I had been a patient of Dr. Newman's office for years, but my recent experience has been incredibly…read moredisappointing. It became nearly impossible to reach the office. Messages through the patient portal went unanswered, and phone messages were never returned by her assistant Alondra. As a diabetic, I had to wait over a week after my lab work to receive medical advice and have my prescription sent to the pharmacy. Delays like this can have serious consequences for patients with chronic conditions. After years of being a loyal patient, I've decided to find a new provider. I hope the office improves its communication and follow-up because patients deserve timely care and responses.

Even though it is right there in bold font encouraging you to, It's impossible to schedule an…read moreappointment online. "Available" appointments, after filling out requested information, turn out to be NOT available after all. To make it even more aggravating the suggested "next available" are not available either. Banner either needs to fix it's scheduling software, or call people when their annual wellness visits are due. This is the third year in a row I have not received a reminder. It's a good thing I try to be "compliant" with my wellness, God knows Banner doesn't seem to care.

Great care team; everyone listened to what I had to say about managing my long-term chronic pain…read more Unfortunately, after only one office, it turned out the practice wasn't really in my insurer's network, so I had to move on. Drat!

This place is doing accchs scams. Kicked me off pain meds because "I don't want to get better" I'm…read morepermanently disabled, and this doctor JUST diagnosed me with scoliosis and then didn't even talk about my X-rays, decided to kick me off pain meds instead. Because I no longer have accchs. They are able to bill accchs $677 for every visit, but now that I pay cash they only make $179 per visit. They forgot to send in my drug tests multiple times! I knew I'd report them to the state board and accchs months ago. I've been talking about all the sketchy shit to my mom and disabled friend for months. So I knew I was going to report them from the start. I am apart of the reason the fbi shut down a ton of sober living homes for human trafficking and double billing. I hate when people break the law and don't follow rules! I'm autistic it's hard to ignore. It's very easy to see when an accchs scam is happening and I felt it happening the second he gave me 10mg oxycodone without starting me on 5mg first. And then he kept letting my pee tests expire and not send to lab. Today the doctor says he is cutting me off pain meds because they don't feel comfortable prescribing them long term. I asked them if I broke the pain contract, they said no. I later get an email saying I'm permanently discharged because I broke The pain contract. They kicked me out of their practice because I am self pay. Discrimination. They're also not billing using correct address' and he's practicing in multiple states with multiple address. I talked to my pharmacist right away and told them everything I experienced and they told me YES this doctor is doing illegal shit. 1/26/26 they said I no longer need to do drug tests to receive my meds, that's illegal. My pharmacist is helping me with filing the report to accchs and the state board. Oh yeah he also gave me a 14 day supply of meds but wrote on the bottle it was a 7 day supply of meds. So I felt like he was trying to trick me or something. I'm not a drug addict so I use my meds properly and this little weird shit he did, did not affect me, I never took more than I was supposed to. But prescribing meds wrong on purpose is illegal as well, malpractice. I've been on prescribed controlled substances since I was 8 years old, I am well aware of how it all works. I've been permanently disabled for 12 years also. And then he tried to get me to do as many x rays as possible before my insurance cut off. He found scoliosis and then cancelled me as a patient immediately. Why would someone do that? He wouldn't even discuss my imagining he ordered. He made me pay $179 to get discharged today. So yeah I knew immediately the second he prescribed meds wrong and gave me 10mg oxycodone right away that he was crooked and I WAS FUCKING RIGHT!!!! If you ever feel weird at pain mgmt ask the pharmacist about it. They can definitely reassure you if you experienced something illegal. Other than that, while I was being prescribed oxycodone for a few months, the appointments were fast and scheduled normally. Just nothing the doctor ever did was normal. Letting my pee tests expire multiple times, writing wrong medication information. Accchs would only allow a 7 day RX and he gave me 14 days and put 7 days on the bottle, so that's called LYING. Lying about how much you're prescribing. All I see is red flags at this place.

Best Doctor in Phoenix! Thorough, companionate, listens and takes action and not part of the…read morePhoenix medical machine. Dr. Khalil has of the few private practices in Phoenix not under the big name control and his care shows that.

Every time I go see Dr Khalil it's always a good experience! No questions asked! He is very social…read moreand professional. Takes care of his patient very well and everything you need gets done in a timely manner! I highly recommend Dr. Khalil services!

I have been coming here for a few months now and every time has been pleasant. The doctors have…read morebeen very caring, informative and understanding. The office staff greets me with a smile and is helpful when needed. The one downside is the parking. Make sure you arrive early enough to park. Other than that, If you are looking for a comfortable place to maintain women's health and wellness, I recommend you give them a try!

Dr Katie Zeng OBGYN (surgeon) she is freaking amazing she took really good care of me when I had a…read moreC section scar pregnancy and I could have died from it (extremely high chance) and she got me in and did my hysterectomy to take care of it all at once and in the matter of 6 days I went in on Thur and had my surgery on Tues and made sure I was safe the entire time!!! I HIGHLY recommend her to any one that needs helps like I did she's awesome!!!

