From beginning to end of the process, every step was professional , employees referred to me by my first name I felt like family. The employees kept in touch with me daily informing every detail was mastered on time. I feel the overall experience was not stressful and was pleasant . read more

Valley Wide Collision Specialist - Body work on door and replaced trim - Body Shops Near Me - Hemet, California

Such an amazing experience there I'm very impressed with the new ownership. They get everything done the right way and go above and beyond for every customer! read more

I highly recommend valley wide collision for your car needs! When I had the unfortunate experience of getting rear-ended, taking my car to them for repairs was a breeze. The staff was not only friendly and helpful but very knowledgeable and kept me in the loop at every step. read more

My experience here was very welcoming very good customer service all my worries we're taking care of And in a very timely manner I will definitely be using them for future needs The owner was very nice and even gave us something to drink while we waited for the car to be driven out thank u Fidel read more

Great customer service and super informative. I wasn't too sure where to go for a trusted mechanic, but they've always taken care of my car. Clean shop, good vibes. Walked away VERY happy with their work & will continue to go back. read more

This shop is great. Owner was very helpful. Workers are very nice. If you need services here you are in good hands. read more

Valley Wide Collision Specialist - Body Shops Near Me - Hemet, California

Tina shattered my windshield and refused to pay for it after admitting it happened because of her doing. This is an awful shop. Never go here. I mean NEVER. I brought them around $15,000 dollars and she could not find it in her greedy heart to fix my windshield, which she quoted 300 dollars. Never come here, they will shatter your windshield and act like you're the crazy one. read more

Valley Wide Collision Specialist - Body Shops Near Me - Hemet, California

I am very dissatisfied with the work that was done to my vehicle. I asked Tina if they do Dent repairing and she had the worst attitude when i asked her like she didn't want to do her job but i still trusted my vehicle going here. came back to pick it up and it had more dents then when i dropped it off ?????? read more

While driving home from and nice day at dog beach in S.D., I was rear ended. Unfortunate, but, it's So Cal freeways! So, I chose Valley Wide Collision from the possible paint and body shops for the repair. What a pleasant experience it was doing business with the nice people. My care was perfect when completed and I was so glad I chose them for the job. I would recommend this shop to anyone looking for a solution to their paint and auto body repairs. read more

Valley Wide Collision Specialist - Rear bumper, muffler, and body damage. - Body Shops Near Me - Hemet, California

See all

quality work. Took longer than usual because a part was back ordered. They gave me $50 off my deductible because my car rental time went over 30 days and I had to start paying. read more

If you go to this place be sure to take. EVERYTHING out of your car that can be lost or stolen. They will say they will replace it, but all you get are empty promises. Lies,, lies and more lies. read more

I have taken many vehicles to Valley Wide C. They have been amazing with every vehicle. Very friendly and professional as well. Would absolutely recommend! read more

I have been here a couple of times over the years. My Kia Sportage SUV had rear bumper damage from a fender-bender. The repair work was excellent and completed on time. You could never tell it had been damaged. Brett was great. All the employees were pleasant and helpful. Thanks Chris W read more

I damage the rear bumper and backup light on car. I was able to get a quote within few days. They are so nice and did great work on my car. They fixed my bumper and it looks brand new. I would highly recommend Valleywide collision specialists. The do wonderful work!! read more

Love this place! Great customer service, very informative and fast. I had an issue with my front bumper. I was a walk in, and they came out gave me an estimate along with a time frame it could be done. I was in and out within a day with AMAZING results! Btw I went to 3 other body shops before arriving here. Each other shop quoted me 10 times the price I paid here. read more

Valley Wide Collision Specialist - After - Body Shops Near Me - Hemet, California

See all

This place is not professional. Don't bring your cars here. Tina promises to have your car ready and quotes for a price then raises the quote and then you receive calls that your car will not be ready when promised. They expect payment and don't deliver the job when promised. I will never do business with these people again. Not reliable. Not punctual. read more

