Don't take your dogs there.They treat them badly.They dragged the dog by the ear in front of me and told me to come back later to pick him up.And everything we attempted to go there the dog was always crying and whimpering.Terrible place to take your animal I never went back. read more

I wish I could write something great. The only reason I'm doing this is in hopes that things get better with the place as I do not wish anything bad on small companies if anything I try to help them. I took my two mini-aussies here, first time, although mixed reviews I wanted to give it a shot. We dropped them off at 3pm by 5pm I got a phone call that my dog was found in the expressway dodging cars, luckily rescued by a great group of people. We were reunited and went to get my other dog to find out she was cut on her leg. Bleeding everywhere. The owner went after my Aussie and was frantic when he came back to the store. I was never called but he did explain his priority was to get my dog as he escaped. We went to the hospital to get them taken care of luckily the dog who escaped was fine other than torn paw pads. The owners did take care of the bill and also extra for everything caused. They also sent me a care package the next day which was very kind of them. They have been very attentive and as I do appreciate everything, it doesn't take away the trauma we all went through. I really hope that the security for the pups gets taken care of for their safety and to avoid a tragedy. I won't post pictures because it's just depressing. I just want things to get taken care of for the future. I give my best to the shop and owners. read more

I had a great experience at this pet store the other day! It's not just a shop--it's also a groomer, daycare, and boarding service. I went in looking for a harness for my 4-month-old poodle puppy after seeing a woman leaving with her freshly groomed poodle, who looked fantastic! I asked her about the cost, and she mentioned her groom was $130, though I'm not sure if that's the standard price. When we stepped inside, I was pleasantly surprised to see several poodles waiting for their grooming appointments. That reassured me because grooming poodles can be tricky, and it's easy to get it wrong. The fact that so many poodle owners trust this place gave me confidence that when my puppy is old enough, I'll be bringing her here for her first groom. The staff was also super friendly--the girl working that day introduced us to the two shop cats, who were just as sweet and welcoming as the staff! We found the perfect harness for our puppy, and after two weeks of searching, I finally got exactly what I was looking for at a very reasonable price. I can't wait to go back again! read more

This is the best place! Diana and Nassar are extremely professional and care for the animals as if they are their own! I have several wonderful experiences with them and would recommend them to anyone in search of their new puppy. Outstanding place!! read more

I got my dear little Bean (aka Dobby) from here and I'm glad I did. Nassar and Betsy were SUPER helpful and answered all of my questions. When I went to pick him up, Nassar spent almost an hour going over every detail with me, which I appreciated so much. And when our new pup was having a bit of a hard time adjusting and not eating, Nassar literally drove Bean's best friend from Queens to Suffolk County!, to spend the weekend and help lift his mood and to encourage him to eat. I literally cannot say enough good things about this place! My pup had all of his vaccines and my vet said he was very healthy. If I ever get another puppy it will be from Nassar and only Nassar. read more

Vanity Pups - Pet Sitting Near Me - Bayside, New York

wish i could rate less.. i brought in my NONMATTED pomsky for a bath and trim and 20 minutes later they called me saying he needed to be shaved , i then said NOT to do so and that i would come pick him up and not to touch him. i said i do not consent to this he is my dog do not touch him. I then pick him up and he is half shaved and left botched. I never signed any waiver that they claimed i did. Needless to say i am heartbroken and furious. They touched my dogs hair against my will. I should sue.. read more

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Dog was sick and coughing upon purchase. I was told that she had bath water in her lungs after being groomed. I had already paid $2558.00. She pooped out blood and was hacking for hours. Will be taking them to small claims court. read more

I love coming here to get my dog groomed. Alex is a so helpful and she is so knowledgeable about dog groomers and knowing what best for my puppy, I've been coming here for a while and have seen the changes this place has made FOR THE BETTER ! Amazing new staff !! Love all that they do ! This place really cares and you can't get this type of care, compassion & patience at any big company store ( Petco). 10/10 experience Highly recommend to get your pup here and your pups monthly care here ! read more

