The red head chick at the counter is the rudest person I have ever encountered. I said hi. Wouldn't…read moreeven look at me. Asked about vapes and she wouldn't even look up off her phone. Rude af I just said ok then nvm. Too bad it's a super cute shop with some dope items.

Reasonable prices, great customer service, always friendly & helpful!…read morePlus 2 dedicated parking spaces right out front

Do NOT buy from this shop. Janky business practices. Most of their butane is not full. Back when…read morethey had vape juice it was all old and brown. When I brought it back in to show them they tried to convince me that's how it's supposed to look. As if I'm dumb and never seen vape juice get brown after sitting around for months. There are better shops to buy from.

Super nice/ personable employee here and huge selection! I highly recommend this place!read more

Was a bit nervous coming into this shop because I haven't been in a while. They used to be quite…read moreexpensive but I was pleasantly surprised about how reasonable the prices are. It's a bit sad that I didn't see as much hand blown but it was worth the look and went home with a new piece. Dan was extremely sweet and really helped us out; we will be back in the future. Thanks!

Absolutely outrageous pricing. Never in my life have I seen such a rip off. $30 for a simple glass…read morepipe? Do better.

I didn't know this place was here. Lindley and Saticoy is not a bustling commercial intersection…read more This is easily the closest smoke shop to me. The place is clean and well-stocked. The manager was friendly. This shop has a better-than-average selection for those of us who roll our own. Several brands of loose tobacco - not just Red River, but including American Spirit. I bought a box of Zig-Zag tubes (which I had never seen before). If I fall behind on rolling my own, I can get a pack to fill the gap for less than $8. out-the-door. 5 stars ++

I came to this smoke shop purchased a strawberry and cream elf bar disposable vape and the battery…read morewas staying on to long and with only a couple hours the flavor tasted burnt. The owner was unwilling to do a replacement of my item and offered me a 40% discount to spend more money on an item sold in there shop. I personally do not recommend this shop to anyone there super unprofessional and have no concern for their customers I will never support there. Business as I was dumbfounded at there choice to not refund the sales associate was rude with me and said I was waisting his time as I was writing this review in store after he spoke with owner and owner decided not to refund . Thanks , Anthony

Great Prices! Large Variety!…read moreSuperb Service! Customer service is on point. Lex never rushed me to make a selection and was very knowledgeable of the products!!

This place has everything you need... And more! Stefanie, Kathy, & Lex are all great and will give…read moreyou their honest feedback. Great service, great selection. Great smoke shop in the valley (reseda)

They are amazing and take there time helping you find the right product. They take time to hear…read moreyour feedback and thoughts. All of the employees are extremely kind and attentive. I'm disabled and they always come from behind the counter to help me . I have a little Frenchie named Tootsie aka Rosie and they always come from behind and give her so much love . They have a little bit of everything it's like a Disneyland for an adult or even like a kid in the candy shop or even a toy store . I definitely will be coming back once a week. That's my adult down time . Hope everyone looks at the reviews and pay them a little visit . They even have body jewelry , incense several different kinds, bongs, t shirts sweatshirts backpacks , and even candy, sodas , and even water highly rated a 5 star for me . Value also for your money . Thanks from all of us

The best smoke shop in LA with largest variety and amazing customer service. Prices are pretty…read moredecent as well.

I hate to do this, but I came in today to buy a vape and then I ended up purchasing two. The person…read moreyou see in the picture is the one who assisted me (more like hindered me.) he told me to open the packages and test them to see if they work I was on my lunch break. I had time to spare so I did as he suggested. One of the vapes worked no problem there the second one did not work. It seemed that the battery or charge mechanism defective. The clerk asked to see the item and wanted to charge it. I said sure he charged it for about a minute and it still did not work. I asked for a refund or exchange and he said no, he won't do that. there is some back-and-forth as I continued to impress upon him my lack of faith in that product once it was " charged " and if I left home and it was not able to keep a charge, I was out of luck. I paid for a product that was defective so I must get a refund or an exchange for a product that works and he continued to say no. there is no information about all sales are final or buy at your own risk. Why would he have me try the item in the first place if he was just going to not Offer any recompense for a defective item. What he did is illegal.the people behind me said this clerk is like that, difficult and give people a hard time. I asked for a receipt and I left once I got that. all I request is a refund or exchange for an item of equal value because what he committed was THEFT! There may not have been a sign posted so I am saying it here : BUYER BEWARE

I like you guys and I like having real cigars around the corner but if you keep closing 15 to 30…read moreminutes early I'm going to start taking the bus down Reseda and buying my cigars at my next favorite place. Today was the straw that broke the camel's back. I walked over to get three more cigars and it was exactly 7:42 pm and your doors were closed again. If you advertise being open till 8:00 pm., that's what I expect

Theyre so friendly and their prices are amazing. Any flavor i need and they dont have, they always…read moreoffer to bring it over and let me know to come get it. Not every smoke shop does that. I really recommend them

These guys are great! Top notch customer service. I am honestly impressed how well this shop is…read moreran. Ash has the skill set and knowledge capacity of running this business effectively. They have a huge selection of products. The atmosphere is very welcoming to everyone! Very reasonable prices indeed. This is my go to smoke shop, I do not go to any other smoke shop besides InDaCut. I highly recommend!