Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

Vehicle is was in good shape. Didn't give 5 star because the delivery was delayed by Carship who…read morehad a truck break down. Also could be a little more clear on payment details. But the main thing is that my car got to me and it was in good condition.

Handled picking up a car in NJ without me there, and dropped next day in FL. No issues, great to…read morework with.

Moved from NYC to Florida, had 2 weeks left because another company left me in the dust. Saw the…read moregood reviews here and USA Auto Transport (their actual main company, same as Brooklyn Auto Shipping here on Yelp) had a fair rate and was able to ship my car for me. TL:DR; Terrible driver, absolutely terrible. I was under time constraints and couldn't wait to arrange another driver. Communication and coordination could have been better. The bottom line is they managed to ship the car and the company refunded the $100 tip the driver coerced out of me at the end, saying they will likely not be using the driver anymore. Long version: Making an appointment was very easy, Nick was friendly and made sure I was taken care of. I made sure to point out I have a 5" roof rack, but was assured it would be fine. Every point of contact told me the driver will call 1 hour ahead of time. Day of: pickup was scheduled for morning. I waited until 8pm when the angry driver finally called saying 'Meet me off exit 31 in 15 minutes, I'm four miles away!' No one said anything about driving 10 minutes out to meet him, and having just got in the shower after a day of packing (and waiting for his call), I asked if he couldn't pick up from my street. He just yelled 'I have an eighteen wheeler! Are you going to be at the exit or not?' -- I tell him, 20minutes, he gets mad, '20minutes?! It's 5 minutes from your house! Be there or I'm leaving!' Fine. I jump out of the shower, call the company and make sure I should go meet him. I get there, this angry small man hops out from the truck, starts yelling at me to take off my roof rack or else he's not responsible for my car. "ANYTHING can happen on the road. So you leave the rack on and I crush your car, not my responsibility okay?" Get in a tiffy, call the company, I agree to take it off and help him tie down the rack under my car. Worth noting the guy had to rev my car up the back of his truck like 6-7 times like he didn't know what he was doing ( even started recording just in case he flew off the truck ). Shadiest part: Before leaving he says "So you be there to give it something for the road right?" I say, "No you're dropping it off at my car repair shop. They're expecting you." He says "What! So who's going to give it something for the road? The roof rack is extra! I'm going out of my way to ship it for you, ANY thing can happen to it, it can get lost, fall off, stolen, it's a long road--ANY thing!" I ask him if $80 will make him happy. He says, "Make it over a hundred." Fine, I give him $100 so my roof rack gets doesn't "fall off on the road." Tells me he'll get there in 2 days on Friday. The shop's hours are 10-6 M-F. The company knew this, the driver knew this. Friday, they tell they're dropping off on Saturday. I talk to dispatch, they tell me "We called and spoke with Chris, he said it's fine and he'll be there." Saturday, my car gets dropped off. Monday, I stop by the shop. The owner said the driver called him on Saturday yelling "Be there in 13 minutes! I don't care, I have car. I need to drop it off." Apparently the machine shop next door was kind enough to receive the car. No one knows how my roof rack ended up back on my car, crooked and also pushing out my WRX's frameless windows. Chris said no one from Auto Transport even spoke to him. Amends: I call USA Auto Transport, tranferred to complaint dpt, super nice guy, John, listens to my story, tells me he'll push to remove the driver, starts the refund for my $100. 2 weeks later: I've been refunded $100, and hopefully that angry little dude isn't revving up anybody else's car for this company anymore. I give 3 stars but only for John from customer service being super courteous and immediately starting the refund process after I gave my sob story of being robbed by the driver. Otherwise, I'm not sure how to rate this company. Quick to respond and easy to get ahold of. Fast delivery, indeed. Fair rates. But dispatch who lied about arranging the delivery and a miserable driver who woke up on the wrong side of hell every day. Hopefully I never have to ship my car again. I need to just buy a house and stop moving.

