This the hardware store time forgot! The employees are awesome the selection is excellent & if…read morethey don't have it, they can get it! Also the prices are on par. One of my favorite places to shop when I have a project.

Super disappointed with McFadden Dale's failure to stand behind their tools. I've been a customer…read moreof their's for years but will no longer be buying tools from them. I purchased a Torx bit which I was told was "hardened". I was told it would not round off. The tool lasted about 2 seconds before rounding off. I took the tool back to MD with my receipt. I was told essentially they would not refund or return or replace the tool. MD's customer service is a poor example of standing behind a product. I ended up buying a bit from Harbor Freight which removed the bolt quickly. Not a good look for McFadden Dale.

The customer service was exceptional. Jeremy went over and beyond …read more I was adding more cabinets to my kitchen and looked everywhere for matching knobs . I must have visited over 10 different hardware stores . No one had them . Then I found Rok . They have the greatest selection of hardware and they had the exact same knobs I needed . I was very happy. This will be my store to go to for my future remodels .

They offered me great, competitive deals on cabinetry hardware for my kitchen and several bathrooms…read moreand provided fast, reliable service. Thank you!

I can count on one hand how many times I have been to an Ace hardware. And I guess that's why…read morethey're closing. It is the smallest of the hardware stores, which is why I would usually go to Home Depot. You definitely should stop in before they close to get some discounted tools and stuff.

Needed some roundup for clearing out some stubborn weeds in my backyard…read more Stopped by Crown Ace Hardware in Anaheim Hills to pick it up. Ended up buying roundup in a Hudson sprayer type of bottle with a pump and spray nozzle. Along with a refill concentrate bottle of Ace brand weed killer to add some of to the roundup making a higher concentration solution. I've been shopping here for over 25 years, before they opened this location they used to be located off Santa Ana canyon, west of weir canyon in the festival center. Good prices, knowledgeable staff, and fairly large selection. I'll be back.

Mike & Tose were very helpful and welcoming. I did not know specific wording for the items I was…read morelooking for. They took their time to figure it out with me and I left with everything I needed!

This is by far the best Ace Hardware I've ever been to. I know I may not look like it, but I'm…read morehardcore about hardware. The space is very open, not congested like other Aces I've been to. They have a ton of unexpected items, like the photograph I attached of gift wrap (?) paper that I bonded with the employee on regarding how we buy oversized paper like this to decorate our walls at home. Hehe I had such a pleasant time here. They only have a few brands of teeny tiny paint sample cards (I collect them to use as bookmarks or affirmations to tape on my mirror, etc). I'd come back in a heartbeat even though I'm not located in the area, just bc I haven't seen an ace hardware quite like this one. Thank you Fullerton Ace Hardware!

Whenever we have a DIY project at home, we are sure to make at least one or two visits to Ace. They…read moreare always so helpful, and we never need to wander through the store trying to find what we need - like we would at HD. They are always great at asking if we need any help finding something and they will take us right to the spot. And if we need any advice on a project, they are sure to have someone available to answer our questions. My pups also love going because they get lots of attention plus treats! We will take our neighborhood Ace over HD any day!! Best service in town!

We will not be using this location anymore…read more We've been loyal customers for years, so today's experience was extremely disappointing. I stopped in to have a key cut for my SUV using key blanks I had already purchased online, only to be told they wouldn't cut them because they weren't purchased from their store. At no point over the years was I ever told this was their policy. After years of supporting this business, they refused to perform a simple key-cutting service. Customer loyalty should count for something. Very disappointing experience. We'll be taking our business elsewhere.

I had a really positive experience at the Home Depot in Fullerton, and a big part of that was…read morethanks to Bobbie. Like some of the reviews mention about employees going above and beyond, she truly stood out with her customer service. She was proactive, knowledgeable, and genuinely willing to help instead of just pointing me down an aisle. The store itself feels like an improvement from the older location--clean, organized, and well stocked. It can be a little tricky getting in depending on how you enter the parking lot, but once inside, the experience was smooth. Bobbie made sure I found exactly what I needed and took the time to answer my questions without rushing me. Overall, she made what could have been a routine Home Depot trip a great customer service experience.

