The doctors here are great. Some of them really know what they're doing, and overall I appreciate…read morethe care I received. However, I'm writing this because of the front desk receptionist. That woman seriously does not need to be working the front desk if she's going to speak to patients with that kind of attitude. Her tone while scheduling appointments was extremely condescending and disrespectful. I'm almost 23 years old -- I know how to make an appointment and answer basic questions. There was absolutely no reason to speak to me like I was a child. I was simply trying to make an appointment and take care of my health, but the way she responded and talked down to me made the entire process stressful and upsetting. Honestly, it raised my blood pressure more than anything else during the visit. Patients deserve to be treated with respect, especially when they're already not feeling well.

If I could give this facility zero stars I would. These people are NEGLIGENT and INCOMPETENT. When…read moreyou go to make your appointment they will schedule you three months out. You wait three months and they call cancel your appointment 4 hours before you're expected to check in and then tell you when rescheduling that the next available appointment is ANOTHER THREE MONTHS AWAY. When letting them know that there are urgent matters that could result in medical complications they said "Well you're the one calling to reschedule". This office is happy to leave THREE MONTHS expired birth control embedded in your body and when you ask if that's even safe, they'll tell you to GOOGLE IT!!! Imagine calling a doctor's office with a medical concern, and they tell you to google it!!! I would rather pay whatever an emergency room wants from me than deal with any of these negligent, incompetent, insensitive, rude as all get out personnel EVER AGAIN. I was willing to wait my initial three months from January to the beginning of April because it was what it was, but to cancel on me day of and then not at least TRY and help or even answer my questions as to whether something is safe or not is abhorrent. Just find another OBGYN, if they can't even answer a medical question about whether an expired medication is safe or not, they clearly cannot provide a safe or reasonable level of care.

I first went to this place a couple of years ago with concerns regarding my menstrual cycle. I knew…read morewhat I was experiencing was not normal and I wanted some answers. My provider literally said to me "some women just have sucky periods". Bullied me into a birth control I did not want and did not acknowledge my concerns when I expressed the side effects of the birth control. Now that I have gone to a new doctor's office repeating the same exact symptoms I originally told this clinic, they immediately ran tests, ultrasounds, and exams. I have been diagnosed with PCOS. I can't believe I spent 2 years trying to advocate for myself just for Sara Bushur to say you have to suck it up. If you have the ability to go literally anywhere else, please do so.

The initial visit was ok no real problems with the PA but for whatever reason medical office will…read morealways get a bad rep for their front desk personnel. When i checked out I made a follow up visit, which i asked the person if they will send a text reminder or phone call since they originally did that for my initial visit. She said yes and I declined the appt card of the next appointment. Fast forward a few months and now I'm receiving a statement for a missed appointment... no call, no message. Front office then tells me there was a text but NOW I had unsubscribed from their text messaging system. HOW CONVIENT. I guess is all about CYOA and money at the end of the day. If you have other options for an OBGYN go there... don't waste your time here.

Trust worthy and comprehensive. I love their approach and truly appreciate the variety of services…read morethey offer, especially the counseling and massage therapist! That level of thoughtfulness and care makes all the difference.

I've really enjoyed the staff. Dr Pilkington is a very skilled, compassionate man. We unfortunately…read moremet for the first time when he conducted my D&C sweep after I miscarried fairly early in the pregnancy. I literally met him in the hospital room as the staff were preparing me for the procedure. However, he was incredibly sensitive and sympathetic to the circumstances. You would have guessed that he was a close male relative instead of merely the doctor doing the procedure because he was very warm, caring and sympathetic to my miscarriage. My primary attending staff is Olivia. She is a very sweet and gentle woman. The clinic is very kid friendly, the staff have helped with my two kids under 3 each visit and the environment is very warm, serene and friendly. Before Covid, there was a whole kids play area which I deeply hope they will bring back. They also offer counseling at a discount and a massage therapist at a slight discount according to signs in the waiting area. My one complaint is paid parking and their phone systems are a bit different because you have to leave a voicemail to schedule an apt. I found a way around that by selecting the ' speak with a medical assistant' option. The parking and phone systems are the reason my review isn't a full 5 stars. I do recommend them, though.

