I sold some gold jewelry from Jim today. I was not disappointed @ all. Like the saying goes "It's…read moreour pleasure to meet your need" I exactly got what I want. I'm verry satisfied. He even buys broken gold jewelry, bring it to Jim and you wont be disappointed.

I heard about Jim thru social media, several people highly recommended him, sent him a text and…read moreright away I was able to scheduled an appointment, very knowledgeable and honest man. He offered me way more than his competitors. Will definitely recommend him if you are like me with "stuff" that don't need, like and is just taking space from your house.

Love this place, top quality repairs and excellent service! They were able to do repairs in some…read morevintage jewelry and brought them back to their original glory

I had a thick-band ring resized up one full size, and the jeweler did an excellent job. The sizing…read moreis perfect, and the workmanship is so seamless that you can't tell the ring was altered. It was completed in only one week. The jeweler also kindly verified the identification number on a lab-grown diamond I purchased elsewhere. I'm very pleased with the quality, service, and quick turnaround!

Diamond fell out and they said I have to pay to get it fixed I wouldn't recommend them for nothing…read morebad business only had ring 8 months maybe wore it 10 times I had to put 1 star other than that it would be no stars

Great family owned and managed jeweler that offers beautiful pieces at a variety of price offerings…read moreand purchase power. They always offer fantastic customer service and have no pressure or judgement on your budget. We always felt comfortable purchasing here because we felt valued as customers and always have a seamless experience from start to finish. Looking forward to purchasing more pieces soon!

Excellent service! Reasonable pricing. Beautiful selection…read more Resized rings, repaired gold bracelet and rebuilding my grandmothers ring. Will definitely use them again for all our jewelry needs.

The service is amazing! You are treated like family. The jewelry selection is unparalleled and…read morethey work within your price range.

Great customer service The manager was so helpful…read more Christina was helping me with all the credit options They got beautiful pieces jewelry

If I could provide a lower rating I WOULD. In October we ordered a wedding band they had in stock…read moreto be made into rose gold instead of yellow gold to match our engagement ring. They placed the order, we paid, and told us 4-6 weeks. Never heard anything. Almost 3 months go by (wedding already past mind you) and STILL NOTHING. So husband called- they never placed the order. They place it then. Go back in person after a total of 4 months went by since October they have no update or record of order. So we thankfully got a number to someone higher up (from a different location) who actually had answers and was extremely helpful, understanding and embarrassed by our experience thus far . He himself placed the order communicated well and reached out when it was ready at the Fairfield location. We go to pick up and there is a sign because they're on lunch "back at 4:15"- of course but that's okay everyone needs a lunch, we. Will wait it's already been 6 months what's 20 more minutes? Well they didn't get back at 4:15p they came back at 4:30!!!! The lack of organization, accountability and empathy for customers is astounding. That guy Steve needs a raise, and Fairfield seriously needs to look into their employees and business practices. Will not be returning.

10/10 service! Would highly recommend! Kevin was able to resize my wedding band & it came out…read moreperfect. Great customer service & flawless work.

Kevin was great to work with, he took care of me and my grillz were ready in only 2 weeks. If u…read morewanna upgrade your smile go to KL

I have a lot of good things to say about these gentleman who work here. The manager Silva and his…read morestaff Cal and Samal are amazing!! All of these guys do so much to work with their customers from selection of jewelry to financing. I have bought many pieces of jewelry from these professionals. They make me look forward to coming back for my jewelry. I highly recommend coming here!

Kal was so helpful with picking out my brother his grad gift. He gave us a great deal. The whole…read moreteam was amazing!!

I love this store so much. I left today with a smile on my face, & two beautiful new rings. Abby…read moretook great care of me, easily processing my return, she was so patient as I was really indecisive about what rings I wanted. She helped me pick out some cute pieces & made me feel so welcome and valued as a customer. She's helped me a couple times before also, such a sweet heart! I'll be back for sure!

1/1/25- Walked in and sales associate was with a customer. Understood, that we had to wait our…read moreturn, but not once did the sales associate greet us and acknowledge my daughter and I. We waited 20+ mins and only then did he decide to acknowledge and talk to us, that he will be with us shortly due to we made eye contact with him. Horrible experience and horrible customer service, we decided to leave and order online. Whoever this sales associate is, train him on how to acknowledge customers, it'll be much appreciated, especially if we are there to spend our hard earned money.

Beautiful jewelry selection. (Would like to see more blue sapphires.)…read morePrices are not shocking! Friendly service.

I was visiting downtown, mid week, from the east bay. I was walking about and was drawn into Padis…read moreJewlery by their lovely store front. I have been a customer of theirs, at their Jewlery Center SF location, for decades. Now I see Padis Jewlery and Wine Lounge in Napa that's the perfect pairing so I'm definitely interested so in I go. Upon entering I was greeted by Sheryl who was hosting in their wine lounge. What a lovely surprise to see this beautifully decorated and inviting space. Totally my style leather, wood, with Edison lighting. Classy custom wine bar area and large lounge. Then to find out that their WineMaker is Robert Foley this became a no brainer for me. Sheryl was very informative about their offerings and provided an understandable description and flavor profile about each of their wines and the AVA they came from. Fruit forward and well balanced I expected nothing less from the Foley mark. I felt comfortable here and enjoyed sitting, chatting, and sipping. Sheryl asked if I'd like to wonder their showroom. Of course especially since my brother-in-law had been interested in necklaces at their SF location just weeks prior and I am always looking around for unique pieces. Sheryl walked me to their showroom and introduced me to Lisa. We spoke about my interests in black diamonds and thin blue line bands. Lisa was extremely informative and patient with me. We had great conversation with no pressure to commit which I always appreciate. She was extremely knowledgeable about their inventory. Lisa even arranged for the necklaces my brother-in-law was interested in to be transferred from SF to their store so they were more accessible to him. I am glad I wondered into Padis Jewlery and Wine Lounge. What I unexpectedly found there were Great humans, deliciously crafted wines, beautiful jewelry and timepieces. Much thanks Sheryl and Lisa You represent Padis well. See you soon. Bravo Padis

I went in to get my gf an engagement ring. Joanne helped me out and helped me find the perfect…read morering!! The customer service was absolutely amazing!! She really took the time to help me pick out a nice ring for an amazing cost. Thank you so much Joanne for all your help!! I will be coming here for all my jewelry needs!!

Witnessed prejudice from the staff towards an African American man. Everyone else was greeted &…read moreinstructed to put our names on a waitlist even though the employees were helping other guests at the time. About 10 mins later, this African American man comes in & neither of the employees greet him or tell him about the waitlist. He is standing there for several mins obviously needing help & the staff continue to ignore him as if he's completely invisible. I confronted one of the workers about it saying that he was the only person no one greeted & she claimed they were too busy with their guests. I call BS. They did not want to help him let alone acknowledge his existence based on how he looked. Will not be back or recommend . And I'm upset because Yelp keeps deleting my comment.