Sale associates were outstanding from having keys made to getting the right shade of paint. They…read moreremoved the aggravation of getting the right first aid kits, which were hard to find. Additionally the pro-shop handled our diverse shopping needs. Thank you.

Great In-Store Service, Terrible Customer Support Hotline…read more I ordered two medicine cabinets from Lowe's because they were in stock (even though they were slightly more expensive than Home Depot). Shipping was supposed to take 5 days, but when the delivery came, I only received one cabinet--the second box was a random piece of luggage I didn't order. Calling customer service made things worse. Abigale was unhelpful, gave contradictory answers about a discount, and hung up on us after we asked to speak with a manager. When I called back, Tina (a manager) still couldn't resolve the issue. Also, be aware: debit card refunds can take 3-10 days, and they won't guarantee any discounts over the phone. On the positive side, the in-store experience completely turned things around. At my local Anaheim Lowe's, Kayah in returns was great and made me feel valued. She brought in the store manager, Edward, who handled everything professionally and gave me a discount for the inconvenience. Bottom line: Store employees like Kayah and Edward are excellent. The customer service hotline is extremely frustrating--skip the phone and go straight to the store.

RUDE STAFF!!! SALVIA IS HER NAME!…read more This is the reason why Lowe's has poor reviews because their fucking staff is so fucking rude. I was standing in the self checkout line when there was one self checkout line with their lights turned on, which means it's working. I asked the staff is that checkout stand working she said yes, but it's not available so we waited a few minutes more. No one was there and I said how come it's not available she said someone is going to come back because they forgot an item. So if that customer is not ready to check out, cancel their whole transaction so that another customer who is ready could use the self checkout stand. That is so fucking selfish of them. Time is money and my time is very valuable too. This is so uncalled for an unnecessary. If the customer is not ready, cancel their transaction when they are ready to pay then start. The girl who was helping her name is SALVIA. Bad, poor customer service. I think she shouldn't be working at Lowe's if she does not like to deal with customers go find another job. You don't have to make a customer look stupid by saying oh just stay in line which I already was. You don't have to state the obvious. Stupid girl.

On April 14. 2026, I went to buy a window air conditioner @ The Home Depot in Brea CA, Sal and…read moreAlbaro were so helpful to find the right bracket ac support even explaining to me how to install it myself. Also i'd like to commend Jasmin at the check out counter assisting me to apply for a home depot credit card I got approved and got a nice discount On April 18, I had to return the AC as i needed a bigger BTU, Roman at the return counter was so professional in helping me out get a replacement online making sure all my information are correct and getting back my original discount. Thank you to you all @ The Home Depot Brea CA for a good start on my project hoping now i could finish this soon

On two separate occasions within the past month, while utilizing the self-checkout system, the same…read moreemployee has intervened by physically displacing me without verbal communication and proceeding to operate the screen, specifically selecting the "apply for a Home Depot credit card" option, subsequently gesturing for me to complete the application. In both instances, I reprimanded the individual, instructing them not to interact with the screen without my explicit permission and to refrain from attempting to coerce me into applying for a Home Depot credit card. This practice is highly unethical and potentially more severe. For customers, it is imperative that you do not permit any employee to operate the self-checkout machine without your express consent. You are entitled to complete your transactions with privacy and without being misled into applying for credit. Do not allow them to interact with the screen unless they explain their intended actions and you provide consent. To management, I respectfully request that you cease promoting this particular practice. It is unethical. Please discontinue this behavior. Note also that Home Depot often utilizes an automated response system for addressing issues on Yelp across numerous stores. The reply is nearly identical on all low-rating posts and requests the user to allocate additional time and visit a disguised URL. This does not constitute customer service nor is it appropriate in this context. However, neither is attempting to manipulate customers into applying for credit!