Thank you for the great customer service. I always enjoy shopping at Valley Beauty Supply because of the staff and the atmosphere.

I'm always able to find exactly what i need from this supply store and the prices are also very reasonable. I do not go to any other supply

STAY AWAY! I ordered a flat iron that didn't work on my hair. (Cost over $200) I tried it once. I returned the product and they refused the return because I had thrown away the outer box. I was forced to keep a flat iron I will never use. I will not buy from this company ever again in the future. (They are actually sending it back to me, I don't have it yet) read more

They ok for the most part. I come here when I don't order what I need on time. So it's like my quick stop to pick up last minute hair supplies and products. Most times they have what I need in stock. They have gotten much better with their hair selection. The owners are ok they try their best to mingle with their customers and engage them. Sometimes you still get the stare down but hey I'm use to it lol. I need to open my own own beauty supply store or would save me a lot of money lol. Until or if that happens I'll still come here to get what I need.. read more

Purchased a satin cap here last week. Got home to realize I bought the wrong size. Never wore it cause it was too small. Went in the next morning with the receipt and package completely in tact and was not allowed to exchange for a larger cap. They stated they don't allow returns on open items. I pointed out I just got it the night before and clearly had not worn it and the guy refused to but told me I could buy a new one? Really? You cant exchange a 2.99 item that you can clearly tell is not used? They have a sign out by all the caps saying that you cannot open them to look at them, then you cant return if you buy the wrong size. What a gimmick. There is a reason I have not been in this place in years and they just validated that they don't deserve my business. read more

I have been here a couple of times and there was an older gentleman that use to help me. Nice older asian guy. This time it was a young asian cat with jacked up color on his head. He was just Rude. I dont know if he was mad because somebody f&&@ up his hair or what. Walked in asked for a product, the boy acted as if I pissed him off or if he didnt want to be bothered. I hate rude behavior. I will not go back. read more

What can I say, I was surprised by how good the selection is. You get 18 ounces of pure, raw unfiltered Shea butter for seven dollars. Not bad in store. I didn't have a problem with the older lady, she seem to be on her best behavior.....Maybe because all of all the negative reviews talking about how rude she is? Again, the selection is pretty extensive when it comes to natural hair care/repair. Prices are decent too! read more

Large beauty supply store in Valley View. Best: if you need weave, it is a weave supercenter! Worst: prices on natural hair care products too high (even on the stuff you can get cheaper at Walmart and target that they carry like kinky curly, garner, carols daughter) and they don't carry uncle funky! Comparable to Mid K Beauty supply in OKC. read more

Love this place. They always have what I need for my hair and the people are very polite and helpful.

I really like this store. The owners are nice, prices are better than other stores, the selection is extensive and they hire people to work there that know about hair care and not just because they are related to them. Accessories: I find a lot of cute bows and hair accessories there for my girls at great prices. Products: I found some products there like Miss Jessies, that I've only seen online or heard of from friends. They have a better selection and price point on Velvet Remi and other brands. Discount: When I first went in, they offered me a points card. It works and there is not jumping through hoops to get my discount. Customer Service: They are very friendly and the girls who work there really want to help you and know what they are talking about. Not sure if they are beauty school students or not but, I like to talk to people that can recommend products because we have similar hair types as me or they actually know hair care. It makes a difference talking to a stylist oppose to the "retail guy" who just wants your money and for you to leave. read more

Very nice beauty supply store. The store is huge with tons of great products. Shopping center was a little run down, but the store is good.

Prices are alittle high for hair, but the store is clean, well organized and helpful people.

Out of all the beauty supply in the area they are by far the largest and carry majority of all brands. Very affordable. And they open on time! Forever a customer. read more

Really awesome people great customer service and great prices. They really try to help you when you go in there, and the people who work there are super friendly. They also have a great selection of hair products and so much more. Officially my favorite spot to go for hair products, supplies, etc. read more

I had been to three hair stores before going to this one. I was looking for crochet box braids. They have by far the largest selection of crochets I have ever seen. Really they have everything you might need! They're very helpful. I called ahead to make sure they had what I need and they didn't hesitate to look. And sure enough when I got there they had a large variety. I won't mess around with other stores unless they absolutely don't have what I need. read more

Please avoid the lady that works there. She is offensive, rude, and judgmental. Her customer service skills are terrible. I am a regular customer for 8 yrs and never had a problem. She needs to be replaced. She doesn't know how to use the register and refuses to help. The older guy knows me and gets me in and out with no problem. The younger guys are very helpful but the lady is rude and has a terrible attitude. Please put her in the back away from customers. Read other reviews and you will see that everyone that came in her path has had the same issue. read more

Called ahead to check if they had a product I was looking for in stock. The nice lady who answered the phone placed me on hold and came back after 1 minute or two to tell me it was available. When I got there someone helped me find the product so I was in and out in less than 5 minutes! Affordable prices and very friendly staff. read more

Had everything I was looking for and the store associates asked a few times if I needed help (not the fake "I think you're stealing so I'm going to pretend to be helpful" type of help) read more

Awful. Please avoid this like the plague. The people are always very rude. I have been there when they rolled their eyes and sighed waiting for me to make a selection, all the while neglecting to ask if I needed assistance. The lady who is the owner and an older lady were once talking and pointing at me in their native language and laughing...yes, one of those. Needless to say that was the last time I entered their store. I encourage those with pride to find a better, more classy establishment. I have found several. But family, you can definitely do better than patronizing here. Please let us invest in those places which are deserving. Not here. read more

I love this store!I have been coming here for years.I love the prices and the staff is very nice and helpful.They also have a huge selection so you never have to go somewhere else to buy the rest of your sew in! lol read more

Giving a rating for Valley Beauty Supply for me is going against everything I know to be true and respectful. The service at this store is horrible and any person of the EBONY hue should stay clear of this place. So I stopped by the store to buy a hair bun to assist my hair in growing. Everyone knows the lighting in the store is totally different from outside. I left with my bun and got home only to realize the color was totally different from my natural hair color. Of course I took it out of the package, however I was careful when removing it and was able to package it back the same way it was bought. In less than 20 minutes tops I was back at the store only to exchange for a better color and experienced the worst female employee ever. She insisted they don't do refunds or exchanges. I informed her that I was just there less than 30 minutes ago. So she offered an exchange and proceeded to tell me this will be the only exchange for this item. She then gave me the item without placing it in a bag and refused to give me my receipt until I became UNGLUED. At that point she gave me my receipt and then slid the bag towards me. They're in business because the majority of their clients are African Americans. Don't support this business and try another store with better service. Money is power and by shopping at a place that clearly disrespects their clients and visibly discriminate has no place in my pocket! read more