I had a really hard time finding a non-barber shop for a good men's haircut but then I found Mariah…read moreat Lambs & Wolves. She's always super attentive, takes her time and actually listens to me when I tell her how I want my hair cut. If you're a guy who's sick of the 30-second barber cut that doesn't look anything like what you asked for, give Mariah a call - 10/10 highly recommend!

This is my first time ever leaving a negative review, but I believe my experience deserves to be…read moreheard. Last Saturday, I went to the salon for a blunt bob haircut (see attached the inspo picture). While the stylist technically cut my hair into a bob, it was not the haircut I asked for. She removed a significant amount of my hair by heavily thinning it out without ever informing me, asking for my consent, or discussing it with me. That was never something I requested, and it completely changed the look and feel of my hair. It's also worth mentioning that I've been getting this exact haircut for the past eight years, and I have never had a single issue. This isn't my first bob, and I know exactly how it's supposed to look and feel. Never before has a stylist excessively thinned out my hair without discussing it with me or asking for my permission. I left the salon thinking something felt off, and once I got home, I realized just how different my haircut was from what I had asked for. I felt devastated, frustrated, and completely blindsided. I take great care of my hair, and seeing it so over-thinned was heartbreaking. I honestly cried for two days because of it. I called the salon, the staff followed up with me after I reached out, and I appreciated their communication. However, I was told that the owner would be the one addressing the situation. Unfortunately, my conversation with the owner made an already upsetting experience even worse. Throughout the call, I felt completely dismissed and gaslit. There was no empathy, no accountability, and no acknowledgment of how I was feeling. Instead, I felt like he controlled the entire conversation and repeatedly invalidated my concerns. When I told him I had been crying for two days because of my haircut, his response was essentially, "Really? You're crying over this?" That comment made me feel embarrassed and foolish for expressing how much this affected me. Also expressed that he does not want me as a client. As a salon owner, you should understand that while it may be "just hair" to you, it is MY hair. You don't know how much time, effort, and care I've invested over the years to keep it healthy. Having that changed without my knowledge or permission was incredibly upsetting. Rather than listening, the owner insisted that I got the haircut I asked for and said he didn't think it was a bad haircut. That completely misses the point. My issue is not whether he personally likes the haircut... it's that my hair was altered in a way I never agreed to. This was one of the worst customer service experiences I have ever had. A mistake can happen, but the way a business responds afterward says everything. I left feeling unheard, invalidated, and blamed for my own reaction. I cannot recommend this salon based on my experience.

I can't believe I forgot to write a review here! I have been here 3 or 4 consecutive times (which…read moreis very frequent for me) to see Sarah. In my first year or so of keeping my hair at a pixie cut length, which requires a haircut every 5 weeks, no one has cut my hair as well as Sarah. Even better than the first time I cut all of it off, which was at a fancy Boston salon for $80. Sarah does a PERFECT cut and style for a reasonable price (I think she was promoted to $52 recently). If you refer friends to her or any of the stylists, both you and the friend get $25 off. Plan to book a week in advance with her, I'm not the only one who likes Sarah! A feminine pixie cut is not easy. One wrong snip and it shows, as I've had some really terrible cuts elsewhere. But I think if a salon/stylist can make it this flawless, it shows how high quality their service is across many hairstyles. I saw people with all sorts of hairdos in that salon and it's always busy, which is a good sign!

Been a satisfied customer for over 7 years. Excellent customer service. Skilled stylists.read more

Keri Lynn is a Great and knowledgeable artist with color! She will work with you to find what you…read moreare looking for and then delivers!

I'm surprised I haven't written a review of this place, as I have been coming here consistently for…read moreyears and my hair has always been in good hands. Even when I don't want a huge change in style, but looking for something slightly different, my hairdresser - Cheryl - always know just what to do to style it for a little extra something without going overboard. It's also so great that she really listens to what I want and is always spot on with her execution. And she's very familiar with the way my hair reacts and behaves, so she's very in tune to what needs to be done. Aside from the hair care, I always love what a welcoming environment this salon is; the staff is always so good and friendly with their clients like the local hangout. I feel as though a lot of salons do miss this aspect. Also appreciated is the fact that there's always a plethora of current magazines. It's also right across the street from The Grove and Bagelmasters, so I can get a fabulous bagel and shop afterwards, so I make a little day out of it.

I came in and told Uzi I wanted to cut 12 inches off and donate it and he made my hair look…read moreabsolutely amazing. It is hard to take that much hair off and love it after but he made it look FABULOUS.

I've always been a hair salon nomad - never been loyal to one place. But I tried 5th Ave Salon…read moretoday and had a wonderful experience. The staff was quick and friendly. Uzi cut my hair and did a fantastic job. I think I've finally found a salon that I can be loyal to! :)

Still coming here regularly for nail services and couldn't be happier. Leigh Ann is amazing. Staff…read morehere is so incredibly nice. Happy to have found a go to salon!

Always have great results after leaving this salon. I've had hair, makeup, and blowout done. Always…read morequality experience and the artists take their time despite being a very busy salon.

I had a 1 pm appointment. I was extremely understanding when I showed up at 12:45 and they said she…read morewas running late. I returned at 1:30 they robed me and sat me in a chair. At 2:35 still not able to get me started ! Very disappointed because they had good reviews. Received a call offering apology and a free haircut. I think I caught a bad day I'm sure the owner is lovely but that being said , as a first time client Loki b to start a relationship 1.5 hours and actually probably more since I left , is not the way to start a relationship

A great salon and experience from the time you enter! I go…read moreto Kiersten but you're in great hands no matter what! You're greeted by a friendly staff, sit down feeling confident what you want is going to be executed. And you leave feeling even more confident with expert color and blowout! Whether you need a new look, touch up, or just want to treat yourself, do it here!

Stylist Julia is great! Great cut. Awesome customer service. Check-in app makes the whole…read moreexperience a breeze. In fact, I have never had a bad cut at this place. I highly recommend Great Clips of Shrewsbury!!!

Speedy online check-in, efficient and clean. Attentive and accommodating staff who welcomes…read morecustomers warmly. Coupon is a true help in these price escalating times.

Seriously the best hair salon I've ever been to. Louis is a master at cutting hair. He always finds…read morethe best hair styles for all of his clients. Gilda is amazing with dying hair! She loves to experiment and is on top of all the latest hair dye trends. The staff is truly amazing and the atmosphere is totally inviting. Highly recommend this salon.

From the owner: Color Highlights…read moreHaircuts