So I don't know where to start. I guess I can say I am upset with myself that I did not come to…read morehesperia dental center sooner! Covid is something that is affecting everyone world wide and to come to a place and feel safe and secure is a plus on its own. They have great screening and hygiene measures in place from when you reach their door. You are greeted by friendly staff and they make the temperature and Sanitation process very calming! After check in process and PROPER covid procedures conducted I was immediately taken for X-rays. No long wait. The Staff member doing the X-rays was very efficient and gentle. Dr. Brust greeted me as soon as he saw me and I felt like I was at home. Dr. Is very informative on everything and I did not feel like I was in a boring lecture. He made sure to compliment and give constructive criticism on the areas that needed a little more attention. He answered all questions. He gives suggestions that might help in your busy schedule when it comes to proper dental care. From the moment I stepped foot until even now I do not feel like I was just another chart number/check cashed. I do not really write reviews so when I do I felt like this is an amazing place!! I will definitely return and suggest anyone that is looking for a dental place!! This is the one. You will not be let down!! Also by the next day the staff followed up with me with some information I requested and I was very pleased that I was not forgotten!!

First of all who charges customers before they receive treatment?…read more#Hesperia Dental Center. Who changes the contract you paid the $200 for by not giving me a cleaning and only giving me a polish? #Hesperia Dental Center It is only a week since I have been to Hesperia Dental Center. I paid $200 for x-rays and teeth clean. I was very upset that Hesperia Dental Center office wants to charge me $25 for EMAILING me a copy of my X-rays and it will take them 7 days to do so. I have never experienced a fee for any medical records hard copy and digital. I'm 84 years old with stage 4 cancer and they want to put me through a bone graft that is unnecessary. They want to pull my wisdom teeth which I have had all my life, unbelievable! Btw I witnessed them not only charge the couple the before treatment fee. Then come out to tell the ladies husband that they are doing a $500 procedure on her now. Husband was upset and said no we don't have the money for that. The dental assistant said they have already started. Wait, so now they change the contract because you have no way to back out. After I saw that I wanted no part of Hesperia Dental Center. #HesperiaDentalCenterunnessaryprocedure #HesperiaDentalCenterunprofessional #HesperiaDentalCenterdoesnotcarefortheirpatients #HesperiaDentalCenterunbelivable

Loved this Dentist and her staff. Unfortunately, I was informed that Dr. Debra Staudhammer…read more"retired" approximately mid 2026.

Great dental care here. My husband came here first because it was closer to home than our old…read moredental office. I didn't want to leave the old office because we were long time patients there and didn't want to go through the hassle of joining a new place. Our insurance changed so I decided to go with my husband to Viewpoint and I'm so happy I made the switch. Front office ladies are extremely nice and went above and beyond with their customer service. Dentist was great as well super friendly and efficient. Hygienist was also really nice she was talkative and genuinely liked her job. She also had some good music playing which made it such a chill experience. Very happy in our new dentist choice!

Let me just mention that I've had the biggest fear and anxiety towards dental offices/dentists…read moresince I was a child-- I know everyone says that, but it's true. My husband and I had recently moved to Victorville and I desperately needed dental care because of a wisdom tooth that was making its way out-- SO PAINFUL, I couldn't even open my mouth, apparently it was erupting sideways. Anyway, I took a chance on this dental office, it had the best reviews within my radius-- and wasn't so bad that it happened to be around the corner of our house. Excellent service from staff and doctor, he took the wisdom tooth out within less than 5 minutes and I didn't feel anything. After care was great and instructions were clear. After the wisdom tooth I tried to follow up with routine care and even had some cavities removed. Then we moved. I'm 100% willing to make the 50 minute drive though because I fear I won't find the same doctor, he never hurt me, I never felt anything pain, he was great.

