Sabreen and Gerren were super helpful, friendly and fair. I'd definitely only go here when dealing with a pawnshop in Vallejo.

Very professional , convenient and efficient . Everytime I go there I encounter a friendly greeting.

The security guard was very friendly, but customer service sucks! These people made me wait a long time, and there was only two customers in the store. I liked the deals they had, but I won't shop there. I demand at least half way decent customer service. This place didn't seem very friendly. It is pretty sad when the security guard had to pick up the slack for the store employees or owner. read more

THEY ARE THE BEST!! after a frustrating couple of days being turned away at various "pawn shops", i decided to try one last place. im SO glad i did, i am a customer for life. i came in today with a small bin full of miscellaneous jewelry, nothing crazy fancy- and a lot of pieces that needed to be tested. the entire team was SO warm and friendly when they welcomed me in. but i have to say, sabrine was the star of the show. she told me how much she loved looking through collections like that and got to work. as she sorted through my items, i looked at all the beautiful (and very reasonably priced) items they had for sale, so many amazing treasures!! early on in my transaction, sabrine asked me about the gold colored pieces i had, and i told her that someone at a different pawn shop the other day said there was not any gold. sabrine offered to re test them, and told me she found a couple pieces of gold. THAT was a huge trust-earning moment for me, she could have easily pocketed them as copper/brass, but was very honest. she checked in with me throughout the process, but i was content browsing and chatting with the other employees/customers, everyone was truly so nice. when sabrine told me my offer, i was so, so, so happy i almost cried- it was amazing and SO fair. sabrine was SO thorough, yet efficient with the help of other team members. she sorted through hundreds of pieces of jewelry in about an hour, and i walked out with more cash than i anticipated. THANK YOU SABRINE & granters!!!!!! read more

This place have great service beautiful merchandise I have purchased rings from them in the the customer service is outstanding

It depends on who go to, I tried to sell my wedding ring with 9+ black diamonds and I got quoted 8 bucks, I went to Berkeley and got 9800. Make sure you don't go to the guy who clearly will scam you read more

Terrible customer service. Extremely rude security as well. It seems like the guy on the floor is related to the security so it makes sense they have the same attitude. Asking for $136 gram for 10k gold is outrageous as well. It's a pawn shop not a Hutch's or Highline read more

I was looking for jewelry for a birthday gift. Rose was excellent at helping me find exactly what I was looking for. She was very patient and very polite, worked with me on pricing and truthful on the items I was considering. Thank you Rose I could not have asked for a better experience! read more

Rose has good customer service skills she's always helpful and very nice she attends to everyone shopping there and is always friendly I always have her help me when I purchase any jewelry she is so patient and answers any you may have read more

Born and raised around the corner from this business and just now checked it out. So happy I did. Rose was awesome. Walked in looking for small gold hoops and walked out with the perfect pair. Came back looking for a sm gold ring and walked out with exactly what I wanted. it was amazing. Rose was like a mind reader. Also security at the door made it a safe environment. See ya next time! read more

My daughter was getting married on 4/2 so I had to find a wedding band for her, fast. I was so angry because I literally wasted gas driving from Vallejo to Pleasant Hill only to find Granters not to far from where I got a pedicure. Anyway came here and was helped by Rose who was a complete angel. I looked around and tried a few things and she helped me find the perfect band for my daughter. It was as if it was made for her engagement ring! Thank you Rose!!! I'll be back! read more

Granters Pawn Shop - Wedding band from Granters - Pawn Shops Near Me - Vallejo, California

I never thought I'd say "I Love This Pawn Shop", but I legit do! Everytime I come I get stellar, fair, and personable service from Rose & G! Even the security guard Justin is hella cool. I think they have a good selection for a small store, they can sometimes offer discounts, and they have sales and a good layaway program. I also appreciate being able to track my items and pay for them on a mobile app. I've been able to get some great deals on jewelry, electronics, and even items for my new house. I lost my job unexpectedly but still had needs. I appreciate being able to have those needs met here. Thank you Rose & G! You know I'm gonna see ya soon. read more

Granters Pawn Shop - New necklace! The larger one. :-) - Pawn Shops Near Me - Vallejo, California

Bought my son a Figaro chain from big T. He was very polite, knowledgeable and helpful. I was in and out of the shop in less than 15 minutes. read more

The staff are friendly and helpful here. My wife has a particular taste in jewelry and they always have something that she loves!. It's also fun to browse. Granters is my go to place for things that I didn't know I needed! read more

I just want to say how great service I get here every time I come to Granters Pawn Shop. Everyone here is very nice, the last person who help me a lot was Rose such fun and great costumer service. read more

Recommend 10/10 Granters pawn shop. Rose is so friendly, I felt safe and that I got the best deal for what I came in to sell. We can always want more but we have to see the business side to everything. I left very happy! read more

I've been going there for many years and I still enjoy going there...... Customer service rock! Rose you go girl! See you soon!!!!.

