Just adulting. Finding myself a new primary doctor and was pleasantly surprised that above this…read moreurgent care are doctor offices. So I made an appointment and am kicking off this year with just a check in and check up so I can Yelp away. Facility is located close to the expressway M6, and has a large parking lot. When I turned in it looked like I was going back to a neighborhood but the driveway to enter into the parking lot was large and marked so it became clear where I needed to go. Came in through automatic opening and closing doors to a well run operation. The facility was clean, well lit and lots of open areas to sit if needed. You are stopped by a security officer who helps direct you. Very professional and kind. If you are coming for urgent care go straight back. They check you in there. If not there is a kiosk to log into then into the elevator or steps to the top floor. There are restrooms there if you need them. I was greeted and checked in again to verify I was in the correct place. The wait was not long for my appointment. I was taken back by a nurse into a private room. It was clean, well lit and quite. The nurse went over some basics and then the Doctor arrived. He was very proud, knowledgeable, and thorough in his questions. I was comfortable speaking with him openly and reviewing my 2025 health goals. Overall the experience was pleasant, the staff friendly and professional. I applied the promptness and follow up through their app. There was good communication the whole way though.

I went in on March 18th for an abnormally large lump on my tonsil to which I was diagnosed with…read moreinfluenza b and they said it was just viral. I explained I was in excruciating pain and they said since it's viral and they can't give antibiotics and I told them it didn't seem viral anymore. On the 19th I went back in even more pain and they said they couldn't do anything for me. They did strep and Covid test to which the others came back negative but I still had this lump on my tonsil that was larger than the right side. I told them how much it hurt and said I needed something to be done to understand what was going on and was told to just head to the ER if it's that bad. No one there seemed to know what they were doing. I ended up in the hospital 36 hours later with sepsis and now have a 10k hospital bill I have to pay which could have been avoided if I were just given antibiotics or if someone there just dug a little deeper than the surface and did their job correctly. Also overpriced copays if I may add at 85 dollars. They did not take me seriously here and are very unprofessional. Tried to see if I could get any assistance for my bills and they said no. Do not waste your time here and go see a real doctor. This place is a joke.

The doctor that treated my 19 year old daughter as a GVSU freshman, who is 2 hours away from home,…read morehad her in tears upon leaving the office. This from a female that barely ever cries. The doctor insinuating that there was a reason behind why she was pushing for an antibiotic when she has an active infection on her tonsils. The doctor pushed her to do a strep and mono test, which we knew would be negative, and they were, but it just makes $ for everyone. And let her leave with nothing to treat her active infection and in tears as she has finals this week and is 2 hours from home. Don't go here unless you want needless tests performed and to be treated inferior.

I was treated today at the AFC Urgent Care in Jenison. Everyone was so kind and helpful, and I got…read morein and out really fast. My writing hand was the issue, and the front desk person was very accommodating getting my info. Triage was really smooth and respectful; I was a bit anxious, and she was very calming. The doctor explained my injury really thoroughly, gave detailed instructions for healing at home, and told me what to do if my hand got worse, and when. It didn't, though, and I attribute that to the doctor's skill and treatment plan. I highly recommend this place!

I rarely leave reviews, but I feel it's important to share my experience. I went into this urgent…read morecare with chest pain, shortness of breath, fever, and noticeably crackly breathing. I even told the doctor, Daniel Mann, that I suspected pneumonia. He listened to my lungs for less than 10 seconds, dismissed my concerns, and prescribed me an inhaler, steroids, and a cough suppressant--despite the fact that I told him I did not have a cough. When I asked for clarification about my symptoms, the only explanation I was given was "it's probably a cold." When I asked if he could say with certainty that it was not pneumonia, he told me yes. I had to push just to get a COVID and flu test, because in my life I've never had a "cold" this severe. To be fair, I understand my visit was close to closing time. However, this was the only urgent care open at the time, and I simply cannot afford an ER visit. I was hoping for thorough care and reassurance, but instead left feeling dismissed and confused. Over the following week, my symptoms did not improve and actually got worse, especially the difficulty breathing. I ended up going to a different urgent care for a second opinion, where they performed a chest X-ray and confirmed I do in fact have pneumonia. That means I spent an entire week untreated, walking around contagious, exposing my baby brother and my best friend who has severe asthma and lung issues. This misdiagnosis and dismissal could have had serious consequences for me and the people around me. I am extremely disappointed in the lack of thoroughness and the disregard for my symptoms, and I would strongly caution others about the level of care provided here.

