10/10 service! Would highly recommend! Kevin was able to resize my wedding band & it came out…read moreperfect. Great customer service & flawless work.

Kevin was great to work with, he took care of me and my grillz were ready in only 2 weeks. If u…read morewanna upgrade your smile go to KL

I was going thru a separation from my husband and needed to liquidate assets. To sell a ring of…read moreparticular value I looked at the popular 'ship to,' auction houses. These were reputable organizations, but I wanted to do business with someone local for transparency. It was a blessing an on-line inquiry led me to JLS Diamonds and Jim Dinse. The auction house companies could only offer me a fraction of what I wanted for my diamond solitaire ring; less their commission, and only if they could sell it. On the contrary, Jim actually found a buyer for my ring before I even met with him; and before my ring left my possession. In fact, Jim paid me exactly what I wanted for my ring via cash transfer on the spot! Jim turned a stormy time in my life into a rainbow with a pot of gold! I could not be more grateful! One Month Later ..... I was so grateful and impressed with Jim's professionalism, honesty and integrity, I returned a month later to sell him a coin collection. I trusted Jim implicitly. Jim paid me TOP DOLLAR for it and I was actually shocked at its value.! I am definitely going to shop with JLS Diamonds and Jim Dinse FIRST for my jewelry needs before shopping retail in the future! If you are looking for a resource in this market don't even think about it; CALL JIM AT JLS DIAMONDS NOW AND MAKE AN APPT! You won't be disappointed!

I heard about Jim thru social media, several people highly recommended him, sent him a text and…read moreright away I was able to scheduled an appointment, very knowledgeable and honest man. He offered me way more than his competitors. Will definitely recommend him if you are like me with "stuff" that don't need, like and is just taking space from your house.

Not so accomodating but more of intimidating. One of the…read moresales person is not that knowledgable. I asked for a ring to quote me. And They NEVER call me back!

The Ladies at Daniel's Jewelers are Amazing!!! I received exceptional and outstanding service from…read morethe time I walked in the door until the time I made my final decision - purchase of a lovely bridal set. Marife is a superb Diamond Dream Maker. Marife was very knowledgeable about the diamond cut, color, clarity, and carat of the bridal sets that I expressed interest in. Marife's knowledge, patience, and exemplary customer service eased my mind through the process and helped me with making a wonderful choice. Tita, Store Manager, is magnificent. Tita went above and beyond to ensure I was comfortable with my decision and shared her expertise with the cut and carat of the diamonds as well. Tita was also very knowledgeable about diamond protection and insurance. Would like to add that both Tita and Marife as well as Lory, Assistant Manager, were warm and welcoming. The ladies were also very humorous and had great personalities that kept me actively engaged through the process while making my purchase. All 3 ladies were very patient as well and stayed past the time of the closing of the store - they did not rush me at any moment and were kind. Thanks Ladies & Merry Christmas!!! I'm beyond excited for the bridal set for my Fiance.

The sugar skull ring fits on my left them and the golden bracelet fits on my left wrist the quality…read moreprice is just about right the service are very satisfied

Located in the heart of downtown Benicia, this locally owned shop is the spot to go to for jewelry…read moreand toys all for a decent price. Directly on the outside of the store, there are multiple displays of rings with different designs to choose from. This place even has fidget rings here! The owner is super nice and helped me out when deciding on a design. I ended up getting a snake ring that wraps around the finger. As for the toys, they are located inside the building. There are a variety of fidget toys sensory items that help with stimming--pop its, fidget tubes, infinity cubes, and sensory slugs. I've gotten a couple of fidget toys here before. Overall, this is a lovely spot to stop at if you're in the area.

