Went in for an oil change this morning. There was no wait. They were upfront about cost and also supply coupons on their website. They said it should only take about 15 minute which it did and then I was on my way!! Everyone was friendly and worked fast. read more

Everyone was so friendly here! Got my oil changed in less than 10 minutes, super quick & easy. I also didn't feel pressured to buy anything extra which was so nice read more

I used to love going here. A few of the guys are great and do a good job but some try to take you for as $ as they can. Last time I went, the guy told me I was overdue and that he'd have to charge me extra to flush all the bad oil out and fill it back up with new oil. Having a newer car I know I don't have to get serviced every 3,000 miles like they put on the sticker and set on the dash. The guy was insistent so I let him do it but I won't be going back here. read more

So Great! I love coming here. The staff is super friendly, very helpful and I didn't even have to get out of the car...what? Love this! So quick and easy! A+++. I come from Philadelphia where I can throw a tone and hit and oil change service....i come here because it's so worth it! Thanks to the Staff, you guys/gals are superb! read more

DO NOT DO NOT DO NOT ever visit this valvoline or any of them ever! Still dealing with this horrific company 22 months later after they ruined my exhaust system from a fuel cleaning service I paid for! They attempted to repair my issues, however, have "fixed it" 3x with no resolve! What a joke of a company! The dealer now wants over $8k to repair what valvoline ruined for a $90.00 service!!!!! read more

Horrible service. They completed messed up a simple oil change. I had to end my bringing my 2019 Jetta to a VW dealer to correct their errors, cost an extra $300. Did not attached the under carriage protector correctly, did not install the gasket or filter correctly. VW said there was more oil in the pan than the engine. I went back and they said they would review, talk to management and call me back which of course they never did. STAY AWAY FROM THIS LOCATION. read more

I was going away and went here to get my oil changed. I was leaving the next day and was driving. They changed my oil and all my filters. They explained everything. Mike informed me that my tires were bad and said he wouldn't drive a long distance on them. He even emwent and called around to get me in that day and a great price on tires. Then he called me to make sure I was able to get the tires. I am so grateful and will definitely go back again! Thanks, Mike. read more

Came in for a routine oil change & Josh was an absolute pleasure! Thanks for your help & due diligence with checking over my bill. Will be back for sure read more

I was hesitant because i usually take my car to the dealer but i was way over mileage and couldn't get an appointment same day. The guys here were really nice and polite i felt comfortable here. Oil change took 30 minutes i was in and out. they told me i should replace my windshield wipers but when i declined they didn't harp on me to try and convince me. really nice guys thanks again read more

Came in for my routine oil change and josh was super helpful and friendly! Service was quick as well!

Went for oil change. I Was in a crunch and needed it done that day . I just pulled right into the garage the guys greeted me right away and started working immediately. This is a girls best friend kinda place. So easy. Hassle free... didn't even have to get out of my car ! Will def be back . Thank you so much ! I also got air filter replaced windshield wipers and a rear bulb fixed! read more

Excellent service. Detail oriented. Took the time to explain each step, did not force additional sales. Friendly staff. I really appreciated how they showed me my oil level after it was changed; first time in 20 years for anyone to ever do that. Will be returning for my next service. Thank you! read more

This review is of the Valvoline in EHT. I purchased a Groupon for an oil change. I had a great experience from start to finish. I want to thank the service guy Michael . He was patient, attentive and upbeat (even though it was 95 degrees out). I was allowed to stay in my car the whole time. I explained to him that my car was low on oil and he talked to me through the whole process. Apparently my car is burning oil and the oil was dirty. He showed me the oil before and after he changed it and he also recommended that I get my oil flushed next time I come in. I was very thankful for his help. I will definitely be coming back to this location again. Thank you Michael!!!!!!! read more

I initially went here because I was looking for a shop to change my serpentine belt. I usually go to jiffy lube to get my oil changes but found this place was in the area and had "serpentine belt replacement" listed as a service. As soon as I pulled in I was treated as an inconvenience. "Awe man, I just want to smoke!" the guy kept repeating as I was guided to the bay. When I mentioned I wanted a serpentine belted replace with the oil change I was told he had to check if they had the belt in stock. He punched in a bunch of random letters and numbers on the computer for most of the information on my vehicle. Didn't really bother me but when they began draining the oil, I again mentioned the serpentine belt and he couldn't look more annoyed. "How do you know you even need it changed?" he asked me. I immediately knew this guy had no intention of changing the belt or even looking for a belt. He then said "We probably don't have the belt in the back." There's an auto zone right next to this place so I offered to go over and get it. He said he'd check for the belt. As they changed the oil he picked up a drain plug off the ground and said it was mine and it was striped. No joke it sounded a script this guy used for the 15th time today. The bolt looked brand new and didn't have a drop of oil on it. He told me they were gonna replace it free of charge. They began wrapping up the service and I knew the serpentine belt change wasn't going to happen... but did I REALLY want this place to do anything to my car? They clearly didn't want to deal with me or my car. Why would I push for a service that they didn't even want to do? All in all I'll never use this company again. Not sure if its the location or the brand in general but I'll stick to jiffy lube for my oil changes and a in repair shop for my auto repairs. read more