Not as good as it should be. ER doctors aren't their's, they are contracted and separate entities…read more The ER is typical of them..crowded, you get lost in the queue and quality of care is hit or miss. When my Dr went in for an emergency, complicated back problems, top notch (thank goodness) and was admitted to Barrows for surgery with the neurosurgeon highly rated and a concerned doctor giving my daughter a chance...and what an excellent doctor! Still a better hospital than any Banner so I'd recommend them out of that alone, but their rating is in the toilet concerning me.

Don't love this hospital. The nurses we have encountered were amazing.... All of them! Not a single…read morecomplaint. All were attentive and helpful when in need. Nurses aside, the rest of the staff has question marks. Let's start with the gestapo ICE wannabes sitting in the emergency room that ask you what you are doing there and then tell you to go stand in line. They cannot hear a thing behind that stupid glass. Just cover your face like your heroes and get rid of the glass. The doctors all seem concerned on what happened on a test 5 years ago so much more so than a current test result. The high blood pressure from 5 years ago has already been addressed... as you can tell by the current readings. As a visitor, one day I walk in freely and go where I want, no questions asked. The next day a dude runs me down like he's a free safety to tell me he has to check me in and give me a designer paper bracelet to wear. If the free safety is correct, the day 1 staff should be fired for dereliction of duty. Why is it not possible to assume that anybody not in a hospital gown is a visitor? Why is the bracelet necessary? Somebody got paid to come up with this idea.

I am writing here to give my 2 cents and some advice. Do not go with United health care. my problem…read morestarted in 2024 when i went to the dentist and found out that I needed some teeth pulled and a temp bridge put in. Needed time for the swelling to go done. in 2025 I went back and refitted me for a permanent Bridge .So far no problem untill i received a letter from the dentist that i owed them $$ . I contacted them and they said the insurance denied them and that I must paid or they will file a refusal of payment. Now the fun part , calling United Health Care. Oh that's not us let me switch you over to the dentist department. Gave them my information and they said ok we see you but we can't see the denial , that's another dept. Back to the first dept and they said it looks like the Dentist put in the wrong code. You must call the Dentist and get the correct code and grievance the denail. Dentist. we gave in the right codes, the first was for a temp and the second is for the permanent. Called back UHC and they said o I see , ok will forard this over. Waited and no response. Called back UHC (and you know I get a different person every time and have to start from the start )and asked what's the story , gave my information and had to start from the beginning again. They said I needed to also send in a request so I started aging righting the story again and fax it to Office and received a confirmation. Waited and nothing. So call UHC and started over with the information and said I was waiting for a response. They looked in notes and see no fax or request. So I repeated the story 3-5 more times and they typed it all in and said they will forward it on and to wait for a response. 2026 and I get a notice of it timing out for the 65 days you get to respond. I call UHC and start from the beginning and go back and forth. The day ended and so did the phone call. The next day I called UHC and started form the start , she said she needed to get someone else on the phone for more information and started from the start. The new person said she could put the request again but doesn't think it will have and just get denied . I said lets do it any way. I pick up the mail and see a letter from guess who-UHC. Open it up and see it saying they were trying to get it touch we me and that the email was returned. Called UHC and gave my information. Started from the beginning again and he said to hold on. Came back and said my request will most likely get denied again and said I can request a outside to exam the case. Then he went on and said that UHC sees a temp and a permanent bridge as the same and will turn down any request as this is there policy. Then have a nice day and good luck. So the bottom line is they will never pay for a permanent bridge after a temp. And as everyone knows when you get teeth pulled you need to wait 6months or more for the swelling to go down. So you need temps for that time. Rich C

As a board-certified spine surgeon, I just finished a peer-to-peer review with a UnitedHealthcare…read morephysician reviewer regarding one of my patients. The experience was deeply frustrating. My patient has two cervical disc herniations causing spinal cord compression. Based on my clinical evaluation, imaging, and the available medical literature, I recommended cervical artificial disc replacement because it preserves motion and is an appropriate treatment option for carefully selected patients. The procedure was denied--not because the patient was not suffering, not because conservative treatment had not failed, and not because there was a better evidence-based alternative. It was denied because UnitedHealthcare's internal policy considered the patient's degree of disc degeneration outside its criteria for disc replacement, despite my belief that the recommendation was medically appropriate. What makes this particularly difficult to understand is that UnitedHealthcare was willing to approve a fusion, which permanently eliminates motion at the involved levels, while denying a motion-preserving procedure that I believe is in my patient's best interest. When an insurer approves a more invasive operation while denying a less motion-sacrificing alternative for policy reasons rather than individualized medical judgment, patients lose. Insurance companies absolutely have a responsibility to control costs and prevent inappropriate care. But those policies should evolve with high-quality clinical evidence and allow physicians to exercise individualized medical judgment. Blanket policy restrictions that override the treating surgeon's expertise can delay optimal care and force patients into treatment pathways they may not have otherwise chosen. My frustration is not about a disagreement between physicians--that happens in medicine. It is about patients being caught between evidence-based clinical decision-making and rigid insurance policies. Patients deserve decisions driven first by medicine, not by checkboxes.

