i requested repair because my blind was crooked. technician came use a tool supplied by hunter…read moreDouglas tighten string "max" 15 min in our home 200.00 in my opinion excessive unreasonable pricing

Great Company!! All the batteries in my shades died at the same moment along with a motor or two…read moreand I was desperate. Chris came out here at very short notice and fixed everything he could. I am so thrilled with them! Excellent work, very polite, just perfect. Thank you!!

Victoria Norman did a great job with my shutters. The consultation appointment was very…read morestraightforward. Norman answered all of my questions and had samples available during our meeting. He gave me helpful feedback on what would look best in my home as I worked through figuring out what I wanted. The end result looked perfect! They blend well with our other trim work, and look beautiful! The ordering process was very quick and easy. They are custom-made so it took a few weeks for that, but once they were finished, the installation was also quick and easy. Overall excellent customer service, excellent craftsmanship. I would highly recommend.

After visiting several stores and meeting with various people, we made the wise decision to go with…read moreVictoria Norman for new window coverings. We couldn't be happier with the outcome. We were able to select from high quality products and various price points. Working with Norm was a pleasure. He came to our home more than once and gave us excellent suggestions about both shutters and shades. We found him to be honest, knowledgeable, patient, and responsive. He was never pushy but asked the right questions to help us make decisions. He is generous with his time and double checked everything before our final order. We couldn't have asked for more.

Our former contractor screwed up and we were short 1 box of flooring in a renovation and it fell on…read moreme to hunt down the flooring and order a box. The manufacturer recommended Custom Blind & Carpet. When I initially called they said they'd get pricing including a freight fee and let me know. I was mad (at the contractor that screwed me) but didn't really have a choice. Custom Blind & Carpet called me the next day and said they'd spoke with the rep and the rep agreed to drive out the box itself. So no freight fee. I was also in a major time crunch to get this box ASAP as we were installing new closet within 2 weeks. Somehow they were able to get the floors in store literally the next day. Idk how they worked that magic but I will be forever grateful for them pulling out the stops for one small order. They saved my very sideways already messy renovation.

Have worked with John on multiple projects and he's the best! Top notch customer service, not many…read morepeople can say they truly take care of their customers so well. Would recommend to everyone!

Joe and his team were extremely professional, timely, and the service was impeccable. They…read moreinstalled new shades in our house both electric and manual. Highly recommend.

Love my new motorized blind! It's quiet and the material is beautiful quality. I would definitely…read morerecommend and would use again if needed!

We had faux wood blinds from Galaxy (Graber through Costco) installed. Our Galaxy service was…read moregreat. The quality is very good. We had to wait for them to be available but it was worth it. The installation was done meticulously without any hiccups despite our 1940s lathe and plaster walls.

Excellent quality and seamless installation. Well worth the cost. Everything exactly as promised.read more

We love our blinds and are so happy with how they turned out. Brian was amazing and walked us…read morethrough the process of picking out type of blind and color. Installation was seamless even after we ran into an issue caused by our contractor. The whole process was delightful. Brian and Phyllis are the dream team to work with. Highly recommend!

We had motorized roller shades at our house. Brian was amazing, very enthusiasm and great…read moresuggestions based on what we're looking for. Price was great and the whole ordering and installation was super simple. Great product and experience.

Tracy was amazing! She did a great job helping us select the perfect solution for our home. She…read morewas very professional, friendly and knowledgable about all things shades. She was great with following up to make sure the project stayed on plan. The delivery of the shades was quick and the installation was perfect (fast and expertly done).

This an added information on the review. It's been 27 days since I sent an email to Karissa…read moreBaboian. This morning I get an email from Heather inviting me to work with her, basically the same type of email invitation that Karissa sent 27 days ago. The products are way overpriced. The company shouldn't hide behind words and worthless promises, they should offer a refund to disseminate customers. This company just proved again that once they have your money, THEY DON'T CARE.

I hired Shutters and More to install shutters for two bay windows. I got pricing from several other…read morecompanies and theirs came in the most competitive. During the initial visit they came out to take measurements. I let the employee know that I specifically wanted the mid rail of my shutters to line up with the mid rail of my windows (they are the type that slide up to open) so he took extra care to make sure everything matched up. A few weeks later they returned to install the shutters. I've had them for about a year now. I recently called them for a warranty repair (a couple of the frames were rubbing together, likely due to settlement) and they came out within a week and fixed them free of charge. Overall just a very solid experience. They're a responsive, no hassle company and their products are well priced and good quality.

This review is a little late, but I want to share that this company installed plantation wood…read moreshutters in my living room in July 2009. They have held up beautifully. They still look new. I only had issues with the plastic hardware cracking and needing to be replaced. I called the office and asked about the cost of just the hardware. To my surprise, the person I spoke with didn't ask how many pieces were broken; he asked for my address, and a few days later I received the hardware. The replacement hardware he sent was generous. Now, that's what I call exemplary customer service and satisfaction!! I will call again soon for another quote.

Budget Blinds was not able to do what I needed but gave me a referral. Which was much appreciated.read more

Excellent experience in every way -- responsive, good selection, good advice. Shades look great.read more

I have worked with Sam on two whole house projects over several years. I have found Sam to be…read moreextremely reliable, diligent, detail oriented and professional. Of course this is in addition to Kara Window Coverings carrying the highest quality window treatment products. When I changed my mind about a window treatment design after I had placed a formal order with Sam, Sam nonetheless was very flexible in allowing me to change the order and accommodate my request. On another project my timeline was slowed down considerably by my contractor, and Sam stored the products I had ordered from him for a couple of years without a peep of discontent. When a shade needed a minor adjustment years after installation Sam didn't hesitate to come back to my home himself and make the adjustment without charge, even though I offered to pay him for his time. You cannot make a wiser window treatment decision than to hire Sam. Sam has my business for the rest of my life!

I cannot recommend Sam and his team at Kara Window Coverings highly enough! Brian in the store is…read moreknowledgeable and friendly. When Sam came to take the measurements he guided me in my selections. And when Julio came to install, he came super early per my request and was done in record time. Top notch service and quality. They are a gem in Tarzana!