I highly recommend this place. I had to take my car there for a Back bumper replacement after a rear end accident .Great Customer service from finish to start. They offer free qoutes & estimates . From the start Tina was very helpful and attentive to my needs. The rental company I was assigned was very unorganized and inconvenient . She made sure to get me in a rental ASAP . Im very grateful for their service. Plus, their work was impecable .My car looks jus like New (: Thank you read more

I went to this shop to have a spoiler placed on my car and was informed they could do it. The lady Tina even told me there was another WRX at the business next door that they've worked on. I was promised it would be ready in 1 day and was then given the run-around. I was told they were going to start working on it the day it was supposed to be ready. Then after calling to see if it was ready, they told me parts were missing. I told them the box had just been delivered to me from the dealer and all the parts should be there. Still, I never received a call back and I had to keep calling them. Finally, on the following day, I called them that morning and was told it would be ready by 5pm. I arrived at 4:45pm and it still wasn't ready. Ended up waiting an hour to get my car, then a part was missing, and they refused to pay to replace it. I would NEVER recommend this shop. The staff is very unprofessional, they have several cats in their office, the smell was horrible. Since I was referred to them, I went ahead and let them do the work but had to do everything outside because their building had a bad smell. I wished I would've read the other reviews before I went here. read more

Had my truck in for repair They did a fantastic job had the truck back within a week. Could not even tell there was a scratch on it

I would give this million stars OMG this repair place is amazing they are the best in town.....Tina and Israel is the sweetest they take good care of me. They will be sure to take excellent care of your vehicle before they release it to you. Look no place further if you want the best repair for your car. They are all good people and they treat customers with respect I love this and wouldn't go anywhere else. Thank you Israel for everything and Tina for taking good care of me you guys are the best of the best in town :) read more

I signed up with Mercury Insurance, and I went here for photos of my vehicle (required for new insurance). This location is very organized. Tina , from front office, when out of her way to explain some matters of concern to me. I appreciate her professional attitude ( thorough and kind attitude). As a disabled senior, I need a little more help. Thank you Tina. read more

We often complain about bad and subpar service at businesses when we feel taken advantage of or under served. We rarely post positive experiences we receive from businesses. This is exactly why I wanted to take a few minutes out of my busy day just simply to say thank you to Valley Wide Collision for their professionalism and personal care I received (for the 2nd time) at VWC. I want to give a personal thanks to Tina for her help. I'm a very difficult person I'm sure to please, especially when it comes to my car, but VWC made her look good as new again and stayed in communication with me throughout the repairs. I would recommend VWC to ANYONE looking for auto body repairs. You simply aren't gonna find a better repair center in Hemet or San Jacinto. These guys are the best!! Thanks VWC !! read more

Thank you valley wide . Our truck looks just like new. They did a great job and handled all the insurance paperwork . If you are in need of body work this is the shop. read more

We have used Valley Wide Collision 4 times and every experience was easy and pleasant. Thankful to have a nice reliable place to depend on. They deserve more than 5 stars. read more

