Anthony, Justice, Eric was absolutely great, very informative about what to check in terms of transmission oil

First time here! I came in today for an oil change and left genuinely impressed. The service was excellent from start to finish. The gentlemen who helped me were kind, helpful, and very knowledgeable. They took the time to explain everything clearly what was being done on my vehicle and other services they offer without any pressure. I ended up becoming a member because of the great experience! Thank you to Jeremiah, Jonathan, Carlos, and Paco for the outstanding customer service. read more

Valvoline Express Care 38935 5th Street West Palmdale, CA 93551 661-265-1856 I love the service I receive at Valvoline Express Care. The employees are so friendly and very professional. I was there last night 12/13/2025 and RF (not sure of his name) was an outstanding employee. They check everything so I feel very comfortable knowing that all of my vehicles are safe to drive in town or across the country. I highly recommend Valvoline Express Care in Palmdale. They even give a coupon for a free car wash. read more

The tech at this site are all extremely professional and nice! Glad to have somewhere I can take my car to get it taken care of! And they are usually quick! read more

Great Service! In and out! They even checked and filled my tire pressures! Will keep coming back!

Have came here often the past few years due to quick oil change times. Lately though the prices continue to get higher while competition is lower. On July 3rd this location had a 50% off deal and in the end came out to 10% in the end. This is the last time I will come here for normal business and hope they learn to be more consistent with pricing and customer expectations. read more

Polite, professional,was able to stay in my car.Nice crew,discussed everything. I will definitely be back. read more

Great service fast and very helpful answer all my questions they also recommend what needs to be replaced

Very professional and friendly. Honest and straight to the point. My go too now. Fair prices as well. They did my transmission fluid change in a timely manner. read more

Moses and Ray did an amazing job as always. Been getting my oil change here ever since I moved to Palmdale and will continue to do so happily. Excellent customer service read more

Had to do an oil change and Moses did a great job and took care of everything showed me all that was needed filters and level of oil that was put in was a first for me so to show honesty which was great! The price for the oil was great thanks for everything awesome place. Moses went on an above his work and appreciate it thanks read more

Great find. Normally I drive down below because I didn't know this place was local. What a great find. Everyone was super friendly and I was in and out in 15 minutes. They did a great job and I for sure will be back read more

Overall great quality service. Moses is a friendly professional and deserves a raise for the information and help.

Jon and team amazing service!! took care if my car and answered all my questions !!! they were quick with the change . able to fix small minor issues quickly and recommended fixes to other issues as well read more

Quick service, very helpful with my oil change. Definitely would recommend to come in. In and out within 25 minutes read more

Valvoline Express Care - Oil Change Stations Near Me - PALMDALE, California

Last customer. Efficient fast and super honest. Showed help $15 discount but because I'm the last gave me $25 off. I live in Los Angeles but will be back ! read more

Customer service was excellent and efficient, will return. Thanks to Moses and staff all fluids, air and lights were checked in a very professional manner, these employees are an asset to the company. read more

Love the staff here, they are great. Would highly recommend checking in with either Erick or Johnathan. Oil change went very smoothly and fast!! read more

Quick and easy service. Everything went as smoothly as it could have and no complaints

Excellent Customer Service! The area is clean and the workers seem caring and helpful. I was very satisfied with my service and I got a FREE CAR WASH. That was a plus. The value is typical due to inflation, but they are no more expensive than everywhere else, so don't waste your time shopping around ...lol... I plan on making this my 1# go to for car care. Anyway, take care everybody and thanks for reading my review. read more

Went in for a visit today and specifically came to this location due to the great first experience I had . However this time they had me wait behind two trucks , which was okay they updated me and I waited about 30 -40 mins , I'm already there I might as well wait . I get up to the front and they told me they did not have a filter . Why not try and check my information while i'm waiting , the trucks aren't blocking the computers . Anyways they tried to tell me to wait another 20 mins on top of what I already waited .RIDICULOUS, but they were very quick to assist a white couple. This was completely ridiculous and unprofessional on their part . I don't recommend this spot all they'll do is waste your time . So unapologetic about the racism too, how come they weren't quick to assist me the way they assisted the white couple . I WOULD GIVE 0 STARS IF I COULD !!! read more

First time here, very professional and nice. They showed me what I needed and answered any questions I had. Would come back again, if in the area. Would recommend. read more

Very good service and kind employees . Was in and out in no time!! I will continue to bring my fleet vegetables for service here.

