Extremely caring group of people. From the receptionists to the techs to Dr. Piper, these people…read morelove what they do and love all of their patients! I've never been happier with the care my fur babies receive!!

It is a horrible place to take your pet to. They will make you run around to get prescription…read morefilled. I was there to get my cat examined and injection. I left 5 minutes and called in to see if I can get perscription. They wanted me to wait 24 hours. They I called in the next day to ask to fill a perscription. They wanted me to wait another 24 hours. So this place has a reputation to make you run around. Don't go there!!! Bad place. The vet Nicole Piper - simply doesn't care about taking care of her clients. It's all making money from pet owners. They don't have compassion for people's pet. It shows how they treat pet and the owner in this case/ I have heard of the complaints people have but chose to ignore and give them a chance. Trust me. Bad vet and bad place. The only way they can survive is because we don't have enough vets here. Seek out others : in Frederick, banfield, etc etc

Just moved to the area recently. Hillside got us in within…read morea few weeks and are very professional. Their website is easy to use to speed up appointment booking as well.

Thank you so much for the great caregiving to new family members Dipstck and Pistol. Especially Dr…read moreMastis an

Was nothing but sincere and caring when handling my dog. Had to put her down and they came out to…read moregive her the goodbye she deserved

Dr. Cleveland is a caring & great vet!! I have a very nervous large dog. The home visits & Dr…read more Cleveland make it a relaxed, no force, exam. They have everything needed including medication with them. The fees are so reasonable for home visits. I Highly recommend this practice. Never going back to vets office unless absolutely necessary.

We just rescued a puppy and he needed attention. We were able to make an appointment the next day…read moreand the Dr was wonderful. Our puppy is recovering and home.

To fix Dr. Reich's botched TPLO surgery......we just shelled out $4,700, part 1 of 2 part…read morecorrective surgeries being done this time by a competent surgeon NOT NAMED REICH. The second surgery, to be done in March, will be an additional $4700. So, I will be out of pocket at total of $9400 to fix his mistake. Add to that, the original $3,000, TOTAL IS 12,300 for at TPLO and then a corrective TPLO. Dr. Reich has offered no apology or compensation despite all the proof from real surgeons that he was clearly in the wrong.

I had my poor baby Dunn pass away on March 13. It was sudden and he had no known medical…read moreconditions. I found him in my back yard after 2 hours of being at Lowe's. Beforehand, he was playing and happy. Only 6 years old. So I was worried about my other dog... I'll get to that part after this.. I took my 6 year old pup Abbie to a new Vet Clinic (Not Countryside) today to get checked out. I got her blood work done, HeartWorm test checked, yearly vaccines that were due anyway, Lyme Disease check, and she had a limp Friday so we checked that out too and got her some anti inflammatory (he thinks it's a sprain). Last year Abbie had a tumor on her side. Without hesitation the Old Vet (Dr. Dibbern) told me that he needed to remove it immediately and send it off for testing. I was like oh okay yea, so worried that something was wrong! She went under anesthesia and $500-$600 later she was out recovering and waiting on results. It's was a fatty tumor, not cancerous. Today I had the new vet check out her new tumor and he told me that he can do a needle test to check the tumor to see if it's just fatty. The needle test was $27. I was like are you serious? My last vet said it needed to be removed. He said it's not wise to put dogs under anesthesia if there is another way. Dr. Dibbern has always had a sort of attitude but I never really paid to much attention. But Friday he was an absolute condescending jerk! When I took Dunn in who passed away, He didn't look at Dunn, didn't even look in his direction. He tried to tell me that he could have passed due to me not using the medications/ preventatives he supplies at his office! When I asked him if he could just look at Dunn he told me NO!!! When we were done the Tech said " I'll let you say your goodbyes before I put him in the freezer", Wow thanks for being so kind. This new vet told me about all the different preventive meds that are prescribed he offers that are substantially cheaper than the ones I mentioned were pushed on me. I was so mad! Countryside Vet was my old vet, and he should be ashamed of himself. After looking at his reviews over the weekend there are many others that have had the same problem with him! He does not have your pets best interest at heart! He is about the money. And when you ask him questions he is so Condescending and just plain rude!!! If you deny the most expensive meds he talks about how your putting your dog at risk! So this weekend I will be writing / reporting him to the Veterinary Board. Not only did he not give a s*** about Dunn dying, he put Abbie through a procedure that wasn't even necessary!

While these people seem to care about animals they lack the quality of service to earn any higher…read morerating. They do not train the staff how to handle animals that are nervous about being at the vets. The doctor seems obsessed with ears to the point that he will overlook other issues going on with the animal. I was not impressed after several visits and will not be returning after giving them a shot.

Our area is beyond blessed to have this wonderful and competent veterinarian. He is caring,…read morebrilliant and compassionate, not to mention his staff is fantastic.

I've always had great experiences with Shenandoah. The staff are super friendly and knowledgeable…read more I've had all of my pets spayed/neutered here and never had any issues. Two of my pets had dental work done and recovered well, also. It can be difficult to get them on the phone during the day, calling earlier is usually easier to get a quick response. Services are pricier than other providers but the care is worth it.

For his first vet visit since I got him, the staff were so patient with him and gentle. Good boy…read morehated the needles (he hissed at them) but once they pulled out the tube of yummies he was good. I went here because this is the vet everyone I know takes their animals to, and for a good reason.