1. Van Ornum Hair

    1. Van Ornum Hair

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    Deer Park , IL

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    Van Ornum Hair

    5.0 (2 reviews)
    Closed 11:00 am - 7:00 pm

    By appointment only

    Services - Van Ornum Hair

    Haircut

    Hair styling

    Van Ornum Hair Photos

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    4 years ago

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    4 years ago

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    Phenix Salon Suites

    Phenix Salon Suites

    3.0(2 reviews)
    0.0 mi
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    I called the corporate in Colorado Springs and am writing an email to Gina Rivera. I am 50 and…read moreseeing stylists is not my first rodeo. However, this time, it was with my 16 year old daughter. I will start by saying, it's my fault for not walking out. People will only treat you the way you allow them to. We were short on time and Heather Brazier was cheaper by $20 than our other options. I will even go so far as to say somehow we asked something stupid. At the end if the day, customer service is at the heart of a stylists job. We left the store glad to be gone. My daughter's hair was still wet. Heather pulled at it from beginning to end. (NOTE: she cheers and has a tough scalp from all the ponytails etc) Before we started Heather was combative. She repeated the same thing over and over in a very angry tone - at least 10 times. No joke! I even asked her if she was having a bad day?! She said she didn't want to be blamed for it not turning out like we were thinking. She said she busy and efficient. In our texts prior I asked her if she took credit cards, she said yes. When we arrived, she had a sign that said it would be an additional 4% for cards. When I asked, she said, "You are going to pay that fee, not me!" After talking to my daughter in the hallway, we let her proceed. She was done in less than an hour. (She had a 10:30 appt; we were there at 9:30, and after all the "discussion" she didn't start until 9:45, at best.) she charged us $70. I left her $5 tip because my daughter was afraid she was going to yell at us again. Shame on me for not leaving. Shame on her for turning what should have been a relaxing, enjoyable time for my daughter, into the worst case scenario ever. Heather, it's not what you say sometimes, it's how you say it.

    Brittany at Britt Nicole is a master at hair color. I can't tell you how many other salons I tried…read morelooking for someone to give me the hair color I wanted that would actually last until my next appointment without fading or turning brassy. Brittany has been able to give me beautifully differentiated, natural color that has drawn many compliments. I've been coming to Brittany for 5+ years and plan to keep on coming back!!

    Van Ornum Hair - hairstylists - Updated July 2026

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