Vanity Pups - My puppy after his groom with Alex - Pet Sitting Near Me - Bayside, New York

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I was extremely hesitant about purchasing a pup from a pet shop, but my experience at Vanity Pups was nothing short of amazing! Lina, the manager, answered all of my questions and was very informative throughout the entire process. We had gone to the shop with the intention of only window shopping, but we ended up falling in love with our toy poodle and took him home that same day! Lina kindly explained all of the paperwork (where he came from, microchip, dog license, expectations for first two weeks, The Pet Doctor) to me and was patient with all of my questions once again. They washed and blow dried our pup before sending him home with us with a bag of dry food, wet food, peepee pads, toys, and matching leash and collar set. I'm a first time dog owner and Lina reassured me that I could call if anything ever happened. Thank you so much, Vanity Pups! My little pup, Pizza, is doing great at home- he's such a smart and energetic boy. Follow him on instagram @pizza_thepup read more

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Nassar was great. I got my little Bentley a yorkie poo from Nassar. We were ready to find our new baby after losing 6 mature dogs to long lives ..6 months later we were ready to welcome out newest addition to our family. Bentley is amazing..smart and just adorable. We got one of our 3 dogs Precious from Vanity Pups 13 years ago and so we knew to go back to find our newest baby. We are so happy and Bentley is so loved. Thank you for making our experience so wonderful and we will come and visit you soon since we came all the way from Southampton to find this lovable furbaby. read more

Brought my pup here for grooming. I picked it based on location, but what a nightmare. They cut a chunk off my poor baby's tongue. I know accidents happen, but this doesn't take away the pain my pup went through. Now lets get to the rude front desk employee #1 the front desk still tried to charge #2 she had the nerves to say "it's like biting your tongue." Really???? This girl needs to get fired. She's out of her mind. The owner was more compassionate. He offered to cover the vet visit across the street, but I'm still angry. read more

Vanity Pups - Pet Sitting Near Me - Bayside, New York

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Never let these people groom your dog, worst experience ever! They hurt my dog, the two Spanish guys are bad news, ended up having to get my dog ACL surgery because one of these MF pulled hid leg so bad it tore ACL! NEVER TAKE YOUR DOG HERE FOR GROOMING read more

Good service I have a 9 months old labradoodle, 90lbs and he was ready in less than 2 hours, very good cut and clean he was happy, price was $ 123 with tip included, but he looks good and it was fast. Yes I recommend the place very good service and location. read more

Vanity Pups - Pet Sitting Near Me - Bayside, New York

I sometimes go here to see puppies. I can see that the staff really love the puppies. I love this place. read more