My oil change light came on when I was on my way to the beach so I decided to stop and see if they had any openings. It was drive thru, no wait, and was in and out in less than 20 minutes with absolutely excellent service. All workers were hands on deck, friendly, and helpful. I'll be back for every oil change! read more

Great experience! I'm so used to having to leave my car at shops for HOURS! I was in and out in less than 20 minutes. I got my oil changed, air filter replaced, and brake light fixed. I would definitely visit another Valvoline Instant Oil change in the future! read more

Had a great experience today! I was assisted by Guillermo, who was so professional, knowledgeable, and sooo nice. Hooked me up with coupons to give me a great deal!! Will be back and didn't try pushing any upsales, just what my car needed. read more

When you go to valvoline you know exactly what's going to happen--you get to stay in your car and action unfolds all around you. You can, for the most part, see what's happening and who is working on your car. They automatically check all your fluids and tire pressure and inform you in a non-high-pressure way what maintenance is recommended based on your mileage and car condition. I always come here for an oil change especially now during covid so I don't have to wait in a waiting room. Also-- almost never a wait read more

Above and beyond! Quick, responsive team who stuck with a pesky Nissan cabin air filter until it was done. Highly recommend.

They performed a cooling flush on my system and use the wrong any fees in my truck causing my water pump to fail and cost me a $1000 They performed a coin system flush on my truck using the wrong antifreeze and causing my water pop system to fail and have to be replaced with a bill of over a $1000 They reached out to me on the incident and were nothing but argumentative over the fact the the Chevy dealership said that they used the wrong anti-freeze in my truck. They are not willing to admit to their mistake read more

I just had a terrible, scary encounter at this location. I had a Groupon for a 5 quart oil change. When the service was done I was told they added "extra oil" and there was an additional charge. I was not informed of this before the oil was added and they couldn't show proof of the amount of oil added. I refused to pay and they called the police. While waiting for the police one of the employees threatened me and asked me to "step outside." I am not a confrontational person so why this series of events occurred is beyond me. read more

I had an issue with my car recently not involving them. I went to add coolant to my car and notices the cap for the coolant reservoir missing. They were the only ones under my hood for the last three oil changes. Today I went to have my oil changed. I have had a slow leak in my rear passenger tire. I went to get an oil change today. Before I left my car had the low pressure tire light lit. I went and got my oil changed. On the paper, they said they checked the air pressure and said it was good. When I left the air pressure light was lit on my car. I went to a local gas station and my tire was at 25 psi. They never checked tire pressure and said it was good. The young kid that was working was complaining that people were showing up. I heard him say "its a rainy day why do people get their oil changed on a day like this. Will be my last time going there read more

First time here, was pleasantly surprised at how professional they were. They offered discounts right away, gave me the best deal possible. They were also polite. I didn't have to get out my car! Will definitely visit again. They were also open on a Sunday until 5pm. Simply can't beat that. read more

My check engine light came on just prior to getting on the turnpike for vacation. Turns out my oil pan was cracked and needed to be replaced. Dustin replaced the pan for me and saved the day. The entire staff was knowledgeable, courteous, and professional. He even got me a cold drink while I waited. Would highly recommend read more

Guided me in then left me there without acknowledgement for so long that I left. Will stick to Woodbury location.

I've been going to this specific location, for years now, and I have never had a negative experience. I actually went there today and I was not surprised to have received the same outstanding service, as always. I am always told what I need, what I don't need; NEVER any pressure and they are actually the first ones to admit when something is still in good shape and not due for replacement or repair. I always feel extremely comfortable while I'm there and grateful to always have any of my concerns addressed or questions answered. I would highly recommend this place, and although there are other locations, I have no knowledge on any of the others, as I refuse to take my vehicle(s) anywhere else. Thank you so much, Anthony- your boss, & your coworkers (the mechanics)- for going over and above to bring my Kia Sorento up to date, today. You guys are the best !! read more

i never knew this place existed, but thanks to Groupon i'll definitely be back. You sit in your car while they do the oil change and you're in and out within 20 minutes. The staff was very nice. since my free two year services is done on my car, i'll be going here moving forward for my oil changes. read more

Amazing experience! These guys are so personable and trustworthy. I laughed some and felt comfortable letting them complete my oil change and power steering. Extra 25% off with Groupon purchase for other services. Make sure to purchase your Groupon the day before you go. First come, first served. These guys are great! Will be back when I'm in the area. Thanks Mark for all your help today. read more

These guys are AMAZING! We arrived here because of yelp and Groupon and I'm glad we did. After purchasing the Groupon discount for an oil change we arrived same day and unfortunately was told that we needed to wait 24hrs (that was our fault.. read the fine print). Even with that disappointing news they were still hospitable. So the next day we tried again and this time it was even better. They are polite, quick with service and they offer more discounts if your a first timer. Nothing gets better than a group of genuine people lending a helping hand for an affordable price. So I recommend everyone to check them out for your car services! Tell them Reid and Uneak sent you! read more