The best ob/gyn! Any doctors from women partners are very professional and knowledgeable but I…read morehighly recommend "Dr Brannen" or "Dr Cuen" without any doubt!

in not Good Morning., I have a referral from my doctor, went i can 9/22/2020 at 10:25, the person…read morewho pick the phone ask you new paciente yes, as for the insures said UnitedHealthCare we don't accepting the insures or new pacientes., i have medicare no we dont accepting the insures too. Ask what good is the referral need to call the offices talk the you dont accepting new pacientes, I was sure the referral form was to give to you went both nurses was talking can be see ., La persona que contesto necesita una vida mas feliz., Gracias por nada.,

Dr. Villanueva is an amazing doctor. I had seen him for almost 18 years and he saved my life and…read moreprevented me from getting cervical cancer. He helped with my PCOS and other issues and took the time to talk to me about anything that was bothering me. The last time I was able to see him, I had the most terrible experience with one of the ladies behind the desk. I was frustrated with my medication and people were making mistakes on the type and brand of medicine and not taking me seriously. I decided to not go back. Then, when I was going to give the office another chance, he sent a letter telling his patients that he was changing to a annual subscription type of care (MDVIP) to whittle down his patient list and be available 24/7 for patients. The plan is way too much for me to afford out of pocket so I was out of luck going back to see him. Now I am in limbo, bouncing from one OBGYN to the next because they or their office staff are awful and/or disorganized. I even had a panic attack at the last doctor's office I visited. I wish I was well off enough to go back and see him again. :(

I had Dr Villanueva for 6 years and I had a wonderful experience with him, Christy, and the office…read morestaff. However, recently in July the office has decided to move to a more exclusive and more expensive option where you have to pay a yearly membership (that's not covered by insurance) to even be seen by him now starting in October 2024. Once this transition began in July, I felt like the quality of care declined as I was recommended a surgical procedure by Christy for something minor that had happened only once. I felt like this recommendation was excessive and made it seem like the office and staff were trying to get every last penny from me before I no longer continued with their now exclusive practice. When I tried to cancel the procedure weeks before the scheduled date, the office tried to pressure me that it was highly recommended and needed to be done. However it is an elective exploratory procedure that had many possible complications that I did not feel comfortable with for the fact that the reasoning behind it only happened once and that procedure was for the reasoning to be happening continuously. I'm saddened that my departure with the office left on such an odd experience.

EXTREMELY frustrated and dissatisfied with this office!!!!! Customer service is a 2 out of 10…read more Appointments are always 6-12 weeks out, and hopefully, they do not cancel your appointment the day of (after waiting a month or two). You are waiting in the lobby for about 30 minutes to an hour, then another hour when they take you to the back. Let's not get started when you need urgent care, they basically say "oh sorry, I can't do anything unless you come into the office" ....wow great see ya in 2 months despite me needing URGENT care!!! THE WORST OFFICE EXPERIENCE!!!! So safe to say my 4 daughters and I will be transferring to another doctor!

I see Dr. Osowo. I've been in this city 4 years and it took me this long to find a provider I…read morelike...that listens. I had literally been going back home to Georgia for GYN visits yearly. The year I'm preparing to depart this city, I find an Ophthalmologist, a Dentist & GYN I like (still working on that PCP). Anyway, Dr. Osowo listened. She believes in Body Autonomy, so you're informed & involved in your decisions instead of just being told what you should do. I felt that if I needed something and was unreasonable she would be clear & direct protecting her license and helping you help yourself. Now...I won't say it's a fast in and out. The long waiting period was in the waiting room the 1st time I went but it was also a mid afternoon appointment. My follow up appointment, I scheduled the 1st appointment of the day and I was in and out. If you're looking for a great GYN, look no more.

I don't know what the issue is with this clinic or maybe I do you tell people to show up for a time…read moreand they show up late. So guess what dont see them or have them wait till you finish everyone who was there on time! You push everyone who was here on time back further. But over a hour wait to get to the back then another wait while you sit with 3 other ppl in a smaller waiting room. I shouldn't have to make a full day out of having a routine pap. Now I get to be late to work even though I I planned 2hrs out before my appointment and arrived 20min before my SCHEDULED appointment.

For being a first appointment it was quite disappointing. Dr H seemed rushed and somewhat annoyed…read morewith my questions. Called back a couple months later with an issue for which I needed to be seen SOON and was told a 1 month wait. Really? No Nurse Practitioner or PA on staff to help with these things? Not acceptable.