Mike McDonald, a graduate of the Jesuit University of Detroit, has my highest recommendation as an…read moreethical insurance broker. Although his office on Collier Blvd may not resemble a NY showcase, the service offered is impeccable, ethical, comprehensive, and courteous. His assistance is also free of charge--given that his company is compensated by the insurance brokers, not his customers. Although he is the long-term owner, Mike McDonald just spent thirty minutes of his time explaining why our Tower Hill insurance became Tower Hill insurance exchange. A customer couldn't ask for more considerate assistance, especially considering that there was no charge for such kind assistance. Sadly, the unethical behavior of some roofing companies and lawyers after hurricane Irma has led to many well known insurance companies to flee the Florida market, reducing the viable companies from ten to four and resulting in inevitable increases in home insurance for all. Approximately, thirty percent of all homeowners have lost all homeowners' insurance. If you need or have lost your homeowner or auto insurance, it's definitely worthwhile to reach out to the McDonald Insurance Agency. And perhaps you've heard his commercial on local radio--in which his kids participate. It's delightful.

When a family member's condo insurance policy expired, we called Mike McDonald for new options and…read morewithin hours they came up with a better option. Always quick to answer phone calls and emails. With the property insurance crisis in Florida you need to have an experienced and trustworthy advisor. Mike checks those boxes and more. Moreover, as a United States veteran, Mike deserves our appreciation.

I am writing this review specifically regarding just one of the agents at Galt Insurance, Lindsey…read moreRounds. Ms Rounds poor communication skills and lack of organization resulted in my home owner's insurance being cancelled without me being notified. My home in Naples was uninsured for over four months and I had absolutely no idea. I feel very fortunate that nothing happened to my house during this time, it could have been disastrous. Feeling panicked I asked if the policy could be reinstated and was told that they do not insure uninsured homes! Ms Rounds assistant claimed that emails had been sent pertaining to the cancelation. None were sent. No phone calls were made. They claimed the insurance company contacted me by email, which they had not. I do not live in Naples full time and apparently a letter had been sent which of course I didn't receive. I have finally received the reimbursement from the insurance company for the premium paid for the discontinued coverage. I would also like to point out that the inspection for this policy was in April and I was not notified of needed roof repairs until three weeks before they needed to be complete. They we're completed and photos were sent to her office as required. As a side note, my new carrier State Farm completed inspection and had results to agent within two days. Either this agency needs more reliable inspectors or Ms Rounds simply failed to notify me of inspection results until the last minute (after I had gone north for the summer and had to scramble to make the repairs.) My gut tells me the latter occurred. I have waited a week to write this review, thinking I might hear from Lindsey Rounds apologizing for this incident. I have not heard from her, hence this very negative review on perhaps the worst negligence in customer care I have ever experienced.

We received a quote from another company to insure our home in Naples. We almost fainted at the…read morecost! My neighbor told me about the Galt Insurance Group and her agent, Kristen. We met with Kristen yesterday, and we moved our home and flood policies to the Galt Insurance Group. The savings for insuring the home is literally HALF of what our current carrier was charging. We were also able to transfer our Flood policy over to the Galt Insurance Group. And so both policies are now with the same agency and carrier. Kristen was so wonderful to work with. So responsive, knowledgeable, and personable. We HIGHLY recommend you give them a call.

Highly recommend Nikki at Gulfshore Insurance, she had our best interest in mind in everything she…read moredid. Great experience in a rough insurance market!

I have used Jackson Hewitt for the past 5 years now. They texted me reminders and offered…read more discount and were very positive about the whole tax experience. I would recommend them to my friends because they always keep me up to date with new tax laws and ways to get maximum savings from using all the tips they list. Tax filing used to be a huge hurdle for me, but now with my professional friends T Jackson Hewitt, I can relax and trust them to do a great job for me!

Maria, who signed us up for our new accounts was very good to work with. She was friendly,…read moreprofessional, and was very accommodating. We made a point to commend her to the Branch Manager before we left.

Their ATM's never seem to function properly and the lines to use them are seriously LONG. I've…read moretried three times and each time I had to go to a different location to accomplish my transaction. EXTREMELY FRUSTRATING!

I tried three different financial companies before I found Edward Jones and I am so glad I did…read more Carrie went above and beyond all my expectations. I contacted Carrie with a huge sense of urgency for a big event happening in my life and she did not hesitate for one second. (Disclaimer: the process was not an easy one. It was complicated and time sensitive). I had a deadline to make and she did everything in her power to help me make that deadline. I could not have asked for a better experience; I just wish I had found her sooner. If you're looking for a financial advisor who takes into consideration your personal situation and doing what's best for you, look no further. I recommend Carrie at Edward Jones to anyone in the Naples area. Trust me, you won't be disappointed. P.S. For all Publix employees out there...Edward Jones is one of the few companies who accept Publix stock just FYI.

I've been using this firm for over 3 years now and could not be happier with them. They are VERY…read morethorough and their attention to every detail is exceptional. I always get a timely call back when I have a question. I personally use Kevin and AnnaMaria and I highly recommend them.

I had a great experience with Jill. She was very accommodating and friendly even though I did not…read morequalify for the account that gives the bonus I wanted.

Horrible experience. Treated like a second class citizen. I can only imagine how badly they must…read moretreat their employees for them to give the type of customer service I received. Specifically, Carol Perdomo was downright nasty. Do yourself a favor and save yourself time and go somewhere, anywhere, else. I went to Suncoast FCU and was taken care of in a timely fashion without any demand for a fee. They cashed the check I had, written on a Regions account, without question or fees.