Jesse and his team totally kick ass selling our house. Couldn't be more happy how easy it was with…read morehim. The only problem was I couldn't have him for our new house though... I'll just say not all Real Estate agents are created equal... Jesse is a real alpha, if you just let him do his thing and follow his direction y'all won't be disappointed. We had our buyer within a week of our listing going live and had several bids... in December at that... Thanks Jesse and the team at greenhouse Group -Matt/Cherie

Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

Beau and his team helped me in refinancing my mortgage. I can't say enough about how Good they were…read moreto deal with. They made the whole process very efficient and kept me informed of the status on a regular basis. The costs were very fair and transparent from the start with no delays or surprises before closing. I would highly recommend them. -Edward W.

Beau and his team are true professionals. When our previous lender left us feeling a little…read moreneglected and unsure about aspects of refinancing, Beau was accessible, strategic, and thorough. He ended up saving us several hundred dollars per month!

I've worked with Renzo Marsano three times now, and each experience has been outstanding. He first…read morehelped me purchase my home, then guided me through my first refinance, and most recently assisted with my second refinance. Every time, Renzo has been professional, knowledgeable, and incredibly responsive. Renzo takes the time to explain all options clearly, answers questions quickly, and makes what can be a complicated process feel smooth and stress-free. He truly looks out for your best interests and tailors solutions to your specific goals rather than offering a one-size-fits-all approach. The fact that I continue to return to Renzo says it all. I trust him completely and would highly recommend him to anyone looking to purchase or refinance a home.

It's been almost a year at our new home and Renzo helped us with us refinance! It was our first…read moretime so we had a lot of questions. He walked us through the entire process professionally and kindly. The entire thing went very smoothly. He was always available to answer our inquiries. Prior to refinancing, there was an incident where we had an issue with our escrow account and Renzo graciously agreed to assist us by having a three way call with customer service. This is one of many examples to show how he goes above and beyond to help his clients out; The quality of customer service was beyond a doubt amazing! Thanks again for everything and helping us out! Most definitely recommend Renzo if you are seeking a home loan or need assistance with refinancing.

Michael was our mortgage broker and he went above and beyond that role! He took the time to run us…read morethrough a crash course on loans, offered us advice and referrals for home inspection, helped coordinate, and was always on top of things, doing whatever he could to help us in our home buying journey. Highly recommend.

Mike, Mike, Mike! We cannot recommend him enough, and it's a testament to his expertise and care…read morethat we've worked with him for not one--but two home purchases! First, he helped us find and buy our very first townhome, and six years later, he guided us to our dream primary residence. What makes Mike truly exceptional is not just his depth of knowledge in real estate, but also his expertise as a lender. He took the time to ensure we understood every aspect of our loan--not just the numbers, but the strategy behind choosing the right terms for our long-term goals. Beyond that, he helped us think outside the typical inspection process, connecting us with specialists so we had a complete and well-rounded understanding of the home before making such a big decision. Mike is remarkably patient, always available (even for early-morning calls or late-night questions), and his approach is refreshingly thorough and considerate. He doesn't just want to close a deal--he genuinely cares that his clients make smart, well-informed choices. If you're looking for someone who is as knowledgeable as they come and has an unmatched commitment to your best interests, Mike is as patient, caring, and knowledgeable as they come.

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

A Dream Realized in 18 Days - Thanks to Maureen Martin…read more Words can't fully express the gratitude I have for Maureen Martin of Homeplus Mortgage. From the moment we began our home-buying journey, Maureen showed herself to be an absolute powerhouse--a strong, focused businesswoman who brings unmatched professionalism, compassion, and commitment to everything she does. Maureen isn't just about numbers and paperwork--she's client-centric to her core. Her dedication, responsiveness, and fierce determination made us feel supported every step of the way. When I finally met her in person, I immediately felt her radiant energy and warmth. Her aura and spirit are something truly rare--she's one of the most special, genuine people I've ever had the pleasure of meeting. Thanks to her tireless efforts, we went from placing an offer to holding the keys to our new home in just 18 days. That kind of turnaround is almost unheard of, but Maureen made it happen. We are forever indebted to her for not just helping us close on a house, but for helping us secure our dream. If you're looking for a lender who is not only masterful at what she does but also deeply human in how she does it, look no further. Maureen Martin is a godsend.

This bank is conveniently located for me, which makes it very easy to access. While I do wish they…read morehad a drive-thru, my overall experience has been excellent. The customer service is consistently friendly and welcoming, and the staff always make me feel valued as a customer. It's clear they genuinely care about providing great service and building relationships with their customers. Highly recommend this branch!