**disclaimer** My name is Kaylyn- I don't have a yelp account. Posting from a friends established account so that I know it's seen. It's easy to get a decent star rating when you live in a small town with lots of family and friends around to help promote the business. I learned that the hard way - so I hope if you're looking for a good quality auto body shop based on reviews- read this thru and thru. I got rearended on the freeway on 09/04/2018. They hit me hard enough to push me into the car ahead of me so I needed both bumpers and my exhaust replaced. I have a Subaru WRX, and my car is my pride and joy. So right away I was heart broken. I based my decision for this collision center on the reviews that I had seen. 4 stars- seemed like the cleanest and best in town. Right away they arranged a tow and got my car to their shop. I let my husband take over while I focused on month end at work. They gave us an estimated 10 business days until my car would be ready. Perfect- my insurance only covered up to $400 for a rental anyway. Car was towed in 09/05- an estimate was sent and approved by my insurance on 09/14. My husband got a call around the 24th that my car was done and for him to come check it out to see if it was acceptable. My husband called me while I was at work and told me how horrible it looked. He wouldn't even look at it because he knew I would flip my lid. The bumpers didn't even match my car. They chipped the quarter panel during assembly. And Mark (the shop estimator) simply gave him the option to take it as is- or he could "request" for a paint blend since it's such a unique bright red. Obviously this was unacceptable and it was requested to be fixed. When my husband left the shop on the 26th he told mark to blend it. He said he didn't care if the insurance denied the request or not - blend it and make it match, we will pay out of pocket and fight the fight with insurance later. October 1st rolls around and my car still hasn't even been touched. Now I'm pissed. My deposit and entire allowed balance for a rental had been used up and I was stuck paying out of pocket for the rental just waiting for my car to be done. So I finally took matters into my own hands and dealt with Tina (shop owner) myself. Tina sent my insurance an email (because apparently the request was denied which is why they didn't do it EVEN THOUGH we said we would pay out of pocket.) So Tina takes over and promises me that it will be ready on Friday October 5th. I told her to have it done. With or without insurance approval- I will pay- I just want my car back. I leave work early and show up October 5th around 4pm and my car HASNT BEEN TOUCHED. STILL!!!! Mark comes out with a smirk on his face and absolutely 0 answer as to why my car wasn't done. I demand to speak with Tina who explains to me that she was sick for two days and doesn't know why my car wasn't done. And then proceeds to say that the blend was originally denied and just recently approved by insurance so they can proceed now. I blew up about how she lied, didn't honor her word, and screwed me into paying even more on a damn rental. Tina insisted that my insurance agreed to pay for my entire rental- which I knew was a lie so I called my claims adjuster on speaker and had her tell Tina directly right in front of everyone that they weren't. She blatantly told Tina that the timeliness was on them and they should be responsible for rental expenses. I'm am enraged at this point because of the measures that I had to go to prove these people as the liars they are. I have my own beef with my insurance company - trust me. But I specifically told Tina AFTER my husband specifically told Mark a week prior to GET IT DONE and WE WOULD PAY. Nope. Nothing. So once again- I have my shit box rental that IM PAYING OUT OF POCKET for another 3 days until my car is ready. Tina understood my frustration and agreed and I quote "this is a $6000 job, if I have to pay a $100 for your rental then I guess I will" So let's fast forward to earlier today when I pick up my car. My bumpers match- it's a miracle. Tina comes out to look at it with me while mark gathers the paperwork. Tina disappears and I go inside with mark and he explains my bill to me. (Had to pay my deductible) I asked about my rental. Mark goes to ask Tina and Tina was too much of a coward to come and speak to me directly so mark comes back and says that she hasn't heard back from my insurance about clarifying the rental coverage so they wouldn't be covering it but "you can contact your lawyer if you'd like" as if it was some sort of joke. Jokes on you, ValleyWideCollision. I've paid my dues, including $669 for a rental, but it's not over. Choosing this place based on reviews was one of my biggest mistakes. Tina I hope you are ashamed of yourself and mark with his smirky little attitude. I am a Subaru enthusiast and my husband is an off-road enthusiast. We will make sure this experience is known and heard all over town. read more

Where else can you go and get your car fixed in less than half an hour. I know, sounds too good to be true, but it happened to me for a minor repair. I had backed into the open door of my sister's car and the door wouldn't close. This was just before my leaving town. It would have "grounded" her and I wasn't sure what to do. I called my mechanic and he recommended Valley Wide. I called a friend who had recently had repair work done and he recommended Valley Wide. So, I drove the car to Valley Wide. I was bracing myself for a huge quote and a distant repair appointment. The young lady behind the counter asked me the problem. She inspected the door and said that it didn't look like I'd broken anything. She then said she'd charge me for an hour or two, if more time was needed, and did I want to wait for it. I was shocked that they could take me on no notice. Of course I said yes and went to the lobby to wait. Less than half an hour later, the car was done at the rate promised. What a relief. The adjuster and the mechanic both accompanied me to the car so I could inspect the door and to explain what they had done to fix it. This is exceptional and personal customer service. The shop has a very large parking lot and looked very clean, unlike most other body shops I have seen. To me, that shows they take pride in their company and respect for their customers. My experience was for a minor repair, but I would expect that they'd handle any repair in a fair and expedient manner. Obviously, I'd recommend this shop. read more