THEY ARE THE BEST!! after a frustrating couple of days being turned away at various "pawn shops", i…read moredecided to try one last place. im SO glad i did, i am a customer for life. i came in today with a small bin full of miscellaneous jewelry, nothing crazy fancy- and a lot of pieces that needed to be tested. the entire team was SO warm and friendly when they welcomed me in. but i have to say, sabrine was the star of the show. she told me how much she loved looking through collections like that and got to work. as she sorted through my items, i looked at all the beautiful (and very reasonably priced) items they had for sale, so many amazing treasures!! early on in my transaction, sabrine asked me about the gold colored pieces i had, and i told her that someone at a different pawn shop the other day said there was not any gold. sabrine offered to re test them, and told me she found a couple pieces of gold. THAT was a huge trust-earning moment for me, she could have easily pocketed them as copper/brass, but was very honest. she checked in with me throughout the process, but i was content browsing and chatting with the other employees/customers, everyone was truly so nice. when sabrine told me my offer, i was so, so, so happy i almost cried- it was amazing and SO fair. sabrine was SO thorough, yet efficient with the help of other team members. she sorted through hundreds of pieces of jewelry in about an hour, and i walked out with more cash than i anticipated. THANK YOU SABRINE & granters!!!!!!

Very professional , convenient and efficient . Everytime I go there I encounter a friendly…read moregreeting.

Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

I was a customer when they were down in San Ramon and I so happy I was able to find them now in…read moreWalnut Creek at a great location! I first needed an appraisal that went smoothly. I came back to get rid of some gold jewelry that no longer had a purpose. I most recently visited to see if they could fix my necklace & earring. As always, they were incredibly friendly and so helpful. I couldn't believe how quick they were able to fix my necklace and earring, making it all seem so simple. And they cleaned everything up so it made my jewelry seem brand new again! Being so personable and having a beautiful selection of jewelry- I will definitely continue returning!

This is a great spot!! I really was the one that was totally, completely clueless when it comes to…read morePawn Shops, my impression is that they are sleazy, dirty, and just not good places to do business at all...MY IMPRESSION WAS WRONG.. Sooooo...I called Best Collateral, and told them what "stuff" I have that I want to sell. "Bring in what you got." Of course not knowing if these items that I would want to sell would be bought. Glad that I made the trek out there, and asked about the items that I'm wanting to sell. My friend on the phone is the one that helped me when I was there. Sooooo...I wanted to sell some jewelry and a dvd camcorder. It turns out this place takes digital camcorders, but they have to be DIGITAL ONLY. Which means they wouldn't buy mine...Next.....the jewelry I was wanting to sell, basically the same story. I do not consider this a wasted trip at all. I understand know how this works. This was an educational experience for me.

Middle of the road pawn shop, nothing exciting…read more Tamara I think her name is was helpful and helped me end a chapter in my life for good. Not sure why I kept the ring for so long but oh well! Would probably go back if in a pinch.

Big, big thanks to the team at Diamond City Jewelers! My guy Robert made magic happen behind the…read morescenes, even with the 4th of July holiday landing damn near mid-week! Great communication, great pricing ...even better customer service. Which is crazy, because I walked out a happy customer to get even more customer service... A-1! Don't hesitate to bring your business here! I'll be back real soon! P.S. Nice touch with with the thank you letter!

Diamond fell out and they said I have to pay to get it fixed I wouldn't recommend them for nothing…read morebad business only had ring 8 months maybe wore it 10 times I had to put 1 star other than that it would be no stars

I have been here many times. Nice variety. The colored stones very pretty. The Halo Diamond ring is…read morethe ring I would like to own.

The customer service is exceptional here. I went with a family member with a speech impediment and…read morethey were so polite and understanding, it was heartwarming. They helped her size a ring, and did an excellent job! I highly recommend Lauren O Jewels for sizing or repairs for rings. Also, they have a stunning collection of jewelry. SO shiny!!!

Very quickly soldered two rings I wanted in addition to my wedding band and absolutely love how it…read moreturned out. They were a quick and efficient and incredibly friendly 10 out of 10 would recommend.

I brought earrings to Jewelsmiths for repair of a post that had broken off. The woman at the desk…read more(I apologize that I do not remember her name) explained that they would need to do a laser repair rather than soldering the post, in order to avoid damaging the stone. The earrings were returned sooner than had been predicted, were beautifully polished, and with a perfect repair. Thank you for the beautiful craftsmanship, the attention to detail, and customer service.