From my pre-op appointment to the day of surgery, every single staff member I interacted with at…read moreDoctor's Hospital was exceptional. Everyone was kind, informative, patient, and genuinely caring. I had never been to this hospital so I wasn't sure what to expect but they took the time to answer my questions, explained everything clearly, and made me feel very comfortable every step of the way. Having surgery is stressful, but the entire team made the experience as smooth and positive as possible. I am so grateful for the excellent care I received and truly appreciate the compassion and professionalism shown by everyone involved. Wonderful hospital and an outstanding staff. Thank you for taking such great care of me!

Sister was transferred here from Manteca ER to evaluate whether she needed immediate back surgery…read more Her MRI proved she has multiple issues that are pinching nerves to the point of making her pain unbearable while also making part of her legs weak and numb and almost unable to walk. She was admitted and was given a pretty good regimen of pain medications and steroids to help with the pain and inflammation. Social Services came by and said to tell them if she needed anything before she left. Staff and services provided up to this point were good. For the first two days she was there they said she didn't need surgery right away and it was more of pain management at that point. She was told she was going to be discharged on Monday. Here's where my opinion changed of this hospital. Monday comes and my sister calls me in a panic, crying saying that they scheduled her for surgery on Tuesday and that she didn't even get to ask any clarifying questions or even what procedure they were doing since she had separate issues in her back. The doctor dismissed her questions, including the fact that he didn't see something on the MRI that at least 10 other doctors have seen and said needed to be watched, possibly removed. It is a growth on her L1 that has grown by over a centimeter. He claims he didn't see it so shrugged it off. So, when my sister called me she was crying saying she felt bullied into have a surgery now that wasn't even deemed an emergency (and it was out of network for her insurance, which was also of great financial concern). I told her they couldn't bully her and she has a right to choose which doctor performs any surgery. Once they heard she was not getting surgery, the attitudes of the staff and doctors changed. Social services never came back to assist with her needs, the doctors told her they were going to send her home with pain pills yet they didn't send her home with any prescription. not even a taper dose of oral steroids after days of IV steroids. She was considered a fall risk for obvious reasons, yet NO ONE bothered to have anyone get a wheelchair and roll her downstairs to be picked up. She had to walk while still weak and in pain. They discharged her within 20 minutes of her telling them she didn't want surgery there. It takes me 40 minutes to drive there so she was just wandering trying to find somewhere to sit and wait for me. Before we even got home, the doctor sent over a bill online for her services. first of all, very rude, second of all submit it to insurance, dummy. We aren't paying it. Once they realized they weren't going to be making money off of an out of network non emergency surgery, she was treated like trash which I find highly disturbing.

I had knee replacement 3 months ago. I experienced wonderful service and great care by all the…read moresupport staff. I highly recommend this hospital.

EMERGENCY DEPT. Took my partner in to er high fever cough and trouble breathing for 3 months now …read more The emergency room dr Mr p. told us he's just an emergency room doctor he doest't solve problems with patients, he said he just keeps people alive . Which should be concerning to all civilians who come in and get treated at this so called " better quality facility" . They took xray the dr. told me he didn't see anything in his Xray. Well we received his results online from memorial and it stated Hazy bilateral pulmonary reticular interstitial opacities, which are nonspecific but may be seen with interstitial pneumonia in the appropriate clinical setting. On his discharge paperwork they diagnosed him with acute bronchitis only because I told them he's had bronchitis several times this year. So basically it was a waste of time going there . If doctors don't have any answers then who do we go to for answers? I guess we are all better off researching ourselves on Google. All these so called "superior " hospitals are supposed to give better patient care than the other hospitals but apparently they are all the same except you pay more out of pocket for this type of healthcare.

The receptionist and the person (Ambra) who did my MRI is courteous and sweet…read more The place is nice, clean and we'll kept. Even the restroom is clean. I give this place 5 star. Thank you.

2 hour wait to get x-rays which is fine I understand that and the people there are very nice but it…read morehas been 6 days now since I've had my x-rays on my broken foot and I'm waiting to have my foot put in a cast unfortunately I still have not received the report neither has the doctor very upset.

I have been going to this clinic for years; and they have always been nice. They have little snacks…read moreand water. They also give little free supplies.

The Quality of care is Excellant. The nurses and Dr are friendly, making me feel comfortable. I…read morelook forward to my yearly comprehensive medical review. Thank you ladies.

The people I've talked to, a doctor and a desk attendant, have been really nice! I appreciate their…read moreknowledge of my medical needs and how accessible their care is.

i had a bad experience at planned parenthood, i wasn't able to walk in even though i called before…read moreshowing up. the office person assured me it was okay to walk in but i was turned away when i showed up. as for the care i can't say anything because i was offered appointments next month. the ladies in the front were nice but they need to communicate with the patient and with each other because the response when i called and when i showed up were not the same which was a big waste of time.

