Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

I have worn glasses since I was a young child. Seventy years and many prescription lens and frames…read morelater, I just picked up what is the best pair of glasses I have owned. Steph is the owner and she is such a friendly and knowledgeable and talented person, as is each and every person that is employed by The Village Eye Works, truly making for a perfect customer experience. You need to see the selection of frames in store to believe it. So many designs and styles and such a variety of colors, you will find what is just right for you. I was helped find a good frame and had a good conversation about prescription lens needs without being oversold features I wouldn't need. Ready for me in a few days for pick up they were Five Star perfect. I can say for certain I will never buy a pair of glasses anywhere but at The Village Eye Works!

We're in AZ visiting family, we were meeting them at Wildflower for lunch. The night before I had…read moresat on my glasses and one of the lenses popped out, I got it put back in but it wasn't right. I had planned to find a place after lunch, but when I parked for lunch I saw The Village Eye Works. I walked in and told them my situation, the very kind individual took my glasses and had them repaired and cleaned in less than 3 minutes. Based on this experience, I highly recommend them for all of your vision related needs!

A fantastic store!!!!!! As soon as you walk in you are so…read morewelcomed by the very friendly staff!!!!! Looking to help but giving you space to browse around!! The selection of frames are truly impressive! The people that work there pay attention to details which is what I look for!! Their lenses are fantastic!! From the moment I entered the establishment till I left was nothing short of a fabulous experience!! The staff was so patient, and I was there for hours and never felt rushed or not taken care of!!! I highly recommend them!!

Awesome place So many cool frames to choose from not especially cheap tho but worth it!read more

The optometrist here was very accommodating and helpful. I asked about Tom Ford frames and the…read moresales team just pointed me in the direction of the frames, but they weren't helpful. They said they did have frames in a catalog, but I have no idea if they fit my face. I know they can use measurements to determine if frames fit, but no. I wouldn't go back and the only reason for 3 stars is because of the optometrist. The Lenscrafters location in Macys at the Biltmore are very helpful. Try them.

I was seven minutes past my eye exam appointment and they canceled it. There was no mention of…read moreany sort of grace period in the text or when I scheduled it yet they decided we only give a five minute grace period for appointments. Overall, the attitude I got was " We don't care if you're a customer here or not"

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Following a negative experience with another eye doctor, I was fortunate to be referred to Dr…read more Lasee for an exam and fitting for hard gas permeable monovision contact lenses. My eye prescription and contact lenses are perfect. Dr. Lasee took took the time to know what I wanted and to provide a comprehensive exam and fitting. She cared about my eyes and my health. I highly recommend Dr. Lasee.

Had a fantastic experience at Eyeglass World! Kelsea's attention to detail and warm personality…read moremade all the difference, and Candice was super supportive. Plus, the doctor is incredible, top-notch team all around!

I got my glasses from them about a year ago went fine and so I wanted to get my glasses from them…read moreagain when in my prescription was expired whatever got a new prescription how to get new glasses. The lady took absolutely forever when I told her I was on a time crunch, kept trying to pressure me into buying things that I didn't need for my glasses kept trying to buy me another pair when I kept telling her I was just a broke college kid needing to see ended up making me pay $200 and added on all of these things that I didn't say yes to including insurance, which I never agreed to told her I was in a time crunch continued to take her sweet time making me late for work. I tried to call and see when my glasses are going to be completed. They don't pick up ever they don't answer their phone.

I have been a patient with this practice for many years. At least 15…read more I was diagnosed with kerataconus in my early 30s and no one in Flagstaff was able to take care of me. I was sent to a doctor in Phoenix who quickly referred me to Dr Maynard, who was an expert with my specialised needs. He was so amazingly excellent and knowledgable. I love the entire staff and have always had the absolute best experiences I was so nervous when Dr. Maynard retired, but Dr. Heffelfinger has continued to give excellent care to us and any nervousness I had about him retiring has vanished. I have absolute zero problem with driving 2.5 hours for my appointments. They are worth it and have always been able to work with my schedule. I cannot say enough good things about each and every person here. Best possible experiences ever!

I have been going here for 7 years. The last pair of glasses I had to take bake 3 times and I still…read morecan't see out of them!!!! I am so frustrated I went to Lens Crafters for the correct measurements for the correct vision in my glasses! What a waste of money.

Still the only eye glass shop for me after years of going there for my Jaques Marie Maje glasses…read more Jessica and Lisann are truly knowledgeable and really cool to work with. The optometrist there is super good also.

SUCH wonderful people work here. From the moment me and my partner walked in to look for some…read moreframes everyone was warm and polite. A couple months after our purchase my frames broke and Framed Ewe was excellent in assisting me. They have an excellent customer service and sales team. Shout out to you guys

Hello friends!!! I…read morewas looking for a new eye doctor and had passed Pearson so many times when driving down 16th street. I decided to call and see what the scoop was. During the call, all my questions were answered and they set me up for an appointment THE NEXT DAY!!! I came in the next day to see Dr Black, and WOW!!! The customer service was EXCELLENT!!! I was immediately greeted upon entry, quickly checked in and taken back for evaluation. Dr Black was super knowledgeable and expert level. He assessed me, performed the exam, and gave me expert advice and recommendations for my vision needs. The office Team, was top notch. I worked with Debbie, Courtney, and the awesome MARK and was treated like a VIP. From entry to exit, my experience was stellar. This is the level of customer service that deserves to be recognized. Thank you Pearson Eyecare Group!!!! Grade: A+++

This is my eye doctor for over 4 years. The customer service is always awesome. Definitely…read morerecommend them. Any issues they get you in right away. On my visit young lady running out of something in conjunction with her contacts and they gave her something to tide her over.

Great selection and latest styles of regular and designer glasses at many price points. Something…read morefor everyone!!! Friendliest staff and always helpful in finding the correct pair!!! Milla goes out of her way to make sure that you have the best experience.

This location is walking distance from where I live; so it's the location that I prefer to…read morepatronize. It's also helpful that the staff is knowledgeable, kind and exhibit great patience when dealing with their customers. During my recent experience I had to exchange my glasses for a better option, the Optician Miguel was fantastic with helping me and assured me there was no issue at all in doing this. When I went to pick them up John the Optician that helped me was adamant that Lenscrafters wants me to be happy with my glasses. With this years glasses experience, I will definitely continue to do business with the PV Lenscrafters store.