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    Valvoline Express Care

    2.0 (1 review)
    Open 8:00 am - 6:00 pm
    Updated 2 months ago

    Services - Valvoline Express Care

    Oil changes

    Auto transmission repair

    Transmission leak inspection

    Valvoline Express Care Photos

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    26 days ago

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    Kocourek Honda of Rhinelander

    Kocourek Honda of Rhinelander

    (11 reviews)

    On July 10 brought in our Honda CRV for tire rotation, oil change, and to install a roof rack.  It…read morehad to remain overnight because the staff - who were very courteous and professional - said we needed to replace two seatbelts due to a recall and they said they didn't have all the materials/parts on the 10th to change them out. The next day, July 11, we received a call saying there was a small crack in the windshield and they asked if we had noticed it before. This was an odd question as prior to doing the tire rotation, oil change, and installing the roof rack, they did an inspection and noted no damage on the exterior of the car.  We were surprised about the crack as the car had been in a secure garage for the previous 10 months while we were deployed overseas. The staff said they would investigate and called prior to closing and it was decided we would pick up the car on Wednesday, July 12. On July 12, the staff showed us the crack and we immediately knew that it was new since it was about 8 inches in length and directly in the driver's field of vision.  We also noticed that the crack terminated at the windshield molding where there was a very noticeable dent.  To us, it appeared that the dent was likely made by a tool or some sort which likely hit the molding and also cracked the windshield.  The service manager posited that it could have been made by debris from the storm the previous evening when the car was outside, though no other cars appeared to have any such damage and there was no debris on the ground suggesting as such. They said she checked with the mechanic and they assured them that they were very careful during the installation of the roof rack and did not remember anything specific happening that could have caused it. To the service manager's credit, they took responsibility for the windshield and had it replaced on July 17. However the matter of the damaged windshield frame remains.  Our insurance company estimates the cost of the damage to be $264.77 - that cost may not include removing and re-installing the roof rack in order to replace it.  I reached out to the dealership manager and the Kocourek VP with the text above and have not received any response. Not sure if they are trying to cut costs or corners, but their service definitely gives one pause.

    Seriously not good service. I took my Honda Fit in for an oil change and it ended up costing me…read more$98. The mechanic found a mouse nest in the air filter (it happens in the northland), so the service technician came over to ask me if I wanted to buy another air filter. I said no and asked him to just remove the nest and use a shop vacuumed to it (2 minute fix). Rather than accept my reply and agree to such a simple fix, he said he'd have to charge me for half an hour service to do so. What?! So I went back to see for myself and ask the mechanic to remove the nest. I asked the mechanic if I could borrow their shop vacuumed and he assured me he'd take care of it, then glared at the service tech in disgust. I had also asked for a tire rotation when I arrived since it had been 50k miles since I bought new tires from them. Come to find out, they charged me to rotate them. What?! I won't be back.

    Hodag Honda

    Hodag Honda

    (2 reviews)

    My girlfriend and I bought a new cbf there this year, great service that was quick as well. I also…read morebrought my Yamaha Fz09 in for tire changes literally last minute. I believe the guys name was Brian who was more than helpful and squeezed me in during my time of need for throttle therapy. Highly recommend stopping in.

    Made an appointment with Hodag to get a rear tire installed on my Goldwing. The appointment was a…read moreweek out so the day of the appointment I ride almost 100 miles to Hodag to find they tried to call me while I was on my way to tell me they didn't have the tire on hand. I was a little upset when I got there because this has happened to me before with other dealers and I had told them that when on the phone making the appointment. Also I had cords showing through my rear tire and really needed a new one NOW. So after a few harsh words and a mean mugging from me I went outside to think about what I was going to do. After a few minutes a young mechanic came out to talk to me about their FUBAR and to apologize again. A long story short the mechanic was the owners son and a combat vet, the kind of guy who makes things happen. When they couldn't find me a tire at any other local dealers he went through their stash of used tires and found one that had previously been plugged with low miles that fit the wing and asked me if I could live with that for now? My answer... Hell Yeah! He installed it himself and in less than an hour I was on the road and the bike was rolling through curves smooth a silk again. They also gave me a great deal on the tire and install because they knew they screwed up. Now I'm old military and I've got to say they took their ass chewing like men and made things happen. Now Nate, the owners son, is a solid dude and was in no way going to have me ride home on a tire showing cords. He told me during the scramble to find me a tire he was going to give me a loner bike to ride home if nothing panned out. I can work with guys like that. So thanks Hodag! The reason you guys are five stars is because I can't give you six.

    Valvoline Express Care - oilchange - Updated June 2026

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