The worse service you will ever get!!! It's like everyone that works there doesn't give a flying crap about you. It took them 24 days to fix a little finder bender. When they quoted me 7-10 days!!! My sister flipped her car and it took only 11 days to fix at another local shop. explain that !!! Then when the car was finally done they had the nerve to tell me oh we can't give it to you yet because your insurance hasn't payed us yet they sent a check in the mail and we are waiting for it still. Come on really quit playing games and give me my car!!!! read more

They fixed our truck a year ago and the paint was peeling on the bumper from not being done exactly right, and they fixed it free of charge. that's good business. Thank you! read more

I used to have so much love for this place... I have had 3 cars done here, my family comes and gets their cars done here but after seeing their customer service with someone who has been coming there for years... I doubt I ever return read more

First of all they had my car for a month and I still don't know how much it would be to fix. Then while These people had my car and while it was in their 'My car was broken into (smashed out window ) and then they stole my Bluetooth Touch Screen stereo DVD player.... I ask them what they plan to do about it and the lady at the front desk says we didn't have your keys... Well thanks for calling me 4 days later, and after the incident to tell me you didn't have keys.... Small claims court here we come And to add on to it when I picked it up they just left it unlocked... Gotta love this place and their customers service read more

Absolutely terrible! I got in a car accident in February and took it right in, they took forever to finish. I received it and immediately it broke down. I had to get it towed in Winchester and had to pay out of pocket for the tow and I was not reimbursed until I picked up the car the second time. I picked it up the second time and there were still problems, I didn't have it for even 8 hours before something was wrong with it both times. They're excuse was that they didn't do ANY of the mechanical work on it, they sent it out to another shop for that. I specifically went to this place because I went in and asked if it was a full body shop that did mechanical work as well, I was told yes. They sent it to the dealership and it needed an entirely new transmission. THEY GAVE IT BACK TO ME WITH A SCREWED UP TRANSMISSION! I was also given my car back with a chip in the window and they told me to just talk to my insurance they should take care of it, even though Valley Wide Collision should fix it considering it was not there prior to taking it to this horrible establishment. They brush everything off as if it were nothing, it is like they don't give a damn that their service is terrible. Although they are not the ones doing the mechanical work they are responsible for giving me my vehicle in a working condition, especially because I had no clue they were taking it another shop. I have had my car for a week and I have to take it back again because it is still screwed up. More than likely I am taking the vehicle to a place that will ACTUALLY fix it. ABSOLUTELY DO NOT RECOMMEND. If I could give them negative stars I would! read more

They did an excellent job fixing my car. My car looks and drives wonderful and they got my car back to me quick. They kept me informed and handled everything through my insurance so I just had to drop off my car and pick it up nothing else. They went above and beyond my expectations. read more

I am a return customer and have been to see Erik and Tina twice now to fix our vehicles at Valley Wide Collision. Each time has been a very simple and easy process. Erik takes the time to communicate and call to let me know what's going on with my vehicle, and I receive emails with the breakdown. I would return again, and highly recommend this company as they make you feel confident you will get your car back as it was before! read more

These guys are awesome!!! My Car Dealer had my car for over a month no I am not kidding!!! and didn't fix the problem, had me almost believing I should just junk my car and start over, especially with the outrageous prices they were trying to charge me. So I towed my car home not knowing what to do, then I found Valley Wide Collision and now my baby is back alive lol. They had no problem fixing my car in a timely manner and the prices just couldn't be beat. Valley prices were shockingly reasonable I'm thinking in my head yeah right this has to just be the quote, the real peach will be the finished price like always. Nope the quote they gave was very close to the final bill it wasn't just something pulled out of thin air, there was no gasp or any shock induce heart palpitations when the final bill came like at most places. The Communication was great I was always aware of what was going on and where they were in the process of the job, and not just at home like have they even started on my car. They show concern with their customers satisfaction from the start and after repair follow up, Yet my Dealership has not reached out to me once since I towed my car home lifeless. With All that said I highly recommend Valley Wide Collision if you're looking for quality work done in a timely manner and very reasonable price. read more