Right came in today on my lunch and the staff was amazing. Rose was very helpful and nice. Very attentive to me as well as the other customer who was there. BIG plus for me. I found some amazing mother's day gifts for myself and my mother. Will definitely be a returning customer read more

Big T and Rose made sure I left with exactly what I wanted. Friendly and knowledgeable family atmosphere would come back again.

I was working with Rose ! Super helpful and amazing she got everything perfect for me . They're so good to me at this shop. When I was down bad a couple months ago they gave me an amazing deal. I'm grateful they can help around the holidays read more

Great items for a good price, I got good deal on gold chain Rose is excellent she hooked me up!!! I recommend taking a look around store you will find something nice, the security is also very friendly and does a great job keeping the store neutral under control. Definitely worth going back. read more

Good customer service is important. Jason and his team went out of their way to ensure I was a happy customer. The store is clean, well stocked with merchandise and I felt like a valued customer. read more

Rose was courteous, friendly & knowledgeable about items within the shop! Thank you Rose... Ill be coming back for sure! A+++++++++

Can't beat this store Big T and the team is awesome thanks we see us next time friends.

I am a frequent visitor to Grantors in Vallejo and have had nothing but good experiences. The staff is knowledgeable about each and every item I question and respond patiently and thoroughly. I've sold items to Grantors and am quite satisified with the outcome-I feel they've been very fair in all their dealings with me; my purchases, pawning, and selling. With great deals on items for sale, from musical instruments, jewelry, tools and fishing rods, I find this little shop to be a gem. I highly recommend Grantors in Vallejo. read more

Best pawn shop in the area for sure. Always fair no matter what type of transaction you're making. Ask for Jason he's the BEST!!!!!!!!!

Granters has the best deals! Jason ways helps me find what I need and the price is always right!

The young lady At the front with the reddish hair was awesome. Wish I could put her name but didn't catch it. The whole process was great.

Best place you have to check it out! I quit shopping at regular stores! Mike the best sales person and Zito at El Cerrito store.

Rose is amazing! She was very thorough and made my purchase fast and friendly. I highly recommend this place for the superb service I got. Thank you read more

Rose is an exceptional worker. She is always able to help me find things I'm looking for. She has helped me buy 2 rings and a laptop! I look forward to buying more! read more

Really nice place. Very secure. Big T and Rose are very good people. There are lots of tools if you are looking to add to your tool box or home improvement. read more

Went in to sell some jewelry. Friendly staff, Simple in n out. What can get better than that? Would come back.

Super pleasant experience ! Vito was so helpful and gave me an amazing deal on a $100 custom painting ... I'll definitely be coming back.

This is the most kind and reputable company ever! David in Vallejo is kind and professional always with the customer receiving the utmost respect! All staff are polite and competent. Honesty is there credo! I made many purchases and always got more bang for my buck! This has been my go to for over 30 years! Thanks Granters El Cerrito for all you are and for the new awesome store in Vallejo! read more

We had a coin to sell, so we went to Granters, for the first time. They were awesome and so honest. Told us a better place to go to sell a coin and were so nice about it. Seriously, this is a reputable, honest business which is such a rarity nowadays. read more

Went to Granters and Mike helped me. Awesome customer service. Gave me a good deal on the items I sold. Very pleasant staff. I definitely will do business again here whether I'm selling or buying. read more

Granters is truly a business that cares about its customers. Jason was very kind and patient with me when I recently made numerous transactions all on the same day and even offered me a chair when he could see that I was in pain while trying to stand. The entire staff of Granters has always been very friendly and I appreciate it greatly. read more

Really clean well lit place. The staff was quite knowledgeable and the prices were fantastic! The selection was great, I found everything I was looking for and more. I will be back! read more

My experience was terrible. The worker was very rude. He kept telling me my ID was invalid even though I literally just turned 22. He said my license from Minnesota was illegal and I couldn't believe it. He wouldn't even get a second opinion he just screwed me and didn't give good reasons. He said the my picture was off and I looked at this man like you really think you're the police or something huh? They have a janky scanner clearly cus I am a law abiding citizen. Do better. read more