Moved from NYC to Florida, had 2 weeks left because another company left me in the dust. Saw the…read moregood reviews here and USA Auto Transport (their actual main company, same as Brooklyn Auto Shipping here on Yelp) had a fair rate and was able to ship my car for me. TL:DR; Terrible driver, absolutely terrible. I was under time constraints and couldn't wait to arrange another driver. Communication and coordination could have been better. The bottom line is they managed to ship the car and the company refunded the $100 tip the driver coerced out of me at the end, saying they will likely not be using the driver anymore. Long version: Making an appointment was very easy, Nick was friendly and made sure I was taken care of. I made sure to point out I have a 5" roof rack, but was assured it would be fine. Every point of contact told me the driver will call 1 hour ahead of time. Day of: pickup was scheduled for morning. I waited until 8pm when the angry driver finally called saying 'Meet me off exit 31 in 15 minutes, I'm four miles away!' No one said anything about driving 10 minutes out to meet him, and having just got in the shower after a day of packing (and waiting for his call), I asked if he couldn't pick up from my street. He just yelled 'I have an eighteen wheeler! Are you going to be at the exit or not?' -- I tell him, 20minutes, he gets mad, '20minutes?! It's 5 minutes from your house! Be there or I'm leaving!' Fine. I jump out of the shower, call the company and make sure I should go meet him. I get there, this angry small man hops out from the truck, starts yelling at me to take off my roof rack or else he's not responsible for my car. "ANYTHING can happen on the road. So you leave the rack on and I crush your car, not my responsibility okay?" Get in a tiffy, call the company, I agree to take it off and help him tie down the rack under my car. Worth noting the guy had to rev my car up the back of his truck like 6-7 times like he didn't know what he was doing ( even started recording just in case he flew off the truck ). Shadiest part: Before leaving he says "So you be there to give it something for the road right?" I say, "No you're dropping it off at my car repair shop. They're expecting you." He says "What! So who's going to give it something for the road? The roof rack is extra! I'm going out of my way to ship it for you, ANY thing can happen to it, it can get lost, fall off, stolen, it's a long road--ANY thing!" I ask him if $80 will make him happy. He says, "Make it over a hundred." Fine, I give him $100 so my roof rack gets doesn't "fall off on the road." Tells me he'll get there in 2 days on Friday. The shop's hours are 10-6 M-F. The company knew this, the driver knew this. Friday, they tell they're dropping off on Saturday. I talk to dispatch, they tell me "We called and spoke with Chris, he said it's fine and he'll be there." Saturday, my car gets dropped off. Monday, I stop by the shop. The owner said the driver called him on Saturday yelling "Be there in 13 minutes! I don't care, I have car. I need to drop it off." Apparently the machine shop next door was kind enough to receive the car. No one knows how my roof rack ended up back on my car, crooked and also pushing out my WRX's frameless windows. Chris said no one from Auto Transport even spoke to him. Amends: I call USA Auto Transport, tranferred to complaint dpt, super nice guy, John, listens to my story, tells me he'll push to remove the driver, starts the refund for my $100. 2 weeks later: I've been refunded $100, and hopefully that angry little dude isn't revving up anybody else's car for this company anymore. I give 3 stars but only for John from customer service being super courteous and immediately starting the refund process after I gave my sob story of being robbed by the driver. Otherwise, I'm not sure how to rate this company. Quick to respond and easy to get ahold of. Fast delivery, indeed. Fair rates. But dispatch who lied about arranging the delivery and a miserable driver who woke up on the wrong side of hell every day. Hopefully I never have to ship my car again. I need to just buy a house and stop moving.

Recommended! I had my car shipped from California to New York. It was a basically seamless…read moreexperience. They're helpful and professional. I'll definitely use them again if I ever need my car shipped.

I contacted Payless last minute. The service was wonderful, very attentive, & affordable. Thank…read moreyou Hazel for your customer service. Hazel was constant updated me on the transportation. I received my car within 4 days from New Jersey to Burbank California. Affordable and fast service. Thank you

Shawn was great in scheduling our car transport. Everything went well and the car arrived on time…read more Highly recommend

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

My friend was moving back home from New York and we ended up using "I love moving international" to…read moremove all her furniture/boxes. They were super helpful, quick and handled her property with care. Highly recommend them when moving!