I am so dissapointed with the service i received at this place do not take your car there theyre a bunch of rip offs n money hungry people never again they had my car for almost a month n kept givin me run around when it came time to pick up my car not to mention so unprofesional and never returned a phone call but when it came time for me to pay them they made sure to take my money the owner tina claims shell help you but at the end of the day shes just in it for the money not for her customer how does a 2000 $$ job turn into a 6000$$ job rip offs careless n incosiderate and theres so much more but iam done cause iam gettin mad all over again.. So they get no stars from me,,, read more

Amazing body shop. Always do a great job and Tina and staff are so friendly. Highly recommend them. Get the job done fast and with great results. Have fixed both my Honda's. I have never had to worry about getting the work done right and always easy to deal with. Wouldn't go anywhere else. read more

Im making this short and sweet. My wife has dealt with Valley Wide Collison for many years. This is my first experience with them. They repair my vehicle to new condition. They have high quality standards. I brought it back for some small details. They have accommodate my every need and want. Very impressed. Remember insurance company are hard to deal with. This is way Valley Wide Collison are called specialists. That is in every sense of the word. Thank you all at Valley Wide. These guys and gals are awesome. read more

AVOID AT ALL COST **update** They do not have a certified technician to work on hybrids, they are not allowed to touch the hybrid battery. This was not disclosed when we brought up the battery issues. Very disappointed in this shop, the owner (Tina) has no sense of customer service. She is very rude, disrespectful and is manipulative. My father dropped off the car about a month ago, Tina (the owner) took down the information about what was wrong with the vehicle which included battery issues. Israel was very helpful during this time. Please note that I knew nothing about the vehicles condition, I knew my father was having issues with the battery but was not aware it started happening after the accident. Tina hands me the paperwork and tells me about the battery issues. I called my father after and found out that was something they were supposed to look at but obviously didn't even check. I call Tina to ask what happened and she pins everything on me, when I ask her what was written on the paper when the car was dropped off she proceeded to tell me that she didn't know because she didn't write it (keep in mind she was the one creating the report at drop off). She became very hostile when I asked what they did to check to see if the battery had been tested/checked since my dad had informed them of the potential damage. Again her response was she didn't know. I asked her to call me back when she checks and refused to do so. I will be escalating this matter. A thorough inspection should have been done which they obviously neglected to do thanks to the lack of communication on the owners behalf. AVOID THIS COLLISION CENTER AT ALL COSTS 0/10 read more

This place did an amazing job! The staff was very friendly and helpful and my car was done fast! Eric went above and beyond and provided great customer service :) read more

I can remember when customer service was paramount in virtually every business. That is not true today, so I was really surprised to avail the services of Valley Wide Collision Specialist. Co-Owner Tina immediately stopped what she was doing and inspected my car when I arrived. Her assessment of the damage and esoteric knowledge of the repairs required was most impressive. The price she quoted was reasonable so I made an appointment to bring the car in. On that day, today actually, Tina again looked at the car and confirmed her previous diagnosis. When I returned to get the car Tina was in the shop so as I waited Erik came out of his office and we had a pleasant conversation, sports actually. When Tina came in she took me to the car for my inspection and I could not believe how well it looked. It was if there were no damage. But Tina was not satisfied and insisted that a few small black marks needed to be buffed out - by her! She drove the car to the finishing department and personally buffed the marks out. I paid the quoted price and left feeling quite satisfied with their service. Check that, I was very happy not only with their service but the comportment of the owners. Tina and Erik are very nice people to do business with. They wanted to be assured I was completely happy with their work. So I will most definitely recommend Valley Wide Collision Specialist to anyone requiring their services. The price was fair, Tina charming and quite knowledgeable, Erik pleasant to speak with and their work outstanding. read more