Well done Valvoline crew. Got to admit , probably the most satisfactory oil service ever received. Tip top crew working fast and efficient. Impressed with their team work. Clear communication of all services rendered and key services for the future. In and out in apprx 15mn. Not the cheapest around but worth the peace of mind to me. Great work. read more

Went in to get an oil change the service and staff was awesome!!! The team here really value the customer experience and service. Walk you through everything they are doing. I will definitely recommend everyone I know! Thanks again read more

If you are looking for fast service, done right the first time, this is the place to go. Thank you guys! read more

They are very nice, fast, and attentive at Valvoline. The service was quick and smooth, and the staff made sure everything was explained clearly. Definitely recommend if you want efficient and friendly service! read more

Good experience, fast and reliable haven't had any issue since bringing my cars here since 2017 . Will continue to go here and i also like how they remind you on any maintenance needed read more

Haven't had a bad experience here yet. Twice I've gone now and been welcomed by Marco who was very nice and personable. Explained everything easily to me and even worked on getting me a deal. Both him and "Valentino" (I think was his name) had great customer service. Will definitely be going back. Also, although I haven't gone yet, the complimentary car wash is a nice touch. Service: oil change & transmission flush ($200) read more

The service to my car and suggestions that were critical to my car.. great customer service! Oil change done right!

Used to dread oil changes because of waiting in the tiny little waiting room, which was hella boring. I enjoy staying in my vehicle while getting an oil change. At this location, they are consistent with customer service and conduct a thorough check of my car. The services offered are affordable as well. I stick to the conventional oil change and usually have the $12 coupon so it's around $45ish. Recommend this location for sho! read more

Valvoline Express Care - Stay in ya car while they work they magic - Oil Change Stations Near Me - PALMDALE, California

On Jan. 20th I shouldn't have ever came to this place when I wanted these services done in the first place the Assistant Manager Ray didn't even call me back I should of known this would of been a bad experience form the start. I came in for front brakes, rotors and break fluid changed. That day they broke my right caliber and didn't call me with any updates for the entire day until I called repeatedly. After I heard noise coming from the front end and they had to keep my car the next day until Monday at 3PM that goodness it was a holiday if not I'd be missing a day at work. After Monday I noticed more noise coming from the front end again the District Manger Diana said to come in and schedule a day to review everything they had done to my car. They didn't call for an appointment and she never called back after multiple times calling The Store Manager Matt said maybe the noise was from the other things wrong with my car that had nothing to do with me braking and they were problems I already knew I had and they didn't cause my bread from making noise. After talking to Matt he admitted to me that none of the people there are certified to do brakes except Josh and he wasn't the person that worked on my car at all until the caliber was broken off and they called me at 5pm Jan 20th to say he would be coming in to help after they stated they were short staffed when they knew two weeks in advance I'd be coming in for this service. After this ordeal I got my car checked by a certified mechanic and my back brakes and rotors were touching metal and he stated I was two days away from total brake failure and I could have been seriously injured and my family because it is our family car . Come to find out from the assistant manager stay they never did a full brake inspection. That is standard protocol for any brake service done in California it's state law if you are going to be working on any car for brake and rotors it is safe to say there is no care in this businesss they don't care if someone can be injured my there negligence I will be contacting the BBB and BAR for these issues. If you want your family safe and not in harms way do not come in for any service if any kind! When they offered me a free oil change for my inconvenience I gladly took it and during the service they almost had me start my car with the engine oil cap off that could have put air in my engine and damaged it! DO NOT COME HERE EVER!!! You will regret it and you will have to pay for it with you time money and maybe your life! I don't take the time to write bad reviews or any review at all I go by word of mouth and the respect of any business that takes care of there customers I hate having to be the one that does this but after seeing the reviews I'm not the only one I truly want everyone to be safe and be able to take care of there family. Please be safe and go to the valley for any Valvaline Care make a day of it and enjoy yourself and your family because the people will put them in jeopardy thank you for reading God Bless you all! read more

Fast & furious. Very thorough, Gustavo & team were efficient, fast & friendly. Gave me few options a couple of recommendations as well, also coupon helped price. Def recommend over the iffy line guys all day long. A+ read more

Great Fast and Easy. I be back For my Next Oil Change Prices are Reasonable specially Doing these Times. TEAM WORK was well played Thanks Express Care. I'm Satisfied. read more

moses was very helpful , pleasant , and knowledgeable .. definitely knows how to do his job

I want to just start off by saying, I waited for my oil changed for almost an hour. I don't understand how you are going to say 15 min oil change and I've been sitting here for 40 minutes and you barely began to pour my oil. Not only that, you are training people on the job with my vehicle. I do not appreciate that without you asking me. I had no other issues with my vehicle so I don't understand why it is taking so long. ALSO, when you walk past my car you continue to hit my side mirror every-time and not even acknowledge it. read more

Super friendly service. Technicians are very knowledgeable and take their job seriously. Clean work and great discount. Got in quickly and job done fast. Definitely will be a return customer. read more

Hi again. Came to get my fluids topped. The young lady checked my tires and luckily she saw a leak and filled it . I am impressed with Express care. They are always polite ,easy to talk to and professional. I am glad I can bring my car here and have them check out my car as I travel to The Valley from Palmdale often. Thanks Express Care. U guys are awesome!! read more

Great Service for all my car needs! They really go above and beyond. Great deal for my buck

Great staff, very attentive and knowledgeable. Went in early, everything was quick and easy.