I've waited a month before writing this review to see how my experience would unfold after purchasing my French Bulldog, Coco, from Vanity Pups, and I have to say: my experience with them has been absolutely amazing across the board! I can't find one single thing to complain about. WALKING INTO THE STORE: ---------------------- It's located in a super cute neighborhood in Flushing. Upon arrival, I was immediately and warmly greeted by a staff member. Meeting puppies is by appointments only, so be sure to make an appointment beforehand! I think they do this to ensure that they can dedicate proper time to answer clients' questions thoroughly and walk them through everything about owning a puppy. This shows they care about the puppy and do not take it as a 5 minute transaction just for the money. The inside of the store is super cute, clean, with puppies running around, and all the accessories you'd ever need and more. It's where I got my dog's bling (pictured below). SERVICE ---------------------- The staff is very nice and spends the time to answer all your questions. They even help you navigate being a new dog owner from A to Z, so you really feel supported and not rushed whatsoever. When playing with puppies I was potentially going to buy, I even overhead other staff members on the phone with past clients about their dogs, which let me know that they still keep in touch and are still available to help even after their clients had spent their money and left. PRICING ---------------------- I had originally inquired about another French Bulldog, which ended up being out of my budget (but it was the price I expected after having done research online). Nonetheless, they were able to accommodate my smaller budget and recommended more affordable little Frenchies. I was very pleased with the flexible cost as it was a little bit below what you would normally see in Manhattan and other metropolitan areas. They also provide financing (except during COVID-19, which is understandable). INFO ---------------------- The staff walks you through everything about the puppy you are interested in buying: - Which breeder the puppy came from (with contact info), who transported the puppy, how many were born in that litter, which shots were already given, which shots need to be given (and when), a health certificate from the vet saying that the puppy is healthy, what to feed the puppy, how much, how often, what to look out for in terms of health...etc - The puppies come with complimentary microchip, NYC dog license, food, collar, leash, dog tag, 1st visit to the vet (within 2 weeks of purchase), and neutering/spaying, full wash before purchase. - If the puppy had any health complications at the time of purchase or shortly after the time of purchase, I think they have some kind of warranty/money back situation, though I can't remember exactly. It was reassuring as I was nervous to buy instead of adopting (Frenchies are hard to find for adoption). It showed that they were confident in the quality of their pups and they had all the paperwork to prove it. I was stunned at how full the package was! It was everything to get me started and I felt supported 100%. ABOVE AND BEYOND ---------------------- The staff mentioned to me that the puppy would need to be spayed shortly after the purchase. When I realized I was only available weekends due to my full time job, they offered to pick up and drop off the puppy. I never expected them to do that, so I was shocked they had offered. This is above and beyond service. Thank you, Vanity Pups, for making my first dog experience a smooth and easy experience! PS: the puppy was already 30% potty-trained, which was crazy to me. I expected having to completely teach her how to potty, but she had a pretty good hang of it. Not sure if the breeder taught her a little bit or if Vanity Pups taught her. It's been a month since I've had her (she's 2.5 months) and she is now 100% potty-trained. Maybe I struck gold with a very smart pup? read more

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After a long and disheartening journey from shelters and other boutiques, we had decided to see if the place where we got our family pug from 13 years ago was around. To our much pleasant surprise, it was and under new and better management! From our first phone call to visit, vanity pups made us feel comfortable and welcomed. Nassar and Nuri were both knowledgeable, patient, and kind as we played with their available puppies! They understood our needs and we were happily able to adopt our Frenchie, Nori! (Formally Tuxedo of Vanity pups!) You can tell they really care about their pups, in every way possible and that really meant a world of difference to us. Thank you again for helping us welcome our newest family member into our home! 5/5 stars to Nassar and Nuri! read more

Got my yorkie from them a little more than 2 weeks ago & I absolutely adore him. He had kennel cough when we brought him home and he's getting over it which is why i don't give them 5 stars. Despite some reviews saying their puppies come from puppy mills mine didn't I actually looked up breeder. The first couple of vet visits are covered by the store which is awesome as well. I deff recommend this place if you're looking to get a puppy. read more

Vanity Pups - My little Toby - Pet Sitting Near Me - Bayside, New York

PSA: I cannot speak highly enough of this place. I had been waiting to get a fur baby for over 3 years, more specifically a dog that would eventually become my ESA. While I am in 1000% in support of rescuing and adopting, my own personal situation was one that it just made more sense to buy. I did lots of research on places all over NY - breeders, stores, etc. I was really losing hope at one point, as so many of the places I looked at were scams. And then I found Vanity...:) I messaged them on Instagram DM, as this was right when the COVID-19 pandemic began. I got a response within 10 minutes of messaging, while the other places I had inquired at days before had still not gotten back to me. I conversed with Diana (one of the owners) at length about what I was looking for and she answered all of my 101 questions. She also let me know any time a puppy that was similar to what I was looking for came in. I waited for about a month or so after first speaking with her before I ended up finding the right one and starting the process. I got to visit the puppy I was interested in, and it was a perfect match! Everything went perfectly when I came back a week later to pick her up, and Nassar (owner) made transactions, scheduling super convenient, as I live about an hour and a half from the store All the while, Diana was in consistent contact with me anytime I had a question. Shelsey and Lina were amazing each time I was in the store about helping me and answering questions as well! And Diana and I are still in contact, as she likes to check-in and see how Maisy (my angel) is doing! If this is not AMAZING CUSTOMER SERVICE, I don't know what is. They are only taking appointments right now to see puppies because of COVID, so please keep that in mind and be respectful of their policy! But if you're looking for that perfect addition to the family, this is THE place to go! Everyone on the team is incredible. Lots of love to everyone at Vanity and when I'm ready for another baby, I know where I'll be going :) read more