So disrespectful! I had to cancel twice because I have a special needs son who had emergencies and…read morethis last time I canceled they said " call us whenever you're actually planning to come in you've canceled too much and you're wasting time" whoever worked today needs a talking to. What the heck was that!? HORRIBLE

Elizabeth is such a life saver! She's super sweet and answered every question I had about my dental…read moreprocedure

Well... I guess my Yelp review made it into the patient notes…read more After being a patient here for YEARS and having several less-than-great experiences, I decided to do something I apparently shouldn't have done ,give them another chance. I called to schedule a simple cleaning, and before I could even get past scheduling, I was transferred to a representative who wanted to know what brought me back after my previous Yelp review. Now THAT was unexpected. Apparently, the review was memorable enough to earn its own little spot in my patient history. The representative then proceeded to explain that they would appreciate it if, in the future, I brought my concerns directly to them instead of going to Yelp. Ma'am... I DID. That's the part that seems to have conveniently disappeared from the notes. I had already expressed my concerns after my previous visit. Nothing magically improved, and apparently the appropriate response was to keep doing business as usual and hope I simply forgot about it. Let's be very clear: Yelp wasn't my first stop. It was the destination after the actual customer-service conversation went nowhere. And honestly, the irony of a dental office being more concerned about what I write about my experience than what caused me to have the experience in the first place is almost comical. If you don't want unhappy customers leaving negative reviews, perhaps focus on creating experiences that don't inspire negative reviews. Revolutionary concept, I know. I also don't understand how a business can expect loyal customers to accept sitting around 25-30 minutes past their scheduled appointment time just to be seen. I didn't schedule an appointment for "sometime around 2:30-ish, give or take." I scheduled an appointment for a specific time. And let's not forget, my time is valuable too. After being a loyal patient for years, I would expect my concerns to be taken seriously, not for me to essentially receive a warning about where I'm allowed to express my dissatisfaction. The better response would have been: "We're sorry your previous experience wasn't what it should have been. We appreciate your loyalty and would love the opportunity to make it right." Instead, I got: "So... about that Yelp review... " At this point, I'm less concerned about the fact that they keep notes and more concerned about what exactly they're learning from those notes. Loyalty is a two-way street. Customers shouldn't have to beg to be respected, and they certainly shouldn't have to choose between being heard privately and being honest publicly. If your biggest concern after a bad customer experience is where the customer posted about it, rather than why the customer was unhappy, you've completely missed the point. Anyway... I came back for a cleaning and somehow ended up getting a reminder about my Yelp history. 10/10 for record keeping. Not so much for customer service. Also in the notes was it noted I didn't receive my refund for my appt that never took place ????

Went In there for a regularly checkup with my family, and one of my daughters went in to get her…read morebraces X-rayed and the male who was working in that area that day starting flirting with my daughter and making her feel super uncomfortable and asking inappropriate questions, all in all super unprofessional behavior. The next day my other daughter went in for a checkup and that same male worker started flirting with her and asking questions regarding my first daughter who went in. (Minors btw) I just think this is disgusting and disrespectful and lack of professionalism coming from a dentist. Because if you can't be professional while working there then maybe you shouldn't be working there to begin with. And I will be contacting higher ups because this is totally not right especially as a parent and hearing from your kids that they felt uncomfortable and being told inappropriate things. Take your business elsewhere or go in with your kids!!!

Such a wonderful practice! From The Main Doctor to his staff of Doctors, Techs, and office staff…read more Top Notch! Truly professional! Not Unlike the movie Spinal Tap, there aren't enough stars here. They should go to ELEVEN!! Truly life changing! Not to mention how helpful when you are in pain. Thanks everyone !

