have. been going to them for a very long time and it is convenient for me. [[HIGHLIGHT]]This is not a way to treat your customers, especially customers who have been loyal.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Great local spot for a quick and affordable car wash.[[ENDHIGHLIGHT]] I usually get the express wash and they always offer me a discount on their best wash, which comes out to just $11. It's a great deal and my car comes out looking clean and shiny every time. The team is fast, friendly, and efficient. Perfect for anyone who wants a solid wash without a long wait. [[HIGHLIGHT]]I keep coming back because the value and service are consistently great.[[ENDHIGHLIGHT]] read more

Update I called and spoke with the manager Sandra and she told me to bring it in, the guys right away were super apologetic and told me that they would take care of it right away. Clearly yesterday was an off day for them but they were more than willing to make it right which shows great customer service I got the Best of the Best wash yesterday and they didn't even clean the floor. I am very disappointed with this service especially considering that this is supposed to be the higher level service. read more

Unsure how they have so many awards posted in their hallway. Terrible interior wipe down and vacuuming. Outside was bad too. Paid extra to get a pre-wash as they recommended. Not worth the time or money to get your car washed here. Quality is just not there. read more

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Went here for an oil change after buying a group on. Arrived and was told I purchased the wrong one. Asked what the difference in price was to get the correct oil and was quoted substantially more than a dealer price! The guy wanted to charge me over $250 for the service, so I called the dealer and was quoted $120. He was incredibly rude, especially after I turned down the service. He walked away and slammed his clip board on a nearby stand. Never going here again!! This place is a joke. If I could give 0 stars I would! read more

I took my new car in to be washed and was told I needed "pre-wash" because my car was so dirty. Funny it was dust covered but no where in need of a pre-wash. I was surprised at the speed of the wash but discovered the reason. My rear hatch area had not been touched.i had water drips down both rear doors and the windshield looked liked he stopped midway(left half clean right half not touched). This was the worst car wash I've ever had and the last time here. Save your money and aggravation and go anywhere but here. read more