S is such a Costco fanboy that I'm convinced he rented a car from the cruise terminal simply to…read moremake a trip out here. I kid! We really rented a car to visit the Mendenhall Glacier but once that beauty was seen, off to the world's smallest Costco side quest for lunch!! What's different here: - No gas/fuel center - No rotisserie chicken - No in-house bakery. They have baked goods, but from an outside bakery and selection is small. - No pizza in the food court. They have mostly everything else food-wise - we got the usual $1.50 hot dog combo. The food court is inside, and there's a small covered seating area outside. Besides the compactness and difference noted above, seems to me just like a regular Costco. The samples here are tasty and the same friendly staff. The outside backdrop is beautiful (just like the Costco in Bend, Oregon!). I wouldn't go out of my way to come here but will indulge him in Costco tourism for novelty reasons since we already had the car.

Love going to Costco because every location in a different city has unique stuff. Heard from a…read morelocal that this is the world's smallest Costco. Had to check it out. Yes, indeed it is small. Typical Costco items with no unique merchandise that can only be bought from Alaska. Great to go if you have time to kill. If you're trying to find unique items, skip this location.

I have a small (23') class C RV that was wobbling when around 55mph and the tires had not been…read morerotated in a few years. The online scheduling was very easy and they sent reminders ahead of time. I was greeted in the parking lot for the early drop off (was leaving it for the day) and received a text page and report via e-mail when the service was complete. On the drive home, it handled like a new RV! Great value for the service and I will definitely use them for my regular car when the time comes.

Great customer service. I ordered my studded tires with them, scheduled a time for the tires to be…read moreput on, and it took less than one hour. A couple of months later, my car started "wiggling," so I took it back to them and it was just snow build up! They cleared it for me and only took 30 minutes.

while the price tag for brake replacement was vastly higher than i've ever paid, never had a garage…read moreturnaround in ~ two hours, it was bonkers fast. all the service people were very friendly as well

I got what I needed done well, but the communication was poor. I was told it would be done the same…read moreday but it wasn't done until the next evening. It wasn't a big deal for me because I didn't need my car but it was annoying to not know what to expect. The hours aren't always correct but using the phone number to set up an appointment works just fine. The work wasn't particularly cheap, but car stuff can be expensive so I don't think that reflects on the business.

I brought my car in on October 9, 2025 for a squealing noise, especially when the AC was on. I was…read moretold the serpentine belt needed to be replaced, so I agreed to the repair. About 5 months later, the same noise came back. I had barely driven the car during that time since I work from home and we had a very harsh winter in Juneau. I brought the car back on March 27, 2026, and was told again that the belt was worn out and needed replacement. Now, less than a month later, the same squealing noise is returning again. From my understanding, a serpentine belt should last years, not just a few months especially with minimal driving. This makes me question whether the original issue was properly diagnosed or if there may be another underlying problem that wasn't addressed. I'm disappointed with the repeated repairs and lack of a lasting solution. I would recommend getting a second opinion if you experience a similar issue.

Had a slow leak in my tire and was leaving town the next day... did not want to come back to a…read moreflat. Waited all day for a call from another business when they had an open bay. That call never came. Very late in the day I stopped by. Within an hour the tire was repaired. I remember when Red retired, and Mike had to earn my business. When Mike retired I didn't have much faith. These guys rocked it. I will not hesitate to refer them to others and I will be back. Thank you!

Brought my truck in for a waterpump replacement and got it back with a clearly broken door panel…read more Definitely not broken when I dropped it off. When I pointed this out to the owner, he pushed the broken pieces back into place, and told me "it's fine". At this point, unbidden the mechanic some over and said, "I didn't do that". I said ok but it wasn't broke when I dropped it off, and the owner told me to go to hell. I said I wouldn't be back, he said fuck you, he would write my name down so I couldn't come back. After just dropping 570 on a water pump. Easy as an apology and I would have been fine. What incredibly bad service.

I've had nothing but good service from Ismael at Foreign Auto. Often I don't need anything more…read morethan studded snow tires on and off (which they always do right away), but other times I have had them work on my Honda Insight, and I have always been happy with their work. If it's something they can't do or would be delayed in getting parts, they are quick to let me know that as well and make good suggestions if I am going to wait until I am down south to do it.

This review is primarily for the Toyota Service department. I have called 3 times over the past 2…read moreweeks (no answers) and left voicemails and emailed twice. I can't get them to respond. I'm trying to get service on my Toyota. I have been a customer for several years. I don't know what's happening there, but I hope everyone is okay.

Absolute crooks. Left our car there for replacing a censor, odometer went up 24 miles.... They…read moreabsolute gouge with their prices. We've had our car in there a few times unfortunately and every time it goes in, it comes out with a new problem, or they find a problem that wasn't there before.

Moved to Juneau recently and had an amazing experience with everyone. They made sure they found a…read moreloan that fit my needs at a payment that I could actually afford. I've called with random questions several times and I've never not been able to get a person on the phone. I also have family members who live here and have purchased several vehicles from them without any issues. Kyle and the rest of the staff are fantastic. I find the reviews below extremely inaccurate, considering my experience and my families experiences. But as someone who owns a business, it's pretty typical of people with entitled attitudes to write things that are completely inaccurate just because they weren't handed everything on a silver platter.

The WORST customer service ever. If you try to call this service department, there is a 99.9%…read morechance no one will ever answer that phone. If you leave a message, there's a 100% chance nobody's calling you back. I've tried for years and I've gotten through to somebody named Greg one time who is, less than brilliant we'll say. You have to drive down there and when you do there's likely nobody there anyway. I'm not even sure they have people working in those departments. Nobody has any idea what they're doing at this dealership. Stay far away.