Very Clean Professional and Techs, Quick Service and you stay in you vehicle, scanned the drivers side door for vehicle info to confirm that all recommended specs are followed. Oil change is $35, Air Filter $24 and fuel cleaners $12 all installed. I opted to go with the next level of high mileage oil for 55 bucks...total service $150.00 timing 10 mins. A little pricey, but worth it vs the alternative (The Dealership or Doing it myself) Priceless! Wish they vacuumed interior and had a car wash. Will be bring all my cars here. read more

I'm going to be very specific. My fiancee' went here to get a synthetic oil change for her SUV. She was quoted a price of $49.99 by the clerk, and she told them to go ahead. Honestly, $49.99 is normally a promotional price for a full synthetic oil change, so she thought she was getting a value. Within a few minutes, the guy came back out to tell her that the vehicle was missing the cabin air filter. Well that's funny, I have a receipt that shows that I purchased one at Advance Auto Parts in March of 2016, and put it in myself. I guess someone broke in and stole it.....right? Then he tells her that the needed to replace the air filter to do the synthetic oil change, which is a blatant lie, but this is a newer vehicle for her, so she assumed that he was telling her the truth, The final straw was telling her that they had to add an additional quart of oil because the oil level was "low" and their oil change only covers 5 quarts. Interestingly, the vehicle manual, and every other online source says that the oil capacity is only 5 quarts, and that filling more than 5 can actually cause the plugs to foul. I would say that you should hope that you didn't fill beyond 5 quarts and lied to her about the extra quart, because if the plugs foul because of it, you will end up in court. When she got the final bill, she asked to see a manager, who essentially said that there was nothing that he could do. She never signed off on any of the extras, like they typically have me do at Jiffy Lube, and my regular mechanic, who would have charged considerably less for this job. She paid it, so she could get her SUV back, but I can assure you that we'll be disputing this bill. Manager, please don't bother giving me the same public relations response that you have given other when you get a bad review. If you cared, this would have been discussed WHILE SHE WAS THERE, not after someone posts that you've done a poor job, lying and miscommunicating with her. read more

Really good group that works as a team. Professional and efficient. Competitive prices. They can handle more than just oil changes.

Took their staff of "professionals" over an hour to perform an instant oil change and fail to replace a brake light. UPDATE: The owner of the establishment took my address and arranged for a free oil change next visit. I still would not recommend read more

Ok, my only complaint would be about Valvoline and not about service at this location. Background: I have 3 vehicles and I lived in the area for 4 years in which I went here. One of my cars I was putting 3k close to every month. I am a DIYer and I dont trust oil change places but these guys made me trust them. What I liked: They showed me every time the oil they were putting in (type) and the level of the oil after. All the service techs were polite and professional. i only had one occasion when a woman misquoted service but the manager later handled it without even questioning my story. Complaint: Valvoline - added services should be cheaper than they are. Overall it was not cheap - I never go here without a coupon. get the Groupon, Vet Discount, something read more

If you aren't doing it yourself, this is just about the only acceptable way to get an oil change. There is hardly ever a wait, they check pretty much everything (including your lights), and are totally professional. Everything can be done contact-free right now and you can stay in the car. Great service and they even give you a coupon for a car wash. read more

After reading some of the reviews I was skeptical about this location but they were very thorough and professional. I got and oil change and transmission flush no hassles. They also found a nail in my tire and I was thankful because I was heading out on a long drive. read more

Got my service trucks oil changed here. The crew was exactly on time and exactly ready to work this Saturday morning at 730am when they opened. Was a bit suprised however that you actually get to sit in your vehical the whole time they service it. But Seriously could not believe however that the reason why they say to you when they do their communications with each other that there is nothing wrong with your car, is because some jackasses actually believe that because they are saying things like oil cap tight , yes check and filter tight , yes check that some people actually believe oh go something must be wrong, I mean really? Really? People have actually turned or are that dumb, then they should not really be even driving. But anyway a fantastic service all around thro n thro. read more

Such a rip off. Tried to charge 100$ for a synthetic oil change and make up problems your car doesn't have.

Worst place ever!!!If i can give no star for them i will!My husband went here to get oil change & they broke his car!the hood won't close & they said he needs to bring it to dealer store to fix it!But the car was perfectly fine & the hood were closed before they touch it!honestly the first time he went to this place they said they were closed already so he went back the next day & car's hood were still good,nothings wrong with it!So thats our proof that they are the one messed the car up!But this people are liars& unreliable!Since they said to my husband to bring it to dealer store he just drove it with an open hood but then unfortunately while he was driving the car,the hood blew up & hit the windshield cracked&broken!!thank god nothings happened to him seriously but he was shocked,could'nt see the front&had a headache.If the valvoline just fix the hood or tell my husband not to drive it this couldnt happen to him & to his car!If something worst happen,this could take my husband's life & i wont be able to forgive them for the rest of my life!We reported what happened but the valvoline said they wont be responsible for it!Where is the justice?!We are really devastated & disappointed from what happened!Stay away from this place!unprofessional & not worth it!!Highly Unrecommended!! read more

Fast, friendly, professional, efficient mechanics. There seems to always be some type of savings or coupons. My new oil change spot!