Update 2:
Upon reading my review posted on social media, Valley Dental chose to continue to deny responsibility for their mistakes, deny that I was actually a patient there, and call my comments "hurtful, defamatory, and lies," when what I have said has been nothing but the truth.
Update 1:
Valley Dental reached out in an effort to negotiate how to resolve the situation. They offered to reimburse the out-of-pocket expense of one tooth, while refusing to acknowledge that work needed to be done to correct mistakes they made on another tooth. They offered to pay me the out-of-pocket expense of the single tooth if I agreed to sign a release and remove my review. Negotiations continued, culminating with an offer from Dr. Eaton, in which he sought to put the blame on myself for their mistakes, as I did not go into their office for a follow-up routine cleaning. Once I made it apparent that I would not be taking my review down and I would not be signing a release - it is clear there may be hidden issues with the other fillings they performed - all communications from Valley Dental ceased. I stand behind my original review 100%; the way they view and handle their mistakes, coupled with them attempting to push the blame for their mistakes onto me, compels me to warn anyone reading this to avoid Valley Dental.
(original review)
They were nice and all for routine cleanings, but they filled my cavities in a shoddy manner. I began seeing a new treating dentist, and after hearing what he had to say and from what I hear from their office, the new dentist was SHOCKED at the amount of overhang on all of the fillings Valley Dental did. Due to this, I now have to have one filling removed completely so they can get at and file down another. read more