Great staff and knowledgeable nurses and doctor. Little wait time and quick diagnosis. Conveniently…read morelocated.

I ended up in the ER after a dog attack. Dr Livingston was on call. He had to perform surgery on my…read moreforearm which was laid open with severed tendons and bone showing. He did such a wonderful job repairing my forearm! Altho I'm still in OT, my progress of almost full use of my arm and hand wouldn't have been possible without his wonderful surgical skill and follow up. I would highly recommend him to anyone needing skilled and caring plastic surgery...for any reason!

I would never go anyplace else for plastic surgery except DR. Livingston. I have had 2 surgeries…read moreone in 2020 a tummy tuck and one this month on the 8th of April a breast lift and reduction. I am beyond pleased with the results as DR. Livingston has hands and eyes that create beauty. The word pretty was never associated with my breasts before and though I am still in the healing process I am over the moon with my results, the office staff is wonderful making me feel very comfortable from the first day, I can't say enough and I absolutely adore DR Livingston.

I recently had a heart transplant at your hospital and the quality of care was outstanding. The…read moreentire team was very professional and treated me with courtesy and respect.They all did a very good job of explaining what was going to happen with various procedures and medications.l have only been out of the hospital. for 5 weeks and have pretty much resumed a normal life.God bless you all

This hospital is decent, they need to pay more attention to the patients needs as well as what the…read morepatient options could be. There's more than one way to treat symptoms and they should be a little more open to that.

I have Interstitial Cystitis and Dr.Bennett found it for me! He helped get through my first flare…read morewith changes to my diet, pelvic floor therapy, distentions and meds. As time has passed my disease has worsened and he plus all of the Ada staff are doing all that they can to help me. I used to live in Grand Rapids but had to move to Jackson. I still work with them and they work with my PCP for preops,urinary track infections tests plus the results and Covid tests. The review below was so SHOCKING I HAD to pop on and give my two cents. I have followed him through his 6 different moves to find the right place that allowed him to spend the time he needed for his patients and his family. He cares about his patients and if he doesn't think he can help you Dr.Bennett will refer you to someone he thinks can!

If I could give a zero star even that would be too much. My mother has been under this guys care…read more(in this case the lack thereof) for the last year and her condition continues to deteriorate. His office schedules procedures then cancels them for preventable reasons that are due to her urinary infections. HELLO, she needs the procedure to find out why she can't shake the bacteria in her system. If he truly knew what he was doing, he would have cultured her urine a week prior to the scheduled procedure. This then would allow enough time for an oral antibiotic to clear up the infection prior to the cystoscopy. This has been scheduled and cancelled numerous times over the last year. REALLY?! Can't you get a clue on what prevention means for a patient in dire need of answers?! COME ON! This doctor is a disgrace to the medical profession. He doesn't communicate with patients even when his office staff promises he would be calling. The office manager calls after business hours so when you return the call the office is closed. There have been so many balls dropped from this office it really is negligence. I've requested her medical records so I can take further steps against this guy who clearly has his own interests at heart. Hopefully nobody needs to die for the medical board to take a close look at Dr. Bennett's practices.

Dr. Notman is a horrible doctor. He's very smart, but he has no ability to relate to you as a…read morepatient. While under his care after a thyroidectomy, he and his staff ignored my requests for medication when they missed that I didn't have a prescription for thyroid medicine post surgery. Then later I was going hyper thyroid due to a high dosage and Dr Notman acted like i was just complaining about how I felt. I ended up hospitalized for 3 days and was diagnosed later by another Endocronologist. If you value your mental health and personal health, avoid this Doctor at all costs.

I have been to many doctors, Dr. notman gave it to me straight, and probably saved my life. I dont…read morewant to have someone blow smoke up my a$$, tell me pretty lies, or refer me around cuz they have no idea what they are doing. If you want to die of "a thousand good symptoms" go somewhere else, this guy is the real deal.