We had them babysit our nervous Malshi puppy 2 consecutive days and he loved it there. They also did a great job grooming him. It's great to finally have a local place we can bring him if we have to get away for a few hours! read more

Although I have not purchased a puppy from here I have come in to shop and use the groomer, they are so nice and very friendly, the groomer was so amazing with my super timid dog and gave me some great advice ... The owner is really nice and very helpful, their pups are super cute I would definitely check them out! My friends bought their puppy from here and they said the whole process was really great, they went back several times before deciding and now love their new pup! read more

Last week I bought a chitzu puppy from this puppy store micheal was great patient and knowledgeable My puppy Chloe is a healthy happy puppy read more

I walked in to vanity pups Lina helped me after showing me a couple of dogs I saw Mae and fell in love Luna was nothing but patient and sweet she explained everything thoroughly and didn't rush the process i highly recommend vanity pups this process is suppose to be easy and smooth thank you I'm in love read more

Vanity Pups - My new fur baby - Pet Sitting Near Me - Bayside, New York

My fiancé and I were thinking of getting a puppy for over a year. We finally decided to do so at the beginning of the new decade. Then we needed to decide where. Should we go directly to a breeder? Or can we trust a pet shop? We were then referred to Vanity Pups and we couldn't be happpier. We got our little guy the very first day. He had our hearts and there was no going back. The service provided by owner Nazeer and his staff was friendly, informative and we could see that they took care and loved all the puppies that came into their care. We are immensely grateful to you all for helping us and for caring for our little guy sooo much. He is everything and more than we ever expected. read more

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I was told about vanity by some family members who got a dog from here a couple years ago when they were under different ownership. I was just looking around at puppies because I had just lost my 13 year old yorkie poo about a month before. Upon coming into the shop, Nassar was welcoming and not pushy at all. He was patient with me and allowed me to take my time to fall in love again. After meeting Jagger during my first visit, Nassar would let me come and visit him, giving me time to make sure I was ready for a new pup and solidify a new bond with one. I've had Jagger for 2 months now, and he'll be 8 months in July. I'm so happy and recommend everyone come to Vanity in hopes of finding their furry match! read more

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Nas & Diana made every step of me getting my new puppy, Milo, feel like the best decision I've ever made. From the moment I walked into the store to them following up when we got home, I never felt pressured nor ignored. Nas does so well at managing multiple dogs and their owner's needs between grooming and playing with pups. Diana is the absolute sweetest in general and very informative. The only hard part is not taking home more than one puppy. Thank you guys so so much for all your help and service. Milo and I will be back soon for grooming! read more

Vanity Pups - Milo at home - Pet Sitting Near Me - Bayside, New York

Got this sweet, energy filled pup from Vanity about a year ago and am super happy we did! The process was extremely easy and they were very helpful in assisting us with everything from choosing him, to setting up his initial shots, etc! Would definitely recommend finding your new furiend at Vanity Pups! read more

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What can we say!?!? Our experience at Vanity Pups was 5 star rockstar level! We had done our research and decided we wanted to get our future companion from here! We made an appointment and went inside. We were greeted by Lina, the manager with a warm smile and a happy hello. We asked her questions over and over again even questions we had already asked and her patience never faltered. We met Jethro and instantly felt that connection. We knew he was coming home. She was so informative and helpful regarding our newest member of the family and went over all the paperwork in detail. I cannot begin to thank her and the staff for helping find our handsome boy Jethro! A goldendoodle! The care package you receive is great some toys, food, etc !! Couldn't ask for better ! read more

