Update: was cleaning my wheels today and found gouges in the paint that they tried to cover with…read moresharpie. Was originally quoted 30 mins for tire rotation & alignment since there was nobody at the store at the time. I noticed on the tire rotation they were doing it wrong for a 4WD truck. Then the Hispanic guy starts to argue with me, meanwhile his co-worker was googling. The end result, they were wrong and had to move the tires again. Two and a half hours later, I finally leave just for the steering wheel to be crooked while driving straight. Went right back & they re aligned it. Will not return here. Place is a joke. Much better options. Will work in a pinch though.

I went to this location while visiting family in the area because my rental car had a flat tire…read more Not only did they fix the tire in less than 30 minutes but they went the extra mile and didn't charge me because it was a rental and we were out of town! Kindness is alive and well at the Mavis in Calhoun, GA y'all.

My overall experience with Northwest Georgia Automotive Inc has not been a good one. I like to…read moresupport small businesses in our area, but I will not be going back here. We bought a set of new tires here and they were unhelpful. The customer service is disappointing.

I have used Tire Quest ever since I had my first car at 16!!! I'm now 24 and drive from Rome, Ga…read morefor any and every car problem. not only are they quick to want to help, they look for the best deal they can get you!! It feels like I go to visit family when I get to see them!! Jesse can make anyone feel welcome! I would recommend to anyone and everyone!

I was on a 14 hour car ride home after losing my brother when my tire pressure plummeted, I called…read moreand they picked up within one ring, we're so kind and professional. They Sent their service guy to me right away and he picked up the tire, took it to be repaired, and brought it back to get us on the road all within an hour. Jacob especially took great care of us, and the guys at the desk were a pleasure to do business with. I greatly appreciate your alls service in my time of need, and for an extremely fair price.

They have a very friendly staff and an owner that cares about its customers. Their front staff…read morehelped to entertain my son while waiting for my vehicle and their waiting room is more than sufficient. I went the first time and we both thought we fixed the issue being my AC not working. However, a week later, the AC quit working due to a leak. I called to inquire about repairing it and was told I would have to essentially repay for the first visit over again, so I denied the services. The owner called me back personally and took accountability for their tech making the mistake of trying to repair the AC in the cold temperatures, as this was there company standard. He stated the tech was new and would be informed properly, and I didn't know this would cause the leak to be undetectable either. After revisiting the shop on a warmer day, my leak was found and the AC was fixed, so I was left only paying for the repairs, which I would have had to pay on the first visit if the leak was found. I really appreciated the owners accountability and desire to make it right and the staff for keeping me informed throughout the process, despite a small misunderstanding.

We had a blow out and Zach Edwards towing took up to Tony's. They fixed our tire and had us on the…read moreroad very quickly. Great customer service!

From the owner: Since 2011 God has given us the opportunity to make your road trip saferread more

I paid $30 to have a tire plugged last week. I called back today to let them know it was still…read moreleaking. The girl that answered the phone said "so?". I said "so you all don't stand by your work?" She then proceeded to argue with me and put her brother on who acted like the big tough guy. She was not professional the day I came in either. Will not return or recommend to anyone.

Costumer service is so bad , plus they don't want be responsible for any warranty on tires I bay in…read morethis place , they have a horrible quality tires for high prices , if I need a tires for my Carr again I will never go back to this place or recommend to any body Be carful

Today, I felt valued as a paying customer. The wait was long, but the service made up for it. I…read moredidn't get the guy's name that was behind the counter this morning, but he was so nice to me. He answered all my questions without making me feel like I was bothering him. When it was finally my turn to pull into the Bay, Levi was very nice & knowledgeable. He dummied down everything for me when he took time to explain to me what was going on. & then Stephen backed up what Levi said with a little more detail. I am very appreciative of the team here today. Although, I travel this interstate a whole lot, this was my first visit & if I have the choice to come here again, I will NOT hesitate in doing so. Also, when I got in line to check out, it took some time, but that was because the one person in front of me was having a hard time. Not sure of the details, but to see how much Marie cared to try to help him had me in awe. She apologized that I had to wait, but I could never be mad at that. I love that y'all care enough about us drivers. I would most definitely rate this shop a 10 out of 10! #HappyTrucker

Man,props to the OGS Blake and John for coming through with the power steering fluid. Couldn't find…read moreanother one for miles with truck parking. Anytime I'm in the area I'm pulling through with them Jake's on high!!

Called them at 8:30 am to replace my flat on my spare tire on my trailer by 9:15 I was on the road…read moreheading on my final leg to my destination. They were also nice enough to check my axels looking for cracks etc. they gave me the thumbs up also topped off all my air in my tires.

Excellent Car Repair and Service…read more.. I can't say enough about this place. Run by an honest mechanic who does excellent work and charges a fair price. Can't ask for more than that. Our family has been using them for years and recommend them highly. Repairs done by JC's for us.. Fuel Injectors Struts Master Cylinder for Clutch Clutch Replaced Engine A lot of other stuff..