Found what turned out to be a small screw in our tire. Tony took care of us quickly and no charge…read morewhen it was determined not to have punctured anything! Fast and friendly service. Thank you!

I had a flat tire on my way out of town heading to my home a hour north. I called AAA and they were…read moregoing to be 2 hours or more to get me picked up and taken to a fire shop. With dogs home alone and unable to figure out how to fill my Audi Q7 tire with the provided air canister, I was totally freaked. My friend called a couple of tire shops for me and this was third one she talked to. They said sure they could help me, and were at my car in 10 minutes! The man inflated the tire, found a screw causing the problem and said I could follow him to the shop with the tire now inflated. He had me on the road 30 minutes later! I was more than happy to pay the fee charged - about $140 total, to be on my way and able to get home to my pups. Everyone at the shop was friendly, and it was a great small town vibe inside.

Amazing service!! Went there on Thursday afternoon with a set of John deer steer tires and they…read moreordered them right away and they told me they would be ready at lunchtime tomorrow. Needless to say , they were ready as promised. Excellent service and excellent management!!! That's the way you supposed to run a business !! FIVE STARS for SURE !!! Completely satisfied consumer here !!!

Amazing guys!! Honest fixed our tire quickly highly recommend!!!! Small shop honest service!!read more

Awesome experience with Rhinelander GM Cadillac, best car buying experience with any dealer in…read moreyears. Considering we were just stopping by for a first visit, we had no intention in driving away with a beautiful new Cadillac. Everything was first class, from the organization of the cars on the lot, to a warm greeting by Tim on a snowy, cold March day. Tim introduced us to Jeff, Rhinelander Cadillac expert, who was patient with our questions, taking time to answer each one thoroughly. When it came to working out the numbers, Jeff was assisted by Kyle, the Rhinelander Cadillac financing and leasing specialist. Kyle was able to discuss and complete a complex trade situation, meeting all our needs and wants. The Rhinelander Cadillac "best pricing" philosophy is respectful and approached with integrity and honest dialogue. Kudos to the Rhinelander Cadillac team of professionals for making our experience comfortable and pleasant.

Rhinelander GM was great! They changed my perspective on dealerships and really helped me out. The…read moreGeneral manager Dan was fantastic!

I made an appointment to have my a/c blower fixed. got in on time, fixed right away and the price…read morewas lower than the estimate even after I added extra work. All this was done with a smile and genuine concern like I've never seen before at a repair facility THANK YOU FOLKS !

Nice thorough service! My vehicle was challenging and they stuck with to solve the issues! Highly…read morerecommend!!! Finding a place in the Northwoods to repair a Volvo can be challenging. So very glad I discovered them!

This shop is so clean you could eat off the floor! ! Every time we have taken our vehicles to this…read moreshop, they have come back way better than they were dropped off. We have had a lotta different experiences utilizing different shops, and unfortunately their success rate has not touched this garage. If you want quality, respect, honesty, and integrity- this is it. Aaron G Lueth Lueth Plumbing and Heating

Generally closed due to owed taxes. Clean shop but owner can be toxic. Do not know if he can reopen.read more

Our diesel Dodge dually pickup up broke down out of town and our Road Assistance service was unable…read moreto provide towing service for us. TJ, the owner of this service rescued us. He towed us back to his place of business and took my husband & I back in his truck. We don't trust diesel repairs to just anyone but we let him work on our truck and gave us a loaner for our 90 minute drive back home. Our truck repair went great. The repair was reasonably priced. Truck is running better than before our break down. We will be dropping our truck off with him for any future repairs.

Had a noise coming from the front of our Suburban as we were making our way north to Eagle a River,…read moreWisconsin on Friday, August 18, 2017. It was 3:30pm and the four places we stopped at (including the Chevy dealer in Rhinelander) did not have the staff to resolve the issue. Some of the repair shops are closed on the weekends. Service personal from the Chevy dealer offered a couple of good suggestions. We ended up at D and J Auto and Truck Repair in Rhinelander where we met the owners. It was almost closing time but the mechanics said they would look at it. Well, less thirty minutes later the problem was resolved with a new wheel bearing and we were on our way. Wonder folks. Honest as the day is long. Highly recommend D and J Auto and a Truck Repair.