I called a few days before my appointment and asked what was needed to open a business checking…read moreaccount for my new non profit corporation. I spoke with the branch manager. She informed me exactly what was needed and I wrote down everything she requested, word for word. I live an hour and 20 minutes away from the nearest branch and wanted to make sure before I made the drive. I woke up early on my only day off on a Saturday morning, drove an hour and a half, and waited 45 minutes before being told that I didn't bring the correct documentation and that I couldn't be helped. I advised the assistant branch manager that I brought everything the branch manager told me to bring. She just held her hands up and said there was nothing she could do. There was absolutely no apology or empathy. Take your business elsewhere. I have dealt with this horrible service and "don't give a crud" attitude MANY times at this branch. Find yourself another credit union. Don't waste your time here. They obviously don't give a heck about their customers. I used to love SDCCU. Now, they're just like any other big bank. It's all about the money... ***Edited 45 min later to add that I drove down the street to another bank & they were able to use all of the documentation I brought with me to open an account at their bank, with no problem whatsoever. So I don't know if the El Cajon SDCCU branch is racist, like another review noted, or if they are just severely incompetent. Either way- take your business elsewhere!!!

I bank with another credit union in Texas and I had to do Shared Branching transaction and the…read morestaff was friendly. If I didn't live in Texas I'd open an account with them.

Christian at the front is always very nice and helpful. This location assists me with a credit…read moreunion in another state that is a sister company of MyPoint.

Once again turned to Zindi and Jennifer, this time to buy a condo for my son in Seattle. As always…read morethey were timely, friendly, helpful and on top of everything. If you are looking for team that is extremely competent, won't waste your time and are on top of every issue, I cannot recommend them more highly. I will never use anyone else for real estate finance issues. They got us a great rate, walked us through all the paperwork and reminded us of whatever we needed to document. Thanks again Zindi, Jennifer and Brett! Wayne

My wife and I called Brett and asked about the veteran refinance options. We were in the middle of…read morea refinance and got a little uneasy with the change in numbers on our closing documents for the mortgage loan. We called Brett to compare and we are so happy we called. We went through the closing document numbers with Brett, and even though this was not his loan, he went above and beyond to explain what the numbers meant and how they were calculated. This was a 51 minute phone call where Brett took the time to explain how things work in more detail without speaking a single negative word about competitors. Even though Brett calculated comparable numbers, he did not try to steal business, which speaks very highly to his professionalism. Having an honest conversation with Brett, where he concluded our current deal is pretty good, is so refreshing. Such a great conversation where no sales tactics/gimmicks were used. Just a good business man trying to get the best deal for clients!! Thank you for taking the time to help us today. We really appreciate your expertise.

I handle most of my financial needs through Navy Federal Credit Union, and I can honestly say their…read morecustomer service is second to none. Every time I walk through the door, I'm greeted warmly, and that small gesture alone sets the tone for a great experience. This particular small branch is ideal for quick, efficient transactions. It's never overcrowded, and there's always enough staff on hand to assist you promptly--something I truly appreciate in today's fast-paced world. While they don't offer all the services of a larger or full-service branch, they're excellent for basic banking needs like deposits, withdrawals, or account assistance. One thing to note: there are no public restrooms, so keep that in mind if you plan to be there for more than a few minutes. If you need more in-depth banking services or consultations, I'd recommend the La Mesa branch--but for quick in-and-outs with top-notch service, this location is a favorite of mine. Navy Federal continues to make me feel like more than just an account number--they make me feel like a valued member which places great value on this institution for me. Ps they do share a parking lot with Panera Bread and Chase bank so be prepared to look for parking and also parking places are much narrow which gives this place for me. 4 star.

This is for the Navy Federal in Santee not the one on Fletcher Parkway…read more I just couldn't find the one in San If I can rate that branch, I would give it a -50 Hands-down, we've had the worst experience. I have personally ever experienced in a bank and we've been with the Navy Federal Bank for 30 years. My mother is elder Bedford. Her debit card wasn't working. She hasn't drove a vehicle in 20 years. They wanted her to get a identification card, which is fine. That took a week remind you there's no food for her. There's no medicine for her. There's nothing her kids had to figure something out the following week go back into the branch. They literally give this 80 year-old elder so much obstacles just to unlock her debit card and get her money, it was absolutely asinine the disrespect we got from that branch and the people working there was diabolical. Again on her son, and they looked at me like I was literally a criminal who should not be in there when in fact, I'm the one who's been taking care of my mother for the last 20 years I took days off work to go in there to solve this issue so we can get her medicine. They told us basically go get another bank account from another financial institution find 16 different forms of identification, even though the woman told us she knows my mom was the woman but there's policy and that's the problem. Navy Federal's policy basically is elder abuse it needs to change because there's no way an elder woman should be waiting almost 2 weeks to get her money and then go back in to have more obstacles to have to deal with just to identify her even though the branch lady says she knows the woman in front of her is the same woman. Again, I'm going to go as high as I can to complain because these people just shoved us out the door and could care less I highly advise nobody to ever go to that branch or ever deal with Navy Federal again we had to go to another bank to open up another checking account to come back to Navy Federal to prove identity. Absolutely I diabolical the new. Bank looked at it like we were idiots why would they want you to do all of this just to identify an elder that's been with the branch for 28 years are you kidding me. These people are evil and they don't care at all and all they tell you sorry it's policy. It's policy. Hands-down, the worst financial institution on this planet is the branch in Santee Navy Federal.