Vanity Pups - Pet Sitting Near Me - Bayside, New York

I've been looking for a place to buy my first puppy for my son last Christmas and I tried a lot of pet shop and this is the only store that answered some of my basic questions via phone. And I can't thank them enough for all the help and support they provided me. Everything was in ordered from buying my puppy and all the documents are also prepared. They also referred me to a very good veterinarian. I highly recommended this place. And would keep referring friends and family for their good professional services. Thank you again. read more

Vanity Pups - My 4 month old cockapoo. His name is Ollie. - Pet Sitting Near Me - Bayside, New York

This place is the best for buying a new pup. If you're thinking about it but are nervous to buy from a pet store, just know that this is a great place to buy from. We knew we wanted a Shih tzu, but were scared to buy from a pet store given the bad reputation so many have. After speaking with multiple breeders without any being a good fit (either very far away or extremely expensive), we researched the best rated stores in the NYC area and found Vanity Pups. It is under new management, and the new owner Nasir and his wife were so helpful. They answered all of our (annoying) questions, were straightforward, and made the process very easy. They really care about the pups they sell and are very clearly not in the business of selling sick puppies. I think any bad/scary reviews you may see were from a time when the store was under prior management. We have had our puppy for 2 months now, and he is a perfect 4 month old Shih tzu. Highly recommend this place! read more

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This review is way overdue. From day 1 , I had a fantastic experience at Vanity Pups! I purchased my toy poodle Pepper a number of years ago and got her groomed at VP regularly. Sadly Pepper passed away and when I finally found the courage to become a DogMom again Vanity Pups helped me every step of the way. I was in contact with the owner for weeks because I specifically wanted a Chocolate Toy Poodle. The owner not only got me the puppy I wanted but he kept me updated the whole time until her arrival. Coming back to Vanity Pups was the best decision I've ever made. Shortly after I got my puppy I had to travel abruptly. The owner even recommended dog sitters in my area of the Bronx! Not to mention he gave me many tips on food brands and training... Now that's customer service! October will make 3 months of having my fur baby Nefertiti I'm team Vanity Pups 4 Life! read more

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Great customer service from the owner and staff. They are all so helpful and patient with any questions I had. After I took my pup home they were still available to answer any questions I had as a new dog mom. They also have grooming and boarding services which is a relieve to know I can count on getting my pups needs met at VP. I will be sure to keep coming back! read more

Vanity Pups - Mr. Pickle - Pet Sitting Near Me - Bayside, New York

Let's me start with I have always been against buying a puppy, but I have small children and I didn't want to have a doge that I didn't know where he came from. Vanity pup has been great. We got our puppy from them about a year ago and ever since we take him for regular haircuts and wash. The best part is when we left him for overnight stay in there, our puppy wasn't happy and the owner took him home with him, to stay with his dogs. They treated our puppy like their own. read more

This is a place I consider home. I got my Mia (just turned one) from there. The owners are the best. They are like family to me. Since i got Mia they have always been contact and providing advice and tips. The team is very professional. I use all services, including grooming, daycare, boarding, and they are just perfect. We are talking right now about getting a companion for Mia :) Thank you guys. Very grateful! read more

The good: I got the puppy of my dreams here, and she has truly been the best decision I've ever made. The staff was polite and helpful. I can't remember the girls name that helped me, but she was so polite and knowledgeable. I was a first time dog owner and she answered the silliest questions of mine. Now onto the bad. This store gets their puppies from puppy mills. They show you paperwork making it look like they come from breeders. Do yourself a favor and go home and look up said "breeder." You'll find it's a puppy mill. I also found a document that states this store uses puppy mill puppies. They sold me my puppy EXTREMELY sick and did not say anything. She had such bad kennel cough. She was throwing up all day and night. I had to take her to a vet once a week for 2 months until she finally had to get an operation. The store DID pay for the medical bills, but you must go to the vets they use. I had to trek to Forest Hills for her vet appointments, and eventually Long Island for her operation. Overall, the staff is great, but the owners should think twice about purchasing from puppy mills - especially such sick ones! Worrying about your new pup is the last thing you want to do! read more