Just had a colonoscopy. The staff is thoroughly professional and I had a positive experience from…read morecheck in to check out. The nurses were compassionate, skilled and respectful of this "delicate" procedure. The nurses anesthetist was experienced and reassuring. Dr Dennert was a joy to work with. A good patient experience for a long time healthcare professional who is "in the know". Thank you team!1

I almost left. Had I not done the prep already, I would have. The woman at the front desk was…read moretalking poorly about patients, after closing her glass partition, at full volume like we couldn't hear her. We can. Complaining of patients filling in paperwork incorrectly, coming in moody, and making her reach through the window with her bad shoulder that's been hurting her. Among other things.

Edit for response: I emailed that email twice already. No…read moreone responds from that either! Nothing but issues! First took them a month to even get an appt scheduled because no one would get back to me. And thats just to get an appointment. I am not referring to the length of time til my appointment. Thats how long it took them to respond to even schedule me! Second, they refuse to send my medical records to my PCP, even though I filled out the form during my appointment. Third, the Dr told me I had a tumor in my jaw but now suddenly he says it isnt a tumor and just open space? Why tell me 1 thing and then change your mind later when you saw the imaging when I was there. Fourth, they are telling me 3 weeks to get an estimate on surgery? Seriously? Im in excruciating pain and need 21 extractions!! At least send my Dr the imaging so I can get estimates from other oral surgeons! I have had nothing but issues with Banner! Honor Health is the way to go if you can!

Dismissive, unprofessional, and condescending experience…read more My husband went to see Dr. Alnimarh for worsening GI symptoms: heartburn, dysphagia, and a chronic cough, with a family history of GERD and esophageal cancer (his uncle passed away from it). He went in hoping for a productive discussion and possible next steps for evaluation. Instead, the visit was frustrating and uncomfortable. From the start, her bedside manner was terrible. She was condescending, argumentative, and dismissive, repeatedly pressing him on every small detail as if she was trying to catch him in a contradiction rather than understand his symptoms. My husband is a Physician Assistant, so he's very capable of explaining a clear, concise medical history yet she made him feel like he didn't know what he was talking about. She questioned why he wasn't taking a daily PPI or famotidine, asking multiple times: "How many times have you taken a PPI? Why aren't you taking one daily? Why not take famotidine or something else?" He explained that he had only done short 14-day courses since he doesn't technically have a confirmed GERD diagnosis yet but the way she kept asking felt less like curiosity and more like she was trying to "catch" him or discredit his reasoning. The whole tone came off as interrogative and unnecessary. At one point, she said: "You say you have GERD, but how long have you had it? What are your symptoms?" "Well, you might actually have something called Eosinophilic Esophagitis, or EOE. Have you heard of this EOE?" He replied, "I'm familiar with it." She immediately shot back, "From where? Did you look it up on Google or something?" That's when he realized she was labeling him as a "Dr. Google" patient. He calmly replied, "I learned about it in school." Her tone got even sharper, and she asked, "What do you do?" As the appointment ended, he politely said, "Have a nice day!" She gave him a blank look and said, "What was that?" He repeated, "Have a nice day." And she responded with a cold, "You too." Overall, the encounter was awkward, unprofessional, and needlessly hostile. Instead of partnering with a patient who came prepared and informed, she chose to lecture and belittle him. Healthcare should be rooted in respect, empathy, and collaboration none of which were present here. We will not be returning and do not recommend Dr. Alnimarh to anyone looking for a provider who listens or treats patients with professionalism and compassion.

They will ignore the paperwork you sign saying you did not want students in the room. The doctor…read morewill lie to your face and say no students. Then they are completely incapable of billing the insurance company correctly. They say they will fix their error but instead after 62 calls they just let the bill go to collections. Totally incompetent!

This place is terrifying. I highly recommend going somewhere else. They don't give a sh1t about…read moretheir patients and just simply mean nurses. If you have no choice then choose a Doctor over a nurse. Your chances on being treated with dignity and care are much greater as they have more to lose.

My question is? Why is there a security guard behind the triages, where the patients give out the…read moremedication conditions but information pretending home addresses, etc. on top of that, you can hear the nurses/ security guard talking about not just one patient. Plus it could be about information. And the security guard being on his phone while. How do I know.. if he could be messaging about other patients. And I been waiting and and my pain is getting worse. Told the nurse. She told me to wait in a rude matter. I normally come here. But after today. I would go where there is better care. 08/05/24