My husband and I moved from NYC to Toronto in late April of 2023, but we started planning the move…read moreright after we got approved for permanent residency in Fall 2022. After some research, we talked to several international moving firms. When we connected to Betty at ILM, it was "love at first call", professionally speaking. At every step of the way, Betty was patient and responsive, explaining the complex process of an international move, and making sure all of our paperwork was in order. We asked for our stuff to be in storage for a bit because we didn't know how long it would take to find an apartment, and Betty helped us figure out the right schedule to reduce storage costs to a minimum. The actual move itself was the most professional and smooth we've ever experienced. The moving team showed up at our NYC apartment with five guys, and they packed everything perfectly. Everything arrived in Toronto without a scratch. The delivery team in Toronto was also top-notch. Highly recommend ILM for all your moves, especially cross-border ones. Make sure to ask for Betty as your point of contact.

This was a great experience they picked up my dads car the day after I called - from Florida and…read morethey brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

*Mention Yelp for $50 off!…read more Very pleasant experience with this company. Alex was friendly and easy to communicate with. We coordinated a vehicle shipment from NJ to TX (with a flexible timeframe). It was really easy to get an immediate quote via their website and to subsequently schedule the pick-up. Additionally, their prices seemed really reasonable compared to other companies. They charged $1,290 ($290 down, $1000 upon delivery). I liked that their quote specified that it included taxes, tolls, fuel, insurance, and a price guarantee not to spring any additional charges. Just for comparison's sake, I priced two other companies in the NJ/NY area and was quoted $1,455 and $1,725. I also checked several national companies to compare prices. Their prices varied ($1,124; $1209; $1,513; $1,575). As you can see, the lowest quotes were slightly lower but not by much. I was honestly hesitant about using these national companies because they tend to have more negative reviews (although they probably also do more business). There are accusations of hidden fees, damages, bad customer service, etc. They also tend to be less personal (since they are headquartered in random locations). After considering price (and price guarantee), location, and reviews, we went with Sanway. They appeared to be an experienced and established company where you are still able to get personal service. Just a heads up, Sanway does subcontract third-party drivers/companies to deliver your car. The drivers do pick-up and drop-off the vehicles directly so you interact with them. Keep in mind that they have multiple deliveries to make so they are unable to give you an exact delivery day/time. They initially told us 2-6 days (average of 3). When the pick-up occurred, they told us it should arrive on Saturday/Sunday. The car arrived on Sunday evening and the driver (Robert, nice guy) called when he was about 25 minutes away. I was hoping that the driver would give me more of a heads up as he got closer to my area but it ended up working out since we were home at that time. You just have to stay close to home and plan accordingly. Highly recommended for your vehicle shipping needs.

Excellent communication from the company from the beginning to end…read more This is the first time since my husband and I have shipped our car to Florida that the vehicle was picked up on the date we asked for and delivered as promised. I especially liked the feature of being able to pay with a credit card to the company instead of paying cash to the driver. The drive was courteous . I plan to use this company for future shipping needs.

I was unaware that the company was going to use another shipping company to ship my cars if their…read moretrucks are unavailable. I was not address this right away. I was told that I would get replies on the status of my car and no responses were made back to me. Overall, my car arrived but I was told different dates by the other company three times. I didn't like the fact that I had to be worried but the car did make it to WA from NY at the end.

Great service! Was already parked and ready for us before we got off the plane. connected with us…read moreright away to let us know where we could find him. Much less expensive than the others picking up from EWR. Clean & New car and bottled waters ready for us. I'll be back for sure.

I recently moved out of my storage unit with All-Stor Storage - and I realized that I have been…read morestoring stuff with them for a long, long time - probably 25 years. My review is positive, and I think its pricing is good. It is not the fanciest storage place around, but I found it to be very good value for the money - and for my stuff, that was what mattered the most. In the many years I had stuff stored with them, there was one accident, when a water sprinkler pipe burst and there was some water on the floor of my unit. They called me right away, and I don't recall that there was any substantial damage. But after that point I put everything on pallets, which they have available. I found access convenient for my purposes, and I found the people in the Office available and willing to help. On my move-out, I especially want to thank Stephanie, who grabbed me before I drove off 'for good' - since I had left my drivers' license with the Office while we were using a metal gangway for the moving truck. "This is the kind of thing I tend to forget", I said when I left the license with her. "Don't worry, I'll catch you before you go." And she did. Thanks Stephanie! Very pleased with the service I got - but everyone should take a look for themselves, because there are some items for which I might want to use more modernized climate control facilities. It depends on what you're storing.