Update 1/30/24 10:35 AM. The manager Misty told me I HAD to take down the picture of the bullet…read moreholes in the windows. She said something about "signs that say photos are not allowed." That may be, I didn't take note. I was there for an extended time and I wasn't being discrete, nobody stopped me. I don't know what their issue is, I said I DIDN'T get shot while I was there. They are salty at me now, but somehow relatively comfortable with bullet holes in their windows, it's kind of a duality of man situation... New patient. Not too impressed. Impersonal. Appointment took almost 2 hours for 5 minutes with dentist. Dentist, Dr. Kim, was cool but nobody else was friendly or welcoming. Will see how it goes... The bullet holes in the window are concerning. But in Dexter's defense, I didn't get shot.

The only issue I have with this dental office is. They will reschedule you while you're there for…read morework you went in for. or call you and ask you to come later or earlier. Yet whn you have to reschedule if it's not at least 24hrs. You will be charged $35 They get busy I have to accept this. But I had an appt. They rescheduled me. Making me have to return. I have a family emeregency so I get chrgd $35

Glenn Dental is located in a beautiful, uniquely mirrored building in Apple Valley (with another…read moreoffice in California City). The architecture is beautiful, and the parking lot is large and accommodating. The entrance is accessible with a wide ramp and no stairs for anyone using a cane or wheelchair. Inside, the facility is pristine, almost looking like a high-end luxury spa instead of a dental office. The waiting area features a mixture of seating, including plush, cozy seating as well as unique clear chairs. The receptionist area is wide, and the staff is wonderful, consistently kind, and respectful. Even the bathrooms are unique with modern see-through sinks! During my first visit in September 2025, I was given a tour explaining their equipment sterilization process, and I was shown the different procedure rooms. As someone who deeply values transparency and honesty, this immediately made me feel safe. The hygienist, Cara, was amazing. She was incredibly gentle with a wonderful bedside manner. Her gentleness was not only a compliment to her technique, but it was a sensory relief for me. Over the next few months in late 2025, I returned several times for a crown, a filling, and a few quick, complimentary bite adjustments to resolve some misalignment headaches. The high standard of care was always consistent. I like to understand what's going on with my care, and I felt safe to ask questions about my treatment without ever being made to feel silly. However, my recent experience as a VA patient showed an issue in communication. After receiving automated email reminders in early 2026 stating it was time to schedule my biannual cleaning, I reached out to Glenn Dental to initiate the request. Because the VA Community Care authorization process takes time, I expected a wait. What I didn't expect was the lack of communication during that wait. I called Glenn Dental twice over the course of two months, once on April 6 at 1:43 PM, and again on May 1 at 12:36 PM, and left two separate voicemails to check on the status of my cleaning. Unfortunately, neither of my calls were returned. Ultimately, on June 8, 2026, I chose to stop by the office in person to follow up. Since I had previously contacted Community Care and brought my authorization number with me, I was able to successfully get scheduled. The front desk representative remained professional and apologized for the inconvenience. The explanation provided was that the VA Coordinator handles those specific callbacks. However, I thought a business phone belonged to the entire front office. When I left those messages, anyone could have returned my calls. Whether it was a system glitch, a tech outage, or messages simply getting overlooked during a hectic day, the ball was dropped. I understand that third-party approvals take time and that the office has to wait on the VA. If someone had reached out with a quick, two-minute courtesy call just to say, "Hi Melissa, we received your messages and we're still waiting on the VA paperwork, but we haven't forgotten you," it would have felt like I was seen and not ignored or overlooked. I consider that an extension of my care and dental relationship. I am grateful that Glenn Dental contracts with the VA to serve veterans like me, and I truly hope this communication breakdown was just an isolated blip. Because the clinical care and the staff have otherwise been top-tier, I still recommend this facility, I just hope to see their communication updates improve for patients in the future.

Glenn dental is highly recommended because of the staff and the dentists professionalism. The…read moredentists are very skilled and knowledgeable of what they're doing. I got my tooth extracted here and I didn't feel a thing . They have a very gentle hand (dr. Glenn and dr. Lee) . I also do my teeth cleaning here regularly and my hygienist is very good and she also has a very gentle hand. The staffs are kind and friendly and the facility are very clean.