I normally don't write reviews but I feel this is extremely necessary…read more I recently went in for a scheduled c section at Modesto L&D on July 10. Firstly, the nurses are so sweet, so attentive, and made me feel so welcomed. I'm saying this from someone who did unfortunately have a traumatic c section experience (not the doctors fault, just circumstances). Although all the nurses were amazing I would like to recognize two amazing nurses who really made me feel seen and advocated for me, Nurse Jackie and Nurse Tabitha ( I hope that's how I spell their names). I will definitely always remember them and we're definitely the highlight of my experience. I'd hopefully like to nominate them for a daisy award. I'd also like to give a shout out to how clean the facility felt even the bathrooms.. I didn't have that same experience with my last delivery at another location .The food was decent, I wasn't really hungry during my visit but according to my vistors who did try the food they said it was pretty good. Overall I rate my experience 10/10. Thank you Kaiser Modesto L&D for turning this traumatic birth experience into something that ended up being amazing.

I going to start by saying Wow!…read more Kaiser is slipping very fast to unpredictable unprofessional and demeaning hostile customer service. I have gone to member services reported it as well as the administration office to where I have yet to receive a call from lead admi istrative services. So as it goes, it starts at the top. I was prideful going to Kaiser because they were cultural diverse. When you go to pick up medication you have been taking for 30 to 41 years. I believe you know what prescriptions you have and how often you pick up, what special meds do not work etc. Then now they tell you you are not only incorrect, but you input and ordered it wrong. But it was on automatic re order.. for that exact told you slapping the papers doen on counter and saying it sais right here. Hmmmm. Well, guess what they were incorrect and the notes were also in the file, then they say they dont look at the file. So when they ask you if you have any new allergies, they dont check for old allergies? Pathetic gaslighting at your health expense, time, and abusing you as if you made the mistake in front of 50 people waiting in line. Further mire the prescription was placed over a week prior and you called Kaiser to notify them of t by sir mistake. But they abuse you and waste your time as well as stress because they not allow natsassistic unprofessional no manners and people they berate you. I thought this was part of Healthcare? Several of their employees need to be in therapy and not in customer service or Healthcare. Pathetic for the past couple years in general, and I do not think the good people working hard need to be working even harder after coworkers blatantly are abusing patients in front of their coworkers and other patients. Further when you ask specifically for Edwin, the Oharmacy manager a few times now he does not even come to see what is going on. Guess why? They do not care about service of patients. They care about bottom line $$$$​​​​​​

If your insurance covers 100% of the visits and you want to be charged with a surprise bill for the…read morebasic visit then please do not see this doctor--Dr. Vyas. He can say the most insulting comments to a vulnerable patient. You have the right to ask to see another doctor and I do strongly recommend it. I am in the process of filing for the courts to stop Dr. Vyas and his office for even sending my this bill. I have won a previous case with the same exact situation where a judge threatened the clinic and the doctor for sending me a bill even after my insurance covered the visit. These doctors and clinics need to be held accountable and liable for the pain, stress, and damages caused on the patients. À law firm also sent a letter of reinforcement to the clinic that I sued for wrongful and intentional billing. I gave these clinics a chance to clean it up and they have no interest in doing what's right and fixing it. Do not go to Valley Heart Institute, I do not recommend it. The office managers is awful and was an additional problem. Save your time and headache by learning through my experiences.

I wish I can say one thing positive about this place ! Over crowded, over booked, long waiting…read moretimes (obviously) Dr always in a rush .... Unhappy or less than happy receptionists. Lack of communication between appointments ... just an unpleasant and uncomfortable place to seek heart health care

If I could choose anywhere else to get prenatal care, I would. Nurses have such an ugly attitude,…read morenot welcoming. Leave an ugly look on their face as if it's a burden they have to help you. As a mother to be I would like to at least feel a welcoming vibe.....not here. At this point I'm just ready to give birth so I don't ever have to go back here again. Side note so thankful my daughter will be under my husband's insurance so she will never have to be neglected by this health center. Disgusting. Find anywhere else future mothers to be!

For parents trying to take their kids to GVHC urgent care, sometimes the physician will decide on…read moretheir own that they will only take in 5 year olds and up. I'm not sure if they're not qualified or just lazy but it was empty yet they turned away my kids. Shouldn't an urgent care have the capacity and ability to service all ages? Terrible health center and terrible workers.

No not since they changed to United health and has a call center that does not know how to take a…read moremessage or make an appointment the drs are good but the staff make this place not worth going to.

Dr Abbas's Is a very condoling doctor. Doesn't listen to the…read morepatient. And walks out on the patient and leave them sitting there. No inclination that we are done with the appointment. I would like to change my doctor. I've had enough of this. Very rude to a patient and doesn't even take on the responsibility.of blood pressure like supposed to blames it on Cardiolagy

Very clean facility! Their dental equipment was really nice and better than my other dentist.read more

Dr Rivera was extremely professional during my initial appointment. However I was not given one of…read moremy two prescriptions and was not given any paperwork for my vaginal ultrasound. It has been impossible to get a hold of the clinic and I have been calling the main line for the last week to try and get a hold of someone to verify the information I need. The one voicemail I did get back left a phone number that had been disconnected and did not have an extension number that apparently I was supposed to receive. The corporate number that I have called refuses to give me a direct number to contact my doctor. This is incredibly unprofessional, And this is coming from someone who has worked in the medical field as well as receptionist background. At this point they are withholding medical records and information and I may be seeking legal guidance to escalate the situation.