they are the worst from the phone to the uper management i own a business and i ordere parts from…read morethem they have no creditbility not whatsoever you never know if you get your part until it arrive

Check your drivers coz they're ripping around on the highway weaving traffic doing 80+ in a box…read moretruck. Also a real shitty attitude when I called it in.

This store on Leonard in Walker MI has always provided great service but something happened today…read morethat compelled me to tell everyone just how great it is. Normally when I go into the store, it is to purchase something, but today I sought help removing a parking warning sticker from my window. The entire staff was eager to help, but one employee in particular went above and beyond. Daquari was not even on staff today, but he went to his car and retrieved some window remover fluid and a tool and stood with me in the heat and worked at it until the entire sticker was gone. He was not even clocked in but did this just to be kind. I have never even had a sub par visit to this store. Every time is top notch...but today the employees (and Daquari in particular) showed me that old school customer service is not gone. There are still some places out there where the employees actually enjoy coming to work and servicing customers. This is one of those places. Thank you AAP for helping me!

Fantastic Customer Service, great people, they're the only reason I got my work done. I'll be…read morecoming back again and again.

Every time i've gone here the employees are very helpful, especially for someone who knows next to…read morenothing about cars. An older gentleman helped me with finding the correct wipers for my vehicle + helped me with installing them.

Came to the store for a simple rotor for my 2013 F150. But was given the wrong part by their 16…read moreyear old employee who went on incessantly about his grandparents war history. I had to Uber back to the store to get the new part because they were too understaffed to use a company vehicle to fix their mistake. Then they proceeded to blame me for the mix up and charge me for the difference in price. I will never shop at this location, and if you value your time and money you shouldn't either.

I came into autozone of Grand Rapids Mn asking what a part would cost and there were 4 guys in…read morethere standing around. I explained what part may need replacing and one guy stepped forward(I unfortunately did not get his name) to repeat over and over again that they are not a shop. I was and am fully aware they are not a shop. This is employee did not care about helping me with a part, he cared about repeating that they are not a shop. Very rude service, if you want to call it that.

They're supposed to open at 9am on Sundays. I'm glad I drove all the way here, only to find out…read morethat their doors are still locked almost 10 minutes past.

Was told a truck was near perfect from Salesman TIm. The truck was a 2024 GMC Denali with about…read more40k miles. I called and asked how the body was because that was my main concern. I arrived to a truck that had at least 10 different issues with the body. To say the least I was very sorry I wasted my time for the 30 min drive. Then the next day I get text after text about how good his deal is which is crazy because I wouldn't buy that truck ever with all the issues with the body.

Ive been working with this dealership for about 15 years in service and in sales. Bought numerous…read morecars from Tyler and always have a positive experience. 5-stars. The service department doesnt always tell me what I want to hear, but they are usually right and honest. I've had issues in service before, but they always work hard to remedy the issue to my satisfaction. They have found creative ways to leverage my Ford loyalty to save thousands (literally) on repairs. I am a difficult customer at times and they remain patient and persistent in making sure I am satisfied with their work. Service dept deserves 6 stars.

Dyllan Nawrot was a great salesman to work with. He was knowledgeable of the vehicles that are out…read morethere and was very helpful in narrowing down the vehicle that met my needs in my price range. Stop in and see him if you're in the market for something new or used, you won't be disappointed!

We dropped off our vehicle two different times to this dealer to have them look at a couple of…read moreissues. The first time it sat there for four days before they told us they couldn't get to it yet, and we picked it up without having them look at it. The second time we dropped it off we had a prior scheduled loaner vehicle available to us, which was great. After three days, with little communication, it was finally looked at and we were given a quote for repairs. We okayed that number and told them we would hold off on another item that had popped up. Upon picking up our vehicle, we were informed that the final charges were double the number that we had been quoted due to "technician fees", despite us having a quote in writing. evidently there is a separate technician feature charged for each individual item that might need to be looked at. In no way shape or form was that made clear to us prior to agreeing to the work being done. We feel extremely taken advantage of and will never bring our vehicles back to this location for service due to the bait and switch tactics that are used.

My conventional day of fixing a mower I'd get a chance to stop by A-1 stop parts and really…read moresatisfied by those times because 9 out of ten times in this scenario they'd hook me up with the part that I need.

I took my mower in to get fixed and an a few days later I took another mower in they were takin…read moreparts of mine an putting them on another.then when it came to pay a week later.i confronted them they said that wasn't true that they put new parts on.then they started using racial slur to me in front of my kids.

Who likes changing brakes let alone shoes and drums. I bought brake shoe kit, but the kit had 2…read moreleft pairs. When I called to let them know, the manager was ver polite and considered. Though they did not have those brake shoes, he called around to different stores to find them. He even gave me a little advice on changing the shoes. He could have just refunded me and sent me on my way, but he took time to help. Back brakes are done and I am very appreciative.

I arrived 9/11 at 8:26PM, I didn't even get out of the car before the employee motioned that…read morethey're closed cuz we're closed--online and on the door says they close at 9:00PM. We proceeded to the door where he unlocked the door to explain to us he was the only one there and still had too much do "manager stuff," sweep and mop, so they're closed cuz he had too much to do. I came for a single lightbulb bulb for my license plate. He sent me to advanced auto across the street.

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!