If I could leave lower than one star I would. They lie, tell you they're going to fix something…read morethen find an excuse not to. Would never ever use Geico as an insurance.

I closed on a home in September and I went through GEICO and Jjeva Mweeruzi for a home policy twice…read morenow and I cannot be happier with the professionalism, responsiveness, and the value preposition that I received from my transaction! The fact that GEICO underwrites their own policies in-house was so crucial because for consumers like me, it helped me save quite substantially for the same, if not, better policy compared to other insurance companies. I shopped around for the best rate and Jjeva and GEICO gave me the best rate! Very happy client =)

Great service. Friendly and knowledgeable agents. Good at finding solutions! We've been a happy…read morecustomer for 8 years now.

Professional, friendly, and quick. I have multiple lines of insurance from Stare Farm, and I…read moreappreciate the many years of partnership. Thank you for the support!!

Ernesto is the exact kind of agent you'd want and I highly recommend him and his services…read more He was efficient, quick, and kindly helped me switch renters insurance a few weeks ago. He was personable and very knowledgeable.

I called to inquire about obtaining a certificate of insurance for a non-profit entity. Even…read morethough the owner/agent was not able to provide the type of insurance I needed through Allstate, he took the time to educate me and provide a recommendation. He was very courteous, customer oriented, and knowledgeable. I would definitely contact this office again if there is a need.

I used this agency to insure my valuable jewelry. They LOST all of my appraisal. when I spoke to…read morethe owner she defended this by trying to excuse the agent responsible. This was a costly and unacceptable response to poor service!!!! Beware!! MB

I'm a millennial and I love shopping online, even for insurance quotes. But Anh and her team have…read moreprovided me the best price with other useful personal advices to complete my protection beyond car insurance. There's no aggressive sale, and I'm glad to have learned more about other insurance products to limit my financial risks. I also appreciate having some live agents to talk to -- especially when I had an accident, I was able to address any concerns and feel relieved that everything was taken care of. I have referred my family and friends to their business and would highly recommend you to try out!

Ujena Hernandez was knowledgeable, prompt, and very friendly. She took the time to ask good…read morequestions, explain my options, and help me navigate the nuances of my insurance situation. I received great customer service and insurance at a fair price.

Updating my review. Ms. Carter phoned personally which showed a great deal of character on her…read morepart, and I respect that. She also explained their process which was appreciated, but does make me wonder why one needs an agent at all.

First, let me apologize to Mrs. Dee Young for all the viewers to understand…read more My frustration was not with my agent Mrs. Dee Young or to Mrs Cashmere. These two professionals went above and beyond for me. Mrs. Young's associate did not communicate with me appropriately, I would have handled it with Mrs. Dee Young as I tried to with a call and e-mail, but both were unsuccessful. Second, I received the call after hours on a Saturday. Last but not least the associate had the audacity to ask me what was my job. That Monday evening Mrs. Young called me, we discussed the problem, she agreed her associate should have explained about the address change and I felt totally satisfied she reached out. I am a literal person, simple and plain is best. So please do not dislike State Farm or their Agent Mrs. Dee Young, she really helps you to understand every policy and what's required. I pray my first review did not hurt her reputation, because I jumped the gun without being able to speak to her. She's more than a 5 star. Deeply Apologetic, Mrs. Jeanette D. Cunningham

I have been a customer for a very long time and Mrs. Young never disappoint! She's always very…read morehonest about the service options and available when I need advice or information about all insurance policies. Thank you for your service.

It's very easy to explain the 5-star rating of my experience with State Farm. I've been with SF…read moreover 40 consecutive years. Throughout that time I've recommended many of my family members as well as friends to them. I've been fortunate to have agents or members of their staff that were always reachable, promptly responded to phone calls, texts, emails etc. Any claims were promptly investigated, reviewed and processed. They've routinely contacted me to explain any changes in premiums, recommend a change in liability to cover the ever growing costs associated with high-end vehicles etc. They insure my vehicle(s) as well as my home. Thanks for the opportunity to give State Farm a much-earned and valued 5-star rating!

I thought all the negative reviews couldn't be true, but they are. One of my policies got…read moretransferred from another State Farm agent's office to Sharon's. The first time I called her office to ask about changes, Sharon answered and was friendly. She told me she would get back to me by the next business day...she never did. 5 days passed and still no response so I called her office again. This time one of her employees answers, they offer to leave a message for Sharon. I ask that she call me back or respond to my email. ANOTHER week passes and still no response. I call her office and leave another message with her employee. At this point Sharon has failed to respond to 2 of my emails, and 2 phone messages and over 2 weeks have passed. The third week I emailed both Sharon's office and her directly. I also left voicemails on her office phone and cell phone. Guess what, no response. After 4 weeks, I get a random email from her saying the change I requested a month ago has been completed. The email contained a single sentence, no apologies. This is a clear example of the incompetence of Sharon Eddy's office.

I have had Paul Cole's as my agent for many years! He has always provided me with very efficient…read moreand reliable service

Shady, shady, shady…read more.. I had been a "customer" of Paul Coles for about three years. I called his office on May 3 to cancel my auto insurance policy. I spoke to a woman (presumably his receptionist) who confirmed that my cancelation would be effective May 4. On May 8 I got an email notification that my next direct withdrawal was scheduled for May 15. I signed on to my allstate.com account and saw that my policy was still active. I called Paul Coles' office immediately. Again, I spoke to a reception (Mr. Coles seemed to be "busy" every time that I called). The receptionist apologized, took my information again, and said that she would pass along the message to the agent so that he could cancel my policy. On May 9 I logged into my allstate.com account AGAIN only to find that my policy was STILL active. I called Paul Coles' office. The receptionist remembered me from my previous calls, and to her credit she was very apologetic. She stated that she would have Mr. Coles call me immediately. Guess what...he never did!! At that point I was imaginably fed up. I called Allstate's 1-800 customer service number and filed a formal complaint. The customer service agent canceled my policy...FINALLY. Thanks for the great customer service, Mr. Coles.

I have been with Allstate with this broker for many years now. I have been in business for 28 years…read moreand I have not had a company take care of me as they have at this office. Engel has gone above and beyond helping me to resolve an issue with my policy. Eventually it was all settled . Very pleased with service, followup and they work hard for their clients.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Alexandria. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Alexandria residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Alexandria today.

Elizabeth was quick to my inquiry but not pushy. She walked me through my different options and…read morefound great options. She has also made herself and the company available whenever I may need them.

The worrest customer service and theft your money . After you paid always add unpredictability…read moreamount of money with your bills. It annoys so badly. Rhe worrest thing without any warring or tells you. They cut off your insurance. It is a dangerous place don't look the cheapest price it is not a place to buy insurance. Especially "Kersti" the agent from washington dc office is so so annoying and disrespectful agent ever.​