Fantastic group there, always honest, pleasant and knowledgeable. Great value for the work they…read moreprovide. Highly recommend

I got what I needed done well, but the communication was poor. I was told it would be done the same…read moreday but it wasn't done until the next evening. It wasn't a big deal for me because I didn't need my car but it was annoying to not know what to expect. The hours aren't always correct but using the phone number to set up an appointment works just fine. The work wasn't particularly cheap, but car stuff can be expensive so I don't think that reflects on the business.

I witnessed a woman get some gas and she put some drink cups in their garbage and the old man that…read morewas there started hollering at her to pick them out of their garbage can by the pumps. I got out of my vehicle and he told her do you think I want to dump your garbage? Do I go to your home and dump my garbage in your garbage can. I was sho led. I tried to say something because the kids in her car looked pretty scared and she was clearly as sho led as I was. He looked at me and said this isnt your business so you better shut up. I told the woman to roll her window up and ignore him. I left and did not get gas there and never will again. It's a lot different than the old owner.

This place is very underrated, the quality of their work, their honesty, as well as willingness to…read morehelp and actually solve the issue you're there for, is exceptional. Rusty is a straight shooter, no back and forth nonsense, no trying to upsell or take advantage, and is very communicative! Their value, reliability, and the peace of mind you get here, go a long way and will be sure to use them again!

Great service and they stand behind their work. Jack and Evelyn run a tight ship. 5 stars all the…read moreway.

Doug at Excel Towing came to my rescue after the local AAA shop declined to respond to my request…read morefor help with a very dead battery. He arrived in a timely manner after I spoke to him on the phone and jump-started my battery. He then explained that there could be a couple of problems with the batter and/or the alternator and gave me some useful information on how to resolve it. I greatly appreciated his help and would not hesitate to contact him again.

Efficient and right on time (scheduled tow from home to repair shop); driver was very friendly and…read moreequipment (rollback) looked in great condition.

This repair shop has lots of experience and knowledge. And if they're not the ones to solve the…read moreproblem, they tell you.

These guys epitomize home town care. I had a stupid moment and apparently left my dome light on…read more Came back to a dead battery but never in a million years did I suspect that was all it was. And of course I didn't have a jumper box. Had a cabbie jump it and then I drove it over to these guys, in a panic expecting the worst. (This car's alternator dumped on me within 6 months of driving it off the lot and it has always had battery drain issues so I was paranoid.) The guys at Alaska Auto Repait quickly figured out the issue and charged it up at no cost without any mocking (I was doing that for myself plenty enough). They sure made this dumb girl in distress feel a lot better and they didn't even bat an eye. I will alwaslys recommend them for their kindness and great service, which has been my experience with them two other times when I have brought it in for repairs.

I have been going to these good people for over 20 Years and I have a phd in being a cheapskate…read more They either fixed the problem or didn't charge me. I have had experience with other more highly rated yelp mechanics and would go to none of them again. Glacier m and m pays there mechanics by the hour rather than by the project so hurrying on projects is simply not encouraged.

Car detail was incomplete twice. Large and small over looked. Scheduling for a time to was also…read moreover looked. Then I had to reschedule both times too. When I went to pick up my car. One of the works was trying to convince me that it was a job well done. And clearly it wasn't. I calmly told them that I'm not coming back. They didn't want to calmly talk about it. So they refunded me. I also had to rent a car because they said it would take about 8 hours for times. Instead it took 4 hours. So that tells me they race through it.

Everything went smoothly, I just forgot to come back through and state as such. Everything stated…read morepreviously still stands. We will be looking to them for our next used car purchase!

I brought my car in on October 9, 2025 for a squealing noise, especially when the AC was on. I was…read moretold the serpentine belt needed to be replaced, so I agreed to the repair. About 5 months later, the same noise came back. I had barely driven the car during that time since I work from home and we had a very harsh winter in Juneau. I brought the car back on March 27, 2026, and was told again that the belt was worn out and needed replacement. Now, less than a month later, the same squealing noise is returning again. From my understanding, a serpentine belt should last years, not just a few months especially with minimal driving. This makes me question whether the original issue was properly diagnosed or if there may be another underlying problem that wasn't addressed. I'm disappointed with the repeated repairs and lack of a lasting solution. I would recommend getting a second opinion if you experience a similar issue.

Had a slow leak in my tire and was leaving town the next day... did not want to come back to a…read moreflat. Waited all day for a call from another business when they had an open bay. That call never came. Very late in the day I stopped by. Within an hour the tire was repaired. I remember when Red retired, and Mike had to earn my business. When Mike retired I didn't have much faith. These guys rocked it. I will not hesitate to refer them to others and I will be back. Thank you!