Highly recommend giving SCV Audio and video a call for any video installation and home automation…read more Very friendly, and answered all my questions. Thank you!

Angel and Johnny from SCV audio video were absolutely spectacular! I needed wiring connecting my TV…read moreand sound system and they truly did an outstanding job. They even took the time to label the wires behind the TV telling me exactly what the wires were for and where they went. They labeled one remote for the sound system and one for the TV. They didn't need to do that but they were so professional I couldn't say no. I highly, highly recommend this crew. Clean efficient, professional, and just plain nice guys. Thank you, Jonny and Angel for a great experience!

Chris was awesome! I called about an issue with my receiver. He explained over the phone that i…read moreshould first check for a blown fuse. I opened it up and he was right. Replaced the fuse for $4 and fixed it myself. I really appreciate that he helped me figure it out without him coming out. I'll definitely be calling Chris again with any more audio equipment issues. thanks!

I recently got an 80's Sanyo stereo system, knowing nothing about it but needing help getting the…read moretable to turn, sound to work, and needle replaced. Chris stayed on the phone with me for 2 hours (I am not local) and was able to guide me through set-up, care for my system, and even noticed that the red cap from the needle broke off and needed to be removed (pictured). He gave me recommendations on how to get it out, waited for me to try them, and sent me a link for the correct needle replacement. Im able to listen to the radio and my tapes now, just waiting for the needle and I can finally play my records. His ability to walk me through the set-up and minor repairs, without even touching the system, is a true testament to his knowledge and skill. Thank you!

This is another follow-up review on both the Legacy Focus SE speakers that I have had for about a…read morehear now, but also how outstanding James has been on being helpful on a few technical questions that have come along since my purchase in Oct, 2019. First, the speakers. They are awesome; like no other, with an amazing soundstage. I just marvel at the stage where the music I enjoy is coming from the center filling the "stage" on each side (Yello anyone?). I have had new listeners compliment me on how great my center channel is (Legacy Marquis XD), and after they have listened for awhile and complimented me again on the great center side, I love telling them that it is not playing- that is the amazing sound stage of the Focus SEs. You have to listen to the Focus towers (mine are the SEs) to get it. If you decide you love them, then make sure James sets them up for the maximum sound stage benefit. And also be sure and get the optional additional feet as they made a big difference- and the cost was so small I forgot how much. Plus, I almost forgot the CODA electronics which are amazing and well worth it- and substantially less than many "names" you see in the high end stereo mags. Then I want to say just how helpful James is with follow-up questions after the initial installation, which he did. I have reached out to him three times, twice due to Cox Cable gear that was performing poorly and he gave me an approach to improve it. Then when I had to move my gear for repositioning, I forgot to measure the locations, separation, and angle. He knew immediately and guided me through it as I wanted to restore what he did. Want to dazzle your friends? After you get a pair of Legacy tower speakers, model will not matter and only get better up the price curve, don't tell them that your center is off. Great fun to see the expression on their faces. Then sit back and just love live music.

James at Destination was a pleasure to work with. Very generous with information and his time…read more Great place to audition Legacy speakers. Altogether a great experience.

Unfortunately, I'm starting to believe that one star review: the service we received was very…read moredisappointing. From the moment we entered, as Hispanics we felt as though we were being closely watched and followed throughout the store in a way that made us uncomfortable. We had no large bags or items with us--just a wallet--yet we were treated with a level of suspicion that did not seem warranted. At the same time, another customer (take a gander) in the store, who had a large backpack, which looked like it could fit an arsenal was able to shop freely without the same level of attention. The contrast in how we were treated was noticeable and concerning. Prior to visiting, I had already spoken with someone about purchasing a higher-priced item. However, due to the way we were treated during our visit, my husband and I decided not to move forward with the purchase. Instead, we chose to leave and spend our money elsewhere. We ended up going to a nearby business (Ss donuts) where we experienced welcoming and respectful service, which only highlighted the difference. I hope this feedback is taken seriously, as no customer should feel uncomfortable or singled out while simply trying to shop.

What a cool store! There is so much to see and everything is basically discounted from Amazon…read morepricing. They have stuff like pots/pans, Tupperware containers, car seats, car detailing products, electronics and much more. The products will change so there could be something new each time you visit. Fun fact, when you spend a certain dollar amount, there are products discounted even further you can choose from by the register. And the staff are all super friendly.

Terrible customer service. No follow up. Not responsive to many telephone calls and messages.read more

The guys from SCV tech (Larry, Mike and Ethan) installed security cameras in my home and also…read morehelped me mount two of my Frame TVs for my living room and bedroom. They were so professional, and were really quick to respond to all of my questions. They accomplished all the work in a timely manner which made it so convenient for me. I highly recommend SCV Tech and will continue to use them for their Services!

Excellent service from start to finish! Larry and Ethan from SCV Tech were professional, honest,…read morereliable and very clean during the installation. The system required climbing onto the roof, and no other company was willing to do it, but they stepped up without hesitation to make sure everything was installed properly. They were friendly, knowledgeable, and clearly take pride in their work. I truly appreciate supporting a hardworking small business like this. Highly recommend!

Elisa was amazing!! She was so easy going and very knowledgeable. I feel like a rookie with…read morechanging phones and she let me know how easy it was. She help me in store as much as possible and then I finished the rest at home. Only down side was when we walked in no one told us there was a check in area, so we walked around for a while until we found where to check in. I changed into Verizon and so far no issues! Will definitely visit this store for any needs!

I had a very positive experience here. I was returning an old 5g router that had been replaced by…read moremail. I had to bring it in because Verizon couldn't seem to deliver the return shipping label by mail or email. I had expected some kind of "whatever" level of service and instead they were great. They identified that Verizon support hd replaced my old router with another old router and that I could have gotten the faster new one. They did this swap for me quickly. It was a really nice surprise!

We spent weeks going back and forth on equipment selection and system design for a $40K home…read moretheater project. Paid a design fee and a 50% deposit. When it came time for the walkthrough, the technician failed to show up during our scheduled window. No call, no text, nothing. When I reached out myself, I was told he had known most of the day he wouldn't make it but no one bothered to let me know. I stayed home from work for the appointment. When I raised the issue and asked for a discount to continue, they chose to terminate the project entirely rather than take any accountability. Weeks of my time wasted. If you value your time and expect basic communication from people you're paying, look elsewhere.

We have had a Technics SL-1200MK2 professional turntable in the family for years. Wanting to give…read moremy family the Christmas gift of being able to enjoy records in our collection, I brought the turntable to Shelley's to have it restored to playing condition. Stan Zeiden, their analog specialist, not only restored it but also restored my appreciation for the unparalleled experience of sitting and listening to a record. He was honest and caring, and he wanted the best for me and my family. Talking to him on the phone felt great - like an old-fashioned telephone conversation seldom experienced these days. He asked what kind of stereo system we have, what kind of music we listen to, and fixed our turntable accordingly, making recommendations for a good cartridge and stylus, and later sold me a brush to care for our records. He also conveyed instructions on how to care for our system long-term. What's more? He managed to get it done before Christmas! My father, an audio engineer, sat with me and listened to Blood Sweat and Tears - it was the best listening experience I'd had in a LONG time. We're quite happy and I have since been back for a great set of cables and a fuse for one of our ADS L810 speakers. All of the staff at Shelley's have taken great care of me. I would highly recommend Shelley's and Stan for any of your high-quality audiophile listening needs.