Recommended! I had my car shipped from California to New York. It was a basically seamless…read moreexperience. They're helpful and professional. I'll definitely use them again if I ever need my car shipped.

Great service. They were upfront with costs and were able to easily connect me with. Driver.read more

Amazing amazing amazing!!! Thank you James and Number 1 Auto transport…read more After another large auto transport company failed to pick up my vehicle during the promised pickup window (and they just kept telling me they wouldn't know when they would be able to), I was left scrambling and had to extend my rental car in California. I was even told they couldn't find a carrier in my area that could transport my car from Florida to California. After my experience, that clearly wasn't the case. I found out about Number One Auto Transport on Reddit after I saw some great reviews and filled out a form on their site Thursday night. On Friday morning James gave me a call (JAMES YOURE THE BEST!!!) & not even an hour after speaking with him, they had already found a carrier for me. They got to work immediately after our phone call, and my car was picked up that Monday (I first spoke with James on Friday). Since this was my first time shipping a vehicle, James took the time to explain exactly how the process works, listened to my situation, answered all of my questions honestly, and found me a great price (and locked in a carrier super fast). I never felt pressured or misled, I just felt genuinely taken care of. The carrier was fantastic, and both the company and the carrier were professional, responsive, and communicative throughout the entire process. My car arrived from Florida to California in perfect condition, exactly as it was when it left. After my experience with the other "big" company, i was really hesitant about putting trust into another company, but I'm glad i trusted this company. I really appreciated the honesty, transparency, and urgency that Number One Auto Transport showed. They delivered exactly what they promised. I will only use Number One Auto Transport for any future vehicle shipments and highly recommend them to anyone looking for a reliable, trustworthy, and professional auto transport company.

I contacted Payless last minute. The service was wonderful, very attentive, & affordable. Thank…read moreyou Hazel for your customer service. Hazel was constant updated me on the transportation. I received my car within 4 days from New Jersey to Burbank California. Affordable and fast service. Thank you

Shawn was great in scheduling our car transport. Everything went well and the car arrived on time…read more Highly recommend

I have never shipped a car, and frankly was a little concerned with the process, as my parents got…read moreripped off with a Boston to FL shipper. I found Mike Price online, but read his Yelp reviews, and decided to give him a try. Well, I'm glad I did. The shipment was from Washington DC to Sonoma County, CA. Fair price and no hidden fees, car arrived in great shape. A business that simply does what it says it will do. I highly recommend Auto Shippers Express and Mike. In fact, a colleague needed a shipper and I just today gave her Mike's contact info. As most businesses say, a referral is the best thank you.

Never shipped a car before and was super nervous with a lot of questions. Mike was super attentive,…read moreanswered all my questions and always picked up when I called (this detail is what sold me the most bc I knew he would be in communication regarding the status of my car). The whole process was effortless! I gave my car to the car transporter in NY on a Friday and by Sunday my car was in Fl. I flew in a little late so I had the car delivered to me on Monday. If you want a reasonable rate and reliable service stick with them. Will def use again if I have to.

Below is my opinion based on my experience…read more I'm not sure what is all of the excitement about RCC. I had an uninspiring experience with them. The "service" seems to consist of some guy with a cell phone who does not bother to respond to emails. I used this service based on the reviews. We were transporting a car from the Northeast to Florida. After a couple of blown dates, a driver did show and and take the car. It arrived quickly in Florida. The driver is independent of RCC, which is just a broker that connects car owners with truck drivers. Most of these auto transport brokers are pretty sketchy. In that sense, RCC is probably the tallest chihuahua in the room. Most of these guys seem to be failed cryto-currency traders husstling for their next buck. Our RCC experience was not a horror story, just an unpleasant experience.

In the auto transport business there are a lot of shady companies and people. RCC transport came to…read moreme on a family recommendation and glade it did. Great job very professional will definitely use again and recommend. The gentleman,s name I dealt with is MO. Thanks again Stan

great service, great communicatio! He answered all my questions promptly and sent me pictures to…read moreconfirm that the vehicle was delivered. great value