I took my car to Tom's to get a belt replaced and my brakes done. I also asked him to give it a…read moreonce over because my daughter would soon be taking it over. Not only did he do great work, he stayed late working on it so I could have it back the next morning. I would highly recommend him to anyone who wants good work from an honest shop.

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.

Went in to fix my car's AC, the lady at the counter was very knowledgeable and explained everything…read morethoroughly to me and answered all of my questions. The price seemed fair for what I got done and the service was quick!

I brought my vehicle in for a full inspection, a check engine light, and a rattling sound coming…read morefrom underneath. There was also a noticeable squeal when starting the car, which I expected to be addressed. Unfortunately, that issue was overlooked until I specifically brought it up, and I was told to return after having the rattling addressed at Bill's Muffler Shop. Additionally, during service, my valve cover was not put back on -- something that should not have been missed. While it was eventually corrected, it adds to the oversight concerns. Because of these issues and lack of thoroughness on the first visit, I'm giving a 3-star rating. I appreciate the corrections made, but better attention to detail and communication would go a long way in improving the overall experience.

The work was done promptly, and the price was reasonable for the work that was needed. He explained…read morethat a diagnosis needed to be done before the work was started. I feel that he is an honest person who will only do what needs to be done unlike others that have taken advantage due to lack of information. I will defiantly take my car back to him in the future when work is needed.

Quick, reliable precision at it's finest, the specialist pro, make Kings Mechanic shop your 1st…read morechoice an I promise you won't be disappointed! I wish I would have found them ages ago,I'm happy with my service and will continue to do business with the number one shop on the map! Make your vehicle smile again

Honestly I would do zero stars if possible, I took my car to the for the AC in 2021. I was advised…read moreto put an entire new system in which I did. Not even 5000 miles on the AC unit and it goes out! I understand the two year warranty was out but not the mileage warranty. makes me ponder what type parts they use that the compressor is out again!! Asking another 1208. to fix it. Save yourself some money and don't use these people for your AC problems!!

Spouse's car was running into some car issues. Looked around and decided to give them a try. The…read moreowner was extremely friendly and was able diagnose it. I almost passed out on the the things that it needed to be replaced. It was only a matter of time before the car would have been on the side of the road.So we decided to swallow the pill and just pay for the most expensive item, which was the struts and shocks. We later realized that the other items were things I could fix myself. I saved closed to $700. Get your tires from Walmart...the tires they attempted to sell to me was no different. I'll go back if needed, but it won't be my first choice though. Nonetheless the service was good.

WHAT A RIP OFF! To make this long story as short as possible, I called Chuck's Garage and told them…read moreI needed to have AAA tow my truck there to see what the problem was. I told them that the engine starts, but was riding rough and acting as if it was going to cut off. I thought maybe I put some bad gas in it. My second thought was, maybe I needed a major tune up (since it's been a while). I agreed to pay them $102 to find out what the problem was. So, after they start looking at the truck, Andrew calls me back and says the mechanic has an "idea" of what was wrong with it; but needed to do a different diagnosis for an additional fee. They should've said this was a possibility from the beginning. He then told me that he "believed" it was a bad timing change/belt (or whatever you call it). He said the fee to do the second diagnostic was $600 (which was 6 hours labor). This second diagnostic was to check and see, but it wasn't guaranteed that this was actually the problem. When he gave me the cost of second fee, I immediately refused to pay it. Who has $600 to spend on a MAYBE diagnosis? If I agreed to do the diagnostic and that's not what the problem was, I would still owe $102 (for the first diagnostic to NOT tell me what the problem was)... WHAT?? I would also owe $600 (for the second diagnostic). If I then agreed to do the second diagnostic, it would be $700 plus $2300 to fix the timing change/belt. Well, I'm not rich! So I can't afford $700 on a hunch that may not even be the problem. When I told them what my truck was doing and why I needed to have it checked out, that should've given them a general idea of the few things that could be wrong with it. If the guy had told me from the very beginning that if would possibly need a second diagnostic, I would've refused the first diagnostic. I'm not a mechanic, nor do I know anything at all about cars. So, how was I supposed to know they wouldn't find the problem (which is why I agreed to the diagnostic test in the first place)? I just wasted money and one of my AAA tows for absolutely NOTHING. I guess they have to keep the money coming in some kind of way. Yeah, it's $102, but that's money that could've been used elsewhere. The truck is still not in running condition. So, I'm back to square one. Thanks a lot! IN RESPONSE TO CHUCK'S MESSAGE.. In the third paragraph, you say that I approved the diagnostic with my signature. Yes... I approved the FIRST diagnostic ONLY. I paid for a service I DIDN'T GET. It's not rocket science! Maybe you guys should be honest and let people know upfront that there's a POSSIBILITY you'll need to do additional/more expensive test. If you had told me this, I would've had you guys do the first test. Then, you wouldn't have my signature at all. LASTLY: Him explaining what the mechanic has to do to diagnose the problem with my truck is TOTALLY IRRELEVANT to the fact that I paid for them to diagnose it and they didn't. End of story...

Hands down, the best mechanic shop in the greater Killeen area! Professional, dependable, honest,…read moreand fairly priced. Clean and comfortable waiting area as well. Dylan at the front desk will make sure that you're taken care of!! If you have car trouble, you've gotta call Chuck's!!

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Great service at a reasonable price. The only downside is they don't partner with a credit card…read morecompany to offer no interest credit for expensive repairs. That's not their fault.

I had came in to get my tires switched out, considering I KNOW NOTHING ABOUT VEHICLES, Tony helped…read moreme out and led me to understand what works best for me and my carrito. The customer service was great and transparent, answered all my questions. On top of that the service was quick ! Will come back to get more tires :)

I have a mini and no one would change out the battery for me. They were the ONLY people…read more I was NOT over charged as I know what it costs. They were friendly. They were polite. They were very professional. I was also a "walk in". I did call the light before but I was not on the schedule and they still did it. It was a bit of time but not terrible.