On July 10 brought in our Honda CRV for tire rotation, oil change, and to install a roof rack.  It…read morehad to remain overnight because the staff - who were very courteous and professional - said we needed to replace two seatbelts due to a recall and they said they didn't have all the materials/parts on the 10th to change them out. The next day, July 11, we received a call saying there was a small crack in the windshield and they asked if we had noticed it before. This was an odd question as prior to doing the tire rotation, oil change, and installing the roof rack, they did an inspection and noted no damage on the exterior of the car.  We were surprised about the crack as the car had been in a secure garage for the previous 10 months while we were deployed overseas. The staff said they would investigate and called prior to closing and it was decided we would pick up the car on Wednesday, July 12. On July 12, the staff showed us the crack and we immediately knew that it was new since it was about 8 inches in length and directly in the driver's field of vision.  We also noticed that the crack terminated at the windshield molding where there was a very noticeable dent.  To us, it appeared that the dent was likely made by a tool or some sort which likely hit the molding and also cracked the windshield.  The service manager posited that it could have been made by debris from the storm the previous evening when the car was outside, though no other cars appeared to have any such damage and there was no debris on the ground suggesting as such. They said she checked with the mechanic and they assured them that they were very careful during the installation of the roof rack and did not remember anything specific happening that could have caused it. To the service manager's credit, they took responsibility for the windshield and had it replaced on July 17. However the matter of the damaged windshield frame remains.  Our insurance company estimates the cost of the damage to be $264.77 - that cost may not include removing and re-installing the roof rack in order to replace it.  I reached out to the dealership manager and the Kocourek VP with the text above and have not received any response. Not sure if they are trying to cut costs or corners, but their service definitely gives one pause.

Seriously not good service. I took my Honda Fit in for an oil change and it ended up costing me…read more$98. The mechanic found a mouse nest in the air filter (it happens in the northland), so the service technician came over to ask me if I wanted to buy another air filter. I said no and asked him to just remove the nest and use a shop vacuumed to it (2 minute fix). Rather than accept my reply and agree to such a simple fix, he said he'd have to charge me for half an hour service to do so. What?! So I went back to see for myself and ask the mechanic to remove the nest. I asked the mechanic if I could borrow their shop vacuumed and he assured me he'd take care of it, then glared at the service tech in disgust. I had also asked for a tire rotation when I arrived since it had been 50k miles since I bought new tires from them. Come to find out, they charged me to rotate them. What?! I won't be back.

My girlfriend and I bought a new cbf there this year, great service that was quick as well. I also…read morebrought my Yamaha Fz09 in for tire changes literally last minute. I believe the guys name was Brian who was more than helpful and squeezed me in during my time of need for throttle therapy. Highly recommend stopping in.

Made an appointment with Hodag to get a rear tire installed on my Goldwing. The appointment was a…read moreweek out so the day of the appointment I ride almost 100 miles to Hodag to find they tried to call me while I was on my way to tell me they didn't have the tire on hand. I was a little upset when I got there because this has happened to me before with other dealers and I had told them that when on the phone making the appointment. Also I had cords showing through my rear tire and really needed a new one NOW. So after a few harsh words and a mean mugging from me I went outside to think about what I was going to do. After a few minutes a young mechanic came out to talk to me about their FUBAR and to apologize again. A long story short the mechanic was the owners son and a combat vet, the kind of guy who makes things happen. When they couldn't find me a tire at any other local dealers he went through their stash of used tires and found one that had previously been plugged with low miles that fit the wing and asked me if I could live with that for now? My answer... Hell Yeah! He installed it himself and in less than an hour I was on the road and the bike was rolling through curves smooth a silk again. They also gave me a great deal on the tire and install because they knew they screwed up. Now I'm old military and I've got to say they took their ass chewing like men and made things happen. Now Nate, the owners son, is a solid dude and was in no way going to have me ride home on a tire showing cords. He told me during the scramble to find me a tire he was going to give me a loner bike to ride home if nothing panned out. I can work with guys like that. So thanks Hodag! The reason you guys are five stars is because I can't give you six.

I broke down with my big job truck . I was installing 2 large stainless steel balls on a sign when…read moreit all went down , so55 I called Dynamic. , and I was up in a jiffy , thanks Dynamic !

My daughter locked her keys in her car. We called our insurance and they sent Dynaming Towing. He…read morewas here with in 30 mins. Courteous, knowledgeable, honest, fast. By the time I finished my sentence he had the car unlocked. Highly recommend.