Tony is amazing very professional very caring and always attentive to the customer,yes it takes a…read morelittle bit of time to get medication but he delivers every time thank you Tony

They sounded pretty nice and all but they never delivered the prescription:(…read moreThis is the 2nd pharmacy that dropped the ball in Brawley and honestly I almost don't have words. They did say they would deliver by 7pm and hadn't by 6:30 so I called and they reassured me that they would be here any minute so I waited. Once again failed by a pharmacy. A strong work ethic and some sense of urgency goes a long way at any business and clearly this was not the case. Customer service is always #1 and they failed to provide it. Pharmacies need to understand that medication is a priority for people and if you fail then you shouldn't be in business. Get it together!!

Preferred Pharmacy has great customer service and the staff is always very friendly. They always…read morehave medications on hand and serve you within 5-8 minutes. In addition, you get notifications when your refills are ready for pick up. Customer service is SWEET!!!

Just found a great pharmacy. Everyone here is very nice and they are fast, knowledgeable and…read morewilling to help. Had my prescription in less than 10 minutes. Explained the price before it was ready and how much my insurance would pay. They seemed to enjoy their work and believe me it shows.

Horrible service, Too bad we can't give negative scores and have places like these closed down…read more They do not care if people get there life saving medications or supplies. Staff is rude and lazy.

I agree with the only review on this business. They must have the laziest employee that could be…read morefound. My wife's prescription from the doctor had been faxed over to the office the week before her follow up visit. She had surgery on both feet and could not walk so I needed a wheelchair. I was given a list of what was required when I went there hoping to be able to get her a wheelchair. I sent the information to the surgeon's office so that they could provide the requested information and I could get her a wheelchair before we went to her appointment. I'm also upset with her doctor's office because they didn't let me know that the information had been sent so I could follow up and speed the process up and the employee from the business did not follow up once he received the information from the doctor's office so that he could tell them they needed additional information. His excuse is that he has a lot of requests to handle and that he had not looked at ours. If he got off his cell phone and did some honest work maybe the business would be better. It appears that the owners, Nicole and Andre Pharmaceuticals, Inc. from Whittier either don't care or trust that everything is going well since they no one has complained. I have the number to their Whittier office and you can bet I will be calling to speak to someone. As a side note, the other supplier of medical supplies is almost as bad as this one.

Molly and Theresa were extremely welcoming and helpful in getting the perfect chair to fit through…read morethose narrow hallways or doors, they have plenty of options from electric to manual chairs and scooters . Whether you're looking to purchase or rent , the have both options available .

Very experienced staff. Helpful in evey way. It's amazing the offerings they have for health and…read moresafety at home. Good parking and a spacious store. Have had good experinces here. Highly recommend!

Vanessa is the best. Going through Lincare for supplies is terrible. When I had gone through the…read moreYuma office they supplied my needs but when out of the area they will not send me any supplies, I had to buy my own supplies.

Awesome business, got an electric wheel chair from there they are very knowledgeable and…read moreinformative on the products they carry. Highly recommend

Everything was awesome! The employees, the products and the location....i recommend arc Positive…read morefor your in-home medical supplies and equipment.

This small local pharmacy is truly one of a kind. The owner goes far beyond what you'd ever expect,…read moretaking the time to genuinely care, listen, and help--not just rush you through a transaction. You never feel like a number here. Whether it's explaining medications in a way that actually makes sense, helping find solutions when you're in a bind, or simply showing kindness when it's needed most, the level of care is unmatched. It's clear this pharmacy exists because the people here truly care about their community. In a world of big chain pharmacies, this place is a gem. I'm beyond grateful to have a pharmacy where my family and I are treated with compassion, patience, and respect every single time. Highly recommend supporting this local business--you won't find better care anywhere else.

They are good at having prescriptions ready in a timely manner. The pharmacist gives good advice…read morewithin the parameters of his licensure. Everyone there is friendly and as helpful as possible

My husband is a stroke survivor who is learning to walk safely…read more We owned a simple Drive rollator whose wheels were no longer willing to work. I looked for a shop to maybe repair the old thing and on July 1, found ZMI. Zane and Jenna brought out some ideas while emphasizing that both repair and replacement were available to us. Drive, being the big supplier of wheelchairs and mobility aids, has several products to consider between the old silver hospital walker and our new ByAcre carbon tripod rollator, which is far too light for my husband's current level of skill. He nearly fell when making a turn using this lighter one. Zane at ZMI showed me the available four-wheeled rollators once I decided to replace our current model. We were able to pick up a Drive Nitro model a few days later. Communications and the ordering process were great! The new Nitro is so much lighter and easy to fold in order to lift it into the car. The seat is comfortable and there is a big mesh bag for carrying your possessions. Weight limit is 300lbs. Jenna is so helpful and had even brought the old heavy dinosaur in to the shop and then loaded the new one for me. Now, when my husband walks around the house or out and about in town, he can't stop telling me he is amazed with the Nitro's ease of use. Yesterday he stored his brownies and other pastries from TKB Bakery in the bag and he guarded them from predators like me! I had not imagined there would be a sales and repair shop for us but I am so glad we came to ZMI first. Directions: ZMI is rather behind Agua Caliente Casino and between CA 111 and Gerald Ford. Be very careful when looking for the ZMI shop on Perez Road. I prefer to come in from Cathedral Canyon, which is just north of the theater plaza, instead of via Date Palm. If you take a left on Perez from Date Palm it's very difficult to find plus you have to take a left turn with cars buzzing around the corner on Perez. The office signage is "Vessco" and ZMI is not greatly visible from the eastern end of Perez plus it is on a bend in the road. The industrial park is in the same section as all the art galleries and printers/framers. We are thrilled we now have this connection and a great resource for sales and service. Thank you, ZMI!!

We had a mixed experience with this company. The pickup process was smooth, and the customer…read moreservice team was friendly and helpful. However, we ran into issues with the scooter during use. We rented it for my father-in-law to attend Stagecoach and made that clear during the reservation process. Despite that, we received a call on the first day saying they were unaware it would be used at the festival, which was frustrating since we had discussed it beforehand. Ended up being confused with another customer. The scooter did get him from the handicap parking area into the venue, but it consistently lost power afterward. We had the key off and stationary the entire time, but by the end of each day, we had to push him most of the way back to the car. We made sure to fully charge the scooter every evening, yet the same issue happened each day of the festival. We did inform the associate when we returned the scooter. While the initial service was great, the reliability of the equipment didn't meet expectations, especially for an event like this.