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Came here for the first time and we were told they were specialized in Schnauzer cut. Met the first staff by the cashier, she signed us in with a very bad attitude (I feared leaving my dog with her). Met with the other staff and groomer, both seemed to be nice and welcoming. I initially made an appointment for the full grooming service. Upon signing in, I added an add-on service of tooth cleaning. The lady asked my ideal cut for my dog in detail and requested a sample picture to be sent to their email. I specifically described what I wanted and what I did NOT want to the lady. Acknowledged. After 2 hours, we got a call that our pup was ready to be picked up. We were disappointed to find our pup with the haircut we specifically asked to avoid, and the cashier responded with "Sometimes you just can't get what you ask for." Well, I guess she's right. My pup now has the haircut we didn't want, with teeth NOT brushed, nails not trimmed, and NO lashes... and yes they chopped off the lashes without consulting us first. It's not cool to pretend that they care about customer service but end up doing what's only convenient to them. My advice is to make sure that you have at least 2 staffs acknowledged your requests before you leave. Be very specific about your requests, not sure if they care anyway though. read more

They have beautiful puppies the two ladies at the front desk are helpful. However, I don't know if this place has issues keeping a groomer? First time I went I loved the outcome. Second time comming here the groomer examined my dogs hair. His ears were matted but the condition of his hair was not matted. The groomer said she would have to give me a call and let me know the condition of his hair once he was on the table. I never got a phone call or consented for my dog to be shaved down complety. I would have taken him elsewhere. He is pink and left with basically no fur. Its the start of winter and it is very cold! He basically got hacked! Not even done good looks like they were in a rush idk.... I cant even bring him on walks because he shakes to much and cant control his body temp! Moral of the story, call your client before you shave someones dog please! I didn't start a problem because my dog was not hurt he is happy and healthy. Just beware please! Owners please ask questions don't be like me. read more

Puppy mill. Adopt don't shop. This place needs to be turned down. No one should have puppies for sale unless they are being adopted.

I would just like to say ! I am amazed by how helpful and kind these people are. I went on Sunday afternoon looking for a red poodle, I found Simba (that was his advertised name which I chose to stick with), I went home saying I'd think about it. After a hour or two I called and left the deposit on him .. nobody rushed me to buy him and all my questions were answered I went in today to pick him up and Wow just wow. Everyone is so nice, I asked about a thousand questions and everyone answered them without looking annoyed at me or anything. This was the best decision I have ever made in my life, simba is an amazing dog and this pet shop and it's employees are amazing people. I just wanna thank you guys because if it weren't for you guys I wouldn't have found my cute little simba. Thankyou for everything he was worth every penny! !! read more

Vanity Pups - Pet Sitting Near Me - Bayside, New York

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Excellent service!! Groomer was patient and took his time to make boy look extra gooood! 10/10 Will come back for his next grooming session. read more

Vanity Pups - Fresh! - Pet Sitting Near Me - Bayside, New York

I brought my dog here to get groomed and was told that it would only take an hour. I go back to pick my dog up and they advise that they need an additional 2 hours because they're "backed up". I ask can I wait with my dog in the car and they refused, I then go to retrieve my dog only to find him chained up and bleeding profusely from a gash in his ear. My dog is in distress and no one advised me and the co-owner had the audacity to threaten to call the police, in which I advised him that he should. While the police is there, an employee belts out that "DOGS BLEED HERE EVERYDAY". This is not an establishment that should be patronized, they abused my dog and called the police on me, imagine that? Do not take your pets here as I will never be back and the years of my continued support of this establishment are for nothing. read more